Hadley & Ottaway were great throughout the process of moving. We had, like many people I suspect, ups and down during conveyancing and the potential completion date changed a couple of times. At all times staff were helpful and friendly and we felt we had made the right choice. We have several people come to quote (standard three bed house to a four bed down the road) but chose Hadley & Ottaway because they were professional and confident but you could also trust that they would get on with it! The quote was in the middle of the pack but the estimator seemed on the ball and when it came to packing up we had the right number of boxes so he definitely knew what he was on about. We also had personal recommendations. We used movers for the first time in nine moves and I can't ever imagine doing it ourselves now. The guys that arrived on the day were friendly and efficient, taking care of both houses and ensuring everything went smoothly. There was a delay while all the solicitors had lunch, but they still got everything off the van in time when the keys arrived. Now if only H&O could take the conveyancing process in hand, that part could have also have been much quicker.....!!