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Since 1928 Hadley & Ottaway has been a household name for removals, and in particular removals in Norwich. With 90 years experience, carrying out careful shipping, removals and storage services for some of the most discerning clients. No job is too big or too small for our team of expert removals staff.
At Hadley & Ottaway, everyone cares about your move. Many of the removals and office staff have been with the company for years and really understand just how important it is for removal companies to make sure that everything goes smoothly with your relocation. Our experience means that we can make moving home or office as seamless as possible, relieving you of any stress or worry during the moving period.
Our head office is based in the East Anglia region - this is the centre of operations as there is a dedicated training room, where new recruits and 'old hands' learn to pack delicate porcelain, barometers, grandfather clocks and pianos.
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4.9
333 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Recommended
Recommended
by 99% of customers
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Brilliant.
Customer Service
Quality
Value
Fantastic service. Would highly recommend. Thank you Hadley & Ottaway Ltd.
Craig, OxfordshirePosted on 28/07/2017, work completed 28/07/2017
Recommended
Impressive Service
Customer Service
Quality
Value
The service was excellent from start to finish. All the removal men were professional, efficient and really helpful and pleasant to work with. We were dreading the day but it went very smoothly and was much easier than anticipated. We would recommend them highly.
John, CambridgeshirePosted on 25/07/2017, work completed 25/07/2017
Recommended
Excellent Service
Customer Service
Quality
Value
Excellent service, polite and courteous removal men and we were extremely pleased with our move.
Victoria, BrundallPosted on 24/07/2017, work completed 24/07/2017
Recommended
Prompt & professional
Customer Service
Quality
Value
Very polite and obliging crew, all contents very well packaged and adequate protection provided. Only downsize being originally a 3 day move planned ended in 2 which was extremely tiring for us.
Raymond, OxfordshirePosted on 14/07/2017, work completed 14/07/2017
Recommended
Brilliant job.
Customer Service
Quality
Value
Great job, very pleased.
Peter, NorfolkPosted on 11/07/2017, work completed 11/07/2017
Recommended
Prompt and Exceptional
Customer Service
Quality
Value
Cannot praise the crew highly enough. Nothing was too much trouble. Polite and very good.
Michael, NorfolkPosted on 10/07/2017, work completed 10/07/2017
Recommended
First Class
Customer Service
Quality
Value
This was my second move with company. As before all round excellence. Professional!!
John, NorfolkPosted on 03/07/2017, work completed 03/07/2017
Recommended
Excellent service
Customer Service
Quality
Value
I have moved home twice with Hadley Ottaway and used their storage facility. Their service is first class and the delivery staff are excellent.
Happy CustomerPosted on 01/07/2017, work completed 01/07/2017
Recommended
Professional service
Customer Service
Quality
Value
From initial survey appointment to actual move was provided with informative & professional service by Hadley & Ottaway Ltd. They did everything they said they would in the time frame they said they would. Removal guys on the day super efficient, pleasant & polite.
Julie, NorfolkPosted on 23/06/2017, work completed 23/06/2017
Recommended
Professional, yet personal service
Customer Service
Quality
Value
The service that Hadley an Ottaway gave us was of the highest quality - from booking, the office team to the completion of the removals. Every person that I met was professional and efficient, yet really seemed to care about my move.
Which? Trusted Traders ConsumerPosted on 09/06/2017, work completed 09/06/2017