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Since 1928 Hadley & Ottaway has been a household name for removals, and in particular removals in Norwich. With 90 years experience, carrying out careful shipping, removals and storage services for some of the most discerning clients. No job is too big or too small for our team of expert removals staff.
At Hadley & Ottaway, everyone cares about your move. Many of the removals and office staff have been with the company for years and really understand just how important it is for removal companies to make sure that everything goes smoothly with your relocation. Our experience means that we can make moving home or office as seamless as possible, relieving you of any stress or worry during the moving period.
Our head office is based in the East Anglia region - this is the centre of operations as there is a dedicated training room, where new recruits and 'old hands' learn to pack delicate porcelain, barometers, grandfather clocks and pianos.
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4.9
338 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Recommended
Recommended
by 99% of customers
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Professional, polite, perfect
Customer Service
Quality
Value
Everything I wanted. Painless!
Peter, NorfolkPosted on 06/04/2016, work completed 06/04/2016
Recommended
My Review
Customer Service
Quality
Value
Excellent service
Kelly, NorfolkPosted on 05/04/2016, work completed 05/04/2016
Recommended
My Review
Customer Service
Quality
Value
Very efficient, made moving less stressful. Pleasant and polite.
Barbara, NorfolkPosted on 02/04/2016, work completed 02/04/2016
Recommended
Excellent service, cannot be faulted.
Customer Service
Quality
Value
All aspects of the service provided were carried out with great efficiency. The staff were courteous and helpful and everything ran very smoothly as planned.
Norma, NorfolkPosted on 30/03/2016, work completed 30/03/2016
Recommended
Pleasant & obliging
Customer Service
Quality
Value
Everyone involved were very helpful and professional. All want to plan on the day, from the time of arrival to their departure. They made sure we were as stress-free as possible, helping with dismantling awkward or large items and then re-assembling at our new home. Much appreciated.
Janet, EssexPosted on 29/03/2016, work completed 29/03/2016
Recommended
Seamless service
Customer Service
Quality
Value
From beginning to end the service we received was exceptional. Professional and reliable team. Moving an office of 100 staff was slightly daunting but H & O were always on hand to help.
Kathryn, NorfolkPosted on 23/03/2016, work completed 23/03/2016
Recommended
House removals? Fabulous!
Customer Service
Quality
Value
Brilliant job, men worked so hard for us packing whole house & moving us, Nothing too much trouble. All so polite and helpful. Made as stressful time so much move manageable. Thank you!
Stephen, NorfolkPosted on 16/03/2016, work completed 16/03/2016
Recommended
Excellent job
Customer Service
Quality
Value
Hadley & Ottaway moved us from Norfolk to East Sussex, they are professional, efficient and courteous. Highly recommend them. Very trustworthy.
Jane, East SussexPosted on 03/03/2016, work completed 03/03/2016
Recommended
Exemplary
Customer Service
Quality
Value
Every little detail was thought of. It took 3 long days to move up. This firm made it all pain free as possible. Our removal men Marc and Joe were highly efficient. Well trained and at the same time polite and friendly. Nothing was a bother. Top work 10+ stars.
Peter, NorthumberlandPosted on 01/03/2016, work completed 01/03/2016
Recommended
My Review
Customer Service
Quality
Value
Would highly recommend, I was most impressed and would recommend this company.
Christine, NorfolkPosted on 29/02/2016, work completed 29/02/2016