Endorsed by Which?

Hainault Home Improvements Limited

4.8

31 Reviews

Opening Hours
Today -
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday 09:00–13:30
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Established in 1989, Hainault Home Improvements have built a fantastic reputation in and around Essex.
Due to high demand, they have introduced the design online, Essex Composite Door Shop, www.essexcompositedoorshop.co.uk, for the design and online ordering for high-quality composite doors fully installed.

Hainault Home Improvements specialises in the supply and installation of High Quality Windows, Composite Doors, Aluminium Bi-Folding , Sliding Patio Doors, Conservatories and Orangeries.

If you are considering a Orangery or Conservatory.
Their design consultants can exclusively design one of the All NEW Ultraframe roofing systems and offer various specifications of Smartglass, to allow you to use your new living space all year round.

Hainault Home Improvements recognises that each project is unique with regards to size, shape, styles, colours etc. They work closely with you, sharing ideas and offering honest advice based on our extensive experience to help create the perfect project for you.

What we do

  • Glaziers

    • Aluminium Windows
    • Double glazed units
    • Double glazing installation
    • Sash windows
    • Timber windows
    • Triple Glazing
    • UPVC Windows
    • Window consultants
    • Replacement window services and repairs
  • Doors

    • Composite doors
    • Bi-fold doors
    • Fire doors
    • French doors
    • Front door
    • Orangeries
    • Patio doors
    • UPVC doors
    • ​Aluminium doors
  • Conservatories

    • Conservatory Roof replacement
    • Conservatory glass heat reduction film
    • Hardwood conservatories and orangeries
  • More Services

    • single story extensions
    • extensions

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
31 reviews
Customer Service
4.8
Quality
4.8
Value
4.9
Sort by
Hardworking, efficient and very polite fitters!
Customer Service
Quality
Value
We have just had new front windows and a porch fitted by Hainault Home Improvements. From start to finish they have been professional and reliable. I am very happy with the standard of work and the polite behaviour of their workers. I would thoroughly recommend them. I was given their number through several previous customers and they have lived up to their reputation. Excellent work!
Customer in Greater London Posted on 22/02/2020 , work completed 21/02/2020
Work completed to a high standard
Customer Service
Quality
Value
I’ve had my door fitted today and I can thoroughly recommend this company. From the first contact to the last I have been happy with the service. Honest, competent and quality work and my new door looks amazing. The lovely fitter was tidy and polite and explained everything very well. I would 100% recommend.
Customer in Essex Posted on 13/02/2020 , work completed 13/02/2020
5 Star company! Highly Recommend!
Customer Service
Quality
Value
My experience with HHI was professional from start to finish. They kept me informed throughout the build of our extension, ensured that there was always a workaround if any issues occurred. I felt I could always trust their judgement and the final building work was completed to the highest of standards. I was so impressed with their services that we ended up using them to have our windows and doors replaced!
Customer in Greater London Posted on 22/01/2020 , work completed 01/09/2016
Brilliant quality and professional service
Customer Service
Quality
Value
We recently purchased a composite front door from Hainault Home Improvements Limited. We are extremely pleased with our door, and it's had endless comments... even from passers by! The product is of brilliant quality and the highest security. Not only does it look gorgeous it is so well made. The team - from ordering to fit - were very professional, extremely helpful and timely. This company comes highly recommended.
Rachel, Greater London Posted on 04/11/2019 , work completed 30/09/2019
Highly recommended, great work
Very pleased with the work HHI did. Very friendly and polite. The work was neat and tidy. All communication with the company was fantasic. Highly recommended. Thank you HHI will use you again.
Customer in Greater London Posted on 29/10/2019 (Reviewer did not use service)
Worst company I have used!
This is the worst company I have use throughout my home build renovation. We were told our door that we ordered would take up to 6 weeks for delivery. After 6 weeks I was told that it would be installed the following week which turned out to be a mistake as it still wasn’t ready! Then we were told it could take up to 12 weeks! Then out of the blue, Hainault home improvements cancelled my order with no explanation.
Customer in Greater London Posted on 30/09/2019 (Reviewer did not use service)
The trader replied (on 04/10/2019)
We can only apologise that you are unsatisfied with the service you were provided. Usual door turn around is 3/4 weeks. As you had chosen a specialised bespoke colour we had to increase the turn around time. Understandably you did not want to wait the extra time, so we happily refunded the deposit you had paid. We try our upmost to manage all customers expectations and can only apologise if you feel you were not given a full explanation. We wish you luck with the rest of your home renovation, HHI
Front door and window.
Customer Service
Quality
Value
Fitted a composite front door and window to our new porch, excellent workmanship. Based upon my experience I would use again and consider using their other services.
Customer in Hertfordshire Posted on 27/09/2019 , work completed 18/09/2019
Highly recommended!
Customer Service
Quality
Value
HHI built our extension, changed the interior layout of the house downstairs which included moving doorways, walls, installing necessary pipe and waste work for a WC, utility room and new kitchen, removed a chimney breast and fitted a new door front door and bifolds. Our budget was agreed at the beginning and they never tried to extend this, in fact we were given a variety of different options and they gave us a good deal when we wanted additional services such as plastering. HHI offer excellent customer service and are always easy to contact. It's a family run business and they pride themselves on offering high quality work. If we ever had anything we wanted to talk about, they got in touch straight away. They also understood our work commitments (and our dog) and consciously tried to make the process as easy as possible for us. Even at the point when walls were being knocked down, they would tidy up as much as possible and throughout the work we would get regular calls just to check we were happy with everything that was being done. Lastly, they have a fantastic network of contacts and can recommend people such as kitchen fitters, landscapers, etc who have also been brilliant. If you want reliable, friendly and top standard work, we recommend HHI.
Nat, Greater London Posted on 30/06/2019 , work completed 08/02/2019
An upgrade to our 10 year old conservatory
Customer Service
Quality
Value
We have experienced hot summers and cold winters in our conservatory. We were introduced to Ultra Frame by a relative and as a result made a request for information on the internet. This company were the first to contact us. We had other contacts but they were weeks later. We arranged a visit with Rob and from the outset he explained what was involved and gave us good advice based on the current construction. There was no pressure and in a week or so we received a design which matched our requirements. We agreed terms and subsequently a start date was agreed. The parts were stacked cleanly in the garden. The work commenced and was completed quickly and efficiently. Everything was tidy. The workmen were polite and and a joy to have about. We found nothing to complain about.
Customer in Greater London Posted on 26/05/2019 , work completed 24/05/2019
New Porch and Internal Doors
Customer Service
Quality
Value
Hainault recently completed a beautiful new porch and installed 3 new internal doors for us and I can’t begin to thank them enough! From start to finish they were so efficient. They had great ideas and it was really easy to work with the guys in the office to agree the design. Each tradesmen from the bricklayer to the carpenter to the electrician were really professional and friendly. The quality of the work and the final finish was so high. It’s totally transformed the look of our house, we have even had people stop and comment on how nice it looks. I have used them in the past for a new front door and I would recommend using these guys again and again! A really lovely family run, trustworthy business. Thanks Hainault team I’m one happy customer! I wish I could share a photo just to show how lovely it really is!
Customer in Greater London Posted on 24/05/2019 , work completed 21/05/2019