Hainault Home Improvements Limited

HHI built our extension, changed the interior layout of the house downstairs which included moving doorways, walls, installing necessary pipe and waste work for a WC, utility room and new kitchen, removed a chimney breast and fitted a new front door and bifolds. Our budget was agreed at the beginning and they never tried to extend this, in fact we were given a variety of different options and they gave us a good deal when we wanted additional services such as plastering. HHI offer excellent customer service and are always easy to contact. It’s a family run business and they pride themselves on offering high quality work. If we ever had anything we wanted to talk about, they got in touch straight away. They also understood our work commitments (and our dog) and consciously tried to make the process as easy as possible for us. Even at the point when walls were being knocked down, they would tidy up as much as possible and throughout the work we would get regularly calls just to check we were happy with everything that was being done. Lastly, they have a fantastic network of contacts and can recommend people such as kitchen fitters, landscapers, etc who have also been brilliant. If you want reliable, friendly and top standard work, we recommend using HHI.

From start Rob came round measured all windows, doors and the area for the conservatories. Then once he had the plan drawn up we approved it. Then a date for the work was set. Each stage was completed as close as they agreed, due to the weather. Plus an agreed payment was made at each completed stage. The work was carried out to a very high spec, and the workmen were polite and professional. They cleaned all the mess away as they was working and when the job was finished. I had one issue, they came back the next day to put right. The work Hainault Home improvements has done has transformed my house.

Upon recommendation from an ex work colleague Hainault Home Improvements quoted supplied and fitted my new composite front door. Was very impressed with the quick and professional service and price. Their recommendation to change the direction of the opening of the door outward instead of inwards was inspired, proving ease and more space in my narrow entrance. Coupled with the excellent finish to the change the hinges and making good works after were superb. So in 2017 I had no hesitation in contacting them to quote and build my amazing orangery. Every step of the way they excelled. Stuck to my quote, finished before my deadline, clean professional, even brought their own portaloo. Excellent customer service, which is important to me as I am in customer service for a 5* developer. I have no hesitation in recommending HHI, a family run company who really cares.. every tradesman whom worked in my home installing my front door and building my amazing orangery .. brickie, electrician, plumber etc were knowledgeable courteous and professional . Can’t recommend highly enough and will definitely use them again.. 5*+