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Happy Drains Ltd

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5.0

54 Reviews

About

We have been in the business for 25 years and have seen it all, fixing everything from family homes to royal palaces.

Our engineers are local and available, so no matter when you find yourself in a drainage emergency, you can be reassured by the fact that we'll get there as soon as possible and provide the repairs needed.

From water jetting to CCTV surveys to diagnose a more complicated matter, we'll be able to help.
We are always happy to work for domestic and commercial customers as well as contractors and local authorities.

Happy Drains love to help, call us for free advice and assistance.
We believe in, Honesty and integrity, Courtesy, Promptness, Quality, Reliability, Commitment and being Competitive
A reputable and trustworthy company whose aim is to look after our customer’s requirements by providing a top quality service at the best price, that we hope will impress.

* Domestic is a single dwelling i.e. flat or house who's drains are not shared with other flats or properties .

What we do

  • Drain clearance contractors

    • Drain and sewer services
    • CCTV drain surveys
    • Emergency drain clearance service
    • Drain installation
    • Septic tank installation and repairs
  • More Services

    • blocked drain

Customer reviews

5.0
54 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Incredible service despite these difficult times...
Customer Service
Quality
Value
How much you can write 'interestingly' about having your drain unblocked obviously has it's limitations... However... Yesterday, I called Happy Drains (Sevenoaks Branch) I spoke initially with Bianca, who then transferred me to Will, they were clearly both extremely knowledgeable and gave me immediate confidence that i had contacted the right company for the job that needed to be done. Less than 2 hours later Joe arrived at our property and rectified the problem within a very short time. He came across as professional, personable and trustworthy and upheld / respected all current restrictions. Having received my bill today, I have just paid it securely online, but wanted to thank a superb team for a job well done. Many thanks!
TT Posted on 03/04/2020 , work completed 02/04/2020
Great job!
Customer Service
Quality
Value
Great customer service over the phone, work done as promised on time and bang tidy. Happy me, Happy neighbours, happy days.
Customer in Greater London Posted on 01/03/2020 , work completed 28/02/2020
Cleared drain fast!
Customer Service
Quality
Value
Outstanding service from beginning of enquiry through to the job being complete. Our sewage was overflowing out of a man hole cover due to a blockage. The engineer came on time, was well presented and incredibly friendly. He diagnosed the problem straight away and fixed it pretty much instantly. He then went above and beyond and washed the area down with a hose and cleaned it all away. Cannot fault the service at all. The office team have been just as helpful with organising an engineer to tend to the issue on a Sunday as well as swift at sending through an invoice which was easy to pay and calling to make sure I was happy with the service we recieved. A bit of aftercare goes a long way, so I was only too happy to leave a review. Outstanding!
Customer in Central Bedfordshire Posted on 06/02/2020 , work completed 02/02/2020
Great service, great value
Customer Service
Quality
Value
Booked a call the same day. The engineer was able to come earlier than expected, and explained what he needed to do and how he was going to do it. Our shower and toilet were becoming slow to empty. He ran a camera through the pipes, identified more than one blockage, and rectified the problem quickly and cleanly. great service, would definitely recommend.
Customer in Central Bedfordshire Posted on 22/12/2019 , work completed 19/12/2019
Fast, professional and tidy.
Customer Service
Quality
Value
Arranged for a call first thing on Monday for a blocked drain. On time, polite and well equipped. Much better than our previous plumbers so will use again.
Customer in Greater London Posted on 19/11/2019 , work completed 18/11/2019
Highly recommended for toilet/drain blocked
Customer Service
Quality
Value
Rung around several local businesses in the drainage arena, as I had a blocked toilet. Spoke to Gary, who kindly spared 30 mins to speak to me. Afterwards, within 10 mins, he arranged for one of his local experts called Jason (based in Norwich) who made room for me in his very busy schedule, to come out next day at 8 am next day, as it was a domestic urgency. Professional, had the right tools and the problem was solved within an hour - including camera surgery which defined some other issues to which free quotes are being provided. Most importantly, price was relative to the job and certainly had dearer quotes for the same job. Happy Drains, for me, conduct themselves in the right way - friendly, professional and put the customer first and care about the job. To get all of this from a company that I never knew is rare these days. Highly recommended!
Customer in Norfolk Posted on 29/10/2019 , work completed 29/10/2019
Blocked drain
Customer Service
Quality
Value
Excellent and professional service by Rob and Bradley team as arranged by William. Very pleased with the service provided. Our rain water drains were completely blocked. They took time to find the issue and left our drain sparking clean. Well done. I would recommend them wholeheartedly..
Customer in Greater London Posted on 15/09/2019 , work completed 12/09/2019
Great work
Customer Service
Quality
Value
Definitely recommend this company. Rob was really professional. Had a cctv survey and then follow up repair work. Excellent communication about what was happening. The team worked really hard over two days of work.
Customer in Greater London Posted on 15/09/2019 , work completed 06/09/2019
Fantastic Job
Customer Service
Quality
Value
Realised we had blocked drains (foul and waste) on Saturday evening. Called Happy Drains at 09:50 am on Sunday. They said they would be round by 11:30 am. Darren called ahead at 10:30 am and was round by 11:00 am. Very personable young man. Immediately understood the problem, diagnosed it within moments, fixed it in half an hour (blocked drain along the back of a row of houses), then washed-down the area affected to leave everything clean. Job done for price quoted. What more can you ask - fantastic!
Customer in Hertfordshire Posted on 11/06/2019 , work completed 09/06/2019
Very fast resolution
Customer Service
Quality
Value
Booked happy drains the day before, came out today and fixed our drainage issue within 30 minutes, great!
cinderchord Posted on 12/02/2018 , work completed 12/02/2018