Endorsed by Which?

Harris Refrigeration Service

4.9

62 Reviews

Opening Hours
Today - 08:30–18:00
  • Monday 08:30–18:00
  • Tuesday 08:30–18:00
  • Wednesday 08:30–18:00
  • Thursday 08:30–18:00
  • Friday 08:30–18:00
  • Saturday 08:30–12:00
  • Sunday - Closed

About

UPDATE: Still open during the COVID-19 Epidemic.

When your refrigerator breaks down, we know that you want a fast solution. That's why we're on hand to make sure that you're back up and running within 24 hours.

As well as being fully qualified to complete repairs to a huge range of refrigeration units , we boast over 25 years of industry experience in correcting faults and repairing all types of refrigerator and fridge freezer, as detailed below:

• Refrigerator and fridge freezer repairs
• American refrigerator and fridge freezer repairs
• Refrigerated display cabinet and counter repairs
• Bottle cooler repairs
• Call-out services within 24 hours
• Competitively priced repairs
• All major debit and credit cards accepted

Please see our website for more information about our business.

What we do

  • Appliance repairs and servicing

    • Fridges and freezers
  • More Services

    • bottle cooler repairs
    • american style fridge freezers

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
62 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Great service
Customer Service
Quality
Value
When our fridge-freezer had a problem and was threatening to spoil the contents I was lucky enough to find this company. I spoke to Gary and explained the problem and he was able to re-arrange his day, turned up within a couple of hours, diagnosed and fixed the problem in less than an hour saving the freezer contents. He is very friendly, efficient and knowledgeable and really went out of his way to help us. We would have no hesitation in recommending him.
Customer in Greater London Posted on 29/02/2024 , work completed 28/02/2024
Super efficient and very knowledgable
Customer Service
Quality
Value
I thought my aged fridge freezer had reached the end of its useful life but when I rang Gary for advice he diagnosed a few issues which he confirmed on his visit just the next day. Half an hour's expert work revived the fridge freezer which he confidently predicted would be around for a few more years. Great service and immense knowledge, very reassuring and very helpful.
Customer in Greater London Posted on 24/10/2023 , work completed 24/10/2023
Friendly Reliable
Customer Service
Quality
Value
This was our first experience with this trader and we thought he seemed honest and capable. He got our elderly frost-free freezer working again which we are pleased about as it is more environmentally friendly and less expensive than replacing it with a new one.
Customer in Greater London Posted on 27/08/2022 , work completed 25/08/2022
A job well done.
Customer Service
Quality
Value
My fifteen year old Whirlpool American Fridge Freezer decided to die on me in the middle of a heatwave. Found Gary at Harris Refrigeration Services through Which Trusted Traders and he identified the problem immediately, it was a faulty motherboard. Unfortunately, this part is no longer available from Whirlpool, but he managed to get my existing one repaired/rebuilt. Fitted the repaired part within a few days and all is now well. Excellent service and would have no hesitation in recommending him to others.
Philip in Greater London Posted on 23/08/2022 , work completed 12/08/2022
Very quick, knowledgeable and pleasant
Customer Service
Quality
Value
Late one evening the freezer started to trip the electrical RCD. I called Harris Refrigeration in the morning and the engineer came at about 3pm. He had anticipated finding one fault and had brought spares for that. In fact, it turned out to be a different fault (in the icemaker) for which spares are only available on order and with difficulty. He was able to isolate the icemaker meanwhile, and confirmed that the remaining systems were working well. A very quick, competent and pleasant experience.
Customer in Greater London Posted on 07/04/2022 , work completed 07/04/2022
Excellent Service
Customer Service
Quality
Value
Honest - kept to his quote. Reliable - came next day within his specified time frame. Super service -job completed promptly and efficiently. Gary was very pleasant and polite and we would definitely recommend his service.
Peter in Greater London Posted on 12/05/2021 , work completed 11/05/2021
Brilliant service
Customer Service
Quality
Value
I am really impressed with the fast, efficient, friendly & professional service I received. Accurate diagnosis on the phone meant Garry was able to ensure he had the correct part when he came to fix my fridge freezer that has stopped working. I would definitely recommend.
Customer in Greater London Posted on 09/10/2019 , work completed 09/10/2019
Excellent, prompt & efficient.
Customer Service
Quality
Value
Very happy with the whole process from original phone call stating the problem (Saturday) to the completed job on Monday. Very satisfied. Will recommend.
Which? Trusted Traders Consumer Posted on 20/05/2019 , work completed 20/05/2019
Excellent refrigeration engineer and very courteous
Customer Service
Quality
Value
This is the fourth occasion that Gary has carried out work here and I wouldn't go to anyone else for domestic refrigeration and pains. I know a little of his background - we are both ex armed services and that means good sound training. He also has personal sound qualities.
John, Kent Posted on 17/05/2019 , work completed 17/05/2019
Excellent repair
Customer Service
Quality
Value
Very pleased with the prompt appointment I was given, he was extremely pleasant and did an excellent repair at a very fair price.
Eileen, Kent Posted on 03/05/2019 , work completed 03/05/2019
Quick and efficient
Customer Service
Quality
Value
Came very soon, diagnosed the problem straight away, dealt with it quickly. All done sooner than I thought possible.
Elizabeth, London Posted on 22/02/2019 , work completed 22/02/2019
Excellent job
Customer Service
Quality
Value
Phoned up Monday morning 17.12.18. Fridge/freezer repaired Monday afternoon. Excellent service.
Michael, Kent Posted on 17/12/2018 , work completed 17/12/2018
Very efficient
Customer Service
Quality
Value
The engineer was here within the hour. Tested everything in depth, would recommend to anyone.
Julie, Kent Posted on 08/12/2018 , work completed 08/12/2018
Prompt and professional
Customer Service
Quality
Value
I was very pleased to find this chap at Harris Refrigeration Service - he restored my faith in workmen! We spoke when my freezer began to fail, and he agreed to come the next day and gave an idea of price. He was held up, but courteously rang and advised he'd be late. He spotted the problem immediately and dealt efficiently when he came - full marks.
Rosemary, Kent Posted on 29/08/2018 , work completed 29/08/2018
Friendly, knowledgeable and efficient
Customer Service
Quality
Value
Gary diagnosed the issue with our freezer over the phone. We arranged a date and he called when he was delayed. He did the work quickly , was friendly (and very tolerant of our vocal toddler) and neat - tidying after he finished. Before going he told us what he had done and tested that the temperature was dropping.
J, London Posted on 20/07/2018 , work completed 20/07/2018
First class service - recommended.
Customer Service
Quality
Value
I called HRS at 5 pm when my integrated Bosch fridge freezer stopped working. Gary said that he would come the next day about noon. He came and after checking, told me that the PCB was the problem and the Bosch part would be about £150 but that he could fix it by fitting another part that was a fraction of the cost. He installed the part very quickly and efficiently, so I would have no hesitation in recommending him.
J Ryan Posted on 22/06/2018 , work completed 22/06/2018
Would recommend.
Customer Service
Quality
Value
I had used that service before. It was prompt. Had the spare in the van, although they are not made anymore. Did what was expected, efficiently and cleanly.
Francoise, Kent Posted on 22/06/2018 , work completed 22/06/2018
My review
Customer Service
Quality
Value
Gary repaired my Miele fridge for the first time over seven years ago. So didn't hesitate to call on him again when same part stopped working. Here's to 7 more years.
Annette, Kent Posted on 28/03/2018 , work completed 28/03/2018
Highly recommended
Customer Service
Quality
Value
I have used Harris Refrigeration several times for failed refrigeration and air conditioning machines and every time the item was left functioning as it should. Brilliant.
Francies, Kent Posted on 13/03/2018 , work completed 13/03/2018
Excellent same day service
Customer Service
Quality
Value
Very professional service. Able to come out same day. Very good value too.
Richard, Kent Posted on 07/03/2018 , work completed 07/03/2018
Very efficient and pleasant
Customer Service
Quality
Value
Garry located problem quickly and repaired efficiently.
Lois, Kent Posted on 02/02/2018 , work completed 02/02/2018
Excellent service, knowledgeable & present
Customer Service
Quality
Value
Would highly recommend. On the initial telephone contact he obviously knew his subject well. Put our trust in him and we weren't disappointed. It is very difficult to choose trade personnel without recommendation. Struck gold.
Jane, Kent Posted on 02/02/2018 , work completed 02/02/2018
Knowledgeable & efficient
Customer Service
Quality
Value
We have used his services over many years and have found him very reliable.
William, Kent Posted on 17/01/2018 , work completed 17/01/2018
Polite and Helpful
Customer Service
Quality
Value
Mr Harris was very polite and helpful. Completed the work properly and charged the price he quoted. Clean and tidy and would use again, recommended. He repaired thermostat on fridge/freezer.
Enia, East Sussex Posted on 12/01/2018 , work completed 12/01/2018
Friendly
Customer Service
Quality
Value
Friendly and helpful response to call. Quick and efficient service.
Jean, Kent Posted on 29/12/2017 , work completed 29/12/2017
Christmas saviour
Customer Service
Quality
Value
Fridge freezer not working one call to H.R.S and received same day service, professionally carried out, highly recommended
Gwendoline, Kent Posted on 19/12/2017 , work completed 19/12/2017
Brilliant job and professional.
Customer Service
Quality
Value
Called late in the afternoon, less than one hour when I phoned him for help. Found the problem very quickly, and repaired fault. Very grateful to Gary for doing great job.
Which? Trusted Traders Consumer Posted on 08/12/2017 , work completed 08/12/2017
Thorough, efficient and brilliant
Customer Service
Quality
Value
A great job very well done. Gary took the time to methodically check where the problems were, keeping me informed of progress. He fixed all issues and gave great advice, a lovely person too! Would highly recommend, 5 stars!
Mark, London Posted on 01/12/2017 , work completed 01/12/2017
Brilliant job
Customer Service
Quality
Value
Professional job. Polite and personable. Fixed problem and stuck to original price even though more work involved.
Elaine, Kent Posted on 05/10/2017 , work completed 05/10/2017
Very reliable
Customer Service
Quality
Value
Gary came very promptly and fixed our fridge/freezer very professionally, will definitely use him again. Good job.
Marilyn, Kent Posted on 22/09/2017 , work completed 22/09/2017
Prompt and professional.
Customer Service
Quality
Value
Have used this trader before; once again saved my fridge from being replaced. Knew immediately what problem was likely to be. Had the part and arrived, as arranged, two hours later to carry out repair. Would definitely recommend.
Elizabeth, London Posted on 12/09/2017 , work completed 12/09/2017
Prompt and Professional
Customer Service
Quality
Value
We have called in Harris three times over the last 14 years - each time he has arrived on time, spotted the problem and solved it because he has the necessary spare parts to hand. His charges are very reasonable.
Jean, Kent Posted on 06/09/2017 , work completed 06/09/2017
Fast and efficient
Customer Service
Quality
Value
Was desperately worried when my elderly fridge freezer iced up, as both my fridge and freezer were iced. Being old I hate waste, especially food. Phoned Harris and said I had defrosted the machine and could he help. He came within an hour, saw the problem and fixed it in half an hour. Such a relief.
Norma, London Posted on 31/08/2017 , work completed 31/08/2017
Great service.
Customer Service
Quality
Value
Very pleased with the service. Came at the time I had requested and was very helpful.
Margaret, Kent Posted on 25/08/2017 , work completed 25/08/2017
Great job. Friendly and professional
Customer Service
Quality
Value
Gary came the next day after my wife called about our fridge breakdown. I found him to be very professional & quick to identify the problem & fix it. I would gladly call again.
Paul, Kent Posted on 24/08/2017 , work completed 24/08/2017
Very good job
Customer Service
Quality
Value
Arrived later than expected. Found the problem straight away and fixed it without any fuss. I was very pleased as other repairers told me it could not be fixed. He knows his stuff. I found him very pleasant and very professional. Would definitely recommend him to others.
Annette, Kent Posted on 24/08/2017 , work completed 24/08/2017
Prompt & professional
Customer Service
Quality
Value
Most satisfied with the work, timing & service, correct price.
Clive, East Sussex Posted on 22/08/2017 , work completed 22/08/2017
Great job, great guy
Customer Service
Quality
Value
Quick, efficient service. Lovely chap, happy, friendly and fully informed. Job done extremely professionally. Really very happy customer!
Olivia, London Posted on 17/08/2017 , work completed 17/08/2017
Professional and friendly service
Customer Service
Quality
Value
Very impressed with service received - Garry was able to diagnose the fault over the phone and came prepared with the correct spare part. Service was very quick, efficient and professional - it was a pleasure to deal with this company!
Adam, London Posted on 16/08/2017 , work completed 16/08/2017
Great job
Customer Service
Quality
Value
What a lovely man, great job. Highly recommended.
Ann, Kent Posted on 19/07/2017 , work completed 19/07/2017
Save from landfill
Customer Service
Quality
Value
Came out within 24 hours, no mess, fixed the problem in less than an hour.
Julie, Kent Posted on 13/07/2017 , work completed 13/07/2017
Speedy and efficient response.
Customer Service
Quality
Value
Garry Harris responded the same day to my call for help with a refrigerator problem. He quickly diagnosed the fault and importantly was able to replace the faulty part from the range of spares he carries with him. This is the second time Gary has dealt very efficiently with a problem here and I would certainly call on him again if needed. Strongly recommended.
Robert, Kent Posted on 12/07/2017 , work completed 12/07/2017
My review
Customer Service
Quality
Value
Excellent fast service.
Alan, London Posted on 11/07/2017 , work completed 11/07/2017
Very polite
Customer Service
Quality
Value
Engineer very polite and job well done.
Ena, Kent Posted on 07/07/2017 , work completed 07/07/2017
Excellent service
Customer Service
Quality
Value
Have used above many years ago and still found gave excellent service when recently called for help with fridge.
Patricia, Kent Posted on 30/06/2017 , work completed 30/06/2017
Brilliant job
Customer Service
Quality
Value
Would have no problem recommending the service or quality of work.
Which? Trusted Traders Consumer Posted on 27/06/2017 , work completed 27/06/2017
Prompt, knowledgeable & professional
Customer Service
Quality
Value
A big thank you to Gary who competently fixed our ageing fridge freezer. Diagnosed and fixed within 24 hours. Recommended highly.
Katrina, Kent Posted on 06/06/2017 , work completed 06/06/2017
Very helpful & efficient
Customer Service
Quality
Value
Gary was willing to come and fix my fridge freezer although I live outside his catchment area. He came the next day & fixed everything and also gave me advice which enabled me to keep the functions working until he arrived.
Alison, London Posted on 25/05/2017 , work completed 25/05/2017
Brilliant job
Customer Service
Quality
Value
Great job! Highly recommend!
Danielle, East Sussex Posted on 23/05/2017 , work completed 23/05/2017
Very pleased
Customer Service
Quality
Value
This is the second time I have used Harris & have received an efficient service each time he has always been polite & punctual. Would recommend.
Anne, Kent Posted on 16/05/2017 , work completed 16/05/2017
Brilliant
Customer Service
Quality
Value
Very good at his job. Have used him several times over the past 15 years! We would definitely recommend him.
Margaret, Kent Posted on 08/05/2017 , work completed 08/05/2017
Excellent
Customer Service
Quality
Value
Very prompt and professional.
Maureen, Kent Posted on 05/05/2017 , work completed 05/05/2017
Prompt and reliable
Customer Service
Quality
Value
Came out straight away, identified the problem and fixed it all in one appointment. Second time I have used the company and would definitely do so again.
Rhian, Kent Posted on 04/05/2017 , work completed 04/05/2017
Prompt & professional
Customer Service
Quality
Value
A job well done.
Elizabeth, Kent Posted on 29/04/2017 , work completed 29/04/2017
'Fridge/freezer Repair
Customer Service
Quality
Value
After a fruitless search in trying to find a refrigeration engineer to repair a non-functioning Bosch 'fridge/freezer, I found a recommended company, Harris Refrigeration Service via Which? Gary the engineer who came, was highly professional and efficient, and diagnosed a faulty main circuit board. Within four days of having contacted Gary, the circuit board was ordered and replaced,and my refrigeration unit back to normal working. His precise and detailed attention to the job in hand was unbelievable, very safety conscious, neat tidy and punctual. He gave excellent value for money, and it is without hesitation, that he is to be highly recommended.
chelli Posted on 28/04/2017 , work completed 28/04/2017
Prompt and efficient
Customer Service
Quality
Value
Called him Saturday 8th. He came Monday 10th so we were very pleased he could come so soon. Only a little after the time he thought he could get here. Diagnosed the problem straight away and had the fridge working again in 45 minutes. Nice, friendly man, got on with the job and repaired a small fault on the freezer we didn't even know we had. Very grateful!
Mary, Kent Posted on 10/04/2017 , work completed 10/04/2017
Very quick, great
Customer Service
Quality
Value
The same day I called they came to fix my freezer. Fixed problem quickly & professionally.
Kate, Kent Posted on 01/03/2017 , work completed 01/03/2017
Excellent Service
Customer Service
Quality
Value
Gary recently repaired my fridge freezer and I was very pleased. He was friendly and professional and I would definitely call him again. I would happily recommend him to others.
Sandra Posted on 28/01/2017 , work completed 28/01/2017
1st class service
Customer Service
Quality
Value
Freezer break down. Phoned 7:30am. Left message call returned 8:05. Problem was diagnosed and fixed that afternoon. No food lost!!
John, Kent Posted on 09/12/2016 , work completed 09/12/2016
Professional
Customer Service
Quality
Value
Gave explanation of what repair was needed. Very pleasant manner.
G, Kent Posted on 09/12/2016 , work completed 09/12/2016
Very professional
Customer Service
Quality
Value
Gary repaired my freezer and I thought he was very professional, didn't rush the work, always kept in touch and was very good! I'm keeping his number in my phone for any emergencies. I would definitely recommend him.
Jenny, South London Posted on 26/01/2016 , work completed 26/01/2016
Never any problems
Customer Service
Quality
Value
I use Gary to service my freezer and have done for years. I am always pleased with him and his work and recommend him all the time!
Anon, Bexley Posted on 08/08/2015 , work completed 08/08/2015