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Hartswood Heating Limited

5.0

65 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

Hello, I'm Matt and I have been in the heating and gas industry now for 18 years and trading as Hartswood Heating for the last 7 years in Sussex.

Our focus is to provide a professional, honest and reliable service to make sure we give our customers the best possible service.

If you're having problems with your existing heating and wondering if it may be time to replace or upgrade it, get in touch. Maybe it's something we can repair, and if not, we'll be happy to give you a free quotation and discuss your options.

As a Vaillant registered business, we can offer up to a 10 year warranty on new Vaillant boilers. Vaillant are the Which? Best Buy boilers so you can be assured of their quality and reliability.

We can also design and install bespoke heating and hot water systems for larger properties where you may have specific requirements and needs, Including Renewable technologies such as air or ground source heat pumps.

What we do

  • Heating contractors

    • Central heating systems (installation and servicing)
    • Immersion Heaters
    • Oil fired heating equipment
  • Gas installers

    • Gas Fires
  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas emergencies
    • Gas safety testing and inspection
    • Gas cooker installation
    • Gas fire repair and servicing
    • Immersion Heaters
    • Power flushing
    • Radiators and central heating
    • Underfloor heating
  • Plumbers

    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance

Customer reviews

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5.0
65 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
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Decommissioning old oil boiler and radiators
Customer Service
Quality
Value
Matthew was such a great help, very reliable and did a great job. Removing the existing oil heating system was a big move for us and Matthew gave us careful and considered advice and then carried out the job promptly. He came out again to advise on an old water pipe and helped us to consider our options. I would recommend Hartswood Heating highly.
Customer in East Sussex Posted on 08/04/2021 , work completed 07/04/2021
Glad to have found these guys - Professional and Pleasant
Customer Service
Quality
Value
Sam is a pleasure to deal with. He’s friendly and efficient. I couldn’t ask for more. I would have no hesitation in recommending them.
Customer in Brighton and Hove Posted on 01/03/2021 , work completed 11/01/2021
New boiler and hot water cylinder
Customer Service
Quality
Value
Matthew replaced my boiler and put in an unvented hot water cylinder. He was professional, pleasant, efficient and explained things clearly. There were some issues like a part not working, unexpected leaks, but as Matthew dealt with them efficiently and promptly they weren’t really issues. I am delighted with the new boiler and the unvented system which has resulted in a warmer house with better water pressure throughout. Communication was great and I was kept well informed. When the invoice came there was a discount due to some unused parts. Matt’s honesty is so refreshing in this day and age. I will not hesitate to recommend Hartswood Heating.
Customer in Kent Posted on 22/02/2021 , work completed 19/02/2021
Always reliable and gets the job done
Customer Service
Quality
Value
Third time using Hartswood Heating. It was a little tricky to get hold of Matt where he was really busy, but once I did he committed to a date and one of his guys, Ryan, arrived in time. He fixed the issue with our fluctuating water temperature, was polite and professional. An hour after he left we realised the heating wasn’t working, I called Matt and he came personally to sort the issue (which took only a few minutes where some taps had been left off) so I was happy he resolved the small mishap. Had to call them back a third time as we then noticed a leak, and they replaced a washer. Matt recognised the extra visits with a small discount off the invoice, which was appreciated and really good service. I will continue to use Matt’s company for future plumbing needs.
Debbie in Brighton and Hove Posted on 14/02/2021 , work completed 10/02/2021
Quality work by pleasant plumber
Customer Service
Quality
Value
They have done a few jobs over the last few months. All work was well done, very neat, in a timely manner, by very pleasant professionals. I strongly recommend them.
Customer in Brighton and Hove Posted on 01/02/2021 , work completed 27/01/2021
Great work again from Matt at Hartswood Heating
Customer Service
Quality
Value
Matt at Hartswood Heating came to sort out a problem with my Vaillant boiler. As before he was efficient, friendly, knowledgeable and helpful. He is now my "go to" person for all problems with my boiler and central heating. Thank you Matt for a great service.
Customer in West Sussex Posted on 31/01/2021 , work completed 29/01/2021
Great service as always
Customer Service
Quality
Value
I have used Matt for several years now across a couple of properties for my annual boiler service as well as some other small plumbing jobs. Matt is consistently polite, responsive and helpful. He keeps me updated if there are any extra unexpected issues on work and provides a detailed invoice afterwards. On this occasion, he had to order an extra part and there was a small delay over Xmas and New Year. To make up for this he didn't charge me for the extra part he had ordered. I would be happy to recommend him.
Customer in Brighton and Hove Posted on 25/01/2021 , work completed 21/01/2021
Fantastic emergency response
Customer Service
Quality
Value
Our oil boiler failed and we had only a couple of fan heaters as a backup. We called Matt of Hartswood Heating and he was with us in just over an hour. He diagnosed the problem and had our heating working again the same evening. Matt was friendly, professional and efficient throughout, and took great care to be COVID-19 compliant. I strongly recommend Hartswood Heating.
Customer in West Sussex Posted on 17/01/2021 , work completed 14/01/2021
New boiler fitted - exceptional service from start to finish
Customer Service
Quality
Value
I had boiler issues which left me with no heating or hot water over new year. I called Hartswood Heating for a new boiler and I have to say the service was exceptional from start to finish. They came out straight away and gave me some different options to consider and within days the new boiler was installed. There was a small issue on installation (not their fault) and they came back as soon as the new part was ready. The whole process was seamless and I now have a very quiet new boiler and they even tidied up the existing pipework. I definitely recommend these guys - 10 out of 10 from me!
Customer in Brighton and Hove Posted on 14/01/2021 , work completed 13/01/2021
Great work again
Customer Service
Quality
Value
Matt turned up at the end of a busy working day and did the very small but important job for us in good time with a happy and helpful attitude. He has done three jobs for us now over the years - would thoroughly recommend him.
Customer in Brighton and Hove Posted on 06/12/2020 , work completed 02/12/2020