Hartswood Heating Limited

Matt at Hartswood Heating came to sort out a problem with my Vaillant boiler. As before he was efficient, friendly, knowledgeable and helpful. He is now my "go to" person for all problems with my boiler and central heating. Thank you Matt for a great service.

I have used Matt for several years now across a couple of properties for my annual boiler service as well as some other small plumbing jobs. Matt is consistently polite, responsive and helpful. He keeps me updated if there are any extra unexpected issues on work and provides a detailed invoice afterwards. On this occasion, he had to order an extra part and there was a small delay over Xmas and New Year. To make up for this he didn't charge me for the extra part he had ordered. I would be happy to recommend him.

Our oil boiler failed and we had only a couple of fan heaters as a backup. We called Matt of Hartswood Heating and he was with us in just over an hour. He diagnosed the problem and had our heating working again the same evening. Matt was friendly, professional and efficient throughout, and took great care to be COVID-19 compliant. I strongly recommend Hartswood Heating.

I had boiler issues which left me with no heating or hot water over new year. I called Hartswood Heating for a new boiler and I have to say the service was exceptional from start to finish. They came out straight away and gave me some different options to consider and within days the new boiler was installed. There was a small issue on installation (not their fault) and they came back as soon as the new part was ready. The whole process was seamless and I now have a very quiet new boiler and they even tidied up the existing pipework. I definitely recommend these guys - 10 out of 10 from me!

Matt turned up at the end of a busy working day and did the very small but important job for us in good time with a happy and helpful attitude. He has done three jobs for us now over the years - would thoroughly recommend him.

Hartswood Heating have installed two boilers for us. During initial conversations regarding our requirements Matt gave an excellent first impression and instilled confidence with his thorough analysis and clear explanations. He was honest and transparent, providing a clear written breakdown of costs and worked with us to resolve issues that cropped up. Matt and Sam completed the job as scheduled, cleared up afterwards and were thoroughly professional from beginning to end. You can tell that Matt takes great pride in his work and is committed to providing a very high level of service. We are very happy to recommend Hartwood Heating to anybody looking for a trustworthy boiler engineer.

I was very impressed by Matt Lancley of Hartswood Heating. My boiler was serviced efficiently and economically. Matt was helpful, friendly and knowledgeable. I will certainly use his services again.

Matt installed, and has been looking after my plumbing for a couple of years. The installation was part of a complete refurb and set a few technical challenges. I pride myself for having chosen one of the most competent plumbers in Brighton. Matt should pride himself on providing one of the best plumbing services in Brighton.

Matt and his team have done a few jobs for us now and they are always great. They go out of their way to help and make themselves available before and after too. The end result is great and I'd definitely recommend them (and will be having them back in about 2 months!)

Hartswood were recommended by our electrician and we had the pleasure of working with Matt and Sam just before lockdown. They helped design and then installed a new central heating system in our 16th century Grade 2 listed thatched cottage, which was not a straightforward task. They have done an excellent job, reducing our heating bills considerably, and we are contracting them to install an underfloor heating system in other parts of the house. Matt and Sam were punctual, polite and thoughtful and had an affinity with our ancient building which we are lovingly renovating. They treated us and the house with respect, despite it being difficult at times to work in, and in very wet weather. They never complained or appeared frustrated and Matt as senior partner stayed late when needed to make sure the stages were completed and we could be comfortable. They took an interest in the house, and were cheerful and good humoured. We thoroughly recommend them and are glad to work with them again.