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Hartswood Heating Limited

5.0

71 Reviews

Opening Hours
Today -
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

Our focus is to provide a professional, honest and reliable service to make sure we give our customers the best possible service.

If you're wondering if it may be time to replace or upgrade your heating system, we'll be happy to give you a free quotation and discuss your different options. Whether you're looking to upgrade your gas or oil boiler, or take advantage of the government grant and upgrade to a heat pump, we can help you find the solution that works best for you.

We hold various manufacturer accreditations, so whether it's a boiler or a heat pump, we can provide different options depending on your situation and budget, we know that one size does not fit all!

We can also design and install bespoke heating and hot water systems for larger properties where you may have specific requirements and needs, and are happy to work with designers, project managers or architects to design and install your heating system.

What we do

  • Heating contractors

    • Central heating systems (installation and servicing)
    • Immersion Heaters
    • Oil fired heating equipment
  • Gas installers

    • Gas Fires
  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas emergencies
    • Gas safety testing and inspection
    • Gas cooker installation
    • Gas fire repair and servicing
    • Immersion Heaters
    • Power flushing
    • Radiators and central heating
    • Underfloor heating
  • Plumbers

    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance

Customer reviews

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5.0
71 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
All good
Customer Service
Quality
Value
Serviced and fixed boiler. All fine, very helpful, explained all, good communications about timing, reasonable price. Second time I've used him. Recommended.
Customer in Brighton and Hove Posted on 15/06/2020 , work completed 12/06/2020
Amazing service
Customer Service
Quality
Value
Matt was very attentive and professional. We required a boiler and after getting a couple of quotes and them saying it would take 2 days to complete. Matt believed he could do it in 1. We went with Matt as we need hot water especially in this current climate and Matt completed it within the predicted day. We needed some pipes replacing and Matt explained the options (look, price etc.) and gave us on how we can have it rather than doing it however he wanted. We have a tradesman who lives next door to us and he was very impressed on how tidy Matt had done the piping outside. With the current climate, social distancing is vital and Matt made sure that he was cautious with this. Once everything was completed, Matt took the time to explain how the boiler worked and how to use the app for the smart meter. Overall, I would recommend Matt to anyone who wants a honest and professional tradesman
Adam Posted on 12/05/2020 , work completed 05/05/2020
Replace 2 lockshield valves and installed a drain-off
Customer Service
Quality
Value
Arrived promptly and attended to task efficiently observing all necessary social distancing and wearing mask and gloves.
Stephen Jacques Posted on 04/05/2020 , work completed 28/04/2020
Emergency plumbing work during C-19
Customer Service
Quality
Value
Excellent work. Good craftsmanship intelligently carried out. Came in on price. Helpful advice before and afterwards.
Customer in Brighton and Hove Posted on 23/04/2020 , work completed 23/04/2020
The trader replied (on 30/04/2020)
Glad we could help! Thankyou for taking the time to leave a review
Boiler service
Customer Service
Quality
Value
Matt has been used and trusted to service my combi-boiler for a number of years, and recently have used him to attend our work-place boiler as well. He's always utterly approachable, completely fair and honest and perhaps best of all will return your calls! He is also very aware that as a customer you also have a working life, and is very flexible in when he can attend. I've recommended him to my friends now and will continue to do so.
Customer in Brighton and Hove Posted on 22/04/2020 , work completed 07/04/2020
The trader replied (on 30/04/2020)
Thanks for the review and also for recommending us to others!
Succeeded where others have failed!
Customer Service
Quality
Value
My highest recommendation goes to Matt Lancey of Hartswood Heating for identifying the root of an ongoing leak during an uncharged for site visit which other plumbers had repeatedly failed to identify. Fixing the problem quickly at an incredibly reasonably price and organising a builder to fix the damage caused by the long term leak. This service is way above and way beyond - book him now. Thank you Matt.
Debs Posted on 08/04/2020 , work completed 06/04/2020
The trader replied (on 27/04/2020)
Thanks for the lovely review Debs, it's much appreciated!
Reliable and highly recommend
Customer Service
Quality
Value
Hartswood Heating I couldn’t recommend more. They are extremely reliable and go above and beyond. They explained everything so well and were so considerate in our home and made sure everything was completely protected and completely cleaned down each day they left. We are very happy with the new boiler fitted and all the other work they carried out around the house. These are the guys I will be turning to for all future plumbing work.
Customer in Brighton and Hove Posted on 03/04/2020 , work completed 19/02/2020
The trader replied (on 30/04/2020)
Thanks so much for your review, it's very much appreciated.
Professional prompt and personable
Customer Service
Quality
Value
When the engineer arrived at a time and date that l so desperately needed l was not let down. It was the way the engineer conducted himself. The word safe on his uniform spoke volumes. He was informative about boilers, polite and personable explaining how it could be fitted cost (which was competitive and reasonable) and how long the job would take. Plus follow up support. I trusted him and the company with my keys to get on with the job. It's done and it's great to have heating and hot water and to be able to manage this from my phone! Together with the assurance of support should l need in future. Can't praise them enough will certainly recommend them. Thanks Mat and Sam.
Customer in Brighton and Hove Posted on 14/02/2020 , work completed 30/01/2020
The trader replied (on 25/02/2020)
Thankyou so much for taking the time to leave your review. We are so glad you're happy with the new boiler and controls!
New boiler and radiators
Customer Service
Quality
Value
Matt and Sam from Hartswood heating installed a new boiler and radiators. Very professional, friendly, tidy and communication was excellent. The final price was the same as the original qoute. Overall I'm very happy with them and I'd definitely recommend them.
Customer in Brighton and Hove Posted on 11/02/2020 , work completed 30/01/2020
The trader replied (on 25/02/2020)
Very much appreciated, thank you very much
Best gas plumber
Customer Service
Quality
Value
Hartswood Heating are simply the best. I had problems with my central heating for many years. Hartswood Heating fitted a new boiler and did a lot of work to flush out the radiators and clean up the system. The house has never been warmer. In addition I can work the new system with an Ap. They are good communicators, available by text and unbelievably good value for money.
Customer in West Sussex Posted on 05/02/2020 , work completed 27/01/2020