Hartswood Heating Limited

I had boiler issues which left me with no heating or hot water over new year. I called Hartswood Heating for a new boiler and I have to say the service was exceptional from start to finish. They came out straight away and gave me some different options to consider and within days the new boiler was installed. There was a small issue on installation (not their fault) and they came back as soon as the new part was ready. The whole process was seamless and I now have a very quiet new boiler and they even tidied up the existing pipework. I definitely recommend these guys - 10 out of 10 from me!

Matt turned up at the end of a busy working day and did the very small but important job for us in good time with a happy and helpful attitude. He has done three jobs for us now over the years - would thoroughly recommend him.

Hartswood Heating have installed two boilers for us. During initial conversations regarding our requirements Matt gave an excellent first impression and instilled confidence with his thorough analysis and clear explanations. He was honest and transparent, providing a clear written breakdown of costs and worked with us to resolve issues that cropped up. Matt and Sam completed the job as scheduled, cleared up afterwards and were thoroughly professional from beginning to end. You can tell that Matt takes great pride in his work and is committed to providing a very high level of service. We are very happy to recommend Hartwood Heating to anybody looking for a trustworthy boiler engineer.

I was very impressed by Matt Lancley of Hartswood Heating. My boiler was serviced efficiently and economically. Matt was helpful, friendly and knowledgeable. I will certainly use his services again.

Matt installed, and has been looking after my plumbing for a couple of years. The installation was part of a complete refurb and set a few technical challenges. I pride myself for having chosen one of the most competent plumbers in Brighton. Matt should pride himself on providing one of the best plumbing services in Brighton.

Matt and his team have done a few jobs for us now and they are always great. They go out of their way to help and make themselves available before and after too. The end result is great and I'd definitely recommend them (and will be having them back in about 2 months!)

Hartswood were recommended by our electrician and we had the pleasure of working with Matt and Sam just before lockdown. They helped design and then installed a new central heating system in our 16th century Grade 2 listed thatched cottage, which was not a straightforward task. They have done an excellent job, reducing our heating bills considerably, and we are contracting them to install an underfloor heating system in other parts of the house. Matt and Sam were punctual, polite and thoughtful and had an affinity with our ancient building which we are lovingly renovating. They treated us and the house with respect, despite it being difficult at times to work in, and in very wet weather. They never complained or appeared frustrated and Matt as senior partner stayed late when needed to make sure the stages were completed and we could be comfortable. They took an interest in the house, and were cheerful and good humoured. We thoroughly recommend them and are glad to work with them again.

Serviced and fixed boiler. All fine, very helpful, explained all, good communications about timing, reasonable price. Second time I've used him. Recommended.

Matt was very attentive and professional. We required a boiler and after getting a couple of quotes and them saying it would take 2 days to complete. Matt believed he could do it in 1. We went with Matt as we need hot water especially in this current climate and Matt completed it within the predicted day. We needed some pipes replacing and Matt explained the options (look, price etc.) and gave us on how we can have it rather than doing it however he wanted. We have a tradesman who lives next door to us and he was very impressed on how tidy Matt had done the piping outside. With the current climate, social distancing is vital and Matt made sure that he was cautious with this. Once everything was completed, Matt took the time to explain how the boiler worked and how to use the app for the smart meter. Overall, I would recommend Matt to anyone who wants a honest and professional tradesman

Arrived promptly and attended to task efficiently observing all necessary social distancing and wearing mask and gloves.