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Endorsed by

Which

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Trusted Traders

HCM Sash Doctor Services

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4.8

14 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

We specialize in Sash Window Repair, Draft proofing; Restoration and repair for timber:
• Sash Windows
• Casement Windows
• Doors

We also offer:
• Single or Double glazed Sash sliders
• Casement light replacements
• Sympathetic window replacements
• Hardwood sill replacements

The Benefits:
• Stop Draughts
• Eliminate Rattles
• Reduce Noise and Pollution
• Cut Heating Bills
• Rot Repaired
• Maintain the original character of your windows

VAT Benefit:
There is currently a reduced VAT element of 5% for the work involved with dismantling and the draught proofing upgrade portion of our service

FYI: Complaints
Where we cannot resolve any complaints using our own complaints procedure, as a Which? Trusted trader we use Dispute Resolution Ombudsman for dispute resolution. In the unlikely event of a complaint arising and you wish to refer the complaint to them please contact http://www.disputeresolutionombudsman.org/whichtrustedtraders/ or by telephoning them on 0117 981 2929.

What we do

  • Glaziers

    • Replacement window services and repairs
    • Sash windows
    • Window consultants
    • Timber windows
    • Glass boarding up and replacement
  • Draughtproofing installers

  • Doors

    • Timber doors
    • Patio doors
  • Double glazing

  • Specialised building trade contractors

  • More Services

    • sash window renovation
    • secondary glazing
    • listed buildings

Customer reviews

4.8
14 reviews
Customer Service
4.9
Quality
4.9
Value
4.6
Sort by
Superb job...by a true craftsman!
Customer Service
Quality
Value
We moved into our Grade II listed farmhouse 4 years ago and have always known that the wood casement windows would one day require attention. We struggled to find anyone interested in coming out to quote for refurbishment work...instead we had lots of "salesman" telling us that the windows were "shot" and we would just have to apply for planning so that we could have some new ones. That all changed when we met Ken!...he is a true expert in his field and an absolute craftsman. He is also a very nice gent!. Nothing is to much trouble and nothing appears to worry him...our windows were so bad that we thought one of them was so rotten it would soon fall out...Ken spliced some new oak and made a windowsill and then repainted...our windows look great and are still in keeping with the Grade II property.
Customer in Gloucestershire Posted on 18/08/2020 , work completed 08/08/2020
Thorough & Professional Work.
Customer Service
Quality
Value
We are extremely pleased with the work Ken carried out to a number of our sash windows. Previously these had been draughty, jammed or difficult to operate. Ken worked methodically to free up, re-balance and where necessary repair the sashes, cords, and frames and refit with draught excluding beading. The results are first-class; sashes that move easily and that are rattle and draughtproof. Ken was punctual, reliable and always left the work area clean and tidy at the end of the day. Highly recommended.
Clive in Herefordshire Posted on 19/03/2020 , work completed 11/03/2020
Meticulous Job
Customer Service
Quality
Value
We asked HCM to come back and service more windows after the excellent job they did last time. Heat & sound insulation on our Victorian windows greatly improved. Attention to detail is impressive!
Tim, Worcestershire Posted on 15/07/2019 , work completed 15/07/2019
Prompt and professional
Customer Service
Quality
Value
Ken did a thorough job on our sash window, replacing wood where needed and painting it and the gable at the same time. I would recommend him definitely.
Susan, Herefordshire Posted on 10/12/2018 , work completed 10/12/2018
Excellent job
Customer Service
Quality
Value
Repairs to a large window. Carried out the removal of rotten wood from four mullions and parts of a long window sill. Replaced with Accoya modified timber and beading sections to match, plus replacement sill sections. Applied Bedec paint to match existing finish. The work was carried out in a methodical and professional manner. The work area was left clean and tidy each day. Highly recommended.
David, Worcestershire Posted on 30/07/2018 , work completed 30/07/2018
Thorough and professional job
Customer Service
Quality
Value
Ken is an excellent window doctor, he lovingly repaired and restored our Victorian sashes, they now work brilliantly, are draft free and more secure. Ken is a lovely man and worked professionally leaving work areas cleaner than when he started. The only downside was a long wait for his services. We highly recommend him.
Jan, Shropshire Posted on 22/05/2018 , work completed 22/05/2018
Highly recommend.
Customer Service
Quality
Value
Ken was professional and very thorough. He was friendly and very knowledgeable. We are very pleased with his work in renovating our nine sash windows. I would highly recommend his business to anyone who needs help with windows.
Hannah, Herefordshire Posted on 29/09/2017 , work completed 29/09/2017
Polite and tidy
Customer Service
Quality
Value
A careful thorough job done. Polite and tidy worker.
Eileen, Herefordshire Posted on 28/02/2017 , work completed 28/02/2017
Punctual & tidy
Customer Service
Quality
Value
Mr Brown arrived exactly when he said he would, did the work agreed, carefully and professionally, and left each day after making sure the room was clean and tidy.
Kevin, Herefordshire Posted on 20/02/2017 , work completed 20/02/2017
Painstaking work
Customer Service
Quality
Value
Ken was very knowledgeable about sash windows and took a lot of care over preparation, the work itself and clearing up, both at the end of each day and when the work was concluded.
Antony, Herefordshire Posted on 17/01/2017 , work completed 17/01/2017