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HCM Window Products and Sash Doctor Services

4.9

23 Reviews

Opening Hours
Today -
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed
See customer reviews & leave a review

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After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

We specialize in Sash Window Restoration, Draught proofing; Renovation and repair for timber windows:
• Sash Windows
• Casement Windows
• Doors

We also offer:
• Single or Double glazed Sash sliders
• Casement light replacements
• Sympathetic window replacements
• Accoya and Thermowood sill replacements

The Benefits:
• Stop Draughts
• Eliminate Rattles
• Reduce Noise and Pollution
• Cut Heating Bills
• Rot Repaired
• Maintain the original character of your windows

Please go to our website to see more information about the business and what we do. We look forward to receiving a call to discuss your needs.

What we do

  • Glaziers

    • Replacement window services and repairs
    • Sash windows
    • Window consultants
    • Timber windows
    • Glass boarding up and replacement

  • Draughtproofing installers

  • Doors

    • Timber doors
    • Patio doors

  • Double glazing

  • Specialised building trade contractors

  • More Services

    • sash window renovation
    • secondary glazing
    • listed buildings

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
23 reviews
Customer Service
5.0
Quality
5.0
Value
4.7
Recommended

Recommended

by 100% of customers
Sort by
Thorough & Professional Work.
Customer Service
Quality
Value
We are extremely pleased with the work Ken carried out to a number of our sash windows. Previously these had been draughty, jammed or difficult to operate. Ken worked methodically to free up, re-balance and where necessary repair the sashes, cords, and frames and refit with draught excluding beading. The results are first-class; sashes that move easily and that are rattle and draughtproof. Ken was punctual, reliable and always left the work area clean and tidy at the end of the day. Highly recommended.
Clive in Herefordshire Posted on 19/03/2020 , work completed 11/03/2020
Recommended
Meticulous Job
Customer Service
Quality
Value
We asked HCM to come back and service more windows after the excellent job they did last time. Heat & sound insulation on our Victorian windows greatly improved. Attention to detail is impressive!
Tim, Worcestershire Posted on 15/07/2019 , work completed 15/07/2019
Recommended
Prompt and professional
Customer Service
Quality
Value
Ken did a thorough job on our sash window, replacing wood where needed and painting it and the gable at the same time. I would recommend him definitely.
Susan, Herefordshire Posted on 10/12/2018 , work completed 10/12/2018
Recommended
Excellent job
Customer Service
Quality
Value
Repairs to a large window. Carried out the removal of rotten wood from four mullions and parts of a long window sill. Replaced with Accoya modified timber and beading sections to match, plus replacement sill sections. Applied Bedec paint to match existing finish. The work was carried out in a methodical and professional manner. The work area was left clean and tidy each day. Highly recommended.
David, Worcestershire Posted on 30/07/2018 , work completed 30/07/2018
Recommended
Thorough and professional job
Customer Service
Quality
Value
Ken is an excellent window doctor, he lovingly repaired and restored our Victorian sashes, they now work brilliantly, are draft free and more secure. Ken is a lovely man and worked professionally leaving work areas cleaner than when he started. The only downside was a long wait for his services. We highly recommend him.
Jan, Shropshire Posted on 22/05/2018 , work completed 22/05/2018
Recommended
Highly recommend.
Customer Service
Quality
Value
Ken was professional and very thorough. He was friendly and very knowledgeable. We are very pleased with his work in renovating our nine sash windows. I would highly recommend his business to anyone who needs help with windows.
Hannah, Herefordshire Posted on 29/09/2017 , work completed 29/09/2017
Recommended
Polite and tidy
Customer Service
Quality
Value
A careful thorough job done. Polite and tidy worker.
Eileen, Herefordshire Posted on 28/02/2017 , work completed 28/02/2017
Recommended
Punctual & tidy
Customer Service
Quality
Value
Mr Brown arrived exactly when he said he would, did the work agreed, carefully and professionally, and left each day after making sure the room was clean and tidy.
Kevin, Herefordshire Posted on 20/02/2017 , work completed 20/02/2017
Recommended
Painstaking work
Customer Service
Quality
Value
Ken was very knowledgeable about sash windows and took a lot of care over preparation, the work itself and clearing up, both at the end of each day and when the work was concluded.
Antony, Herefordshire Posted on 17/01/2017 , work completed 17/01/2017
Recommended
Top detail and quality work
Customer Service
Quality
Value
Ken at HCM produces superb work. We had two upstairs sash windows replaced in a dental surgery. The difference in the room is remarkable. We have gone from having to use continuous heating to almost never (in winter) and a chronic condensation problem has been fixed completely. The windows seal and slide easily. Ken was also able to complete the work over a single weekend. We should have done this years ago.
Ledbury Dentist Posted on 06/12/2016 , work completed 06/12/2016
Recommended
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Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.