Endorsed by Which?

HCM Window Products and Sash Doctor Services


22 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

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After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.


We specialize in Sash Window Restoration, Draught proofing; Renovation and repair for timber windows:
• Sash Windows
• Casement Windows
• Doors

We also offer:
• Single or Double glazed Sash sliders
• Casement light replacements
• Sympathetic window replacements
• Accoya and Thermowood sill replacements

The Benefits:
• Stop Draughts
• Eliminate Rattles
• Reduce Noise and Pollution
• Cut Heating Bills
• Rot Repaired
• Maintain the original character of your windows

Please go to our website to see more information about the business and what we do. We look forward to receiving a call to discuss your needs.

What we do

  • Glaziers

    • Replacement window services and repairs
    • Sash windows
    • Window consultants
    • Timber windows
    • Glass boarding up and replacement
  • Draughtproofing installers

  • Doors

    • Timber doors
    • Patio doors
  • Double glazing

  • Specialised building trade contractors

  • More Services

    • sash window renovation
    • secondary glazing
    • listed buildings

Customer reviews

Why you can trust these reviews

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22 reviews
Customer Service
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Excellent job
Customer Service
We are very happy with Ken's work. We are almost looking forward to the winter. The windows purr up and down. Ken also gave very good advice about preparing and painting the windows. He also very kindly put up a curtain pole and blind for us.
Catherine, Herefordshire Posted on 01/07/2016 , work completed 01/07/2016
Old-fashioned perfectionism
Customer Service
From the very start, we guessed that HCM would do a good job on our ageing, draughty sash windows, many of which had seized up completely and others which had broken cords. Ken Brown patiently prepared alternative detailed quotes for all or part of the work needed, to help us with our budgeting. During the three weeks he was with us, the quality of his workmanship and attention to detail were second to none. Despite the fixed-price quote, his work was meticulous, taking his time to produce a perfect result, saving us money in the process. One example of this was repairing and renovating a rotten panel in a window rather than replacing it entirely. In short, an old-fashioned perfectionist! He kept us informed constantly of his comings and goings and ensured that we were not inconvenienced in any way. Besides, he was a pleasure to have around, a true gentleman and a mine of information on products and services not related to sash windows in any way. When he saw me struggling with my amateurish d-i-y or lugging heavy furniture, he'd drop what he was doing to lend a hand. No charge! We have no hesitation whatsoever in strongly recommending HCM Sash Doctor Services and Ken Brown in particular for anything related to windows. Thanks once again, Ken.
JohnDee Posted on 09/04/2016 , work completed 09/04/2016