HCM Window Products and Sash Doctor Services

From the very start, we guessed that HCM would do a good job on our ageing, draughty sash windows, many of which had seized up completely and others which had broken cords. Ken Brown patiently prepared alternative detailed quotes for all or part of the work needed, to help us with our budgeting. During the three weeks he was with us, the quality of his workmanship and attention to detail were second to none. Despite the fixed-price quote, his work was meticulous, taking his time to produce a perfect result, saving us money in the process. One example of this was repairing and renovating a rotten panel in a window rather than replacing it entirely. In short, an old-fashioned perfectionist! He kept us informed constantly of his comings and goings and ensured that we were not inconvenienced in any way. Besides, he was a pleasure to have around, a true gentleman and a mine of information on products and services not related to sash windows in any way. When he saw me struggling with my amateurish d-i-y or lugging heavy furniture, he'd drop what he was doing to lend a hand. No charge! We have no hesitation whatsoever in strongly recommending HCM Sash Doctor Services and Ken Brown in particular for anything related to windows. Thanks once again, Ken.