Endorsed by Which?

Heart of England

4.9

209 Reviews

Opening Hours
Today - 10:00–16:00
  • Monday 10:00–16:00
  • Tuesday 10:00–16:00
  • Wednesday 10:00–16:00
  • Thursday 10:00–16:00
  • Friday 10:00–16:00
  • Saturday 10:00–14:00
  • Sunday - Closed

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About

Bespoke Building Specialists.

We are a family run business based in Henley-in-Arden (between Solihull and Stratford-on-Avon) with over 40 years knowledge and experience specialising in the construction of the highest quality Orangeries, Conservatories, Warm roofs and Garden rooms

We cover Warwickshire, Worcestershire and the South Midlands, offering a personal service from initial site survey and design through to quotation, installation and final completion.

What we do

  • Conservatories

    • Conservatory maintenance
    • Conservatory repairs
    • Conservatory Roof replacement
    • conservatory roof insulation
    • conservatory roof conversions
    • Sun Lounge
  • Double glazing

    • Double glazing installation
  • Doors

    • Bi-fold doors
    • Patio doors
    • Orangeries
    • French doors
    • UPVC doors
  • More Services

    • conservatory upgrade
    • full conservatory and orangery builds

Customer reviews

Why you can trust these reviews

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How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
209 reviews
Customer Service
4.9
Quality
4.9
Value
4.7
Sort by
Quality product, service not quite so good
Customer Service
Quality
Value
Ordered a summer house which has recently been installed. Ordering, installation all went smoothly Summer house wasn't installed on bearers as anticipated, resulting in low air circulation and too close to the surrounding ground, risking damp from splashing rain drops - not happy to take the risk as previous shed had rotted from the ground up When queried there was reluctance to accept there was an issue at first, and then a offer to resolve, but at a cost of an extra £60 for the timber, and a six week wait. In the end sourced the bearers ourselves, for £18.50, and put our backs to work to install Product is great, service when things go to plan good, response to problem, even if a result of mis communication, disappointing, especially when the issue risked an expensive product having a shorter lifespan
Badger Posted on 13/05/2017 , work completed 13/05/2017
The trader replied (on 03/07/2017)
Thank you for your review. We are glad to hear that you think your new Summerhouse is great, although naturally we are disappointed about your other comments. As we discussed prior to installation, all of our garden buildings are supplied with one set of bearers as our standard specification. This suits normal garden conditions. After installation, upon hearing your concerns about your particular location, we offered to install an extra layer of tanalised cross bearers without charging for labour or travel the next time we were in the area. As you said at the time, you appreciated us trying to resolve the matter but declined our offer. Although this situation has never cropped up before, we have, as a result of your experience, posted a clear message in all of our display buildings that if customers are concerned about potential flooding, they should consider additional cross bearers. We are committed to providing quality products supported by a first class service, whether customers are buying a small garden shed or a luxurious orangery.
Completely satisfied customer
Customer Service
Quality
Value
Our new conservatory was only part of a larger project going on... new kitchen, walls being knocked down. It was definitely the most successful part. Workmen were efficient, professional, reliable and really cared about the job. It has changed the way we live for the better and I can highly recommend anyone adding a room in the sun... Especially if these guys fit it!
Tina, West Midlands Posted on 05/05/2017 , work completed 05/05/2017
Conservatory with hybrid Orangery Roof
Customer Service
Quality
Value
Very easy to work with listened to what we required and explained everything in a very down to earth manner
BRISTOLL1957 Posted on 27/04/2017 , work completed 27/04/2017
Highly satisfied
Customer Service
Quality
Value
Excellent in all respects. Expert and experienced. Punctual, polite, takes pride in their work.
David, Warwickshire Posted on 21/03/2017 , work completed 21/03/2017
Perfect finish
Customer Service
Quality
Value
Once again, another professional installation. We received excellent service from start to finish.
Fiona, West Midlands Posted on 11/03/2017 , work completed 11/03/2017
Excellent job, professional and friendly service
Customer Service
Quality
Value
Heart of England installed a conservatory at the back of my property, the project planning and execution have been excellent. Nigel Manning has provided multiple options for the design, and then coordinated the whole team in the execution of the works on time. In addition to the conservatory we have replaced a window and doors, and tiled from the front door to the conservatory. Excellent finishing from all tradesmen. Great communication, professional and friendly at the same time.
Which? Trusted Traders Consumer Posted on 05/03/2017 , work completed 05/03/2017
Excellent job
Customer Service
Quality
Value
I had flood doors fitted which needed spraying to match the orangery. The company picked them up from the supplier and arranged the spraying. Can't praise their service enough.
Margaret, West Midlands Posted on 22/02/2017 , work completed 22/02/2017
Excellent service.
Customer Service
Quality
Value
Heart of England installed our Orangery. Nigel completely understood what we wanted. He gave us several options and talked us through the advantages. The result is fantastic. His team were punctual, polite and efficient. Any queries we had, Nigel dealt with them immediately. Excellent service, excellent job. Thankyou.
Irene, Worcestershire Posted on 02/02/2017 , work completed 02/02/2017
Excellent professional job
Customer Service
Quality
Value
Heart of England installed a replacement kitchen window for us (Evolution Storm 2) and removed the old wooden one. The fitters came promptly when Nigel Manning had promised; They worked quickly and thoroughly, and did a particularly neat job finishing and sealing between the window frame and the wall, inside and out. The company had been just as professional in fitting new windows for us in January 2014. We heartily recommend them.
Barnaby, Warwickshire Posted on 09/01/2017 , work completed 09/01/2017
Perfect result
Customer Service
Quality
Value
We wanted a customised design of an orangery. Nigel was the only one who seemed to understand our requirements. The result is fantastic! His team of craftsman could not have been more professional. Nigel always responded instantly to our questions and monitored progress at every stage. I consider myself to be very fussy but could not fault the finished, beautiful addition to our home.
Stuart, Worcestershire Posted on 03/01/2017 , work completed 03/01/2017