Heat Tech Services Limited

Heat Tech reminded us that the boiler required its annual service and when I booked a time with them, they said that the guy who is going to do the work would telephone me when he is on his way to my address. Unfortunately, my phone was busy when he made the call, but he still turned up at the house at the time arranged. The work was done within an hour and I was told that the boiler was quite old and that, should it need new parts, these were no longer available, and so we must be aware that we should be prepared to have a new boiler in the near future.

Booked visit via Mizzen Company. Easily done. Time of 8 am - 9 am given. Arrived 8.30 and completed by 9. Boiler serviced without issues. 3 radiators bled only. Polite, friendly, professional and tidy work.

As usual the plumber arrived at the agreed time. Boiler given annual service. Area left clean. I have always had prompt, efficient service from this company, whose details I was given by the boiler manufacturer after the builder's plumber left the boiler leaking. I have no hesitation in recommending them. Their workers are always clean, well presented and polite. On a previous emergency occasion the office went out of their way to sort out a prompt response.

Heat Tech are my go to heating company who installed my central heating. They come annually to carry out my boiler service. Always on time and do a thorough and professional job.

Arrived early. Friendly, polite and professional work. Leak from failed silicone in shower under plug hole. Replaced and resealed pipes. Completed in good time. Communication given throughout work and advice on completion. Details for repair of ceiling taken on same visit for future repair once happy no further issues.

We use Heatech for all our heating and plumbing requirements. They have over the years replaced our boiler, radiator system, water tank as well undertaking our annual system servicing needs. They have always assisted us rapidly whenever we had a problem or emergency. They have just completed fitting a new heating system at my daughter’s house. The team are knowledgable, diligent, reliable and always polite and reliable. They are also v punctual and stay until the job is complete. Highly recommended by us on all fronts.

The whole experience of dealing with HeatTech is a pleasure, from first contact with their receptionist through to sign-off of the work and invoicing. Efficient, online, professional - can't fault them! This review is for a boiler and fireplace service and safety check, but I'd say just the same of HeatTech for the major heating system installation they did for me last year.

The engineer who came to do the work was very profession on time and polite got the job done efficiently

Heat Tech replaced our gas Worcester boiler with a new Vaillant gas boiler. At the last service they advised us that the Worcester boiler was beginning to fail and that making the change in the summer meant we could plan a mutually convenient time and make savings with a more reliable and more efficient boiler. The men, Francesco and James arrived exactly as promised and explained what they were going to do and why. They explained the sequence of work and where we could be least disturbed. They began by flushing out the system to clean all the radiators and pipes. They removed the old boiler and installed the new one. The boiler is built into an exterior wall so they also replaced the flu and the cowling. Unasked; they thought through and made adjustments in the connections and layout. We now have an expansion tank we can monitor and pressure controls in the house. Throughout their time here they were very careful and considerate and as quiet as possible. They immediately cleared up any debris or mess and took away every bit of old equipment and the packaging etc of the new. One example of their consideration was to make sure the Aga was alight and working after they had turned off the gas to check for leaks in the system. The Aga is notoriously difficult to relight. When all the work was complete they added two bottles of a corrosion inhibitor. They were a pleasure to have and we would like to thank them both.

I called them to help me install a new American fridge freezer that needed to be plumbed in . Francesco worked very transparently with me and worked through the best most organised way to feed through the piping and was not fazed when I asked him to also switch around the order of the dishwasher and washing machine at the same time I mentioned problems with the boiler too, and he had a good look at it all and checked all the obvious things we needed to organise a recall for a Main boiler service due time and it needing to be quoted, but overall I was very impressed withthe standard and professionalism of the work that he did in the kitchen

New boiler installation of old system. All my contact with Charlie and Carol was professional, informative and timely. I am very pleased with my new boiler and the resulting heat and hot water. Charlie's team - Ethan, Tom and then Lewis and on last day Harrison were excellent - thorough, patient (with all my questions) and gave a lot of info and updates of what they were doing and why. I would thoroughly recommend Heat Tech Services Ltd.

Removed radiators and capped pipes. Restored the upstairs heating and left the site clean and tidy with pipes labelled. Turned up on time, pleasant to deal with. Will use again.

Arrived on time. Cheerful pleasant engineer. Advised me that the Vaillant boiler might need a new fan at the next service. Reasonable bill. Happy customer as always with this company.

Mark came very quickly on a Saturday lunchtime to repair a sudden mains leak in the kitchen - it involved cutting out the back of the cupboard and locating and repairing the leak. He was very efficient and managed to finish the repair while I was dishing out roast dinner to the family. Very impressed & grateful!

Mark and his team were very helpful and easy to deal with. They completed all work in a professional and timely manner. We had Ethan managing our job. He was great from start to finish. Helpful, explained everything very well, and took pride in his work. We would recommend Heat Tech and definitely use them again.

We have used Heat tech for a few years bows after a recommendation from the neighbours. Always had great service, and would and have recommended them to other people.

Heat Tech Services is exceptional! From the moment I contacted Mark, their expertise and professionalism stood out. They offered clear, insightful advice that found my boiler issue quickly, with a rapid response time that far exceeded other companies. Even responding to my many questions late into the evening. Mark took the time to explain the cause in simple terms and provided tips to prevent future issues. Their engineer Frankie was knowledgeable, friendly, and went the extra mile to ensure everything was tested to the highest standard. If you’re looking for a local reliable, expert service with unmatched responsiveness, I can’t recommend this plumbing company highly enough.

I have used Mark and Heat Teach Service Ltd every year since 2006 for my boiler service, central heating replacement, and other plumbing needs. Everyone is always polite and professional respecting my property and my personal circumstances. Excellent and quality service, who I trust.

Had suspicious smell of gas. I decided to phone Mark Ockenden of Heat Tech Services as his firm are registered Gas Safe Engineers. I have used their services for Gas boiler installation, maintenance and general plumbing for many years. I have found his staff, well qualified and highly effecient. Mark arrived on time. He tested for a leak and determined it was minor but needed to be attended to. He found the leaking valve, which was embedded in my fireplace surround. To avoid damaging the fireplace, he lifted carpet and adjacent floorboard, cut the pipe and capped it with a soldered repair - all with my agreement. He put everything back in place and it looks just as it was before the repair was carried out. As usual - excellent service.

Mark diagnosed the problem over the phone, arrived promptly and brought all the necessary materials. Did the work to a high standard and gave helpful explanations and advice. Highly recommend him.

The work was carried out in a professional manner, on time and by a very helpful team. Would highly recommend.

We have used Mark for some years before at another house to install a new boiler, annual servicing and various heating issues. Mark always responds very quickly and this time our boiler developed a fault and stopped working. Mark diagnosed the issue, discussed with us what was needed, and then ordered the parts required . The work was completed very promptly to get the boiler working and also completed servicing of our Vaillant boiler and mega flow. Mark is very knowledgeable and helpful and completed the work to a high standard. I will certainly continue to use Heat Tech in the future .

I was recommended the company by my sister and they did not disappoint. Clean, tidy, knowledgeable and helpful. Bolier service completed and the shower problem that I had misdiagnosed was found and suitable suggestions forwarded to me to decide on.

I have used HeatTech since 2006. Always had professional excellent customer service from Mark and his staff. On Friday my boiler broke down. Within a few hours Mark was around at my property sorting the problem out and replacing the pump. As ever excellent service at a reasonable price, with fast time response which I am so grateful for. I will be using HeatTech again.

Came promptly and carried out a thorough service on our old back boiler where other firms have declined to do the work as they no longer service this type of system. Very pleased with the work carried out and the advice given, will definitely recommend.