Heatable

Great service from start to finish, prompt, courteous, communicative, competitively priced and quality choice of boiler brands. Needed a new boiler urgently and usually when you don't have the time to hunt around for competitive prices - especially anything plumbing related - that's when you end up paying a premium. Heatable proved to be an exception not only were their prices really competitive but they didn't hang about, I made the first enquiry online on Sunday and I had a new boiler installed up and running by Tuesday! They kept me informed and checked with me that everything was suitable for the installation on the Monday so that their approved installer could complete the job on the day. Follow up calls ensued to make sure the boiler was working fine and that I had been happy with the service. To boot my boiler came with a 10yr parts warranty and they told me that should there be any issues in terms of boiler repairs to get in touch with them first and they would assist to ensure that the warranty is fulfilled. How good is that!

We had a new boiler fitted which was being relocated from the attic to an airing cupboard. The job ended up requiring significant additional work as the existing gas pipe was insufficient and the flue needed to be extended. All of that was included in the price given before the job started so there were no surprises. The local contractor used for the work was extremely professional. The engineer was punctual, worked very hard for two days, and was clean and thorough. Unfortunately the condensate pump was faulty but they ordered a replacement and came back to switch it over within the week. The boiler has been functioning perfectly and silently since the work was completed and Heatable were in touch soon afterwards to make sure we were happy.

Ordered a new boiler from Heatable after being let down by another company. The website made the process look incredibly simple, but I tend to be sceptical about things these days that straightforward and quickly become a mess to arrange. So with that in mind I was delighted to find that Heatable were exactly as simple and reliable as they appear. We completed the short questionnaire on their website to determine what size boiler we needed and when then presented with a selection of appropriate boilers with the pros and cons of each explained. We chose the interest free credit option which was quickly sorted out online also. In total the whole process took around 30 minutes. This was a Saturday afternoon and we chose the following Tuesday as the installation date. I received a phone call Monday morning confirming everything and then a text message Monday evening and another Tuesday morning from the installer to confirm what time they would arrive. They arrived exactly when they said they would. They were polite and friendly throughout, answering all the questions I had, and when they had finished removed all the mess and cleaned up properly. All in all it was a very positive experience. It's only a shame that they only do boilers so I hopefully won't be needing their services again for another 15 years or so.

Brian the installer was amazing, boiler works perfectly and very happy with the installation. Was really surprised and skeptical from the fact that the online quote was way cheaper than other local companies. Ended booking with heatable and do not regret for a second. Brian got more than 15 years experience and he even manage to fix some plumbing issues with have. Honestly cannot rate him highly enough. For heatable services must said that I am super happy too, I have book an extra piece for hard water that was not needed during the installation and they refund the full cost straight away.

Heatable were able to fit our boiler within a few days! Great availability, phone calls prior to tradesperson turning up meant I knew exactly what to expect and so did the tradesperson. So happy with how quickly and well the work was completed

I used Heatable to install a new boiler for my tenants. The process was incredibly smooth. I also realised that I provided incorrect details regarding where the boiler flue was positioned. When the engineer went out, he still completed the work and informed Heatable, who refunded me in excess of £300. I would have been none the wiser had they not told me

Old boiler packed in, removal of old boiler and installation of new one.

Had a new Worcester boiler fitted, complete with flush and new thermostat cheaper than other companies were quoting for a cheaper brand of boiler. Communication was quick and easy and they turned up and done a clean job on my chosen date (2 days after initial quote request) All in, very good