Heatable

Quite glad to have chosen heatable and associated supplier Ashby Eco for their quick and efficient work even if slight issue. They resolved the issue and took full responsibility to complete the work at earliest opportunity.

Andrew, Boiler and parts arrived in good time. Andrew is clearly a very experienced gas technician as he explained the day and kept me informed periodically. Having removed the old boiler and fitted the new, the boiler was commissioned and Andrew showed me how the controls worked. I have no hesitation in recommending Heatable who offer a very competitive price and Andrew who was friendly and professional.

Used Heatable for a recent solar and battery install. The service was great from start to finish. The installation team were friendly, efficient, and left everything neat and tidy when they finished.

I had the pleasure of Mr Harry Coates attend to our newly fitted boiler, exceptionally gifted tradesman with impeccable timekeeping and a breath of fresh air of professionalism throughout the day. Heatable whom i have only just heard about, did a rather excellent job in getting everything in place from start to finish. I am extremely happy that the job was completed so quickly and to such a high level of expertise that I will recommend to all my friends and family. Really chuffed that our house is safe and warm for my young family so thank you very much 🙏🙏🙏

I recently had a new boiler installed, and my experience with Heatable was fantastic. Their support team was excellent, offering valuable advice and guidance to help me choose the right replacement. The installation process was seamless, with the engineers arriving on time and completing the job to a high standard. They were professional, efficient, and went the extra mile to ensure everything was done perfectly. From beginning to end, the customer service was exceptional, and I would highly recommend Heatable to anyone looking for a new boiler or other services they provide.

The engineer Max was probably one of the best engineers I have ever had. His skills as a heating engineer, electrician, plumber, and brick layer were top notch, coupled together with his solutions mind was outstanding. Very very happy with the person sent. I was not too happy that I may have had to get a 22mm pipe running around my house, which I had accepted I had no chow, for Max to state it wasn't needed. So things started out on a positive. To make things even more challenging I had my boiler moved from the kitchen cupboard to the garage, with boiler removal freeing up a large cupboard and now a new kitchen cupboard too. He was extremely prompt onsite and cleared up everything as he was leaving. Still impressed with his brick work and pipe work, he takes pride in what he does. Working with Heatable from start to finish has also been a joy. A modern feeling company with a huge focus on the customer service (check out their social media). Pricing was better than all the quotes I had in and they were very responsive in "all" my questions - which there were many. All in all a very very happy customer. Friends are bored of me talking about this.

Very comprehensive information provided on the system and all the components. Expansive quotation with a number of options for consideration. Very knowledgeable people to help select the right system, for the on-site survey and during the installation. People all very courteous, and willing to go the extra mile. First class installation, extremely pleased with the way the installation was carried out. Highly satisfactory to have everything demonstrated as fully functional before any of the installation team left the site. The system is fully compatible with Octopus which is helpful in exploring new tariffs. The scaffolding costs applied were incorrect as the team decided that it was not necessary to have scaffolding on both sides of the roof. After discussion the costs were reduced. The scaffolding took a few weeks to be removed, but had any problem occurred it would have enabled an easy fix.

I can strongly recommend Heatable, for New boiler installations i purchased a worcester bosch Greenstar 4000 30kw and very pleased with it. They're a well organised company from ordering online to any queries I raised to fitting of it, By John humphrys who exceeded my expectations , A truly 5 star service from Heatable Very happy customer

The two engineers arrived on time and as soon as the supplies arrived, they worked continuously. They were fast and professional. When they had finished they took all the items associated with the old boiler, cleaned all the areas they worked in and showed us how the boiler worked. Extremely satisfied with them and would definitely recommend.

5th boiler installed by heatable and yet again superb service. This was fitting a tenanted house and even though we didn't attend the tenant was very pleased with the way in which the work was carried out. I would have no hesitation in recommending this company and I think I may have said this before but it's a shame that more companies aren't run like them.

The friendly Engineer fixed the leak promptly. Would recommend Heatable, not only for their great prices on purchasing and fitting. When we had a minor problem months later, they sorted it out for us without fuss. Thank you Heatable

Just had a new cobi boiler fitted and from start to finish I was very impressed, nothing was to much trouble, office staff who took my order and sent emails explaining everything that was going to happen on the day . Very impressed with fitter who was very polite and friendly and cleaned up before he left my house nothing was to much trouble and anything I asked he explained in terms that I could understand. Highly recommend heatable.

I was surprised how quickly they installed my new boiler, the fitters very tidy and explained everything that was happening. I would certainly recommend them

I contacted Heatable for a new Combi boiler installation. I was able to book the installation 2 days later. Mark from MMK Gas arrived on time and was very friendly and helpful. He left my kitchen neat and tidy once he had finished. I wouldn't hesitate to recommend him to any one who needs a boiler installation or service.

I have never used any service like Heatable's before but I can say I would absolutely recommend them having just had a combi boiler replaced yesterday using their service and installers. It was under 48 hours from ordering to completed installation. They made the whole boiler replacement experiance simple, the website is modern and easy to use and the ability to add extras etc is welcome as I needed some TRVs also. I also like their video content and reviews, really helpful. The speed at which they can work from ordering on the website to install itself is surprising and almost everything went flawlessly. Only one non critical part (a frame) didn't arrive on time but our installer worked around the issue to get the boiler installed on time. On the point of the installers they use we had Tommy our local Heatable installer and can I say he was EXCELLENT and an absolute credit to their company. An experienced professional who kept us updated from the evening before and on the day throughout the install, we were definately in safe hands. When there was one small issue with a part that hadn't arrived on time he worked around the issue without fuss nor panic and got everything done to his very high standards. Can I also send a shout out to Sophie on the web chat who helped me out during the booking, fast and efficient reply and service! 10/10 will use Heatable again and I would recommend them, you are in safe hands.

The guys were professional clean and polite. Tidied up some really old, really rough pipe work. And even though the boiler arrived late, they stayed late to make sure we didn't go without hot water/heating overnight. Couldn't recommend more

Perfect job in all respects, from initial contact and survey through to installation and subsequent support. That was for 16 solar panels and a Tesla Powerwall 3 battery. Everything was done on time and very efficiently, with the sort of people we were happy to have around the house and garden. Even subcontractors such as the scaffolder were very well chosen. I wouldn't hesitate to choose Heatable again.

Heatable quoted for new boiler and installation along with new controls. All went as well as could be hoped. Small issue with hive but now resolved. Price excellent. Highly recommend.

New boiler installed in half a day. Together with Hive. Engineer had a few issues with existing pump and hive connectivity which he took responsibility to sort out. Heating back on and delighted to be in a warm house again! Overall an excellent job. Great communication from their office staff too, Gabby was very helpful and patient.

This is our second time to use Heatable. From initial contact to completion of work, all excellent. Heatable phone conversations and emails were clear, concise and helpful. The two engineers who came out completed the installation same day. They work hard, swiftly, tidly and answered all questions. Fabulous!

Had a replacement upgraded boiler the Worcester 4000. We booked it up online after some research. Just a few days after booking Richard our plumber turned up on time. A polite young man with noticeable vast experience. So quick removing old unit got the waste took away. Then got stuck into the fitting after boiler being delivered. Lovely neat pipework and fitted into a small space with flu going out of property all to legal requirements. Fitted all the accessories in the kit magnetic filter. Flushing system. The carbon monoxide detector. And temperature thermostat in hallway. Cleaned up after him showed me how it works and what I needed to know. And thermostat settings. Couldn't believe how quick it was installed. Highly recommend. Finally registered the boiler for warranty. And we signed all necessary paperwork on his PDA. Wonderful job Thanks for a professional corgi registered plumber and Heatable. Hopefully the aftercare is of high standard also. Many Thanks. Robert (homeowner). Retired.

Great company always answers phone so great comms Work carried out very professional and area all tidied up after install Would highly recommend

The n2m process from ordering to installing a gas boiler via heatable was five star also the install team were very professional tidy and explained all the difference processes and procedures well done all

I had so much trouble with my old boiler so decided to get a new one. Didn’t know a decent boiler engineer in my area so turned to the internet. Wow didn’t realise how many companies there was selling boiler packages, so turned to trustpilot ratings as I have done many times before, and found Heatable who was also backed by Which. The process was so easy with all the information you needed to pick the right boiler for you property and at a all in fitted price. Booked for a day I was free, got an email the day before stating who the engineer was and what time he would be there. The boiler was delivered that morning to my house, Kane the boiler engineer turned up with his brother and started to remove the old unit, all in all, dust sheeted/boiler out/new boiler in minimal fuss up and running in less than a day. Went through all the boiler controls and paper work, tidied and cleaned. Job done, fantastic service and would recommend to anyone, well done Heatable.

Heatable planned a perfect solution to meet my needs and then tailored it to fit the restrictions that were applied to get G99 approval. I was kept informed all the way through and when the were required they were made to minimise the impact to my desires. Not the cheapest, but I felt that it was good value for a fantastic solution. An extremely professional and customer focussed service and I would highly recommend them.