Heatable

It was just 6 weeks ago that we started our journey with Heatable. We now have a great system installed with 20 panels and an Powerwall 3. It’s up and running and are really pleased with the performance and service that we have had from everyone along the way. It started with the system design and quotation stage with Paul. Very informative easy to talk to and a very competitive quote. Then Craig helped move us onto the next stage where the hardware was ordered and we were introduced to our installer Steve. The whole process has been very straightforward painless and things have happened all the way through on time every time. Highly recommended!!

After having a bad experience with a solar install back in 2016, i decided i wanted to go with a larger company and one with a great review score, and Heatable ticked both boxes. Heatable didn't disappoint either, offering a great deal on Tesla Powerwall 3s and excellent pre-sales journey. I was supper happy i went with them (up to this point) What i didn't appreciate at the time is how Heatable works compared its competitors; Heatable is a boiler and renewable sales company, but they don't have their own engineers, instead relying on 3rd Party installers. I didn't initially see that as being a problem after watching their youtube install videos, until it was. Heatable installed a Powerwall 3 for me back in November 2024 and it went well, then on Wednesday 23rd April 2025 they sent their contracted installers back to add a DC expansion battery. During the install some issues came up, but the engineer left and I though all was well, that was until 7pm when the lead Powerwalls drained to 0% (ignoring the reserve), then shutdown and went into battery fault mode. It appears a critical step didn't happen during the install, which is the 2 Powerwalls must be synced, by running a calibration step to balance out their state of charge. If this doesn't happen, then one battery can complete discharge to 0% before the other and the the system will enter a battery fault state. Well that is exactly what happened! I immediately notified both Heatable and the installer by email with phot

The solar panels have been running for only a few hours and everything use great! The fit and finish of the work was great and the products were exactly as advised! The install took one day longer than expected due to an issue that arose from no fault of their own. They were incredibly helpful though and and worked around my schedule to make sure it got installed in a timely and professional manner. Very happy with their services and would highly recommend. Easy to contact and kept me informed of every step as it was progressing.

Mihah was here till 10pm the first day getting the boiler up and running for me. Came back to complete the job a couple of days later (was a big job also included full deep flush and 9 trv valves). Very happy he was lovely he kept the areas clean and left it all clean. Very happy with the finished product

Simply the best ! Replaced an old boiler ( over 30 years old) all new pipes etc , no hidden costs, no hard sell ! Excellent service from start to finish! From my first enquiry to installation! The company delivered an outstanding professional service, the team/ CEO should be so proud! I was worried there was going to be some sort of issues ( as something usually does when working with trades) No nothing smooth. So grateful Sorry I can’t offer any constructive criticism, you nailed.

Just had a battery & solar install carried out by Heatable, overall I am very impressed with the team. The initial quote and ordering stage was extremely simple, with regular updates from them regarding the DNO approval and ETA for the Powerwall. The installation team turned up on time and did a very neat and tidy job, couldn't really ask for anymore, would highly recommend Heatable to anyone looking for a battery/solar solution. It also helps that they provided the cheapest quote as well providing a great level of service.

Had the best experience from my initial contact right thought to post installation. John and Gabby provided the right level of detail and advice to help me select the right boiler. They explained the whole process and got me booked in immediately. Communications and follow up were reliable and timely and they provided details of the engineer pre visit. The engineer was professional and efficient and completed the work to a high standard. Their overall service was excellent and they are competitively priced. Highly recommend this company.

From purchasing the boiler to the installation Heatable have been wonderful to deal with. Nick the engineer was a consummate professional, efficient, knowledgeable and the attention to detail was impressive. I would highly recommend dealing with Heatable.

Superb service all round. No issues. The installer was superb (Adam). Nothing was an issue. Attention to detail was second to none. Faultless and would highly recommend. Piece of mind that all is installed correctly and fully guaranteed. Would highly recommend

Ordered a 2nd Tesla Battery for my Heatable installed Solar System . Richard from EVC was designated as the Tesla Approved Installer and undertook the survey and liaison with Heatable . The unit was installed brilliantly on the stated agreed date and so neat an install to completely blend into the existing cable runs and Tesla Gateway . Richard was also an Enphase approved engineer and was able to sort out the software side of the operation to have me up and running the same day. Heatable took care of all the required paperwork and supplied the insurance certificate for the job and all the National Grid authorisation paperwork which ensured I was totally ready for my exportable tariff to provide payback from my supplier of all exported energy. Heatable again showed why they are the go to company for a successful and trouble free supplier for Solar Energy upgrades.

Ordered a new boiler on Wednesday and installed the following Tuesday, on our agreed date. The whole process from start to finish was faultless. Quick, easy and with excellent communications. Good price for a good product as well.

From start to finish I can only praise Heatable for their excellent service. Helpful and knowledgeable admin team, gas engineer who called me to answer any questions I had within hours of asking. The two engineers who fitted our combination boiler today were skilled, knowledgeable, helpful and left the house spotless when they finished. Would recommend to everyone looking for a new combination boiler.

I had a boiler service and it was a quick process. The engineer and his apprentice were polite and answered our questions. We only had the boiler in 2023 and we were very pleased with the installation and the fitters. He did a great job and we are saving money on our energy bills as well. Kind regards, Teresa Mcclean.

I had my new boiler fitted this morning and what can i say what a great job and company Heatable are cleaned up after and informed me of everything i needed to know my whole experience from first telephone call to finish of job first class thank you.

The speed is incredible. I chose my package online, applied for finance, sent some pictures, had a little further discussion over email regarding details and I had a new boiler installed within 24hrs. Half price of what British Gas were quoting for the same job!

Heatable was great for my solar installation! They have the top kit and are very responsive to emails. I got the Alpha ES system, which is affordable but looks very smart. From start to end, my 16-panel solar installation took a month. It was installed by Biotech Renewable, who were great as well. There were no shortcuts, etc. I had to use panels on a flat roof, and they absorbed any additional costs for them.

Heatable have been very easy to contact, gave good advice on the new boiler options. Installer, Kevin, was great, turned up on time and worked hard all day to get new boiler fitted and working. Would recommend Heatable and Kevin.

Excellent service, thanks to Aron and the team for a smooth installation. Wouldn’t hesitate to use Heatable again.

The ordering process was very simple and booking an appointment easy. The boiler arrived on time ready for the engineer to come and fit. The engineer was superb fitting the boiler quickly and efficiently while also taking me through ways of saving money and setting up my whole heating system better. Superb experience.

I realised, on a Saturday evening, that it was time to give up on my old boiler and my usual tired broken down suppliers!! I found Heatable on the Internet as one of the best rated suppliers in the industry. I soon found out why they are so highly rated. I discovered that Heatable could supply, install, service and repair for 5 years, a brand new boiler for less per month that I was paying my existing service supplier to maintain the rubbish boiler thay had installed!! Heatable’s online ordering system was so easy… a confirmation e-mail was received in minutes…on a Saturday night!. On the Monday a phone call confirmed arrangements and was followed by update messages advising times of delivery, details of the installer etc. I felt fully informed at every stage. The old boiler was removed and disposed of, the new boiler installed, and everything tested without fuss, and the minimum hassle. Excellent finished job, great boiler, all done and working, a full day earlier than my existing service provider were able to come and repair the old boiler!! I totally recommend Heatable to anyone who needs a new boiler or a service provider because they cannot put up with their existing supplier any more!!

The chap arrived on time. Communication was excellent. He worked quickly and cleanly, serviced my boiler and also sorted out a minor problem whilst explaining the best way to operate it. I booked and paid for the service a couple of months earlier when there was a discount available so I was extremely happy with the value.

Adam was very polite and professional a higher recommend at the gas engineer that works on behalf of Heatable

We are very happy with the installation of our New Boiler and Steve Aston was a complete star in every respect, nothing was to much trouble and it is such a neat and tidy professional job, I myself am a Retired British Gas Inspector and I found Steve to be a gentleman in every respect, and Scott at Heatable was so helpful in making sure that we had the best deal at a very nice price, we will recommend this Trader 100% and thank you again for a good deal.

Quite glad to have chosen heatable and associated supplier Ashby Eco for their quick and efficient work even if slight issue. They resolved the issue and took full responsibility to complete the work at earliest opportunity.

Andrew, Boiler and parts arrived in good time. Andrew is clearly a very experienced gas technician as he explained the day and kept me informed periodically. Having removed the old boiler and fitted the new, the boiler was commissioned and Andrew showed me how the controls worked. I have no hesitation in recommending Heatable who offer a very competitive price and Andrew who was friendly and professional.