Endorsed by Which?

Heatable

4.9

565 Reviews

Opening Hours
Today - 08:00–18:00
  • Monday 08:00–18:00
  • Tuesday 08:00–18:00
  • Wednesday 08:00–18:00
  • Thursday 08:00–18:00
  • Friday 08:00–17:00
  • Saturday 08:00–16:00
  • Sunday - Closed

About

Heatable are changing the way homeowners replace their boiler, and start their renewable journey with solar and battery storage solutions.

No more salesmen, no more surprises.

Get instant, fixed online prices for high efficiency boiler installations and world-class Solar PV and battery solutions - and have them fitted, fast.

Heatable are proudly Which? Accredited for our high standards held across heating and renewable installations. We deal exclusively with industry leading products through partnerships with the likes of Tesla, REA, Octopus, Worcester-Bosch and more.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Radiators and central heating
    • Power flushing
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Automated Heating
  • Renewable energy

    • Battery storage
    • Solar panels
  • Air conditioning contractors

    • Air Conditioning
  • Electric Vehicles

    • Electric Vehicle Charging Points

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
565 reviews
Customer Service
4.9
Quality
5.0
Value
4.9
Sort by
Easy online ordering system
Customer Service
Quality
Value
Ordered a new gas boiler online which included a fixed price quote and picked a convenient date for the install. The gas engineer phoned the day before to confirm time he would arrive and was spot on. The install went to plan with Russell suggesting an improvement to the original install which means the waste water pipe is within the house and I will not have the issue of a freezing pipe outside and the heating not working. Russell was a pleasure to have in the house with the job completed by early afternoon. He explained the controls on the new boiler before leaving. Thank you Russell and Heatable. Great company which I would not hesitate to recommend.
Customer in Surrey Posted on 14/02/2025 , work completed 13/02/2025
The trader replied (on 12/06/2025)
Good Afternoon, Thank you for this lovely review and your recommendation, you've made our day! It sounds like everything went well and Russell did an outstanding job on the installation, he really is the best!
Amazing service
Customer Service
Quality
Value
Thank you guys for installing my new boiler! You are the best! Everything was sorted very quickly and without any hassle
Customer in West Yorkshire Posted on 13/02/2025 , work completed 13/02/2025
The trader replied (on 12/06/2025)
Good Afternoon, Thank you for this lovely review, you're the best! I'm glad you were happy with the new boiler, thanks for choosing us!
Excellent service
Customer Service
Quality
Value
From the quote to the installation of my new boiler, I was kept informed all the way. Service was swift and the customer service team very helpful. The engineer arrived promptly at the arranged time. All work completed and left tidy, I was very impressed with Heatable.
Customer in Shropshire Posted on 13/02/2025 , work completed 07/02/2025
The trader replied (on 12/06/2025)
Good Afternoon, Thank you for this lovely review, it makes our day to see how positive of an experience you had with Heatable. We always want to provide the very best service we can from start to finish.
Outstanding service
Customer Service
Quality
Value
Heatable were simply outstanding.. assisted our family to get a new boiler and some much needed heat… the engineers Lee & Dan were brilliant, a lovely installation (pipework that ran up through the airing cupboard was perfect) and all installed and running in one day which was very convenient for us… would highly recommend as we couldn’t be happier thanks to the Heatable team. Rob Richardson Southend on sea.
Customer in Southend-on-Sea Posted on 12/02/2025 , work completed 12/02/2025
The trader replied (on 12/06/2025)
Good Afternoon, Thank you for this lovely review for the Heatable office staff! It means a lot to see the positive journey you had with everyone. Sounds like Lee and Dan provided a high quality installation and in one day, the dream!
I can’t believe how quick and simple this was.
Customer Service
Quality
Value
Our boiler needed replacing it was old and would trip out twice a week. We’ve been meaning to get it replaced over the last few years but the thought of getting someone in to quote and then to do the install was very off-putting. One Friday we found heatable and within 5 minutes we had a quote which was the figure we was expecting. A few days later we had a very polite gentleman arrive to replace our boiler. When finished the engineer left the place clean and was an absolute pleasure to have in our house. I highly recommend this service if you’re looking to replace your boiler
Customer in West Sussex Posted on 12/02/2025 , work completed 12/02/2025
The trader replied (on 12/06/2025)
Good Afternoon, Having to arrange for a new boiler installation can really feel like a burden, we get that! We want our process to feel as easy as it can to avoid any added stress. I'm glad you found the website easy to use and had a quick installation date to follow. I really appreciate your kind recommendation and review.
Old house, new boiler
Customer Service
Quality
Value
The process was so simple. An online quote and just sending a few pics, and then on to the install date. It was always going to be a tricky install as it's an old house with weird plumbing, and we were nervous about not getting someone in to look around beforehand. We anticipated problems. However Dave was able to sort it all, and while it took a little longer than he thought (2 days instead of 1), he got it all done, and there were no extra costs from this. Everything working smoothly. Would highly recommend
Customer in Lincolnshire Posted on 09/02/2025 , work completed 16/01/2025
The trader replied (on 12/06/2025)
Good Afternoon, Thank you for the lovely review and for your recommendation it means the world to us. We aim to make everything a simple as possible to avoid causing unnecessary stress being added. Sounds like Dave did a wonderful job of your installation and managed to get you back up and running.
Great price and service
Customer Service
Quality
Value
We would highly recommend Heatable. Found a which approved boiler at a very competitive price along with a free Hive. Turned up to install the day after we ordered. Very helpful engineer who advised us every step of the way, and left the house clean, and as he found it. Would highly recommend
Customer in Hampshire Posted on 08/02/2025 , work completed 08/02/2025
The trader replied (on 12/06/2025)
Good Afternoon, Thank you for the lovely review and your recommendation, I'm thrilled you were able to get a great price on your boiler and a next day installation, sounds like a win in our books!
Great service
Customer Service
Quality
Value
Great service, I got a next-day appointment, fast delivery and a great engineer very friendly and helpful
Customer in West Yorkshire Posted on 07/02/2025 , work completed 07/02/2025
The trader replied (on 12/06/2025)
Good Afternoon, Thank you for this review, sounds like everything was perfect from start to finish, that is what we love to see!
Sensible and hassle free way to order and have a boiler installed
Customer Service
Quality
Value
My boiler having died after 15 years there was no alternative but to invest in a new one. Heatable appeared during an online search and I found it very easy and straightforward to navigate the site. Good selection of boilers together with fixed prices and information stating what was included in the price. Different methods of payment was made clear. Having chosen my boiler a slot was arranged for 4 days later. On the day everything went according to plan and the engineer did a great job of installing and commissioning the boiler. Very happy with the team at Heatable and the whole procedure from start to finish.
Customer in Devon Posted on 07/02/2025 , work completed 02/02/2025
The trader replied (on 12/06/2025)
Good Afternoon, Thank you for the lovely review. We know the feeling when your boiler decides that today is the day to stop working so we love being able to offer affordable boilers and quick installations to get you back up and running. I'm thrilled you were happy with the whole experience, it means a lot.
Great service
Customer Service
Quality
Value
Fairly straightforward & easy process to get the installation booked, the engineer arrived on time on the day, and easy hassle free installation on the day. Very pleased with the service.
Customer in Greater Manchester Posted on 07/02/2025 , work completed 06/02/2025
The trader replied (on 12/06/2025)
Good Afternoon, Thank you for the lovely review, I'm so happy to hear you were pleased with the service you had. Sounds like everything went well from start to finish, we really appreciate you picking us for your install.
Great work and install
Customer Service
Quality
Value
The company, Heatable had the boiler delivered and you noticed all the way then the installers came and fit Very conscientious and detailed had to have other work done due to gas connection not being the correct size this was all covered and they did a fantastic job
Customer in West Northamptonshire Posted on 06/02/2025 , work completed 06/02/2025
The trader replied (on 12/06/2025)
Good Afternoon, Thank you for this lovely review. It has made our day to hear about the fantastic experience that you had with Heatable. Sounds like your engineers did a brilliant job on the big day to make sure everything was perfect.
Viessmann V100 install
Customer Service
Quality
Value
My new boiler installation was carried out on time and as per the agreed price. The boiler engineers were polite and courteous and explained the work they were going to do. Any complications were discussed with me and dealt with efficiently. Once the boiler was installed, the functions were explained to me and connected to my hive system correctly. They then dealt with the cleanser and inhibitor and fitted a carbon monoxide alarm. Once finished they then cleaned up my kitchen area and made sure I was happy with everything.
Customer in West Midlands Posted on 06/02/2025 , work completed 31/01/2025
The trader replied (on 12/06/2025)
Good Afternoon, Thank you for taking the time to leave this lovely review, it sounds like everything went perfectly and any potential hiccups were discussed with you in detail to help you make your decision.
New boiler
Customer Service
Quality
Value
Had a boiler fitted by Heatable and couldn't be happier. The fitters were friendly and cleaned up after themselves. Answered any queries we had and explained how to use the controls, (idiot proof). Thank you to everyone involved, from the first phone call to the fitter leaving after the job.
Customer in Merseyside Posted on 06/02/2025 , work completed 04/02/2025
The trader replied (on 12/06/2025)
Good Afternoon, Thank you for this lovely review! It brings a smile to my face that you couldn't be happier, that means we did our job right. I'm glad everything was explained in detail so you knew how to use the new tech and all questions you had were answered. Being able to give top notch communication is always our goal.
Great Teamwork
Customer Service
Quality
Value
Having Solar and Battery fitted was smoothly and quickly handled. All the paperwork was swiftly dealt with and I was kept fully up to date. Installation was clean and tidy and the system is working perfectly.
Customer in Essex Posted on 05/02/2025 , work completed 07/01/2025
The trader replied (on 11/06/2025)
Good Afternoon, Thank you for the lovely review, I'm over the moon to hear that your solar and battery journey ran smoothly and you were kept in the loop throughout. Nothing better than the installation running perfectly and everything being neat and tidy to end it!
Highly recommend Heatable!
Customer Service
Quality
Value
Extremely impressed with Heatable and their service, especially Sammy in the customer service centre. So easy to locate the right boiler and order, installation within 48 hours and phone calls to check access so no delays. We are back up & running with a fully installed boiler, would definitely reccomend!
Customer in Buckinghamshire Posted on 04/02/2025 , work completed 04/02/2025
The trader replied (on 11/06/2025)
Good Afternoon, Thank you for the lovely 5* review! I'm thrilled you found the website easy to use and that the customer service team were able to help you throughout your Heatable journey. Nothing better than getting your boiler up and running again within 48 hours.
Stress Free Service From A Top Team!
Customer Service
Quality
Value
Needing a replacement boiler, I found out about Heatable UK after watching YouTube vlogger Cameron Gray’s 2 year old video about his use of them. It’s worth a watch. After a couple of conversations with their sales team, I discontinued my dialogue with some other local suppliers as Heatable UK impressed me most. This proved to be a great decision. They are price competitive (which is always attractive!) and the service they provide is exemplary. Right from the start, their sales and technical teams engage heavily with you to ascertain exactly what the best boiler is for your location and needs. You are asked to provide certain photos (of internal boiler location, external flue outlet location, etc) in order to help them guide you towards the most suitable brand and model for you. What is really attractive about Heatable UK is that, at no point throughout the process, do you feel under pressure from an intense sales pitch. They really do prefer to listen and help instead, which is delightful. I had the absolute pleasure of dealing mostly with user-friendly sales advisor, Jon Bailey, who epitomises his company’s strong customer satisfaction ethos. I had a pre-conceived idea of the boiler I fancied but, after analysis of my very awkward, high up, flue exit location, Jon (ably backed by his top technical team colleagues) determined that I would be much better off (literally) using a less expensive boiler that’s flue design would circumnavigate the problem. Top service!!
Customer in Glasgow City Posted on 01/02/2025 , work completed 28/01/2025
The trader replied (on 10/06/2025)
Good Morning, Wow! Thank you for this wonderful and detailed review, it seems you have covered all of the assets Heatable values and the reasons why you should trust us with your boiler installation. It's great to see you had such a positive experience from start to finish. I will ensure your kind words are sent over to the lovely Jon in our customer service team and your engineer team David & Ross for their hard work in making the installation run as smoothly as possible and all the support they were able to provide to you. We have a brilliant refer a friend scheme active so make sure if you do recommend us to a friend or family member, you use the scheme. Best Wishes
Heatable - Highly recommended!
Customer Service
Quality
Value
I found Heatable online and was impressed by their quality and prices. After supplying photos of installation site and details of my old boiler I was surprised to get a phone call from someone to confirm that the boiler was slightly larger than my existing boiler and would probably not fit the existing cupboard in the bathroom - this is very reassuring to know that they took everything into consideration and made doubly sure that my order was suitable for the space. I opted for the ten year plan, which was very quick and easy to sort. The boiler and pipes arrived an hour before the fitter. The fitter (Luke) was professional, considerate and thorough and the fitting was completed in just under 4 hours with very little noise or disruption, leaving only a small layer of dust to wipe away. Whilst brochures and instructions were left, the fitter Luke also showed us and explained how he had set up the control unit. Three days later our new boiler is quiet and it working efficiently and I am sorry I waited so long to decide to replace it. Thank you Heatable, you will be highly recommended to friends, family and even strangers!
Customer in North Northamptonshire Posted on 31/01/2025 , work completed 27/01/2025
The trader replied (on 10/06/2025)
Good Morning, Thank you for taking the time to leave us this kind review and for recommending us to everyone too! Being able to hear all about the details of your Heatable journey has made my day, it really sounds like a perfect installation. The team look over every installation to make sure any preventable hiccups can be stopped before the big day, I'm glad the team were able to identify that the boiler was larger and find a suitable solution with you to keep everything flowing smoothly. Best Wishes
Excellent installation
Customer Service
Quality
Value
Many thanks for installing additional panels. Everything was ideal from start to finish. Installers were a great bunch of lads, very thoughtful and knowledgeable. I highly recommend Heatable for solar panel installation. The process is straightforward, and you are kept well informed. The making good was perfect and all debris was removed. Very impressed.
Customer in Suffolk Posted on 31/01/2025 , work completed 31/01/2025
The trader replied (on 10/06/2025)
Good Morning, Thank you for your kind review and recommendation for our solar panel team. It means a lot to see the impact they had throughout your journey. Sounds like your installers did a wonderful job and kept you up to date throughout. Best Wishes
All went to Plan
Customer Service
Quality
Value
No issues New combi boiler fitted Heatable advised me on the best boiler for my home requirements Agred installation date 48 hrs ,could have had the boiler fitted in 24 hrs Engineer arrived as planned Boiler and parts delivered as planned Work completed in the day Cleaned up All brickwork made good Old boiler taken away Pipe work very very tidy Engineer very help in his instruction how to use the boiler and wireless thermatast No complaints at all Many thanks to Heatable
Customer in South Yorkshire Posted on 30/01/2025 , work completed 30/01/2025
The trader replied (on 10/06/2025)
Good Morning, Thank you for the lovely review. Hearing that you can't complain about the installation means the world to us. It means we have done our job right! Sounds like it all ran smoothly from start to finish, from a quick installation date to your wonderful engineer providing a neat installation! Best Wishes
Brilliant customer service
Customer Service
Quality
Value
Heatable installed storage batteries and integrated them into our existing PV system of solar panels. They also replaced our existing inverter and installed a charging point for electric vehicles. The various members of the Heatable staff that we encountered couldn't have been more helpful throughout the whole process, especially when various problems needed to be solved along the way. They were always very responsive when queries arose and were willing to spend time talking us through things. The installers turned up on time, were helpful, polite and friendly, cleared up after themselves, and did the job efficiently and well.
Customer in Milton Keynes Posted on 30/01/2025 , work completed 24/01/2025
The trader replied (on 10/06/2025)
Good Morning, Thank you for your lovely review. I'm glad you had such a positive experience with our solar team when enquiring about your new battery and EV charger. It means a lot to hear about the brilliant journey you had all the way to the installers doing a great job on the big day too. Best Wishes
Excellent service
Customer Service
Quality
Value
We found the staff at Heatable incredibly helpful. They quickly sourced the correct combi boiler we required to replace our old one. They were able to accept the photos they needed via What's App and were efficient at sorting the engineer and delivery of the boiler, all of which arrived promptly at the appointed time despite the dreadful weather. The engineer was polite and knowledgeable and when he discovered a slight gas leak next to our meter, swiftly organized a member of the Gas Board to come out and rectify the situation within an hour. All the parts provided by the firm were of good compatability and made for the whole process to take place with great efficiency. We would thoroughly recommend this company.
Customer in Dorset Posted on 28/01/2025 , work completed 27/01/2025
The trader replied (on 10/06/2025)
Good Morning, Thank you for the lovely review, it means the world to us! It sounds like the perfect journey from start to finish, from a caring customer service team all the way up to your engineer who went above and beyond to arrange a fix for the gas leak near the meter. I'm thrilled you would recommend us, thank you! Best Wishes
Excellent Service
Customer Service
Quality
Value
I had been dreading replacing my old heating system with a combi boiler, but Heatable made the experience amazingly good. It was very easy to find the right replacement at a good price, and the service from the Heatable team with the few additional questions I had was exceptional - shout out to Ruby and Sophie for that. Even the independent installers arranged by Heatable were awesome, pulling an 11 hour shift to fit everything in one day and they were still smiling by the end. Honestly, I can't think of a single thing that could have been better!
Customer in West Yorkshire Posted on 24/01/2025 , work completed 23/01/2025
The trader replied (on 10/06/2025)
Good Morning, Thank you for the lovely review! It can be daunting replacing your old heating system to a new one but I'm glad you took the plunge with us. You've made mine & Sophie's day with this review, it means a lot to us we were able to make an impact on your installation journey. Glad to hear everything finished with a wonderful engineer installation the lovely new system for you. Best Wishes
Buy with confidence
Customer Service
Quality
Value
From start to finish everything went perfect , easy to deal with great service no hidden fees the price they give is the price you pay
Customer in Caerdydd Posted on 23/01/2025 , work completed 23/01/2025
The trader replied (on 07/06/2025)
Good Afternoon, Thank you for this lovely review, I'm thrilled to see you had such a positive experience! When we say fixed cost, we really mean it! Best Wishes
Excellent service from Heatable
Customer Service
Quality
Value
I needed to replace an old and inefficient boiler that was constantly leaking. I had heard good things and read various excellent reviews of Heatable which is why I decided to use them. The online ordering process was very straightforward and the price quoted was very reasonable. The installer arrived exactly at the time agreed on the installation date. He was very efficient, knowledgeable and completed the work to a high standard. I now have an efficient cost-saving boiler and a much warmer house. The whole process from purchasing to installation has been amazing. I can highly recommend using Heatable..
Customer in Greater Manchester Posted on 23/01/2025 , work completed 23/01/2025
The trader replied (on 07/06/2025)
Good Afternoon, Thank you for this kind review. It is lovely to read about the experience you had when using Heatable, I'm happy you found everything so efficient and straight forward that you would recommend us to others. Best Wishes
5 Star Workmanship
Customer Service
Quality
Value
Replacement of obsolete combi-boiler. I discovered 'Heatable' as a 'WHICH? Trusted Trader' and via recommendations on 'Trustpilot' and 'Money Supermarket'. I placed my order, received a simple questionnaire and supplied some photos of the existing set-up. Contact was made by the contractor (Justin) via text the day before the appointment to confirm start time and ensure the work area would be clear and ready to begin work. Justin arrived on time, worked cleanly and tidily, ensuring protection of floors and property, was polite, courteous, helpful and informative throughout. The pride in quality of workmanship was second to none. Upgrades to the existing system were advised for the benefit of the new boiler's performance and to futureproof the system, and were completed as part of the fixed price, which was already very competitive. (I purchased the 'Pro-Flush' option as part of the package due to the age of my existing system and to protect the new boiler, and would definitely recommend it to anyone with an ageing/older system.) The entire process was simple and stress free, great communication at all stages. If I had to sum up my experience of Heatable it would be to say they make "going the extra mile" normal again, and I'm more than happy to give them a five star rating.
Customer in Somerset Posted on 04/10/2024 , work completed 03/10/2024
The trader replied (on 07/06/2025)
Good Afternoon, Thank you for the wonderful review! This review is absolutely glowing and you have well and truly made our day! It is always a pleasure to help throughout the process. Not many people have replaced a boiler before so it can feel like a stressful experience. Our goal is to make everything as easy as possible and give you the support you need throughout. Best Wishes