Annual boiler service. Boiler installed by Heatable 1 year ago
Superb service and customer care. Great value for money. No hidden extras. Great finance arrangements offered. Would recommend the company to anyone.
Customer in Hampshire
Posted on 26/02/2025
, work completed 26/02/2025
Recommended
Boiler replacement
Our boiler decided enough was enough and being in the month of February it was urgent it was replaced. I found Heatable online, the website was informative and a call to the office enabled me to talk through my options and order a new boiler to be fitted 2 days later. Also, an offer of 4 years interest-free credit and a 12 year warranty on the new boiler were offered in the deal. The boiler was delivered early on fitting day and Iso the plumber was soon removing the old boiler and installing the new one. He was a joy to have in the house, thorough with his work and great to chat with. He made sure everything was in place and we were happy with the new system and how to set the heating modes. All around a great service and I would not hesitate to recommend Heatable for your new boiler replacement...
Customer in Greater London
Posted on 26/02/2025
, work completed 20/02/2025
Recommended
Excellent service and value
So glad we decided to use Heatable to replace our boiler. The online survey and ordering process was straightforward. The boiler and materials required were delivered on the morning of the installation. The engineer arrived the same morning and carried out an assessment of the property. He advised that the boiler would not have been suitable for our home. He liaised with Heatable to rearrange the installation and adjust the order, etc. The whole process was efficient with excellent value for money. Would definitely recommend Heatable for outstanding service.
Customer in Nottinghamshire
Posted on 25/02/2025
, work completed 19/02/2025
Recommended
Excellent customer service from start to finish.
Contacted Heatable back in October to enquire about a Tesla Powerwall 3 battery. The renewables team were very knowledgeable and were able to answer all my questions. After placing my order they kept me informed of progress with the required G99 application and once it had been received they were able to schedule the installation in a reasonable timeframe. There was a hiccup on the week of the planned install with their sub-contractor letting us down with just 3 days notice, despite the job being planned several weeks in advance. Heatable were brilliant and managed to find a different installer who stepped in at short notice and did the work on the Saturday as originally planned. It took him longer than expected so he returned on Sunday to finish the job off. On the Sunday we noticed that the Gateway unit door was not sealing correctly and as it is located outside it needed sorting. The installer said he would contact Heatable the next day and sort out a replacement. He then called to say he would return the following weekend with a replacement. A few days later I noticed that the PW3 was not working as expected, so I contacted the installer. Even though the replacement Gateway door was delayed, he still came on the following Sunday and made some adjustments to the system to get it working correctly. He has promised to swap over the Gateway door as soon as it arrives. I would have no hesitation recommending Heatable to anyone looking at battery storage systems.
Customer in North Yorkshire
Posted on 23/02/2025
, work completed 23/02/2025
Recommended
Excellent service and price
Heatable were very helpful with answering all my pre-order questions and offering advice. Booked my boiler install Thursday dinner and the boiler was fitted the next day. The ordering process was straightforward with a very competitive price. Install occurred at the time stated and the engineer was efficient and finished in good time.
Customer in Nottinghamshire
Posted on 22/02/2025
, work completed 21/02/2025
Recommended
First Class Service and Communication
Great product, easy to use website, excellent engineers who were polite, professional and tidy. Website was clear and straightforward to use and the whole process from getting the quote to final installation couldn’t have been simpler. I really liked the videos explaining how the processes worked and above all the communication was first class, whether via email, phone or even web-chat (which is something I usually actively avoid using)!! Having looked at quite a few options both on-line and locally we were really impressed with the product and service here, so feel we have received excellent value for our money.
Customer in South Yorkshire
Posted on 21/02/2025
, work completed 18/02/2025
Recommended
First Class Service and Communication
Great product, easy to use website, excellent engineers who were polite, professional and tidy. Website was clear and straightforward to use and the whole process from getting the quote to final installation couldn’t have been simpler. I really liked the videos explaining how the processes worked and above all the communication was first class, whether via email, phone or even web-chat (which is something I usually actively avoid using)!! Having looked at quite a few options both on-line and locally we were really impressed with the product and service here, so feel we have received excellent value for our money.
Customer in South Yorkshire
Posted on 21/02/2025
, work completed 18/02/2025
Recommended
Great experience from start to finish.
Great experience from start to finish. Easy and clear ordering process. Loved the fact you select the installation date within the order process so no surprises further down the line. I had a few queries along the way but the online support from the team was fantastic. Installation was swift. They were clean and tidy and very happy with end result. Would strongly recommend.
Customer in Wiltshire
Posted on 20/02/2025
, work completed 20/02/2025
Recommended
Heatable: thoroughly recommended
From making an enquiry about purchasing a new combi boiler to fitting it really could not have been made easier. Rob my contact on the customer services line was excellent and ensured I had the right boiler for me. The fitter was most helpful in contacting me the day before the fitting to give a more precise time of arrival. On the day he did everything that was expected and delivered it in a professional/friendly manner. I would thoroughly recommend Heatable as a company that offers value for money, speedy service and is very professional in all areas that I have come into contact with.
Customer in Lancashire
Posted on 20/02/2025
, work completed 20/02/2025
Recommended
Easy, seamless and good value
Easy, seamless and good value Going through the quote online, choosing a suitable boiler (converting from regular to combi), and placing the order was a breeze. I was then asked to upload various photos of the house and the current system. The next day I had a call from Heatable as they had a couple of questions following my photos. I answered them and gave a couple of measurements and everything was set for the date I selected at the point of ordering. Our engineer, James, arrived when expected on the Wednesday. He was very polite and courteous throughout his time here. His attention to detail was excellent with all the pipes neat and tidy, and he moved the thermostat to a better location for our property. He even capped off our gas fireplace whilst he was here, what a gent! Thank you to everyone at Heatable for making the process so smooth and easy, and massive thanks to James for looking after us and turning our freezing cold house, into an incredibly warm home indeed!
Customer in Kent
Posted on 20/02/2025
, work completed 20/02/2025
Recommended
Excellent and hassle-free engagement from start to finish
The focus at Heatable is on the right equipment to suit your requirements. It is not a high pressure sales company. Instead, their consultative approach painlessly guides you to the best solution - in my case that was a solar and battery installation. From specifying the high tech components that form my installation, through to their friendly and competent installers, this was one painless, unhurried process that leaves me feeling that I have the best equipment on the market that has been installed perfectly. Top job. Based on my experience,I can highly recommend Heatable.
Customer in Hampshire
Posted on 18/02/2025
, work completed 12/02/2025
Recommended
New boiler fitted
Professional team had a few issues but not with the company something that came to light when fitting cannot thank the office team enough for sorting this all out and got my boiler fitted thanks to Scott Rob and Becky great team work
Customer in Greater Manchester
Posted on 17/02/2025
(Reviewer did not use service)
Recommended
Fantastic service and products
My friend recommended Heatable for a boiler replacement. From the beginning it was easy to arrange the booking and I picked a replacement boiler with a Hive thermostat. Engineer came on time and was friendly. He removed the old boiler, replaced it with a new boiler, installed and connected the Hive and showed me how to use it. I wouldn’t hesitate to recommend Heatable.
Customer in Greater Manchester
Posted on 15/02/2025
, work completed 11/02/2025
Recommended
Great service and instalment!
We recently had a new Bosche boiler fitted. Can’t fault the engineer he was very professional and done a great job. Boiler was very neatly fitted along with our hive hub thermostat. He cleaned up after himself and left the place as he found it. Now enjoying our new boiler with the rooms toasty warm and a reliable new boiler system.
Customer in North Ayrshire Council
Posted on 14/02/2025
, work completed 13/02/2025
Recommended
Easy online ordering system
Ordered a new gas boiler online which included a fixed price quote and picked a convenient date for the install. The gas engineer phoned the day before to confirm time he would arrive and was spot on. The install went to plan with Russell suggesting an improvement to the original install which means the waste water pipe is within the house and I will not have the issue of a freezing pipe outside and the heating not working. Russell was a pleasure to have in the house with the job completed by early afternoon. He explained the controls on the new boiler before leaving. Thank you Russell and Heatable. Great company which I would not hesitate to recommend.
Customer in Surrey
Posted on 14/02/2025
, work completed 13/02/2025
Recommended
Amazing service
Thank you guys for installing my new boiler! You are the best! Everything was sorted very quickly and without any hassle
Customer in West Yorkshire
Posted on 13/02/2025
, work completed 13/02/2025
Recommended
Excellent service
From the quote to the installation of my new boiler, I was kept informed all the way. Service was swift and the customer service team very helpful. The engineer arrived promptly at the arranged time. All work completed and left tidy, I was very impressed with Heatable.
Customer in Shropshire
Posted on 13/02/2025
, work completed 07/02/2025
Recommended
Outstanding service
Heatable were simply outstanding.. assisted our family to get a new boiler and some much needed heat… the engineers Lee & Dan were brilliant, a lovely installation (pipework that ran up through the airing cupboard was perfect) and all installed and running in one day which was very convenient for us… would highly recommend as we couldn’t be happier thanks to the Heatable team. Rob Richardson Southend on sea.
Customer in Southend-on-Sea
Posted on 12/02/2025
, work completed 12/02/2025
Recommended
I can’t believe how quick and simple this was.
Our boiler needed replacing it was old and would trip out twice a week. We’ve been meaning to get it replaced over the last few years but the thought of getting someone in to quote and then to do the install was very off-putting. One Friday we found heatable and within 5 minutes we had a quote which was the figure we was expecting. A few days later we had a very polite gentleman arrive to replace our boiler. When finished the engineer left the place clean and was an absolute pleasure to have in our house. I highly recommend this service if you’re looking to replace your boiler
Customer in West Sussex
Posted on 12/02/2025
, work completed 12/02/2025
Recommended
Old house, new boiler
The process was so simple. An online quote and just sending a few pics, and then on to the install date. It was always going to be a tricky install as it's an old house with weird plumbing, and we were nervous about not getting someone in to look around beforehand. We anticipated problems. However Dave was able to sort it all, and while it took a little longer than he thought (2 days instead of 1), he got it all done, and there were no extra costs from this. Everything working smoothly. Would highly recommend
Customer in Lincolnshire
Posted on 09/02/2025
, work completed 16/01/2025
Recommended
Great price and service
We would highly recommend Heatable. Found a which approved boiler at a very competitive price along with a free Hive. Turned up to install the day after we ordered. Very helpful engineer who advised us every step of the way, and left the house clean, and as he found it. Would highly recommend
Customer in Hampshire
Posted on 08/02/2025
, work completed 08/02/2025
Recommended
Great service
Great service, I got a next-day appointment, fast delivery and a great engineer very friendly and helpful
Customer in West Yorkshire
Posted on 07/02/2025
, work completed 07/02/2025
Recommended
Sensible and hassle free way to order and have a boiler installed
My boiler having died after 15 years there was no alternative but to invest in a new one. Heatable appeared during an online search and I found it very easy and straightforward to navigate the site. Good selection of boilers together with fixed prices and information stating what was included in the price. Different methods of payment was made clear. Having chosen my boiler a slot was arranged for 4 days later. On the day everything went according to plan and the engineer did a great job of installing and commissioning the boiler. Very happy with the team at Heatable and the whole procedure from start to finish.
Customer in Devon
Posted on 07/02/2025
, work completed 02/02/2025
Recommended
Great service
Fairly straightforward & easy process to get the installation booked, the engineer arrived on time on the day, and easy hassle free installation on the day. Very pleased with the service.
Customer in Greater Manchester
Posted on 07/02/2025
, work completed 06/02/2025
Recommended
Great work and install
The company, Heatable had the boiler delivered and you noticed all the way then the installers came and fit Very conscientious and detailed had to have other work done due to gas connection not being the correct size this was all covered and they did a fantastic job
Customer in West Northamptonshire
Posted on 06/02/2025
, work completed 06/02/2025
Recommended