Endorsed by Which?

HeatGlow Heating and Plumbing

5.0

34 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

HeatGlow is an independently run, gas safe registered company based in Cardiff.
Gareth Jones established HeatGlow in 2014 after 10 years’ experience working in the heating and plumbing trade.
HeatGlow offers a range of services which are completed with quality and skilled workmanship and covered by a comprehensive guarantee.
HeatGlow prides itself on providing customers with a reliable, friendly and professional service.

Why Choose HeatGlow

Professional and outstanding service
Highly experienced gas engineers with over 25 years’ combined experience
All aspects of heating, gas and plumbing covered
All work is fully guaranteed
Quality after care service
​​
Please contact us using the form on the Contact Us page with any inquiry or query that you may have and we’ll get in touch as soon as possible.

What we do

  • Heating contractors

    • Immersion Heaters
    • Central heating systems (installation and servicing)
  • Plumbers

    • Unvented cylinder installation and maintenance
  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas cooker installation
    • Gas cooker repair
    • Gas emergencies
    • Gas fire repair and servicing
    • Gas safety testing and inspection
    • Immersion Heaters
    • Power flushing
    • Radiators and central heating
    • Underfloor heating
  • Gas installers

  • Renewable energy

  • Bathroom fitters

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
34 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Follow up service
Customer Service
Quality
Value
We have used HeatGlow for several years. Initially they provided an excellent repair service for our existing boiler, and have since recommended and installed a new one for which they provide an annual service. A very reliable company who respond promptly to calls, and are prepared to work on the weekend.
Customer in Cardiff Posted on 22/04/2020 , work completed 13/11/2019
Excellent, quick service.
Customer Service
Quality
Value
Tom from Heatglow carries out an annual boiler service and checks out any other issues I have in my home. Always a quick response when booking the service and the work carried out when promised in a friendly manner. Strongly recommend.
Customer in Cardiff Posted on 22/04/2020 , work completed 01/11/2019
New System Boiler with Unvented Cylinder moved from Upstairs into garage
Customer Service
Quality
Value
Fantastic service from these guys. Quote was accurate and competitive and actually listened to what we wanted. Job was completed to a fantastic standard with no fuss or mess. We were only without heating for about 3 hours during the entire install! Would highly recommend HeatGlow and will certainly be using them myself again in the future!
Customer in Cardiff Posted on 07/03/2020 , work completed 05/03/2020
Prompt, Professional and Efficient
Customer Service
Quality
Value
Gareth was able to call the next working day to look at our problematic heating which another company had left unresolved. He identified two faults which he explained in clear terms and quoted a reasonable price for fixing. He had both the required parts with him and did all the work within two hours. I shall be using HeatGlow without hesitation for any future heating and plumbing work.
Customer in Caerdydd Posted on 03/03/2020 , work completed 25/02/2020
Ardderchog/Excellent
Customer Service
Quality
Value
Hapus iawn gyda gwaith y cwmni yma. Responed quickly to a call about a leaking rad. Fitted new rads throughout (in one day!), they noticed that I had a leaking tank and fitted a new one within two days. Polite, helpful, reliable and efficient. No fuss, no mess! Highly recommended. Di ffwdan iawn, ac yn cynnig gwasanaeth Cymraeg! Byddaf yn eich argymell i ffrindiau. Diolch yn fawr iawn.
Customer in Rhondda Cynon Taff Posted on 05/02/2020 , work completed 05/02/2020
Reliable, efficient, helpful.
Customer Service
Quality
Value
I have been using Heatglow for routine maintenance the central heating boiler for the past 4 years and recently for repair work. Gareth and his colleague are very pleasant and easy to deal with and the service they provide is faultless.
Customer in Cardiff Posted on 27/01/2020 , work completed 27/01/2020
Excellent service
Customer Service
Quality
Value
Very impressed with Gareth from HeatGlow. Punctual, polite, extremely knowledgeable and very helpful explanations and advice provided. All round excellent service. Would highly recommend.
Customer in Cardiff Posted on 10/12/2019 , work completed 09/12/2019
Exceeding all expectations. Excellent customer service and workmanship
Customer Service
Quality
Value
From 30+ year old Baxi Bermuda boiler - to Worcester Bosch combi. All work completed within 2 days. All obsolete equipment removed. Clean, tidy and polite. Hoovered and left house as they found it. Excellent!
Customer in Cardiff Posted on 31/10/2019 , work completed 30/10/2019
Always on time. Extremely reliable.
Customer Service
Quality
Value
Can be relied on to turn up on time. Extremely happy with all work carried out by this company. Both physical application and admin are professionally and efficiently carried out. Cleaning up is second nature to them. Have no hesitation whatsoever in recommending them.
Tina Posted on 14/10/2019 , work completed 14/10/2019
Excellent work! Highly recommend.
Customer Service
Quality
Value
I had asked for a new radiator to be fitted, it involved moving it to a different wall too. The team were so efficient and were able to complete the work with next to no mess at all! The finish was amazing!
JamesADP Posted on 27/07/2019 , work completed 27/07/2019