Installation of a sliding patio door: very prompt, friendly and efficient service
Heath windows & Doors was suggested as a suitable company to undertake the fairly urgent replacement of a large old “tilt and turn” unit which had suddenly ceased to close properly. A view of the excellent and informative website, which enabled me to get a very good idea of the final cost, inspired me to visit the showroom, where I was shown around by a very friendly and open Max - there was no attempt at a “hard sell”, merely the provision of relevant and useful information. The impression was of a “family” firm which was eager to come and do a good and thorough job, even though my requirement must have been very modest compared with the large window-replacement jobs which they were no doubt used to doing. Although a lead time of about ten weeks was quoted, I asked for my installation to be completed before the cold weather set in, as my old patio door no longer closed properly: they said that they would do their best to fit me in between larger jobs - and, sure enough, I was surprised to receive a very prompt offer of a free “slot” for installation, long before I expected! The installation teams did a first-class job, staying at the end to do a thorough cleaning of the area surrounding the new door. Everyone was friendly and helpful, and wasted no time in getting down to work. Excellent service throughout: I can thoroughly recommend them and will definitely call on them again when my windows need replacing.