Our hot water stopped working just before Christmas. Jim came out at short notice to fix it and did a thorough job, saving us from cold showers during the festive season! He was really friendly and professional and explained things really clearly to us. Whilst working on the boiler at one stage the water seemed to be heating again but not for reasons that made sense(!) Jim was determined to understand what was happening so that we weren't left with a boiler that might suddenly stop without notice.

Great tidy work on boiler. Service and finding a pressure problem. Very thoroughly done. Very trustworthy. Didn't give up until fault was sorted. Will definitely be using again. Thanks .

Jim impressed us when we needed a radiator replaced and he installed it in the same week. When we needed a boiler replaced we were happy to call on him again. The condensing combi boiler required the removal of hot and cold tanks and changes to the gas supply. All this was done in a professional manner. We also had new radiators installed and they look good!

My water heater was tripping the circuit braker every time it was turned on it has happened before and usually means the element has gone I contacted Jim at heating and domestic services on Friday to arrange a day for him to look at the tank he said he was busy the following week but could spare a couple of hours tomorrow to try and get it done for us. As I was out all day my wife stayed in to wait for jim he turned up on time changed the element but turned out the emersion heater was shot it ended up being an all day job and several trips for parts to solve the problem. Not only did Jim stay and finish the job he did the job to the original quote when he had an opportunity to charge a lot more especially as my wife was on her own and was desperate to get the hot water back on. I couldn't recommend Jim highly enough.

Jim gave our boiler an overdue service, and not only replaced the fan efficiently but took the time to answer all my questions about how the boiler and water heater works. My first impression was exactly right: Jim was courteous, efficient, meticulous and knowledgeable. He kept costs down where he could, and clearly wanted to make sure that he got everything working just right. He was easy to reach, and I’ll certainly work with him again. Recommended.

The thought of trying to find reliable tradesmen fills me with dread but Jim came as promised on three occasions & did a good job. Recommended!

Huge thank you to Jim, who replaced our expansion vessel this week. After several other plumbers seemed like they did not want any work, Jim went above and beyond to diagnose and fix the issue in a very prompt fashion. At least we now have a reliable plumber for all our properties. Thank you once again A Hall

Jim came to service our fire and the boiler at my housebound father-in-law's, all on the same day. He arrived dead on time and worked right through. He is meticulous and pays attention to detail which is just what I want from a gas appliance service. He also took time to explain what he was doing and what need to be adjusted or repaired. I would recommend him to anyone needing a boiler and gas fire service.

Having moved to a new house recently I needed to have a new gas hob installed. Jim arranged to call within a couple of days. He came as agreed and, despite some problems due to the way the old hob had been installed, he did an excellent job and then proceeded to thoroughly test and check my entire gas supply. As well as having a job well done I also have the peace of mind of knowing that all my gas pipework has been tested OK too. Recommend without reservation.