Heating and Domestic Services

Whilst previous boiler services from other companies seemed to 'have done the job', it became apparent over time that a yearly service could vary from 40 minutes to just 15 minutes - ringing an alarm for me. Time to find someone new. What a revelation: this engineer was highly techically knowledgeable (evidencing parts of the boiler that had not been properly serviced or checked by showing us the components and the subsequent wear, damage or consequence of a lack of attention) and who systematically checked & worked through each part of our boiler. Also, in 12 years, only 1 other engineer had checked & bled the radiators. Jim was here for a few hours - explaining what he was doing, what he had found and corrected. Much wear was caused by poor or inadequate servicing. So it seems boiler engineers are like delivery couriers now - racing to fit in as many "services" as possible and not doing a thorough job. This company is 'old school' - proper, caring, courteous, competent, quality-driven. He didnt charge for all the extra time spent sorting out our boiler. Incredible service all round. I highly recommend - the difference in 'quality' was a revelation and so we will not be returning to the other company. This one is a keeper. Treasure such a rarity; they dont come along often.

I found Jim via Which Traders a few years back and he has done a couple of repair / maintenance jobs for my elderly father. When his boiler needed replacing, I had no hesitation in asking Jim to fit a replacement. Jim gave a detailed quote and completed the work as planned and did a couple of extra jobs. The work was completed to a high standard, including boxing it all of the pipework. Jim is an excellent tradesman and an all round good bloke, who clearly values his customers and takes great pride in his work. I would recommend Jim to anyone and indeed have done.

I'm very happy to recommend Jim. My long-standing heating engineer recently retired and Jim agreed to do an annual service on my gas boiler and to inspect two radiator joints that had wept at some time in the last year or so, leaving some green residue on new copper pipes. Jim had all the latest equipment for servicing and testing the boiler and ensuring that it was safe and explained what he was doing as he went along. He cleaned up the two joints that had wept and checked the level of corrosion inhibitor in the system with a testing strip, which showed that it was relatively low. He returned a week later to recheck the two joints, took them apart and resealed and tightened them. He also topped up the level of inhibitor. I'm very happy with the professional and tidy service that Jim has provided and will be using his services again.

Would recommend Jim to anyone. He supplied a competitive quotation to supply and fit a boiler. He came on the day arranged fitted the boiler and has done an excellent job. Very professional explained everything very thoroughly in his work and cleaned up before he left. A credit to his trade.

Jim was very punctual and very thorough. Did a very good job and very friendly we have more jobs in the future and will certainly be calling Jim again top man. We would recommend him to anyone.

Jim was great, always picks up the phone and consistently arrives when he says he will. I’ve just Heating and domestic services multiple times now for everything from a leaking pipe to fitting a new cooker. Fully recommend.

My parents are both disabled, one severely and I needed to find a decent, reliable, honest and trustworthy plumber in the Great Barr area, for a leaking toilet, which turned out to be one of many jobs. After having a very bad experience with a rip-off merchant, I looked on Which Trusted Traders, read the reviews for Heating and Domestic Services and decided to give Jim a call. This was the best call I have ever made. Jim is a friendly, reliable, honest, trustworthy, methodical and very professional, plumber. He is also very reasonably priced and does not rip you off. He always cleans up after himself and is extremely mindful and careful of people's property and decoration. He is extremely knowledgeable and very thorough and will not give up until he finds the source of the problem, regardless of how long it takes. My parents, unfortunately, have also had the Boiler breakdown resulting in no hot water or heating and he came out as an emergency, in the winter and stayed until nearly midnight to repair and resolve the problem. They have also had radiators breakdown and leak due to them being 30 plus years old which caused damage to carpets and furniture. Each time Jim came out the same day just to isolate the radiators and stop the leak so there would be no further damage and then returned at a later date to fit new radiators. I am so happy I have found a reliable, honest and trustworthy plumber and would highly recommend him without hesitation.

Jim carried out more maintenance work for us this week. As always, he did a careful and thorough job, showing his usual concern to ensure that the issues were fully resolved. Jim communicated with us clearly beforehand, was as friendly and courteous as ever on the day, and asked for no more than a fair price for his work. It's reassuring to know that we have someone so reliable and trustworthy to call on whenever we might have plumbing or boiler issues in future. We've always found Jim highly professional and conscientious: he offers an outstanding service and we don't hesitate to recommend him to others.

I have known Jim for several years and he always does an exemplary job. He is one of a rare breed who will go out of his way for you. He is tidy (unlike some plumbers I have used in the past!), friendly, courteous and extremely conscientious. His work cannot be faulted and I would have no hesitation in recommending Jim to family and friends.

Hired to fit bathroom. He had no idea how to fit tray for shower. He left me with no bathing facilities for 3 weeks. And finally never returned leaving me now with no bathing facilities. He refused to refund money that I paid him. The shower tray has now got to replaced and refitted. Hopeless. He took a whole day to drill a hole in wall for waste continually complaining. Awful to have around.