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Heelas Heating & Renewables

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4.8

54 Reviews

Opening Hours
Today - 07:30–16:30
  • Monday 07:30–16:30
  • Tuesday 07:30–16:30
  • Wednesday 07:30–16:30
  • Thursday 07:30–16:30
  • Friday 07:30–16:30
  • Saturday - Closed
  • Sunday - Closed

About

Heelas Heating and Renewables is an Oxfordshire plumbing and heating company with environmental awareness and a commitment to providing consistent care to our customers, to our staff and to the environment.

We cover a wide range of areas throughout Oxfordshire, covering a 30 mile radius crossing into Berkshire, Buckinghamshire and Wiltshire. To name a few, here are some places we have carried out work in:

Abingdon, Didcot, Wallingford, Wantage, Newbury, Oxford, Bicester, Witney, Thame, Aylesbury, Chipping Norton, Faringdon, Watlington, Henley.

Heelas Heating and Renewables is a company which prides itself on expertise, awareness and commitment, with an exceptional regard for customer care and for the environment. These qualities are reflected in each of our highly qualified, highly skilled team members.

What we do

  • Plumbers

    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • Boiler, central heating and gas engineers

    • Boiler servicing
    • Boiler repair
    • Underfloor heating
    • Radiators and central heating
  • Bathroom fitters

    • Bathroom refurbishment
    • Accessible bathrooms and showers
  • Renewable energy

    • Air source heat pumps
    • Ground source heat pumps
    • Solar water heating

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
54 reviews
Customer Service
4.8
Quality
4.8
Value
4.7
Sort by
Great work, great team
Customer Service
Quality
Value
We were having problems with leaky whirlpool bath fittings, and a number of other minor plumbing woes. I tried a self fix and failed, and had problems with the stop cock (nightmare!). Dan came out promptly, fixed the immediate stuff, and assessed the other items. Then as a follow up his colleague Richard came, was already well briefed, and fixed the remainder, and serviced the boiler by request too. Great service, great communicators, highly recommend!
Jon in Oxfordshire Posted on 09/02/2021 , work completed 09/02/2021
Boiler Replacement
Customer Service
Quality
Value
Our 20+ year old boiler started to really play up in early Jan and despite a maintenance contract with British Gas they were unable to fix it or suggest next steps after a lengthy engineer visit so we contacted Heelas as well as other companies. Heelas were very prompt to respond, surveyed the problem boiler and pipework and made recommendations, and crucially were able to fit us in quickly. The engineers were excellent, clean, tidy, and professional, keeping us informed of what they were doing as well as discussing issues they encountered along the way. Work was completed ahead of schedule and we now have a fully functioning boiler and system for the first time in a long while. We will definitely call on their services for future plans and highly recommend them. Thoroughly professional organisation.
Customer in Oxfordshire Posted on 07/02/2021 , work completed 21/01/2021
Highly recommended
Customer Service
Quality
Value
We contracted Heelas after moving into our home with a very old heating system which was not performing well. We had already chosen to replace the full system rather than repair (the system was 26 years old and showed signs of neglect). From the initial contact right through to the job completion, we were very happy with Heelas. The workmen were always on time, very clean and kept us informed at every step of the job, including when there was an unexpected curveball with a shower. There was a slight issue with the quote, however, it was rectified prior to job start in a fair and equitable manner. All snags were corrected before the end of each day (albeit there were only 2 minor ones!), and we also had a telephone follow up from Dan Heelas himself to check on satisfaction. Heelas are not the cheapest out there, but we are happy that we did get value for money and the satisfaction of a job very well done!
Customer in Oxfordshire Posted on 25/01/2021 , work completed 08/01/2021
Underfloor heating service and fault diagnosis
Customer Service
Quality
Value
The underfloor heating needed servicing and the hot water circuit to towel radiators need more control. Dan identified the problematic issues quickly and suggested a suitable remedy. Richard attended the property to carry out the work. He was very thorough and efficient, and highly competent. All work was completed in a timely way and the team were very professional.
Customer in Oxfordshire Posted on 11/01/2021 , work completed 14/12/2020
Professional, expert, thorough job done on time to budget by helpful team
Customer Service
Quality
Value
We are delighted with the boiler replacement and installation of a new radiator that Heelas completed for us. They were very thorough in their initial visit to ensure they really understood everything that needed doing. They were not the cheapest quote, but we had complete confidence that there would be no nasty surprises. They spotted several compliance issues that other companies did not mention, made clear what was optional but advisable as improvements, and they also explained why some expensive procedures and products other companies had suggested were not necessary or even desirable. So we feel confident that the final price paid was probably as good or better than what we would have ended up paying for apparently cheaper companies. As our old boiler had completely failed, Heelas slotted the work in very quickly. The engineer on site was very professional, helpful, tidy and clean, and he took the time to explain how everything worked and make sure the system was running well and to our satisfaction before leaving. I would recommend Heelas without hesitation and will certainly go back to them for any further heating or plumbing work we need.
Customer in Oxfordshire Posted on 25/11/2020 , work completed 19/11/2020
Helpful, professional company
Customer Service
Quality
Value
Heelas Heating and Renewables is a company from whom I have had good service over the last few years. I have had a new boiler fitted (Worcester Bosch) which they service regularly, a water softener and most recently a Bosch air conditioning unit. This was completed before the last mini heatwave so I was able to benefit from a lovely cool room. I have always found the team helpful, courteous and respectful of my property. They respond promptly whenever I have any queries and would have no hesitation in recommending Heelas.
Customer in Oxfordshire Posted on 31/10/2020 , work completed 10/09/2020
Great job done on replacement boiler
Customer Service
Quality
Value
We had really good service from Heelas: thorough, considerate and efficient at all stages of the process, from quoting to completion, so I wouldn't hesitate to recommend them. We asked Heelas to supply and fit a Worcester Bosch combi boiler and new thermostat to replace our current elderly boiler. The quote was very thorough and set out a couple of different options and explained additional costs that might be incurred as the job progressed, so there would be no nasty shocks later (in the end, all went very smoothly and the worst case scenario didn't happen.) The work was done really efficiently and neatly, on budget and in the agreed time - it took around a day and a half and we were consulted about it as it went along (eg to check we were happy with the precise placement of the boiler in the space.) They went the extra mile to make good and tidy up - for example, it was necessary to replace some bricks where the old flue had been, and they managed to source bricks of the right colour and check we were happy with them. Everybody we had contact with at Heelas was pleasant, professional, punctual, helpful and considerate. I felt we were in very safe and expert hands, and I doubt you could find a better service.
Customer in Oxfordshire Posted on 14/10/2020 , work completed 22/09/2020
Brilliant pipework - a work of art
Customer Service
Quality
Value
The whole process was painless. Prompt communications, reliable service, competitive price, brilliant craftsmanship and clean fast work. Minor problem is the thermostat is not accurate.
Customer in Oxfordshire Posted on 07/10/2020 , work completed 21/02/2020
New boiler fitted June 2020
Customer Service
Quality
Value
Heelas fitted our new boiler in June this year, this was postponed from April due to Covid. We are very happy with the boiler and the installation was carried out efficiently and neatly. We have used Heelas over the years for various heating issues, including underfloor heating, their team are always punctual, polite and respectful of your home. I have no hesitation in recommending them.
Customer in Oxfordshire Posted on 07/10/2020 , work completed 11/02/2020
Excellent service
Customer Service
Quality
Value
We chose Heelas for a boiler replacement as they are local to us. The quote was competitive. The engineer (Richard) arrived on time and was very respectful of our newly refurbished wooden floors and laid covers for protection. Richard was keen to involve me at each stage and sought assurances for placing the boiler and new piping. A problem was found with the old expansion tank and a new one was sourced at additional cost. The electric for the old boiler was incompatible with the new boiler and Heelas arranged for an electrician to come that day to remedy the problem, also at additional cost. No issue with these additional requirements as this was explained in the quote. The work completed was to a very high standard and we are very pleased with the new boiler and would recommend Heelas based on our experience. The room was left clean and tidy. The following day Dan Heelas visited to inspect the work and to ensure we’re happy with everything. Our bill followed the next day with the additional work properly itemised.
Customer in Oxfordshire Posted on 29/09/2020 , work completed 25/09/2020