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Endorsed by Which? Trusted Traders

Heelas Heating & Renewables

Profile thumb dscf9747
4.8

60 Reviews

Opening Hours
Today -
  • Monday 07:30–16:30
  • Tuesday 07:30–16:30
  • Wednesday 07:30–16:30
  • Thursday 07:30–16:30
  • Friday 07:30–16:30
  • Saturday - Closed
  • Sunday - Closed

About

Heelas Heating and Renewables is an Oxfordshire plumbing and heating company with environmental awareness and a commitment to providing consistent care to our customers, to our staff and to the environment.

We cover a wide range of areas throughout Oxfordshire, covering a 30 mile radius crossing into Berkshire, Buckinghamshire and Wiltshire. To name a few, here are some places we have carried out work in:

Abingdon, Didcot, Wallingford, Wantage, Newbury, Oxford, Bicester, Witney, Thame, Aylesbury, Chipping Norton, Faringdon, Watlington, Henley.

Heelas Heating and Renewables is a company which prides itself on expertise, awareness and commitment, with an exceptional regard for customer care and for the environment. These qualities are reflected in each of our highly qualified, highly skilled team members.

What we do

  • Plumbers

    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • Boiler, central heating and gas engineers

    • Boiler servicing
    • Boiler repair
    • Underfloor heating
    • Radiators and central heating
  • Bathroom fitters

    • Bathroom refurbishment
    • Accessible bathrooms and showers
  • Renewable energy

    • Air source heat pumps
    • Ground source heat pumps
    • Solar water heating
  • Air conditioning contractors

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.8
60 reviews
Customer Service
4.8
Quality
4.8
Value
4.7
Sort by
Always there with support
Customer Service
Quality
Value
Heelas installed our boiler 9 yrs ago. Since that time we have had the best of service support from them. It may not always need a call-out. Sometimes a text or call will fix the issue, but Dan and his team have proved exceptionally helpful with even the most trivial or critical of issues. We tried moving to the manufacturer of our boiler for service but came straight back to Heelas within a few months because they have been reliable and professional at every turn. The alternative was not by any means. If you want a local professional who will take care of things for you and not let you down ….this is the company to go for.
Customer in Oxfordshire Posted on 27/09/2021 , work completed 27/09/2021
Replacement boiler
Customer Service
Quality
Value
We chose this company because of the reviews here and recommendations by neighbours. We were very impressed by the professionalism of the initial assessment and also by the team that did the work. Everything was done on time and the team were careful, friendly and helped sort slight unexpected problems with no fuss. We would highly recommend them especially if you live locally.
Halcyon in Oxfordshire Posted on 31/07/2021 , work completed 29/07/2021
Replacement boiler
Customer Service
Quality
Value
Dan Heelas was very helpful during the initial inquiry and provided a very comprehensive breakdown of the work to be done and the work program. Arrangements for the work were agreed at a mutually convenient time and we were happy with the time scal. Richard, the engineer did an excellent job despite some very difficult requirements. The existing system included a tank which we wanted to retain and this required sections of the existing pipework to be changed to allow a fully pumped system to be installed. We also wanted as much of the control gear installed in a cupboard as possible and this he was able to achieve. Richard was always careful to ensure as little disruption as possible and cleaned up each evening. We have been very pleased with the resulting installation and it seems to work as well as promised. Communication with the company has been excellent throughout and we would certainly recommend them.
Customer in Oxfordshire Posted on 16/06/2021 , work completed 11/05/2021
Bosch heating and cooling unit
Customer Service
Quality
Value
Dan fitted a heating and cooling unit in a home office for us and we are really pleased with it. Works a treat and the whole process went smoothly, nothing was too much trouble and Dan was friendly, trustworthy and seemed very knowledgeable. Feel very reassured that if there are any issues them we can go back any time and get them sorted without issues - invaluable peace of mind, especially for heating! Thanks Dan and team.
Sophie in Oxfordshire Posted on 27/04/2021 , work completed 30/12/2020
Speedy and super helpful
Customer Service
Quality
Value
I contacted Heelas in mid-January, having previously used them for our annual boiler service. As always they were prompt in getting back to me and arranging a time to look at our faulty boiler. When it transpired we needed to have a new boiler installed, they were great in getting this arranged for us as soon as possible. We literally had the boiler installed the next day. They came in early in the morning, were very respectful of our social distancing wishes, worked tirelessly and had our boiler installed the same day. To be honest I can't fault them and would thoroughly recommend them to anyone who would like to hire a reliable and competent company. Their admin team is lovely too and always super helpful. I wouldn't go anywhere else for our boiler or any other problems. Thank you so much, Dan and the team!
Customer in Oxfordshire Posted on 20/03/2021 , work completed 16/01/2021
New gas boiler, hot water tank and fittings
Customer Service
Quality
Value
Heelas Renewables did an excellent job for us. Dan Heelas visited us to carry out a survey of our heating and offered solutions. Communication throughout was excellent and a quote with suggested extras followed very soon. They carried out the work a short while later. The engineer, Richard, who completed the job was fantastic. He was very friendly, cooperative and thoughtful and spent a lot of time explaining what he was doing and making sure we were happy with everything. He was very well organised and tidy. The electricians who attended to complete that side of the job were great too. Altogether a thoroughly satisfactory experience and we are delighted with the outcome.
Customer in Oxfordshire Posted on 11/03/2021 , work completed 05/03/2021
Great work, great team
Customer Service
Quality
Value
We were having problems with leaky whirlpool bath fittings, and a number of other minor plumbing woes. I tried a self fix and failed, and had problems with the stop cock (nightmare!). Dan came out promptly, fixed the immediate stuff, and assessed the other items. Then as a follow up his colleague Richard came, was already well briefed, and fixed the remainder, and serviced the boiler by request too. Great service, great communicators, highly recommend!
Jon in Oxfordshire Posted on 09/02/2021 , work completed 09/02/2021
Boiler Replacement
Customer Service
Quality
Value
Our 20+ year old boiler started to really play up in early Jan and despite a maintenance contract with British Gas they were unable to fix it or suggest next steps after a lengthy engineer visit so we contacted Heelas as well as other companies. Heelas were very prompt to respond, surveyed the problem boiler and pipework and made recommendations, and crucially were able to fit us in quickly. The engineers were excellent, clean, tidy, and professional, keeping us informed of what they were doing as well as discussing issues they encountered along the way. Work was completed ahead of schedule and we now have a fully functioning boiler and system for the first time in a long while. We will definitely call on their services for future plans and highly recommend them. Thoroughly professional organisation.
Customer in Oxfordshire Posted on 07/02/2021 , work completed 21/01/2021
Highly recommended
Customer Service
Quality
Value
We contracted Heelas after moving into our home with a very old heating system which was not performing well. We had already chosen to replace the full system rather than repair (the system was 26 years old and showed signs of neglect). From the initial contact right through to the job completion, we were very happy with Heelas. The workmen were always on time, very clean and kept us informed at every step of the job, including when there was an unexpected curveball with a shower. There was a slight issue with the quote, however, it was rectified prior to job start in a fair and equitable manner. All snags were corrected before the end of each day (albeit there were only 2 minor ones!), and we also had a telephone follow up from Dan Heelas himself to check on satisfaction. Heelas are not the cheapest out there, but we are happy that we did get value for money and the satisfaction of a job very well done!
Customer in Oxfordshire Posted on 25/01/2021 , work completed 08/01/2021
Underfloor heating service and fault diagnosis
Customer Service
Quality
Value
The underfloor heating needed servicing and the hot water circuit to towel radiators need more control. Dan identified the problematic issues quickly and suggested a suitable remedy. Richard attended the property to carry out the work. He was very thorough and efficient, and highly competent. All work was completed in a timely way and the team were very professional.
Customer in Oxfordshire Posted on 11/01/2021 , work completed 14/12/2020