Endorsed by Which?

Hellings Brothers

4.9

157 Reviews

About

We are a a family firm of roofing specialists, established in 1961, now in its second generation with the third generation in training.
We are three brothers, Leigh Hellings, Glen Hellings and Sam Hellings.

We specialise in roofing repairs, everything from one tile up to new valleys and box gutters, new guttering etc.

What we do

  • Roofers

    • Emergency roofing service
    • Guttering, fascias and soffits
    • Lead work
    • Roof and skylights
    • Flat roofing

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
157 reviews
Customer Service
4.9
Quality
4.9
Value
4.7
Sort by
Replacement of tiles and repairs to chimney render
Customer Service
Quality
Value
I used Hellings for the first time this year. They dealt promptly with loose tiles above conservatory roof. Considerate to neighbours property where scaffold was errected. Also kindly cleared out gutters to both properties adjecent to scaffold. Very helpfully provided before, during and after photos of the work. Professional, polite and clean and tidy workmaship. Would not hesitite to recommend their services.
Which? Trusted Traders Consumer Posted on 06/10/2023 , work completed 26/09/2023
The trader replied (on 21/10/2023)
Thank you for your kind review. We are glad you are pleased with the level of service, care and attention we gave. We strive to give all our customers the best experience and workmanship. Please don’t hesitate to call if we can be of any further assistance.
Great Company and Workmanship
Customer Service
Quality
Value
I have used Hellings Brothers for some years. They are by far the best roofers I have ever come across. Always excellent quality work, great service, professional and good value for money. I would recommend Hellings Brothers. Don’t waste time looking elsewhere you won’t find better.
Customer in Greater London Posted on 17/09/2023 , work completed 13/09/2023
The trader replied (on 20/09/2023)
Thank you so much for the lovely review. We are delighted you are so pleased with our work. We always strive to give each customer our best work, feel free to call if we can be of any further assistance.
Always happy
Customer Service
Quality
Value
We have used Hellings Brothers for a few years. They have helped many times after bad building works. They have worked various parts of the roof. The work has always been to a high standard and sorted out the problem first time. They are very organised, on time, tidy and very efficient. The quotes have always been accurate. If they haven’t got time they will help out with a solution until they can return. Will very happily recommend them. I even got them on WhatsApp.
Customer in Greater London Posted on 10/09/2023 , work completed 05/09/2023
The trader replied (on 20/09/2023)
Thank you for the kind review. We are glad you are pleased and that our work has always been upto the standard you’d expect. It’s fair to say we can’t always sort out a problem first time, water can be a tricky thing but we are persistent and pride ourselves on persevering to always solve any leaks. Thank you again for your review. Much appreciated.
Replace flat roofs on back of house and brick shed with GRP roofs.
Customer Service
Quality
Value
The four man team was polite and informative, with clean and tidy work, and clearly experienced at roofing. We have used them before for work and would not hesitate to recommend them.
Roger in Surrey Posted on 18/07/2023 , work completed 18/07/2023
The trader replied (on 06/09/2023)
Thank you for your kind review. We are glad you are pleased with the work. Reviews are much appreciated.
Chimney repair
Customer Service
Quality
Value
We are very pleased with the work by Glen and Sam . They repointed our chimney, and chased in lead flashing. They also repointed the main ridge of the roof. The work was completed to a high standard, both men working on a very hot day. The price was as quoted. It was worth waiting six months from quote to completion as we are very satisfied. They are both pleasant and polite. Left the working area clean and tidy.
Customer in Greater London Posted on 26/06/2023 , work completed 15/06/2023
The trader replied (on 06/09/2023)
Thank you for the glowing review. We work year round but the hot days are often the hardest.
re-rendering chimey
Customer Service
Quality
Value
Excellent service .Very good communication throughout .Always arrived on time.Chimney needed rerendering as was leaking into bedroom when raining. very professional and easy to talk to .Will definately use again
Customer in Greater London Posted on 29/03/2023 , work completed 28/03/2023
The trader replied (on 06/09/2023)
Thank you for taking the time to do a review for us, especially such a lovely one. We aim to please.
Fixed the roof while the sun was shining
Customer Service
Quality
Value
The roof of my 1930s suburban semi was showing signs of wear and tear and I had discovered water stains on the purlins in the loft. I feared I might need a new roof or a substantial roof overhaul. I called in Hellings based on their reputation as a Which Trusted Trader and as a fairly local family firm. I'm so glad I did. They responded to my enquiry promptly, came and inspected the problem within the promised 10 days, and assured me the roof was basically in good condition with just a few tiles, hips and bonnets in need of replacement or repointing. I was concerned that they had a six month waiting list - a testament to their popularity and that the three Hellings Brothers undertake the work personally as a team. However, as mine was a small job, they were able to fit me in within a couple of weeks. The guys turned up on time, carried out the work as specified without fuss, answered my questions clearly and courteously and cleaned up impeccably afterwards. Their professionalism and friendliness was matched by the clarity of their paperwork - a transparent quotation, proper contract and detailed invoice. A less scrupulous firm might have taken me for thousands. In the event, my bill was in the high hundreds. I shall certainly ask Hellings Brothers to quote if I need roof repairs in the future.
Guy in Greater London Posted on 16/03/2023 , work completed 14/03/2023
The trader replied (on 06/09/2023)
Thank you for the review Guy. We appreciate all the reviews, especially such a thorough one. We often find roofers would prefer to just say a new roof is needed as firms often have large work forces they need to keep busy. We’d rather maintain a roof as it’s usually more cost effective for our customers. We are always here if you need us.
Exemplary roofers
Customer Service
Quality
Value
The 6 month wait to have Hellings Brothers carry out various roof repairs on our 90-year old roof was more than worth it. They did an excellent job. Work included repointing hips and ridges, replacing broken tiles and adjusting others, repointing and reflaunching a chimney, lowering the height of another chimney and leading over, fitting a section of gutter as well as general gutter clearing and flushing of downpipes. The work was done quickly and relatively quietly with all rubble swiftly cleared and there was no disturbance/damage to the surrounding garden. Communication with Hellings Brothers was excellent from first contact and dealing with Sam, Leigh, Glen and Ben was an absolute pleasure. If we ever need any roof repairs again we won't even think of calling anyone else. Thank you for exceeding our expectations and for matching our request to repair our roof rather than replace. You truly do your profession proud.
Customer in Greater London Posted on 31/07/2022 , work completed 27/07/2022
The trader replied (on 06/09/2023)
Bless you for your kind words, much appreciated. We have high standards as we know our customers expect, and that’s what we’d want from people working on our homes.
Excellent work and service
Customer Service
Quality
Value
Ours was a small job but a very necessary one. Despite their busy schedule Sam managed to fit us in! He came on time, was so pleasant and polite and more to the point has done an excellent job. Site was left tidy and clean before he left.
Customer in Surrey Posted on 03/07/2022 , work completed 01/07/2022
The trader replied (on 06/09/2023)
Thank you for the review, and we are glad we have been able to help.
Ten out of ten
Customer Service
Quality
Value
Arrived on time, did job same as quoted didn't add any extra work on. Extremely thoughtful and pleasent. Cleaned up after themsevles. Would recommend them to anyone.
Which? Trusted Traders Consumer Posted on 23/06/2022 , work completed 21/06/2022
Tiles Replaced
Customer Service
Quality
Value
Excellent service came out no fuss and replaced broken tiles on roof Very reasonable would use again
Customer in Greater London Posted on 05/05/2022 , work completed 04/05/2022
The trader replied (on 06/09/2023)
Thanks for taking the time to leave a review. No job is too small.
Excellent
Customer Service
Quality
Value
Sam and the team were fantastic. Really quick to respond to our original enquiry and quote and super-helpful. The work was arranged quickly and carried out to a very high standard. We can’t recommend highly enough.
Andrew in Surrey Posted on 11/03/2022 , work completed 11/03/2022
Fabulous work as always
Customer Service
Quality
Value
Had to have the guttering and facia replaced on the garage. The boys turned up on time, smartly dressed and polite. Work completed without fuss and in a highly professional manner. Invoice as per quote given in January. Cleared away all mess (even cleared the old leaves) Were happy to check a possible problem with a house roof tile while here. Have used Hellings over the years to replace all the house facia and guttering. Highly recommended
Customer in Greater London Posted on 29/03/2021 , work completed 29/03/2021
Efficient chimney repair
Customer Service
Quality
Value
Always confident in this team as to their assessment, reliability and quality of their work. Very polite and tidy.
Richard in Surrey Posted on 26/03/2021 , work completed 26/03/2021
Excellent family roofing firm
Customer Service
Quality
Value
We had our roof cleaned of moss and checked for damage. Five tiles were found to be damaged and replaced. As well all our drain pipes, soffits and cladding were cleaned, as was our conservatory roof. The standard of work was excellent. The roofers were punctual, polite and friendly and cleaned up well after themselves. We would highly recommend Hellings Brothers.
Nicole in Greater London Posted on 24/03/2021 , work completed 24/03/2021
Replacement fascias, soffits and guttering
Customer Service
Quality
Value
Excellent workmanship carried out as quoted and to the specified timetable, with a great deal of consideration shown for neighbouring properties. During the works, the team were friendly and kept me informed throughout. At the quotation stage, all options were discussed and clearly explained.
Customer in Greater London Posted on 18/03/2021 , work completed 03/03/2021
Excellent company. High recommend
Customer Service
Quality
Value
We have been using Hellings Brothers for many years for our roofing issues. This time we had a bad leak. They came and quoted and we received it that day. They were unable to do the job straight away but ordered in the window ready. They are very efficient, arrived on time and finished the job on time and left everything clean and tidy. They have done an excellent job as usual. We wouldn’t use anyone else to do our roofing work and would highly recommend them. They observed all the secure COVID19 protocols
Customer in Surrey Posted on 04/02/2021 , work completed 04/02/2021
Really good company, I recommend them.
Customer Service
Quality
Value
Hellings Brothers replaced my guttering, lined the soffits with a PVC type white liner which looks great, no more painting. The guttering and down pipes are much better than we had before and are well secured with neat brackets. They also identified additional areas of concern that they fixed within the price quoted. They arrived on the day and time given, were polite and efficient, cleaned up behind them and explained everything. I would highly recommend them.
Customer in Surrey Posted on 17/12/2020 , work completed 17/12/2020
Great job done
Customer Service
Quality
Value
I first used Hellings Brothers in 2011 to fit a chimney cap. I was so impressed with them, I kept their details all this time. I have now used them twice this year for different jobs. Today they repaired a section of roof where the batons had rotted and also filled gaps in the eaves. Once again, they did a brilliant job. They are polite, clean/tidy workers. They stuck to the estimated cost, despite doing a few little extras. I wouldn't use anyone else for my roofing needs and would recommend them to anyone without hesitation.
Customer in Surrey Posted on 27/11/2020 , work completed 27/11/2020
Highly recommended
Customer Service
Quality
Value
When I first asked for an estimate for work on my roof I received it immediately following their visit. I was very pleased when the work was done. The men were very polite and efficient and there was no disruption to my day.
Customer in Surrey Posted on 18/11/2020 , work completed 08/07/2020
Excellent service!
Customer Service
Quality
Value
I have known of this company since 1970 something and always call on them for any roofing issues. They are efficient and trustworthy and always do a good job.
Customer in Surrey Posted on 31/05/2019 , work completed 30/05/2019
check roof ridge tiles, rebed and repoint as necessary
Customer Service
Quality
Value
The firm was recommended by a neighbour. Gave a reasonable quote for the work and were pleasant and helpful. Work was carried out to the agreed schedule and for the quote given. Turned up on time and carried out the work efficiently with no mess. Explained what had been done when finished.
Customer in Worcester Park Posted on 30/05/2019 , work completed 30/05/2019
Prompt and professional
Customer Service
Quality
Value
Even leading up to the work being done they have always been pleasant and helpful. A temporary repair as an emergency was done, fitting in with their business and even came back after heavy winds had caused a problem. The date I have given is the date when they did the permanent work.
Peter W, Surrey Posted on 16/04/2019 , work completed 16/04/2019
Very professional and helpful
Customer Service
Quality
Value
Stuck to agreed time - kept me informed - very polite and efficient.
Lorraine, Surrey Posted on 15/04/2019 , work completed 15/04/2019
Cut the rear RH valley on existing dormer extension, replace with 2-layers of felt and top layer of lead
Customer Service
Quality
Value
They arrived on time, kept a clean working area and cleaned up at the end. The guys were extremely neat and tidy, and explained the work as they went along, providing plenty of before, during and after photos. They were pleasant and courteous to deal with at all times. The work was as per the quote, and a 12-year guarantee included. We were very pleased with the experience and would not hesitate to use them again.
Customer in Surrey Posted on 01/04/2019 , work completed 01/04/2019