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Endorsed by Which?
Hertford Glass
What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?
Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check
About
Hertford Glass was founded in 1971, to offer a glazing service for the local area. The original founders cut precision glass for installation into single glazed windows, and this art is still practiced by our skilled craftsmen today.
Today, we are an established installer of double glazing products and we now boast a full range of products in order to satisfy all your glazing and security needs. All our products are to British Kite Mark Standard, and we are proud members of the Glass and Glazing Federation. We are a member of FENSA, who regulate the glazing industry, this ensures that all our installations comply with Government Regulations applicable to the building industry.
We are always striving to be the best double-glazing installers you could choose, at a very competitive price, and we hope you would see fit to choose us.
You really won’t find anyone better for double glazing, windows and doors in Hertfordshire.
Full business name: Home Glazing Improvements Ltd T/A Hertford Glass
What we do
Double glazing
- Double glazing installation
- Double glazing repairs
- Double glazing suppliers
Glassworkers
Roofers
- Cladding
- Conservatory roof conversions
- Flat roofing
- Guttering, fascias and soffits
- Lead work
- Roof and skylights
Glaziers
- Aluminium Windows
- Glass boarding up and replacement
- Replacement window services and repairs
- Sash windows
- Timber windows
- UPVC Windows
- Window consultants
Doors
- Bi-fold doors
- Composite doors
- Fire doors
- French doors
- Front door
- Patio doors
- Timber doors
- UPVC doors
- Orangeries
Conservatories
- Conservatory maintenance
- Conservatory repairs
More Services
- garage doors
- secondary glazing
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
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4.9
58 reviews
Recommended
Recommended
by 100% of customers
Sort by
Excellent service - extension build
Customer Service
Quality
Value
I highly recommend Hertford Glass. Our rear, single story extension has just been completed and the whole process from beginning to end has been faultless. From the first visit to scope out the project with Bryan to reaching the finished product under the guidance of Sean - it has been a positive experience. The budget agreed remained, with no escalating prices. We encountered a couple of small issues along the way but both were rectified by Hertford Glass. The build is of a very high standard and exceeded our expectations.
Customer in Hertfordshire
, work completed
Recommended
First class work
Customer Service
Quality
Value
We have used Hertford Glass many times now. The company is well run and all aspects of the service is first rate. I always know that HG will provide the very best products and service.
Customer in Hertfordshire
, work completed
Recommended
Great work and fast
Customer Service
Quality
Value
Both the Office staff Inc Sales and their Field staff are excellent, efficient, courteous and friendly. Field staff, very professional, leaving premise clean and tidy after work. Definitely recommend.
Customer in Hertfordshire
, work completed
Recommended
Composite front door
Customer Service
Quality
Value
Despite a long process obtaining permissions from Listed Buildings and Heritage Foundation, it was reassuring, in the long run, that Hertford Glass would only proceed with these in place. This indicated to me, the company's integrity. I am very pleased with the finished product and the whole customer service experience. The installation (by Reece) was efficient, clean and stress free. He was friendly , obliging and very kindly fitted a key-safe box for me as well! I would definitely use Hertford Glass again and would not feel the need to shop around first.
Customer in Hertfordshire
, work completed
Recommended
Wonderful service & highly recommended
Customer Service
Quality
Value
My new windows were fitted today and I am absolutely delighted. The fitters were polite and helpful and tidied up to the point where you couldn't tell they had even been at my home. Their finishing off was incredibly neat and tidy and no repainting needed around the windows. It really is wonderful to receive such exemplary service, thank you Hertford Glass.
Customer in Hertfordshire
, work completed
Recommended
Recommended Glazing Company
Customer Service
Quality
Value
This is the 3rd time we have used Hertford Glass and we would use them again. Very happy with the quality of their service.
Customer in Hertfordshire
, work completed
Recommended
Excellent service and quality products
Customer Service
Quality
Value
We used Hertford Glass to supply and install new windows to approximately 75% of our house, including a new front door unit with sidelights. From start to finish, the service has been excellent. They supported the design phase brilliantly, guiding us to the right selections and finishes based on the style of our home. There was a bit of a lag between ordering and installation, but this was expected due to known supply issues and our expectations were fully managed in this regard. The fitters were incredibly professional and polite. They were also tidy workers throughout the installation, ensuring to make good accordingly. Overall, we cannot fault the quality of the product that has been supplied to us and the service we have received. We would not hesitate to recommend them.
Customer in Hertfordshire
, work completed
Recommended
Good service, quality product and hassle free installation.
Customer Service
Quality
Value
I had my patio doors replaced by Hertford Glass and I am very happy with the service and results. It took a long time (over 4 months) between ordering and installation but I expected there would be a delay as everything seems to be slow at the moment. The product is high quality and the installation was excellent with everything finished really nicely. There was a slight problem as I ordered chrome handles but the doors were delivered with white. This was rectified swiftly via email with no hassles at all, and a service engineer came and swapped over for the chrome handles a couple of weeks later. In summary, I am very satisfied and will be ordering additional replacement windows from Hertford Glass. The only negative was the long lead time between order and installation.
Customer in Hertfordshire
, work completed
Recommended
Awful customer experience - Avoid
Hertford Glass took a deposit for a window in August 2021. Received one update call in November but nothing more. Sought an update in March only to told that due to various issues (communication breakdown between departments, IT problems, missing records), the order had not been processed until just recently, and that I would still be facing a two month wait for the window. I cancelled and have now received back my deposit.
Customer in Hertfordshire
(Reviewer did not use service)
Fantastic experience.
Customer Service
Quality
Value
Hertford Glass installed all new windows for us. Throughout the whole process they have been incredible, going over and above to give us the best customer service. From admin to assessment to installation, they have really made this such a positive experience. It was a pleasure to have the team in our house. Not only did they work incredibly hard in freezing weather, they made sure everything was clean and tidy at the end of each day. The windows look great, the price was excellent and we're delighted. Can't praise them highly enough.
Customer in Greater London
, work completed
Recommended