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Hestia North East Ltd

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5.0

25 Reviews

About

Hestia North East Ltd is a family run company which has been established for over 20 years. Specialising in Heating Systems for Domestic and Commercial Customers.

With high oil, gas and electricity prices looking like they’re here to stay, it’s more important than ever that we heat our homes in the most efficient way, Hestia are committed to providing you with the best solution for your particular needs.

We are based in the Derwentside area of Durham but work right across the North East of England. We are accredited Worcester Bosch Installers. Our customer base normally consists of families/individuals looking for a friendly, honest and reliable company to meet their central heating requirements. Almost 70% of our business comes from word of mouth/repeat business.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Radiators and central heating
  • Heating contractors

    • Central heating systems (installation and servicing)
  • Fireplace and stove installers

  • Upholstering

  • Renewable energy

  • More Services

    • flue systems
    • chimney lining
    • chimney works

Customer reviews

Reviews summary

5.0
25 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Full new heating system and fitted stove
Customer Service
Quality
Value
After spending months looking for a company to carry out and removal of a old fire and fita new boiler and system into my home and woodburning stove, I spoke with Trevor on a Saturday afternoon and he explained few options to me and kept everything very simple so i could understand the full system in question, When the work started Trevor and Ian was on site at the arranged time, there carried out the work over few days which was need to be done, also kept me updated on the work and if there was any problems, the full system was tested and I was showing how to use it, I found Trevor and Ian very polite and friendly people to chat with and I kept asking questions about different things to which there took time to explain fully. After the work was completed Trevor and Ian are on the end of the phone to give you really good support and help if needed, I would like to say I work with a lot of trades over the last 24 years and found them to be in the top 2 of all time for everything you could wish for.........
Jaffas80 05/07/2018
First Class Service
Customer Service
Quality
Value
I have used Hestia North East for over 15 years when they installed & serviced my previous back boiler & Fire This month I have had a new Combi boiler, radiators & a log style gas fire fitted. The work was completed without any hassle & disruption was kept to a minimum within the timescale quoted. They turn up on time, are very tidy workers & the father & son are polite & respectful of your property If you want an excellent job done I would highly recommend this family business N Stabler Tyne & Wear (May 2018)
N. Stabler29/05/2018
Removal and Installation of New Boiler
Customer Service
Quality
Value
They arrived on Monday morning 30/04/2018 and removed the old boiler and associated pipework in a clean and tide manner. They then installed and tested the new boiler with minimal disruption within the same day. I found them to be an extremely professional and efficient team.
Alan C12/05/2018
Excellent work
Customer Service
Quality
Value
The job was carried out in a prompt manner by two excellent workman, who were cheerful and hard-working. Their 'after-sales' services was wonderful and nothing was too much trouble for them in explaining several times to us oldies just how the controls worked! Could not recommend them enough.
Malcolm, County Durham03/05/2018
Excellent Job
Customer Service
Quality
Value
Gave excellent price for fitting of a combi boiler - arrange date for work. Work carried out was very professional. Father and son very cheerful. Good time keeping, excellent workmanship, courteous, respectful and very tidy. would recommend to anyone who wants an excellent job carried out. Karen, County Durham
Karen#30/04/2018
Fantastic job
Customer Service
Quality
Value
Fantastic job from beginning to end. Gave prompt quote - excellent price - arranged date for fitting new boiler. Work carried out professionally and cheerfully would definitely recommend to anyone who wants an excellent job carried out.
Pauline, Tyne and Wear09/03/2018
Excellent Service
Customer Service
Quality
Value
First introduced to the company 21 years ago when they fitted back boiler and fire which they have serviced each year and last year due to fitting a new kitchen we needed a new boiler and fire we had no hesitation in having them do the work. They are always on time (no matter the weather), courteous and respectful. We highly recommend "Hestia North East Ltd" to anyone who is looking for excellent service.
Bill Coates21/02/2018
Excellent service
Customer Service
Quality
Value
Arrived early, work finished in one day as promised and both Father and Son pleasant and helpful. New boiler and accessories working fine.
Brian L29/10/2017
First class service at reasonable price for major domestic central heating problem..
Customer Service
Quality
Value
Trevor and Ian, father & son, provided us with a first class service for a job which they did in a third of the time other companies had quoted and at a much more acceptable cost. We can't thank them enough. Workmanship, excellent. Time keeping excellent. Tidiness excellent. Consumption of chocolate digestive biscuits , enormous! Barry & Ann Greener
Greener02/10/2017
Very Pleased
Customer Service
Quality
Value
A very good professional job. Done in good time and good value for money.
Robin, Northumberland31/07/2017