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Endorsed by Which?
Hestia North East Ltd
Opening Hours
Today - 09:00–15:00
- Monday 09:00–15:00
- Tuesday 09:00–15:00
- Wednesday 09:00–15:00
- Thursday 09:00–15:00
- Friday 09:00–15:00
- Saturday - Closed
- Sunday - Closed
Why you can trust this trader
After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.
About
Hestia North East Ltd is a family run company which has been established for over 20 years. Specialising in Heating Systems for Domestic and Commercial Customers.
With high oil, gas and electricity prices looking like they’re here to stay, it’s more important than ever that we heat our homes in the most efficient way, Hestia are committed to providing you with the best solution for your particular needs.
We are based in the Derwentside area of Durham but work right across the North East of England. We are accredited Worcester Bosch Installers. Our customer base normally consists of families/individuals looking for a friendly, honest and reliable company to meet their central heating requirements. Almost 70% of our business comes from word of mouth/repeat business.
What we do
Boiler, central heating and gas engineers
- Boiler installation
- Boiler repair
- Boiler servicing
- Radiators and central heating
Heating contractors
- Central heating systems (installation and servicing)
Fireplace and stove installers
Renewable energy
More Services
- flue systems
- chimney lining
- chimney works
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
5.0
55 reviews
Recommended
Recommended
by 100% of customers
Sort by
Very impressed, highly recommeded
Customer Service
Quality
Value
I am so appreciative of the whole Hestia team's efforts to accommodate me by rearranging their workload, enabling my boiler to be replaced in a relatively short time frame. Trevor and Ian arrived promptly and replaced my old Baxi combi boiler with a new updated model without any fuss. The work was carried out professionally in just over half a day and everything was left clean and tidy. Both men were very polite, helpful and friendly, and Trevor clearly and patiently explained how to set up and use the boiler’s remote thermostat. Nothing was a trouble to them, and they assured me of their ongoing support as necessary. I have no hesitation in recommending them.
Customer in County Durham
, work completed
Recommended
Thank you
Customer Service
Quality
Value
In giving me an estimate for replacing my old Baxi boiler with a new Worcester Bosch boiler, Ian visited the house to check out the job. I really like to meet the person who is going to do the job for me, whether they give me confidence in what they are going to do or not. They then fixed to come on Bank holiday Monday which I was so grateful for because my house was freezing. My confidence was not miss placed. Ian and his dad did an excellent job taking out the old boiler and fitting the new one in about 6 hrs. In explaining the new digital controls I was assured that I could ring them if I needed to! I was very happy with their work and would happily recommend them.
Customer in Northumberland
, work completed
Recommended
Highly recommended
Customer Service
Quality
Value
Trevor and Ian removed our old back boiler and fire. Fitted a new Worcester Compact Condensing boiler. Alsoa new stove fire and stone fire surround. Very pleased with work carried out by Hestia. We have used this company previously and they have always done a good job and nothing was too much trouble to them. They arrived on time and carried out the work as stated in the time and price quoted. They came across unforseen work which they overcame without extra cost. We would definitely use this company again and highly recommend them.
Customer in Northumberland
, work completed
Recommended
New boiler system
Customer Service
Quality
Value
The fab 2 replaced my Baxi back boiler which they fitted about 20 years ago, with a new Worcester Bosch , all done in a day and a bit. Managed to keep all my existing fittings in the cupboard where the boiler is sited, pipes are fitted invisibly, very fair prices even for servicing, can I give 10 stars ?
Customer in Tyne and Wear
, work completed
Recommended
Excellent all round
Customer Service
Quality
Value
I had a boiler which needed replacing in a hurry - Hestia removed an ancient Oil boiler and replaced it with a modern LPG Gas Combi boiler with internet-connected thermostat within a few days, at a price which was several hundred pounds cheaper than our competing quote. The guys were a delight to deal with, and also came back to resolve a (very) minor issue without further cost or complaint. Would recommend to others without hesitation.
Customer in County Durham
, work completed
Recommended
New gas central heating system
Customer Service
Quality
Value
Trevor and Ian came to install full gas central heating in my home. They took out the old central heating, electric storage heaters and installed brand new radiators and a new boiler. Still getting used to the new system but overall am absolutely thrilled with the result. When Ian came out to give me a quote and told me it would take 2 days I thought, I'm sure it will take longer, but it was all installed in 2 days! Trevor was brilliant and explained everything in a simple manner. Couldn't fault Hestia, will definitely get them out again, should I need too.
Customer in Tyne and Wear
, work completed
Recommended
Fast,efficient, accurate
Customer Service
Quality
Value
Required a boiler replacement. Quote was competitive and accurate, installation date very rapid and work carried out in exemplary fashion. Communications were excellent throughout. I shall most definitively do business with them in the future. Highly recommended
Customer in County Durham
, work completed
Recommended
Brilliant job.
Customer Service
Quality
Value
Would highly recommend, very impressed with the service we received.
Colin, County Durham
, work completed
Recommended
Professional service from quote to completion.
Customer Service
Quality
Value
Prompt and professional service from the quote to the finished job. Knologable and experienced trades people that answered all our questions, great budget and warrenty for our new Worcester Bosh combi boiler. Clean and tidy installation in just over half a day, would highly recommend, no fuss and straight forward, very pleased. Have asked them to undertake our annual service as they were better than the big national company we had used. Great job and great lads, thank you.
Customer in County Durham
, work completed
Recommended
New Boiler instalation
Customer Service
Quality
Value
New viessman boiler installed and abit of pipe work for central heating system needed replacing , plus thermostats added to rads..could not be happier, everything now working as it should. Ian came out and gave a very copetitive quote and a fitting time. Job done on time and to a very high standard( new it would be) as i have had a new gas fire & surround fitted in the past by these guys..would highly reccomend to anyone who wants a quality job done with no fuss , if i need anything done in the future i know who 1st to call.
Customer in County Durham
, work completed
Recommended