Endorsed by Which?

Hestia North East Ltd

5.0

44 Reviews

Opening Hours
Today - 09:00–15:00
  • Monday 09:00–15:00
  • Tuesday 09:00–15:00
  • Wednesday 09:00–15:00
  • Thursday 09:00–15:00
  • Friday 09:00–15:00
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Hestia North East Ltd is a family run company which has been established for over 20 years. Specialising in Heating Systems for Domestic and Commercial Customers.

With high oil, gas and electricity prices looking like they’re here to stay, it’s more important than ever that we heat our homes in the most efficient way, Hestia are committed to providing you with the best solution for your particular needs.

We are based in the Derwentside area of Durham but work right across the North East of England. We are accredited Worcester Bosch Installers. Our customer base normally consists of families/individuals looking for a friendly, honest and reliable company to meet their central heating requirements. Almost 70% of our business comes from word of mouth/repeat business.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Radiators and central heating
  • Heating contractors

    • Central heating systems (installation and servicing)
  • Fireplace and stove installers

  • Renewable energy

  • More Services

    • flue systems
    • chimney lining
    • chimney works

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
44 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Customer focused family firm
Customer Service
Quality
Value
Came highly recommended and exceeded expectations. Excellent workmanship and nothing was too much trouble. Lovely people, first class work, competitive price. Who could want more?
Paul, Tyne and Wear Posted on 23/03/2017 , work completed 23/03/2017
Very good workmanship
Customer Service
Quality
Value
Very good & professional. 2nd house we've had these people for yearly maintenance and other problems. Totally satisfied over several years.
Peter, County Durham Posted on 24/01/2017 , work completed 24/01/2017
Reliable and professional
Customer Service
Quality
Value
Installed a new stove for me. Very nice people, prompt, professional and did a great job. Very happy.
Susan, County Durham Posted on 23/01/2017 , work completed 23/01/2017
Boiler service
Customer Service
Quality
Value
Yearly boiler service carried out with the usual efficiency I have used this company for 5 years since they installed my boiler and would recommend them to anyone
Ronwill Posted on 07/11/2016 , work completed 07/11/2016
Fantastic friendly service
Customer Service
Quality
Value
I have just had a Worcester Bosch boiler, new radiators and gas fire installed by this company. They installed my previous system 20 years ago and have given me tremendous service all those years. I didn't bother getting another estimate as I had total confidence. Any mess is kept to a minimum and they are always there to answer any queries I may have. It has always been a pleasure dealing with this company
SueM44 Posted on 02/11/2016 , work completed 02/11/2016
Excellent installation
Customer Service
Quality
Value
Had a Worcester Bosch boiler installed . Was done by father and son,who run the business,very friendly and approachable.excellent job clean up after perfect.Could not wish for a better job..
Briandrabble Posted on 14/10/2016 , work completed 14/10/2016
Efficient and obliging.
Customer Service
Quality
Value
Replacement of an alternative manufacturer's boiler requiring plumbing alterations. All carried out efficiently and carefully. Comprehensive verbal instructions given on operation to compliment the manuals. All very satisfactory.
Michael, Tyne and Wear Posted on 11/10/2016 , work completed 11/10/2016
Job well done
Customer Service
Quality
Value
Arrived early and job finished in a day as planned. A very professional service and would highly recommend the company.
Linda, County Durham Posted on 20/06/2016 , work completed 20/06/2016
Polite and friendly professional job
Customer Service
Quality
Value
Two friendly Hestia engineers installed a living-room gas-fire for me, coming at the time appointed, and carrying out the work with efficiency, skill, attention to detail, and consideration. Made sure I understood how to operate the fire and left everything clean and tidy. Highly recommended.
2011-05-30 12:01:52.543 Posted on 16/06/2016 , work completed 16/06/2016
An excellent professional job
Customer Service
Quality
Value
Both engineers were prompt, efficient, clean and tidy. They worked continuously and completed within the timescale provided. They were very pleasant men and took us step by step through operating the system. They also kindly dealt with a couple of hiccups which arose.
Andrea, County Durham Posted on 20/01/2016 , work completed 20/01/2016