Hestia North East Ltd

Prompt and professional service from the quote to the finished job. Knologable and experienced trades people that answered all our questions, great budget and warrenty for our new Worcester Bosh combi boiler. Clean and tidy installation in just over half a day, would highly recommend, no fuss and straight forward, very pleased. Have asked them to undertake our annual service as they were better than the big national company we had used. Great job and great lads, thank you.

I had a boiler which needed replacing in a hurry - Hestia removed an ancient Oil boiler and replaced it with a modern LPG Gas Combi boiler with internet-connected thermostat within a few days, at a price which was several hundred pounds cheaper than our competing quote. The guys were a delight to deal with, and also came back to resolve a (very) minor issue without further cost or complaint. Would recommend to others without hesitation.

We recently had a new boiler installed by Hestia. We found the entire experience, from our initial contact with them to the completion of the installation, was nothing short of excellent. Clear communication was maintained throughout the process, ensuring we were well-informed in advance about costs, the date of installation, and how to operate the boiler and the controller. Hestia proved to be reliable, following through on their commitments promptly and efficiently. Moreover, their pricing was fair and reasonable. Every interaction we had with their team was friendly, polite and professional. Overall, I am thoroughly impressed with the service provided by Hestia, and I would not hesitate to use them again in the future.

Ian and Trevor fitted a Worcester Bosch central heating boiler three years ago. At the time we got several prices. Their price was fair and they gave useful guidance and advice. We have since used them for annual boiler servicing and very recently to change all our radiator thermostatic valves. We didn't bother looking for alternative quotes as we know they price fairly and find them reliable and professional.

I had a Worcester Bosch high-flow 440 boiler that was 17 years old and starting to become unreliable. My wife and I looked around for a local Worcester Bosch installer and we found Hestia. Ian came out and looked at our problem and offered a selection of things he could do to help. I suggested that as the boiler was so old we should look at a replacement. Ian agreed this would be the best solution, but at no point was he at all pushy. Once we agreed Ian sourced a replacement Worcester Bosch 440 cdi and installed it within a week. Hestia’s work was first-class and very clean. Refreshing! We would recommend this company to anyone looking for competent and competitively priced heating engineers.

First class service from start to finish. From initial visit to help with quoting for the job to the fitting of the new boiler, Ian and Trevor were polite, knowledgeable and cracked on with the job. Very happy with their workmanship and all done in the time quoted.

Ian and Trevor quoted and installed a new Worcester Bosch 18/25 Heatslave oil combo boiler to replace the 20 year old boiler that had suffered a major failure due to old age. The quotation was clear, comprehensive and competitive. Ian and Trevor were doing a large industrial installation and managed to rearrange their work to fit us in within a week of quoting as we had no hot water or heating. On the day of installation they arrived at the specified time and worked hard and efficiently to complete the work within one day, we had two existing isolation valves that had small leaks on the valve stem, they installed two new replacement valves for us which we had purchased. They were both very friendly polite and professional at all times, they worked quickly and tidily and arranged for all rubbish and the old combi boiler to be collected and taken away at the end of the job. They have registered our combi boiler with Worcester Bosch to get the extended warranty and have entered us into their diary to ensure the boiler is serviced each year. Steph in the office is very helpful and kept us informed about the payment of the D&G contribution to the cost of the provided the invoice for the work. We would have no hesitation in using Hestia Heating North East again and would highly recommend using Ian, Trevor for any heating work. Thank you for the great service and job well done.

I have been a customer of Hestia for at least 20 years and always found them very efficient and friendly. I have just had a new Worcester Bosch Boiler installed and an additional radiator in my living room. Both engineers were very polite and made me feel very confident in the work they were doing. I would certainly recommend them to anyone who asks me for a Heating engineer

We used Hestia for our new oil boiler installation. Very easy to deal with and great communication throughout. The installers Ian & Trevor were absolutely professional and great to deal with throughout the process. Very knowledgeable and guided us through the process. Thank you. George & Sarah.

Ian and the guys arrived on time and set about laying dust prevention etc. the boiler was not a simple replacement as it was much larger than the original boiler. The boiler was moved from the downstairs utility to the upstairs cupboard. The work was all carried out to schedule and completed in the same day, ensuring we had heating and hot water. After the guys finished, everything was tidy and working. Can definitely recommend the team.