Hestia North East Ltd

Arrived early, work finished in one day as promised and both Father and Son pleasant and helpful. New boiler and accessories working fine.

After spending months looking for a company to carry out and removal of a old fire and fita new boiler and system into my home and woodburning stove, I spoke with Trevor on a Saturday afternoon and he explained few options to me and kept everything very simple so i could understand the full system in question, When the work started Trevor and Ian was on site at the arranged time, there carried out the work over few days which was need to be done, also kept me updated on the work and if there was any problems, the full system was tested and I was showing how to use it, I found Trevor and Ian very polite and friendly people to chat with and I kept asking questions about different things to which there took time to explain fully. After the work was completed Trevor and Ian are on the end of the phone to give you really good support and help if needed, I would like to say I work with a lot of trades over the last 24 years and found them to be in the top 2 of all time for everything you could wish for.........

The fab 2 replaced my Baxi back boiler which they fitted about 20 years ago, with a new Worcester Bosch , all done in a day and a bit. Managed to keep all my existing fittings in the cupboard where the boiler is sited, pipes are fitted invisibly, very fair prices even for servicing, can I give 10 stars ?

In giving me an estimate for replacing my old Baxi boiler with a new Worcester Bosch boiler, Ian visited the house to check out the job. I really like to meet the person who is going to do the job for me, whether they give me confidence in what they are going to do or not. They then fixed to come on Bank holiday Monday which I was so grateful for because my house was freezing. My confidence was not miss placed. Ian and his dad did an excellent job taking out the old boiler and fitting the new one in about 6 hrs. In explaining the new digital controls I was assured that I could ring them if I needed to! I was very happy with their work and would happily recommend them.

I am so appreciative of the whole Hestia team's efforts to accommodate me by rearranging their workload, enabling my boiler to be replaced in a relatively short time frame. Trevor and Ian arrived promptly and replaced my old Baxi combi boiler with a new updated model without any fuss. The work was carried out professionally in just over half a day and everything was left clean and tidy. Both men were very polite, helpful and friendly, and Trevor clearly and patiently explained how to set up and use the boiler’s remote thermostat. Nothing was a trouble to them, and they assured me of their ongoing support as necessary. I have no hesitation in recommending them.

I asked Ian to come to my house and give me a quote. I knew what I wanted, changing from a vented system to a sealed system, if it was possible. Ian gave three options on how to achieve it. The third option wasn't something I had thought of but I realised it was best for me, the system and probably for Ian and Trevor to install. I accepted it (after another comparison quote as I had no idea what the work should cost). Ian and Trevor are really nice chaps, friendly and considerate of your property. They got straight to work, no standing around. Between them they tackled the list of jobs. They knew everything that needed doing from Ians first visit and just got on with it. The work was finished on time without any problems. It was all very neatly installed. Trevor did an excellent job of repairing an access hole in the ceiling which I thought would be a job for me to fix. I would highly recommend that you ask them around for advice and a quote.

We had Ian and Trevor out to replace our old system oil boiler central heating system with a new oil combi boiler central heating system. Both are very friendly and knowledgeable and the work carried out was to an excellent standard. All the old pipes and storage tanks were removed and new pipe work put in place with minimal disruption and the whole working area left very clean and tidy when done. An issue with how the old heating system had been plumbed in was quickly dealt with and full explanations given as to what was going on. Would highly recommend Hestia to anyone looking to have work done in the future.

Our 12 year old Vaillant Combi Boiler needed replacing - and the sooner the better as we were without hot water. WE got 3 quotes to fit Which recommended replacements. Hestia gave us a significantly lower price AND were able to supply and fit within a week, so we went with them. We were very happy with the friendly, professional and thoughtful approach of the fitters. They got the job done with the least possible fuss, demonstrated the controls to us and were away after only 7 hours or so. We felt very confident in their ability and will have them back to undertake regular servicing. They registered the new boiler (Worcester Bosch 8000 Life 40kw condensing) for the 12 year makers guarantee.

We are extremely happy with our new gas boiler. fitted by Ian. His work was efficient and his manner professional. We would highly recommend him if you need gas appliances fitted or serviced.

I contacted Hestia (North East) Ltd, as our ancient back boiler needed to be replaced. To my surprise, Ian came out the very same day to see what our requirements were. Our old back boiler was to be replaced by a condensing boiler - something we should have done years ago. After looking at what was needed - (gave practical advice and there was no hard sell for anything we didn't need), Ian provided us, the next morning, with a very fair quote, which we accepted. I must say I was very impressed with Ian's work ethic, as he never stopped in the three days that it took to complete the installation. All work was completed to a very high standard. Following the installation, Ian ran through the workings of the new boiler and said he was more than happy for us to contact him, if we encountered any problems. So, in summary, if you're looking for a first class heating engineer, I can highly recommend Hestia North East Ltd.

Yearly boiler service carried out with the usual efficiency I have used this company for 5 years since they installed my boiler and would recommend them to anyone

Gave excellent price for fitting of a combi boiler - arrange date for work. Work carried out was very professional. Father and son very cheerful. Good time keeping, excellent workmanship, courteous, respectful and very tidy. would recommend to anyone who wants an excellent job carried out. Karen, County Durham

I have used Hestia North East for over 15 years when they installed & serviced my previous back boiler & Fire This month I have had a new Combi boiler, radiators & a log style gas fire fitted. The work was completed without any hassle & disruption was kept to a minimum within the timescale quoted. They turn up on time, are very tidy workers & the father & son are polite & respectful of your property If you want an excellent job done I would highly recommend this family business N Stabler Tyne & Wear (May 2018)

They arrived on Monday morning 30/04/2018 and removed the old boiler and associated pipework in a clean and tide manner. They then installed and tested the new boiler with minimal disruption within the same day. I found them to be an extremely professional and efficient team.

Required a boiler replacement. Quote was competitive and accurate, installation date very rapid and work carried out in exemplary fashion. Communications were excellent throughout. I shall most definitively do business with them in the future. Highly recommended

I had a new boiler installed by Hestia North East Ltd yesterday and it was an excellent experience, Ian and Trevor never stopped and got the job done quicker then I thought it would be, I can't thank them enough for their work and they were extremely tidy. Highly recommend for anyone looking to use them.

Ian and Trevor worked with a local builder to relocate and refit a Worcester-Bosch gas boiler for me, and link it in to an unvented cylinder. This was not a straight-forward job, as the house had a structural anomaly and an internal wall had to be relocated. They also fitted new pipework and radiators. The work spanned a period of two months to accommodate ongoing redecoration, during which their expertise and experience was evident. I would have no hesitation in recommending them.

I had contacted this trader in the past when I had a problem and although they couldn't fix it they pointed me in the direction of some who could. I remembered their helpfulness and contacted them again when I needed to replace the boiler. I am glad I did as they listened to the problems the old boiler was giving and replaced my boiler like for like and sorted out the known problems. The boiler still gave problems but with determination and further visits the fault was identified and the faulty clock was replaced and we now have a very warm home and plenty of hot water. I would certainly recommend this trader.

Had a Worcester Bosch boiler installed . Was done by father and son,who run the business,very friendly and approachable.excellent job clean up after perfect.Could not wish for a better job..