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Endorsed by Which? Trusted Traders

HGS Plumbing & Heating Limited

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6 Reviews

Opening Hours
Today -
  • Monday 08:00–17:30
  • Tuesday 08:00–17:30
  • Wednesday 08:00–17:30
  • Thursday 08:00–17:30
  • Friday 08:00–17:30
  • Saturday - Closed
  • Sunday - Closed


HGS Plumbing and Heating is made up of a team of qualified, friendly and professional plumbers, gas engineers and heating engineers with over 20 years experience in the industry. During our time in the business our engineers have worked on jobs of all sizes, from huge commercial jobs for office blocks and industrial facilities all the way down to fixing a leaky tap in a downstairs bathroom.

Whatever your plumbing and heating needs, our engineers will be happy to talk through your problems and suggest the most straight forward, value-for-money solutions we can devise.

We also guarantee the highest standards. Every project is special to us, whether it is your home, your business, or perhaps your school or your church.

Our Norwich plumbers and gas engineers are highly skilled, and pride themselves on giving the best service possible. If you would like a no-obligation quote, please fill in the short form to your left and we'll get back to you as soon as we can.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas emergencies
    • Gas cooker installation
    • Gas fire repair and servicing
    • Gas safety testing and inspection
    • Immersion Heaters
    • Power flushing
    • Radiators and central heating
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Immersion Heaters
    • Oil fired heating equipment
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
  • Gas installers

    • Gas Fires
  • Bathroom fitters

    • Bathroom Installation
    • Bathroom refurbishment

Customer reviews

Why you can trust these reviews

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6 reviews
Customer Service
Sort by
Good long term relationship
Customer Service
New gas boiler fitted
JPW69 Posted on 07/07/2019 , work completed 07/07/2019
First-rate service.
Customer Service
An immersion heater was leaking and we needed an urgent repair. They responded within an hour, fixed the problem quickly at a very reasonable price. We were really pleased with the service.
Mick in Norwich Posted on 02/07/2019 , work completed 02/07/2019
Customer Service
Pleasant to deal with, quick to arrive and conduct the work. Explained our options and the costs involved clearly. Recommended.
Rob Posted on 27/06/2019 , work completed 27/06/2019
Broken down boiler call out and fix.
Customer Service
A repair on our broken down boiler. We got back from our holiday to a boiler which didn't work. Phoned rob from hgs and within 24 hours it was fixed and running again perfectly. Brilliant and fast response with very knowledgeable staff. Great job will recommend to everyone.
Joshstfaiths Posted on 26/06/2019 , work completed 26/06/2019
Excellent, knowledgeable service.
Customer Service
I had a leaking overflow pipe from the loft and contacted the plumbers. I got a call back from the MD, Rob, who talked me through how to stop the water until a plumber could get to me, all the costs of the initial diagnosis and potential variants, and gave me a four hour time slot that a plumber would be there that day. When Matt turned up, he was friendly, knowledgeable and quick and had the float valve replaced and tested in no time. He also gave me some advice about future fixes from what he’d seen in the water tank.. we had some laughs and then he left. I got another call from Rob to check everything was okay and to say the invoice (of exactly what was quoted) was in my inbox. Couldn’t be more happy with the service, would really highly recommend.
Hol_Sut Posted on 26/06/2019 , work completed 26/06/2019
Floods and tree roots
Customer Service
My washing machine flooded the kitchen and the next room. The water from the kitchen is pumped out to a vertical pipe, which then slopes to join the bathroom waste water and leads to the septic tank and the water is pumped deep underground to a Spoke System at the far end of the garden. I phoned HSL who sent an engineer the next day and he found the pump inside the house had broken. He replaced it and flushed out all the water after adjusting the pump's action. A week later, the flooding happened again. HSL were very helpful when I contacted them and suggested I got a Drain firm to check the system outside, and they found no leaks but detected roots in two places and advised a visit from the Slurry services. Wet wipes that a visitor used had caught on the roots and blocked the entrance to the final tank. HSL were in contact frequently and the two people who organised the work of the engineers discussed the problems with me as they occurred, and while I was considering finding a new bigger box for the indoor pump, they advised me to have the drainage assessed and the system emptied and then reconsider it. As no problems occurred I did not ask them to find a bigger box. They were helpful, sympathetic, and patient with my queries on the phone, and kept me informed of each stage in the proceedings.
Heather Posted on 21/06/2019 , work completed 21/06/2019