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HGS Plumbing & Heating Limited

4.9

9 Reviews

Opening Hours
Today - 08:00–17:30
  • Monday 08:00–17:30
  • Tuesday 08:00–17:30
  • Wednesday 08:00–17:30
  • Thursday 08:00–17:30
  • Friday 08:00–17:30
  • Saturday - Closed
  • Sunday - Closed

About

HGS Plumbing and Heating is made up of a team of qualified, friendly and professional plumbers, gas engineers and heating engineers with over 20 years experience in the industry. During our time in the business our engineers have worked on jobs of all sizes, from huge commercial jobs for office blocks and industrial facilities all the way down to fixing a leaky tap in a downstairs bathroom.

Whatever your plumbing and heating needs, our engineers will be happy to talk through your problems and suggest the most straight forward, value-for-money solutions we can devise.

We also guarantee the highest standards. Every project is special to us, whether it is your home, your business, or perhaps your school or your church.

Our Norwich plumbers and gas engineers are highly skilled, and pride themselves on giving the best service possible. If you would like a no-obligation quote, please fill in the short form to your left and we'll get back to you as soon as we can.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas emergencies
    • Gas cooker installation
    • Gas fire repair and servicing
    • Gas safety testing and inspection
    • Immersion Heaters
    • Power flushing
    • Radiators and central heating
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Immersion Heaters
    • Oil fired heating equipment
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
  • Gas installers

    • Gas Fires
  • Bathroom fitters

    • Bathroom Installation
    • Bathroom refurbishment

Customer reviews

Why you can trust these reviews

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100% of the reviews we publish have been through our stringent moderation process.

4.9
9 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
No water from hot taps
Customer Service
Quality
Value
Had an issue on our un-vented system, HGS managed to get an engineer out quickly who resolved the issue, engineer was polite and helpful.
Customer in Norfolk Posted on 05/04/2024 , work completed 04/04/2024
Tip top work and service
Customer Service
Quality
Value
HGS are a very good company. Their office staff are very helpful and the plumber who came today was very thorough and professional. He changed the taps in my kitchen and bathroom.He cleaned up as he went and there was no mess at all. I'm more than happy to recommend HGS.
Customer in Norfolk Posted on 12/03/2024 , work completed 12/03/2024
Boiler maintenance and replacement
Customer Service
Quality
Value
I've used HGS for a couple of years now and they have always been excellent. You ring up and the phone gets answered by someone who knows what they're talking about. They come out quickly, their engineers are polite and skilful and they're happy to explain things thoroughly.
Customer in Norfolk Posted on 12/01/2024 , work completed 10/01/2024
Excellent customer service
Customer Service
Quality
Value
I have used HGS on several occasions in the past and have always found them to be very helpful, and knowledgeable.
Customer in Norfolk Posted on 04/01/2024 , work completed 04/01/2024
A great company
Customer Service
Quality
Value
A great company. HGS found a gas fire for my father (98) who relies on the fire for warmth in his main room. They stuck with it through technical and supply issues and managed to get it installed before Christmas and have made a big difference to his life. All of the people (Rob and his staff) have been incredibly helpful and proficient throughout, and I recommend them without qualification.
Customer in Norfolk Posted on 20/12/2023 , work completed 20/12/2023
Fantastic service from Rob and Matt!
Customer Service
Quality
Value
Thank you for your extremely professional and brilliant customer service. Simple to understand and great price considering it was an emergency. A credit to their company and highly recommended.
Customer in Norfolk Posted on 06/12/2023 , work completed 01/12/2023
Did good!
Customer Service
Quality
Value
Did a really good job! Fast responding. Decent value. Friendly Service. Will happily recommend to others
Customer in Norfolk Posted on 28/03/2023 , work completed 24/03/2023
Good long term relationship
Customer Service
Quality
Value
New gas boiler fitted
JPW69 Posted on 07/07/2019 , work completed 07/07/2019
Floods and tree roots
Customer Service
Quality
Value
My washing machine flooded the kitchen and the next room. The water from the kitchen is pumped out to a vertical pipe, which then slopes to join the bathroom waste water and leads to the septic tank and the water is pumped deep underground to a Spoke System at the far end of the garden. I phoned HSL who sent an engineer the next day and he found the pump inside the house had broken. He replaced it and flushed out all the water after adjusting the pump's action. A week later, the flooding happened again. HSL were very helpful when I contacted them and suggested I got a Drain firm to check the system outside, and they found no leaks but detected roots in two places and advised a visit from the Slurry services. Wet wipes that a visitor used had caught on the roots and blocked the entrance to the final tank. HSL were in contact frequently and the two people who organised the work of the engineers discussed the problems with me as they occurred, and while I was considering finding a new bigger box for the indoor pump, they advised me to have the drainage assessed and the system emptied and then reconsider it. As no problems occurred I did not ask them to find a bigger box. They were helpful, sympathetic, and patient with my queries on the phone, and kept me informed of each stage in the proceedings.
Heather Posted on 21/06/2019 , work completed 21/06/2019