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HGS Plumbing & Heating Limited

4.8

14 Reviews

Opening Hours
Today -
  • Monday 08:00–17:30
  • Tuesday 08:00–17:30
  • Wednesday 08:00–17:30
  • Thursday 08:00–17:30
  • Friday 08:00–17:30
  • Saturday - Closed
  • Sunday - Closed

About

HGS Plumbing and Heating is made up of a team of qualified, friendly and professional plumbers, gas engineers and heating engineers with over 20 years experience in the industry. During our time in the business our engineers have worked on jobs of all sizes, from huge commercial jobs for office blocks and industrial facilities all the way down to fixing a leaky tap in a downstairs bathroom.

Whatever your plumbing and heating needs, our engineers will be happy to talk through your problems and suggest the most straight forward, value-for-money solutions we can devise.

We also guarantee the highest standards. Every project is special to us, whether it is your home, your business, or perhaps your school or your church.

Our Norwich plumbers and gas engineers are highly skilled, and pride themselves on giving the best service possible. If you would like a no-obligation quote, please fill in the short form to your left and we'll get back to you as soon as we can.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas emergencies
    • Gas cooker installation
    • Gas fire repair and servicing
    • Gas safety testing and inspection
    • Immersion Heaters
    • Power flushing
    • Radiators and central heating
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Immersion Heaters
    • Oil fired heating equipment
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
  • Gas installers

    • Gas Fires
  • Bathroom fitters

    • Bathroom Installation
    • Bathroom refurbishment

Customer reviews

Why you can trust these reviews

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100% of the reviews we publish have been through our stringent moderation process.

4.8
14 reviews
Customer Service
4.9
Quality
4.9
Value
4.6
Sort by
Excellent customer servicd
Customer Service
Quality
Value
HGS replaced my boiler. The office team were great talking me through the options and scheduling the appointment. The plumber installed the boiler efficiently and professionally. Highly recommend.
(your username) Posted on 24/07/2024 , work completed 22/07/2024
Saved the day
Customer Service
Quality
Value
HGS were recommended to us when we bought our house in Norwich in 2012. We've used them for any plumbing or gas work since then, including having a new boiler installed. Christine in the office is always a pleasure to deal with and the company is reliable, professional, efficient and they even remind you when things like services are due. Recently we had a totally unexpected boiler issue 2 days before exchanging contracts as we sold our house and Rob went above and beyond to send someone to fix it - saving the day. Great service and would highly recommend. Thanks!
Customer in Norfolk Posted on 18/07/2024 , work completed 26/06/2024
Brilliant plumbers and lovely people
Customer Service
Quality
Value
After detecting a noise like a tap left on, HGS spent some time and effort detecting where the leak was and fixing it. It turned out that water was leaking at a phenomenal rate from a corroded pipe connecting the meter to the house. HGS kept me informed at every stage and did their absolute best to minimise disruption. Their work was top quality and they provided me with photos of the work for my insurance company. They are quick, hard working and very friendly. I've used HGS for many years now and would highly recommend them. I wouldn't use anyone else!
Customer in Norfolk Posted on 25/05/2024 , work completed 23/05/2024
Satisfied
Customer Service
Quality
Value
Efficient, competent, with good customer service; the job was well done. No complaints. Highly recommended.
Customer in Norfolk Posted on 14/05/2024 , work completed 14/05/2024
Professional Heating Engineers
Customer Service
Quality
Value
Brilliant job by Matt of HGS Plumbing and Heating, no concerns recommending HGS for all plumbing and heating needs. Called out to complete an annual boiler service and fault find a leak. They came out and completed the work, and returned to replace an additional issue with the mag flow on the original installation. Great communication from office, polite and professional service from engineer. Attend to carry out annual service and safety check to Ideal boiler & investigate pressure loss - Found leak from AAV - Boiler found to be working safely Test and leave in good order (£75.00 plus VAT) Attend to replace AAV & magnaclean filter - Drain, isolate & remove faulty components - Supply & fit new AAV as necessary - Supply & fit new magnaclean filter and repipe as necessary - Refill with added inhibitor - Reinstate supplies and carry out operational checks (£275.00 plus VAT)
Customer in Norfolk Posted on 30/04/2024 , work completed 29/04/2024
No water from hot taps
Customer Service
Quality
Value
Had an issue on our un-vented system, HGS managed to get an engineer out quickly who resolved the issue, engineer was polite and helpful.
Customer in Norfolk Posted on 05/04/2024 , work completed 04/04/2024
Tip top work and service
Customer Service
Quality
Value
HGS are a very good company. Their office staff are very helpful and the plumber who came today was very thorough and professional. He changed the taps in my kitchen and bathroom.He cleaned up as he went and there was no mess at all. I'm more than happy to recommend HGS.
Customer in Norfolk Posted on 12/03/2024 , work completed 12/03/2024
Boiler maintenance and replacement
Customer Service
Quality
Value
I've used HGS for a couple of years now and they have always been excellent. You ring up and the phone gets answered by someone who knows what they're talking about. They come out quickly, their engineers are polite and skilful and they're happy to explain things thoroughly.
Customer in Norfolk Posted on 12/01/2024 , work completed 10/01/2024
Excellent customer service
Customer Service
Quality
Value
I have used HGS on several occasions in the past and have always found them to be very helpful, and knowledgeable.
Customer in Norfolk Posted on 04/01/2024 , work completed 04/01/2024
A great company
Customer Service
Quality
Value
A great company. HGS found a gas fire for my father (98) who relies on the fire for warmth in his main room. They stuck with it through technical and supply issues and managed to get it installed before Christmas and have made a big difference to his life. All of the people (Rob and his staff) have been incredibly helpful and proficient throughout, and I recommend them without qualification.
Customer in Norfolk Posted on 20/12/2023 , work completed 20/12/2023