Endorsed by Which?

High Efficiency Heating UK Ltd

5.0

892 Reviews

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

Jul 2020
Jul 2019

About

High Efficiency Heating (UK) Ltd.
We are a local, family run business based in Ashton Under Lyne, Lancashire. All our engineers are Gas Safe registered which means they have been certificated by the official regulatory body to make sure they are competent and qualified to work safely and legally with gas related appliances in your home.
HEH are Level 2 Worcester Accredited Partners. Our engineers have received training by Worcester Bosch to install and maintain their products. Because of this partnership we are able to provide you with their industry leading parts and labor guarantee.

As a business focused on excellent customer service, quality and value, High Efficiency Heating (UK) Ltd have now received over 500 five star Which Trusted Trader reviews from which we are very proud of.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas safety testing and inspection
    • Radiators and central heating
    • Gas cooker installation
    • Gas emergencies
    • Gas cooker repair
    • Gas fire repair and servicing
    • Immersion Heaters
    • Power flushing
    • Underfloor heating
  • Plumbers

    • Unvented cylinder installation and maintenance
  • Renewable energy

    • Air source heat pumps
    • Ground source heat pumps
  • Gas installers

    • Gas Fires
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Immersion Heaters

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
892 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Fire service
Customer Service
Quality
Value
Last week I had a fire & boiler service & it was identified there was an issue with my gas fire. Bryn was the engineer who came to undertake the service & he was professional, kind & empathetic. He explained the problem, the action I needed to take & the follow up steps. I took his advice & Bryn returned today to complete the fire service & make sure everything is safe. I cannot recommend HEH highly enough. The service I received was 1st class. Thank you.
Customer in Greater Manchester Posted on 15/04/2025 , work completed 15/04/2025
Excellent service
Customer Service
Quality
Value
HEH have serviced our boiler for several years and we can't fault them. We rang to say we had no heating and hot water and Billy arrived, well organised, cheerful and ready to get on with the job. He soon worked out that the pump needed replacing, and he had one on his van, meaning the job was completed straight away. He was pleasant throughout , explained what he was doing and answered all our questions.
Customer in Greater Manchester Posted on 07/04/2025 , work completed 07/04/2025
The trader replied (on 15/04/2025)
Thank you for your amazing review, we are pleased to hear you are happy with the service from Billy. Thanks again.
Great job
Customer Service
Quality
Value
Booked for a service but there were some issues they needed to come back to fix. Came back the same day and all sorted quickly and efficiently. All engineers really considerate and friendly, and super mindful of my house cat, which I really appreciated! Thank you for a great service.
Customer in Greater Manchester Posted on 07/04/2025 , work completed 07/04/2025
The trader replied (on 15/04/2025)
Thank you for your amazing 5 Star review. We appreciate your kind words.
Call out to remedy fault on boiler
Customer Service
Quality
Value
We have used HEH for many years to service and maintain the boiler in our home and a property we let out. HEH are a reliable and efficient company - true to their name - if we have a problem they respond to our calls by sorting it out on the same day. Their engineers are always polite and explain the issue which they are rectifying.
Customer in Greater Manchester Posted on 03/04/2025 , work completed 03/04/2025
The trader replied (on 15/04/2025)
Thank you for your fantastic review we very much appreciate your feedback, I have shared with our engineers, Thanks again.
Excellent service.
Customer Service
Quality
Value
I have had a boiler service this time. Excellent service. Good communication. Efficient and professional engineers. Good quality boilers. I have been using this company for a few years now. I would recommend HEH to anyone. Many thanks.
Customer in Greater Manchester Posted on 31/03/2025 , work completed 31/03/2025
The trader replied (on 15/04/2025)
Thank you for being a great loyal customer. We look forward to working with you again. From all HEH.
Fabulous visit as Always
Customer Service
Quality
Value
Fabulous visit by our cheerful and funny engineer. Perfect job as always and we will continue our loyalty with this company and recommend to others without hesitation
Customer in Greater Manchester Posted on 27/03/2025 , work completed 27/03/2025
The trader replied (on 15/04/2025)
Thank you for your continued custom we are very pleased to hear you are happy with our service. Thanks again from all at HEH.
Heating service
Customer Service
Quality
Value
Prompt, polite and well done job. A very good company, they look after customers very well, would recommend them to anyone
Customer in Greater Manchester Posted on 26/03/2025 , work completed 26/03/2025
The trader replied (on 15/04/2025)
Thank you for your lovely review, Its great to hear you would recommend us in the future. Many thanks from all at HEH.
Excellent
Customer Service
Quality
Value
HEH is a small but brilliantly run business. They are efficient it’s in the name. Good engineers who give a great service at a competitive price.
Customer in Greater Manchester Posted on 21/03/2025 , work completed 21/03/2025
The trader replied (on 15/04/2025)
Thank you for your lovely review.
HEH UK LTD
Customer Service
Quality
Value
Fantastic service from start to finish. Two lovely and efficient, clean and tidy engineers who quiety got on with their work. They have fitted a new boiler for us and changed a radiator/ towel rail. Office staff kept us up to date with everything and made sure we were seen quickly and safely. Highly recommend.
Customer in Greater Manchester Posted on 21/03/2025 , work completed 21/03/2025
The trader replied (on 15/04/2025)
Thank you for your amazing, All at HEH are pleased to hear you are happy, especially the office :) Thanks again.
Excellent
Customer Service
Quality
Value
I needed pipework sorting in my garage so I could fully open the back door. Lads did a brilliant job. Very sociable, spent time talking with me about the next job I want doing. Can't fault this company. Glad I took a neighbour's advice and switched from British Gas.
Customer in Greater Manchester Posted on 06/03/2025 , work completed 06/03/2025
The trader replied (on 15/04/2025)
Thank you for your 5* review. From all at HEH.