Excellent Customer Care
Long time customer and a manifold split on boiler. Despite a hectic schedule HEH got Billy out to us and resolved the fault with minimum fuss as quickly as possible. An air lock issue in boiler also resolved professionally and work carried out in a clean, courteous and efficient time scale working around our commitment for an important appointment we could not change. Much appreciated customer care. Thank You
Customer in Greater Manchester
Posted on 14/01/2026
, work completed 14/01/2026
Recommended
Repair
Billy called out to do the repair on the boiler.Absolutely great service as always, thanks to everyone who was involved 👍
Customer in Greater Manchester
Posted on 14/01/2026
, work completed 13/01/2026
Recommended
Boiler repair
So had a problem with my boiler during the cold weather and called HEH for assistance. I have to praise the internal staff for their help and willingness to move my appointment around as I work away a lot. Billy came out and sorted the fault quickly and effectively while being a friendly and helpful person. Well done all at HEH you are a credit to the service and I will definitely use your company again.
Customer in Greater Manchester
Posted on 09/01/2026
, work completed 09/01/2026
Recommended
Fault on boiler
Called today Mr Baxter call out had a check and within 2 min noticed the fault and ordered the part. Calling back to repair soon as the part is here. Absolutely brilliant service.
Customer in Greater Manchester
Posted on 08/01/2026
, work completed 08/01/2026
Recommended
Installation of four new radiators
HE Heating are a fantastic company.Our Scout group needed an upgrade on its heating system.We were lucky enough to receive a grant from Better Youth Spaces.I called HE Heating they came out and explained everything clearly. Telephone calls were answered quickly.The installation took one day. The engineers explained how the thermostat worked.They set all the different times for when the hut is in use. I would like to thank the team for doing a great job.They have created a better youth space for the children of Droylsden.Furthermore,the hut is now warm and welcoming to the adult volunteers.Finally,it also provides a cosy rehearsal space for the legendary St.John's band.
Customer in Greater Manchester
Posted on 02/01/2026
, work completed 27/11/2025
Recommended
5 star service
We've been with HEH for 2 years and they're always reliable and provide a quality service. We're on the service plan which leaves the British Gas one standing and fortunately have only need this for the inclusive annual boiler service.
Customer in Greater Manchester
Posted on 23/12/2025
, work completed 23/12/2025
Recommended
Great service
We had booked a boiler service for January but we also had a leaking radiator, so that was put on the notes. Got a call today to say that they had noticed the leak on the notes and that an engineer was free earlier so would we like an appointment. And hey presto! We have a serviced boiler and a fixed radiator, before Christmas. Brilliant service, lovely engineer. Couldn't be happier.
Customer in Greater Manchester
Posted on 19/12/2025
, work completed 19/12/2025
Recommended
Trusted company
HEH have been looking after our heating system for over 14 years now. Our old house has had some problems but HEH have always attended quickly and provided a fix. The engineers are friendly, professional and tidy. I am usually at home alone when they attend and I always feel comfortable and safe. HEH have given us consistent high-quality service and we would highly recommend them.
Customer in Greater Manchester
Posted on 19/12/2025
, work completed 19/12/2025
Recommended
Boiler Service
Work completed today very efficiently, great communication by the company to alert us to the arrival of their engineer. Very pleasant and extremely helpful and polite, the work was done very quickly and all explanations were clear and concise. All in all a very thorough service provided. Excellent service and I would highly recommend this company. Thank you.
Customer in Greater Manchester
Posted on 09/12/2025
, work completed 09/12/2025
Recommended
On time, great communication
Super service as always. Keep you in the loop and engineer does a great job. Pleasant & friendly engineer
Customer in West Yorkshire
Posted on 03/12/2025
, work completed 03/12/2025
Recommended
Great service
I have used this company before today I had my boiler serviced they are prompt and all the workers are professional. They arrive on time and are always respectful of my property. The work is completed to a high standard and the worker always keeps me updated whilst completing the work. I would always use this company as I feel I can trust the workmen and the work they are completing
Customer in Greater Manchester
Posted on 20/11/2025
, work completed 20/11/2025
Recommended
Great company
Came to do annual service, usual excellent and efficient service. Used this company for the past 6 years, wouldn’t go anywhere else. Highest recommendation
Customer in Greater Manchester
Posted on 14/11/2025
, work completed 14/11/2025
Recommended
Great Service
We’ve had our heating system installed and serviced by High Efficiency Heating since 2011. Never had any problems whatsoever, the efficiency and service over the years is superb, it’s reassuring to have a company dedicated to customer care and service. We highly recommend.
Customer in Derbyshire
Posted on 12/11/2025
, work completed 12/11/2025
Recommended
Clean courteous and tidy
Bryn came to service our boiler on 31st October. He arrived within the time slot and was very polite. He was very respectful of the property and took time to place shoe protection on his shoes. He carried out the work without fuss and left our property in a very clean and tidy manner. A great ambassador for this company. I can highly recommend High Efficiency Heating UK to anyone. They are an excellent and reputable company.
Customer in Greater Manchester
Posted on 11/11/2025
, work completed 31/10/2025
Recommended
Excellent as ever
Phoned HEH with possible boiler issue. Came promptly and calmly explained the potential issue and solution, which could be intermittent. As ever a professional service from a trusted company. I would recommend them.
Customer in Greater Manchester
Posted on 07/11/2025
, work completed 07/11/2025
Recommended
Brilliant warm air service
Absolutely brilliant Very helpful engineer Hope to use regularly in the future Contact with office good and kept informed of engineer’s arrival time Would highly recommend to anyone particularly those with older heating systems
Customer in Greater Manchester
Posted on 06/11/2025
, work completed 06/11/2025
Recommended
Excellent service
Excellent service from HEH. The engineer arrived on schedule following a text message. He was very polite and efficient. Carried out the service of both the fire and boiler and kept me informed throughout. Thank you
Customer in Greater Manchester
Posted on 06/11/2025
, work completed 06/11/2025
Recommended
Boiler Service
First time I used HEH for our boiler service. I walked into their office inquired about service. We agreed a date for service. Staff efficiently booked engineer appointment. On the day Engineer sent me a text half an hour before he due to come. Bren was very polite and pleasant. He explained about what kind of service he was going to do. He carried out the job very efficiently. Excellent. I would highly recommend HEH to anyone.
Customer in Greater Manchester
Posted on 29/10/2025
, work completed 29/10/2025
Recommended
Leaking boiler
1st class service again from first call to job completion. Called HEH at 9am this morning to report a leak from our boiler and was given a two hr time frame for the engineer to attend. Also received a text message 10 minutes before the engineer arrived. Part replaced and boiler repaired by 12! Polite, efficient engineer who identified the problem immediately. No waiting for parts as he had them available and no mess. Price for the job brilliant. We would have paid the same just as a call out charge with other providers. We have also used HEH for our annual boiler service for years now and have never had a better service.
Customer in Greater Manchester
Posted on 29/10/2025
, work completed 29/10/2025
Recommended
Efficient Service as Usual!
We book our annual boiler service with HEH. Always handled efficiently by the office staff. Engineers are friendly and take the time to explain if there are any problems. Great service as usual.
Customer in Greater Manchester
Posted on 27/10/2025
, work completed 27/10/2025
Recommended
Fantastic service
I called HEH around 10.30 this morning because of two leaking radiators. About an hour later an engineer turned up to repair them. Fantastic time scale. The engineer was extremely polite and efficient and was totally respectful of my property. Even though he had to go out to his van several times. He put shoe covers on each time he returned. I have used this company for many years and always find their service second to none. I would never have any hesitation is recommending them to anyone.
Customer in Greater Manchester
Posted on 27/10/2025
, work completed 27/10/2025
Recommended
Brilliant Service
I requested a call out and Richard came to sort my thermostat out. It was a problem easily resolved using his expert knowledge.
Customer in Greater Manchester
Posted on 17/10/2025
, work completed 17/10/2025
Recommended
Replacement Boiler
We have been using HEH for a number of years for services and when the time came for a new boiler we trusted them to do the job. The surveyor came and explained what needed doing and shortly after his visit we received the quote which we happily accepted. On the day of the installation Jack and Dylan arrived on time and confirmed what they were doing. They worked steadily during the day and kept us informed about what was going on. The second morning Josh came to help with the brickwork for the new flue. All the lads were great and they cleaned up after themselves. I can't express how happy we were with the job they did.
Customer in Greater Manchester
Posted on 15/10/2025
, work completed 14/10/2025
Recommended
5 star review 😁
I called this company yesterday because my boiler had stopped working, and they managed to send an engineer out first thing this morning. The repair was done quickly and professionally, and the boiler is now working perfectly again. The engineer was friendly, explained everything clearly. Really impressed with how fast and efficient the whole process was — highly recommend!
Customer in Greater Manchester
Posted on 14/10/2025
, work completed 14/10/2025
Recommended
Warm air system service
Dave was due at 8:00 am. Knock on door at exactly 8:00 am! We had reported a little issue with this otherwise excellent system, and he looked at possible issues and discovered the problem. There’s obviously years of experience there! Phoned Johnson and Starley for advice, who said they would send a part straight away. Good service there too. He left a couple of fan heaters to take the chill off. Very thoughtful. Oh, anyone with ACDC as a ringtone has to be a safe pair of hands!
Customer in Greater Manchester
Posted on 29/09/2025
, work completed 29/09/2025
Recommended