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High Efficiency Heating UK Ltd

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5.0

214 Reviews

About

Andy Baxter has been in the gas and heating industry since 1979. He served his apprenticeship with British Gas and in 1990 opened his own business. In 2004 he set up High Efficiency Heating with his wife Sharron.

Our office hours are 9am to 5pm Monday to Friday and out of hours service for emergencies, under guarantee and contract customers.

High Efficiency Heating UK Limited is a family run business which now has over 4000 local customers. We are accredited Installers for Worcester Bosch, Vaillant and Ideal. Our Gas Safe Registered service engineers are City & Guilds qualified and trained by the manufacturers to their standards.

Our Motto is simple - Honest, Efficient and Hardworking (HEH).

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas safety testing and inspection
    • Radiators and central heating
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
  • Renewable energy

Customer reviews

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Reviews summary

5.0
214 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
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Customer Service
Quality
Value
Excellent All Round
Which? Trusted Traders Consumer06/10/2017
Professional, efficient, resourceful, cheerful
Customer Service
Quality
Value
We had a complete new central heating system: boiler, radiators and all pipework. The new system is wonderful - HEH advice was spot on! Every room in the house was affected, and we feared great disruption. However, the work was efficient and clean, with all the staff taking a pride in a good job. Floorboards were replaced better than they were found; bathroom fittings which had to be moved were re-fitted better than before too. We had expected to have to replace carpets and flooring, after such a big job, but this is not necessary. We are very pleased and recommend HEH wholeheartedly. Pete and Ruth, Stockport September 2017
Pete and Ruth29/09/2017
Brilliant job
Customer Service
Quality
Value
From start to finish really good work from James and Adam. At the end James explained clearly how the system worked between the boiler and the room thermostat. No mess to clear up afterwards. Have never had such good hot water for years. Good customer service. Have no hesitation in recommending.
David, Cheshire29/09/2017
Ross & Barry
Customer Service
Quality
Value
Excellent Job carried out by two competent tradesmen.
Philip, Cheshire29/09/2017
Great service, price and products
Customer Service
Quality
Value
Andy, Sharon, Richard, Barry & Gary, we're all great from start to finish. Andy Baxter was recommended by a friend and I'm glad to say I'm glad they did my new boiler and radiators throughout. I even added the wave controller after the quote and this was fitted and explained by Richard within the days required to do the job. In my opinion attention to customer service skills is a must and I would give the 100% rating from Sharon in the office to Andy overseeing the job. I'm so happy so far with my boiler and hope it saves me money on gas over the winter. The lads Barry and Gary were clean and efficient explaining as they went through bits of the job, taking away any rubbish, old radiators and boiler etc with them. It was nice to see them cover the carpets so they also didn't get dirty as they were coming in and out. I would not hesitate to recommend this company at all, excellent job throughout, fast, clean, friendly and efficient, and a great back up service too. What more can you ask! Thanks, Ray (Stalybridge, 31/08/2017)
Ray Shawcross26/09/2017
Fast effective service
Customer Service
Quality
Value
Prompt, on time. Have been having my boiler serviced with them since they installed the boiler eleven years ago. Fast efficient service. Would definitely recommend and have done to my family.
Ernest, Cheshire12/09/2017
The trader replied (on 09/10/2017)
Hi Ernest, It gives us great pride to know we haven looking after you for so long. Thank You for your valued custom and thank you for your recommendations. We look forward to seeing you again in the future. :)
Pleasant Workmen
Customer Service
Quality
Value
Pleasant, efficient workmen. Pleased with finished job.
Sean, Lancashire08/09/2017
The trader replied (on 09/10/2017)
Thank You for your kind Review Sean. We are happy your are pleased with our work :)
Professional and friendly service
Customer Service
Quality
Value
Advice and assistance prior to the installation. On installation and servicing since then, the representative / engineers thorough and professional.
Angela, Lancashire04/09/2017
The trader replied (on 09/10/2017)
Hi Angela. Thank You for your review. It makes it easy for us to offer a friendly service with customers like yourself to work for. Should you need any assistance in the future please do not hesitate to contact us.
Very good job excellent
Customer Service
Quality
Value
I've dealt with this company many times, very professional on time, always clean up when job finished. Would recommend them to anyone. Excellent company.
Pauline, Lancashire01/09/2017
The trader replied (on 09/10/2017)
Hi Pauline. Thank you for your kind review. It makes us proud to know that our valued customers come back to us for their gas/ heating needs.
Very efficient job well done
Customer Service
Quality
Value
The plumber Dave & his apprentice Adam were very efficient, polite & well mannered, nothing was too much trouble. I would certainly use this firm again.
Lilian, Cheshire31/08/2017
The trader replied (on 28/09/2017)
Hi Lillian, Thank You for your review. Dave and Adam were more than happy to help. We have passed on your kind words to them. :)