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High Efficiency Heating UK Ltd
About
Andy Baxter has been in the gas and heating industry since 1979. He served his apprenticeship with British Gas and in 1990 opened his own business. In 2004 he set up High Efficiency Heating with his wife Sharron.
Our office hours are 9am to 5pm Monday to Friday and out of hours service for emergencies, under guarantee and contract customers.
High Efficiency Heating UK Limited is a family run business which now has over 4000 local customers. We are accredited Installers for Worcester Bosch, Vaillant and Ideal. Our Gas Safe Registered service engineers are City & Guilds qualified and trained by the manufacturers to their standards.
Our Motto is simple - Honest, Efficient and Hardworking (HEH).
What we do
Boiler, central heating and gas engineers
- Boiler installation
- Boiler repair
- Boiler servicing
- Gas safety testing and inspection
- Radiators and central heating
Plumbers
- Emergency plumbing services
- Unvented cylinder installation and maintenance
Renewable energy
My work
Customer reviews
Reviews summary
5.0
261 reviews
Recommended
Recommended
by 261 of 261 customers
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Efficient, clean installation
Customer Service
Quality
Value
On March 13th HEH repaced our boiler and thermostat with a WAVE system. On his initial visit, Richard Perrins advised us on the best system for our needs, and explained the technical side in language that we could understand which was a great help. We agreed to have the new system fitted, and the "text alert" system was a great help in letting us know when the team would arrive. The actual fitting by Nathan Davis and his team was clean and efficient, with a minimum of mess and disruption and what mess there was was cleared up as the job progressed. The fitters were cheerful and polite throughout, and kept us informed about the progress of the job and answered any questions we had. Richard Perrins gave us a good after-sales explanation of how the WAVE system works, and nothing has been too much trouble. I would recommend this company to anyone needing a boiler installation. Excellent.
Robert Paul White
Recommended
Prompt, professional, tidy
Customer Service
Quality
Value
Cannot fault.
John, Lancashire
Recommended
A smashing company to deal with.
Customer Service
Quality
Value
I recently booked HEH to service boilers at my house and my daughter's house. They are a lovely company to do business with: efficient, courteous and helpful. During the extremely cold weather at the beginning of March, one of the boilers failed. The lady on the phone tried to help me fix the problem myself (frozen condensate pipe), but the boiler still wouldn't fire up. They fitted me in to their schedule, and sent an engineer in the evening. He sorted it out quickly and the firm only charged me £30. Great service. Needless to say, I'll be using them again in the future. S. Hartley, Rossendale, 21/3/18
S Hartley
Recommended
Friendly, prompt efficient
Customer Service
Quality
Value
Andy Baxter came as soon as possible when my boiler outlet was frozen. He was very pleasant & patient even though they were extremely over worked. I've had my boiler 8 years & would recommend the firm to anyone.
Dorothy, Lancashire
Recommended
Excellent service
Customer Service
Quality
Value
High Efficiency Heating installed my boiler about 1 year ago.This cold winter my boiler failed.I contacted HEH and within a few minutes the engineer came and resolved the problem. My heating was back to normal. I am very grateful to this company. Excellent service.They are very reliable and trustworthy. Later this week Andy Baxter came back to adjust my condensing pipe. Many thanks to them. I have no worries with my boiler now .I recommend this company to everybody. Olga Flemington 14/03/2018
Fleming19
Recommended
Professional and friendly
Customer Service
Quality
Value
Gareth serviced my boiler. He texted to let me know he was on his way and worked in a friendly yet professional manner, providing good advice. I'll definitely use HEH again!
Elizabeth, Lancashire
Recommended
Extremely Reliable
Customer Service
Quality
Value
I have used the service of H.E.H for 32 years for all my Gas, heating and appliances. Their communication and reliability & consistently excellent.
Margaret, Cheshire
Recommended
Premier professionals
Customer Service
Quality
Value
Contacted H.E.H to replace my old combi boiler I went ahead with the install after Richard had been around and given me advice and a quote for the work involved, - without any sales pressure! Dylan and George, cheerful lads, did the install, great job done. Left the house tidier than when they arrived!
Keith, Lancashire
Recommended
Excellent
Customer Service
Quality
Value
Excellent - most impressed - will certainly use them again.
Which? Trusted Traders Consumer
Recommended
Boiler Breakdown
Customer Service
Quality
Value
H Efficiency H second to none! super fast service, very polite engineer, could not help enough! Would recommended to anyone and already have! Thanks for the Service...
Mr Fletcher
Recommended