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Trusted Traders

High Efficiency Heating UK Ltd

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5.0

445 Reviews

Organisations and Awards

Jul 2019

About

High Efficiency Heating (UK) Ltd.
We are a local, family run business based in Ashton Under Lyne, Lancashire. All our engineers are Gas Safe registered which means they have been certificated by the official regulatory body to make sure they are competent and qualified to work safely and legally with gas related appliances in your home. Our engineers have also been trained by Worcester Bosch and ATAG Heating Technology to install and service their products to the highest of standards. We are also very pleased to be members of the well respected WHICH Trusted trader scheme with over 350, 5 * reviews.
As a business focused on excellent customer service, quality and value, High Efficiency Heating (UK) Ltd. have been selected by Worcester Bosch and ATAG Heating Technology, to form a strong local partnership as part of their exclusive Accreditation and Service Partner Schemes. Because of this partnership we are able to provide you with their industry leading, no quibble, parts and labour guarantee on both the W

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas safety testing and inspection
    • Radiators and central heating
    • Gas cooker installation
    • Gas emergencies
    • Gas cooker repair
    • Gas fire repair and servicing
    • Immersion Heaters
    • Power flushing
    • Underfloor heating
  • Plumbers

    • Unvented cylinder installation and maintenance
  • Renewable energy

    • Air source heat pumps
    • Ground source heat pumps
  • Gas installers

    • Gas Fires
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Immersion Heaters

Customer reviews

5.0
445 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Excellent work
Customer Service
Quality
Value
They fitted a new heating boiler and updated valves on several radiators. The work was completed in a single day as agreed at an initial meeting with the manager They came at the time agreed, covered all non working areas and tidied and moved furniture back into place when the jobs were completed. They were helpful and polite throughout and returned the following day to answer questions about the most effective use of the thermostat. Their workmanship was excellent.
K Mann03/02/2020
Exactly as things should be
Customer Service
Quality
Value
Great service throughout... No pressure when providing a quotation. Quality installation and the guys left no mess at all. Always friendly and helpful at service time. Had a small problem recently. Phoned HEH at 3 pm on a Friday afternoon. Someone car round within an hour! They sorted the problem out with no fuss. They really do believe in customer service. Would recommend to anyone.
Customer in Greater Manchester29/01/2020
Great company
Customer Service
Quality
Value
The lads Dylan and Dylan were very professional and extremely polite work is second to none. The whole process from start to finish has been expertly carried out. Thanks to the whole team, well done. Definitely recommend to anyone. Cheers.
Customer in Greater Manchester28/01/2020
The trader replied (on 04/02/2020)
Good Afternoon Thank you for your kind review. Dylan and Dylan are great engineers and love what they do. Thank you for having us carry out work in your home. We are so pleased you are happy with the service you received from all of us here at HEH. Warm Regards HEH
Gas pipe filter
Customer Service
Quality
Value
The manufacturer of our central heating boiler recommended that we fit a filter in the gas supply pipe, to prevent a build-up of dirt in the boiler. HEH provided a quote within a day then arranged a convenient time for the filter to be fitted. The engineer arrived at the appointed time and completed the work very efficiently. He was friendly and pleasant, and took the trouble to explain exactly what had been done as well as how the filter would be cleaned during the annual service.
Customer in Greater Manchester27/01/2020
The trader replied (on 04/02/2020)
Good Afternoon Thank you for taking the time to leave us a great review and Thank you for having us carry out work in your home. It is important to us that our customers understand the process of the works we carry out to get the best out of their chosen product/ appliance. If you require any further assistance with your boiler, filter or controls please do not hesitate to contact us :) Thank Again All the Team at HEH
Brilliant job.
Customer Service
Quality
Value
Would recommend them highly. Good job. Workmen very good and very friendly. Will always use them. Very good value for money.
Brenda, Cheshire23/01/2020
The trader replied (on 04/02/2020)
Good Afternoon Brenda Thank you for your lovely review. We are so pleased you were happy with our services. Warm Regards From all the Team at HEH
Fantastic service!
Customer Service
Quality
Value
Gareth, the heating engineer, was prompt to arrive and quick to fix the problem with our radiator. He did a fantastic job and is extremely knowledgeable about the variety of heating solutions we could go for to gain some heating balance within our household. I would totally recommend High Efficiency Heating, all their staff are fantastic - extremely approachable, no question is too ridiculous! The whole process is brilliant too, from booking an appointment, to text reminders, through to completion of the job. Can’t recommend them enough.
Jenny Westwood09/01/2020
The trader replied (on 17/01/2020)
Good Afternoon Jenny Thank you for your lovely review. It is always a pleasure carrying out works for you. We are so pleased you are happy with all of our services form the office to the engineers. If you need any further assistance with your heating needs you know where we are. Thanks Again From all the Team at HEH
Excellent Service!!
Customer Service
Quality
Value
Was recommended to ring this company regarding my heating not turning off in one area. Rang yesterday and today arrived and fixed the problem. Had the part already on the vehicle. Can recommend this company 100%.
Customer in Greater Manchester07/01/2020
The trader replied (on 17/01/2020)
Good Afternoon Thank you for taking the time to leave us a great review. We are happy we were able to be of assistance to you and managed to repair your heating. If you require any further assistance with your heating needs in the future just give us a call. We are always happy to help Warm Regards All the Team at HEH
New boiler
Customer Service
Quality
Value
The company fitted a new boiler and flushed the system. Very professional service from Richard who came to give a quote to the guys who fitted the boiler. I was notified by text that they were on their way and they arrived at the time they said they would. Very happy with service and would recommend.
Customer in Greater Manchester06/01/2020
The trader replied (on 17/01/2020)
Hi, Thank you for your kind review. We like to make sure our customers are kept up to date with the process of works we carry out. We would like to take this opportunity to thank you for having HEH carry out works in your home. We look forward to seeing you again in the future for your annual boiler service. If you require any assistance with your heating or controls please do not hesitate to contact us Warmest of REgards From all the Team at HEH
Consistently good service
Customer Service
Quality
Value
We have been customers of HEH for many years. Andy and his team of engineers are always professional, courteous and helpful. We had an unforeseen problem with our boiler over New Year and Andy personally made sure it was resolved as quickly as possible despite the company technically being closed for the holiday period. He maintained contact with us and ensured the work was completed at the earliest opportunity. He genuinely cares about his customers and clearly strives to provide an excellent level of customer care. His engineers were, as always, prompt, polite and professional. I am happy to recommend High Efficiency Heating unreservedly.
Roger, Stockport04/01/2020
The trader replied (on 17/01/2020)
Good Afternoon Roger Thank you for having us attend your heating needs over the years. Its a pleasure working for you. We are happy we could be of assistance to you, even over the New Year. As one of our valued Heat Plan customers we will always attend within 24 hours any time of year Even the big man himself MR B. He does take great pride in what he does and values all of our customers. We look forward to seeing you again later on for your annual boiler service. If you require any further assistance in the mean time please do not hesitate to call us With the Warmest of Regards Thank you From All the Team at HEH
Neat and tidy job
Customer Service
Quality
Value
This review is based on the time from the original quote to a few days after the job was completed. My old boiler was on it's last legs, and i could only get a few hours out of it a day. It was grim at times due to lack of heat (in December). Contacted HEH, and they came round and gave me a quote, and also spotted a couple of other problems (one radiator needed replacing due to corrosion). They pushed the job through for me due to circumstances in my house (ie near lack of heating in winter), at a busy time of the year. They fitted the (Worcester) boiler and changed the radiator, and did a really clean and tidy job. Both in terms of work on the boiler (and some external piping work for the boiler), and in terms of the state of my house when they left. You could tell the lads took pride in their work.
Customer in Derbyshire17/12/2019