Endorsed by Which?

High Efficiency Heating UK Ltd

5.0

962 Reviews

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Organisations and Awards

Jul 2020
Jul 2019

About

High Efficiency Heating (UK) Ltd.
We are a local, family run business based in Ashton Under Lyne, Lancashire. All our engineers are Gas Safe registered which means they have been certificated by the official regulatory body to make sure they are competent and qualified to work safely and legally with gas related appliances in your home.
HEH are Level 2 Worcester Accredited Partners. Our engineers have received training by Worcester Bosch to install and maintain their products. Because of this partnership we are able to provide you with their industry leading parts and labor guarantee.

As a business focused on excellent customer service, quality and value, High Efficiency Heating (UK) Ltd have now received over 500 five star Which Trusted Trader reviews from which we are very proud of.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas safety testing and inspection
    • Radiators and central heating
    • Gas cooker installation
    • Gas emergencies
    • Gas cooker repair
    • Gas fire repair and servicing
    • Immersion Heaters
    • Power flushing
    • Underfloor heating
  • Plumbers

    • Unvented cylinder installation and maintenance
  • Renewable energy

    • Air source heat pumps
    • Ground source heat pumps
  • Gas installers

    • Gas Fires
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Immersion Heaters

Customer reviews

Why you can trust these reviews

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5.0
962 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Excellent Customer Care
Customer Service
Quality
Value
Long time customer and a manifold split on boiler. Despite a hectic schedule HEH got Billy out to us and resolved the fault with minimum fuss as quickly as possible. An air lock issue in boiler also resolved professionally and work carried out in a clean, courteous and efficient time scale working around our commitment for an important appointment we could not change. Much appreciated customer care. Thank You
Customer in Greater Manchester Posted on 14/01/2026 , work completed 14/01/2026
The trader replied (on 19/01/2026)
Thanks so much for taking the time to leave this review. We’re really glad we could get Billy out to you quickly and get everything sorted with minimal hassle, especially around your appointment. I’ll be sure to pass your thanks on to Billy and the team — it’s much appreciated and we’re always happy to help! thank you
Repair
Customer Service
Quality
Value
Billy called out to do the repair on the boiler.Absolutely great service as always, thanks to everyone who was involved 👍
Customer in Greater Manchester Posted on 14/01/2026 , work completed 13/01/2026
The trader replied (on 19/01/2026)
Thank you so much for the great review! We’re really pleased to hear Billy was able to get your boiler repaired and that you received our usual level of service. I’ll be sure to pass your kind words on to the whole team. We really appreciate your continued support thank you.
Boiler repair
Customer Service
Quality
Value
So had a problem with my boiler during the cold weather and called HEH for assistance. I have to praise the internal staff for their help and willingness to move my appointment around as I work away a lot. Billy came out and sorted the fault quickly and effectively while being a friendly and helpful person. Well done all at HEH you are a credit to the service and I will definitely use your company again.
Customer in Greater Manchester Posted on 09/01/2026 , work completed 09/01/2026
The trader replied (on 14/01/2026)
Thank you for the lovely review. We’re really glad the team could help during the cold weather and work around your schedule—it’s great to hear the office staff and Billy looked after you so well. We’ll be sure to pass on your kind words. Thanks again for choosing HEH and we look forward to helping you again in the future.
Fault on boiler
Customer Service
Quality
Value
Called today Mr Baxter call out had a check and within 2 min noticed the fault and ordered the part. Calling back to repair soon as the part is here. Absolutely brilliant service.
Customer in Greater Manchester Posted on 08/01/2026 , work completed 08/01/2026
The trader replied (on 14/01/2026)
Thanks so much for the great feedback. We’re really glad Mr Baxter was able to quickly find the fault and get the part ordered straight away. Thanks again for choosing HEH!
Installation of four new radiators
Customer Service
Quality
Value
HE Heating are a fantastic company.Our Scout group needed an upgrade on its heating system.We were lucky enough to receive a grant from Better Youth Spaces.I called HE Heating they came out and explained everything clearly. Telephone calls were answered quickly.The installation took one day. The engineers explained how the thermostat worked.They set all the different times for when the hut is in use. I would like to thank the team for doing a great job.They have created a better youth space for the children of Droylsden.Furthermore,the hut is now warm and welcoming to the adult volunteers.Finally,it also provides a cosy rehearsal space for the legendary St.John's band.
Customer in Greater Manchester Posted on 02/01/2026 , work completed 27/11/2025
The trader replied (on 14/01/2026)
Thank you for such a brilliant review. It was a pleasure working with your Scout group and being part of a project that benefits so many people. We’re really pleased everything ran smoothly, from the planning through to the installation, and that the hut is now warm, welcoming and easy to use. Thanks again to everyone involved—and we’re glad the space is being enjoyed by the Scouts, volunteers and the legendary St John’s band!
5 star service
Customer Service
Quality
Value
We've been with HEH for 2 years and they're always reliable and provide a quality service. We're on the service plan which leaves the British Gas one standing and fortunately have only need this for the inclusive annual boiler service.
Customer in Greater Manchester Posted on 23/12/2025 , work completed 23/12/2025
The trader replied (on 14/01/2026)
Thanks for taking the time to leave us such a great review. It’s lovely to hear you’ve been happy with the service over the past couple of years and that the service plan is giving you good value. We appreciate you choosing HEH and look forward to looking after your heating for many years to come.
Great service
Customer Service
Quality
Value
We had booked a boiler service for January but we also had a leaking radiator, so that was put on the notes. Got a call today to say that they had noticed the leak on the notes and that an engineer was free earlier so would we like an appointment. And hey presto! We have a serviced boiler and a fixed radiator, before Christmas. Brilliant service, lovely engineer. Couldn't be happier.
Customer in Greater Manchester Posted on 19/12/2025 , work completed 19/12/2025
The trader replied (on 14/01/2026)
Thank you so much for the great feedback! We’re really glad we could move your appointment forward and get both the boiler serviced and the radiator fixed before Christmas. It’s lovely to hear you were happy with the engineer and the service overall. Thanks for choosing HEH we really appreciate it!
Trusted company
Customer Service
Quality
Value
HEH have been looking after our heating system for over 14 years now. Our old house has had some problems but HEH have always attended quickly and provided a fix. The engineers are friendly, professional and tidy. I am usually at home alone when they attend and I always feel comfortable and safe. HEH have given us consistent high-quality service and we would highly recommend them.
Customer in Greater Manchester Posted on 19/12/2025 , work completed 19/12/2025
The trader replied (on 14/01/2026)
hank you so much for your kind and detailed review. We truly appreciate your loyalty over the past 14 years and are delighted to hear that our team has consistently been able to support you. Thank you again for your recommendation and continued trust in HEH.
Boiler Service
Customer Service
Quality
Value
Work completed today very efficiently, great communication by the company to alert us to the arrival of their engineer. Very pleasant and extremely helpful and polite, the work was done very quickly and all explanations were clear and concise. All in all a very thorough service provided. Excellent service and I would highly recommend this company. Thank you.
Customer in Greater Manchester Posted on 09/12/2025 , work completed 09/12/2025
The trader replied (on 11/12/2025)
Thank you so much for your lovely review! We’re really glad to hear everything went smoothly with your boiler service. We really appreciate your recommendation — it means a lot. Thanks again for choosing us, and if you need anything in the future, we’re always here to help!
On time, great communication
Customer Service
Quality
Value
Super service as always. Keep you in the loop and engineer does a great job. Pleasant & friendly engineer
Customer in West Yorkshire Posted on 03/12/2025 , work completed 03/12/2025
The trader replied (on 11/12/2025)
Thanks so much for your lovely review! We’re really happy to hear you had another great experience with us. Keeping you updated and making sure the job’s done properly is always our priority, and it’s great to know the engineer came across as pleasant and friendly too. We really appreciate your support — anytime you need us, we’re here!
Great service
Customer Service
Quality
Value
I have used this company before today I had my boiler serviced they are prompt and all the workers are professional. They arrive on time and are always respectful of my property. The work is completed to a high standard and the worker always keeps me updated whilst completing the work. I would always use this company as I feel I can trust the workmen and the work they are completing
Customer in Greater Manchester Posted on 20/11/2025 , work completed 20/11/2025
The trader replied (on 11/12/2025)
Thank you so much for your lovely review! We’re really glad to hear you’ve had consistently good experiences with us. It’s great to know our team arrives on time, keeps you updated, and treats your home with respect — that’s exactly what we aim for. We really appreciate your trust and continued support. If you ever need anything, we’re always here to help!
Great company
Customer Service
Quality
Value
Came to do annual service, usual excellent and efficient service. Used this company for the past 6 years, wouldn’t go anywhere else. Highest recommendation
Customer in Greater Manchester Posted on 14/11/2025 , work completed 14/11/2025
The trader replied (on 11/12/2025)
Thanks so much for your lovely review! It means a lot that you’ve trusted us for the past 6 years and wouldn’t go anywhere else. Your recommendation is hugely appreciated. Many Thanks from all at HEH.
Great Service
Customer Service
Quality
Value
We’ve had our heating system installed and serviced by High Efficiency Heating since 2011. Never had any problems whatsoever, the efficiency and service over the years is superb, it’s reassuring to have a company dedicated to customer care and service. We highly recommend.
Customer in Derbyshire Posted on 12/11/2025 , work completed 12/11/2025
The trader replied (on 11/12/2025)
Thank you so much for sticking with us since 2011! We really appreciate your loyalty. It’s great to hear your heating system has been running smoothly and that our team has been able to look after you over the years. Your recommendation means a lot. If you ever need anything, you know where we are! Thanks again from all of us at High Efficiency Heating UK.
Clean courteous and tidy
Customer Service
Quality
Value
Bryn came to service our boiler on 31st October. He arrived within the time slot and was very polite. He was very respectful of the property and took time to place shoe protection on his shoes. He carried out the work without fuss and left our property in a very clean and tidy manner. A great ambassador for this company. I can highly recommend High Efficiency Heating UK to anyone. They are an excellent and reputable company.
Customer in Greater Manchester Posted on 11/11/2025 , work completed 31/10/2025
The trader replied (on 11/12/2025)
Thank you so much for your wonderful review! We’re delighted to hear that Bryn provided a polite, tidy, and professional service during your boiler appointment. We truly appreciate your kind words and your recommendation of High Efficiency Heating UK. It means a great deal to our team. If you ever need anything in the future, we’re always here to help. Thank you again for choosing us!
Excellent as ever
Customer Service
Quality
Value
Phoned HEH with possible boiler issue. Came promptly and calmly explained the potential issue and solution, which could be intermittent. As ever a professional service from a trusted company. I would recommend them.
Customer in Greater Manchester Posted on 07/11/2025 , work completed 07/11/2025
The trader replied (on 11/11/2025)
Thank you for your kind words! We’re glad we could provide a prompt and professional service, and we really appreciate your recommendation. Amazing 5 star review thank you.
Brilliant warm air service
Customer Service
Quality
Value
Absolutely brilliant Very helpful engineer Hope to use regularly in the future Contact with office good and kept informed of engineer’s arrival time Would highly recommend to anyone particularly those with older heating systems
Customer in Greater Manchester Posted on 06/11/2025 , work completed 06/11/2025
The trader replied (on 11/11/2025)
Thank you for your fantastic review! We’re thrilled to hear our engineer and office team provided helpful, timely service. Your recommendation means a lot, and we look forward to assisting you again in the future.
Excellent service
Customer Service
Quality
Value
Excellent service from HEH. The engineer arrived on schedule following a text message. He was very polite and efficient. Carried out the service of both the fire and boiler and kept me informed throughout. Thank you
Customer in Greater Manchester Posted on 06/11/2025 , work completed 06/11/2025
The trader replied (on 11/11/2025)
Thank you for your kind words! We’re glad our engineer could provide polite, efficient service and keep you informed throughout. Your feedback is much appreciated!
Boiler Service
Customer Service
Quality
Value
First time I used HEH for our boiler service. I walked into their office inquired about service. We agreed a date for service. Staff efficiently booked engineer appointment. On the day Engineer sent me a text half an hour before he due to come. Bren was very polite and pleasant. He explained about what kind of service he was going to do. He carried out the job very efficiently. Excellent. I would highly recommend HEH to anyone.
Customer in Greater Manchester Posted on 29/10/2025 , work completed 29/10/2025
The trader replied (on 11/11/2025)
Thank you for your kind review! We’re delighted your first experience with us went so smoothly and that our engineer provided a polite and efficient service. Your recommendation means a lot to the whole team!
Leaking boiler
Customer Service
Quality
Value
1st class service again from first call to job completion. Called HEH at 9am this morning to report a leak from our boiler and was given a two hr time frame for the engineer to attend. Also received a text message 10 minutes before the engineer arrived. Part replaced and boiler repaired by 12! Polite, efficient engineer who identified the problem immediately. No waiting for parts as he had them available and no mess. Price for the job brilliant. We would have paid the same just as a call out charge with other providers. We have also used HEH for our annual boiler service for years now and have never had a better service.
Customer in Greater Manchester Posted on 29/10/2025 , work completed 29/10/2025
The trader replied (on 11/11/2025)
Thank you for your fantastic review! We’re so pleased we could get your boiler sorted quickly and that you’re happy with both the service and value. We really appreciate your continued trust and loyalty over the years! Thank you
Efficient Service as Usual!
Customer Service
Quality
Value
We book our annual boiler service with HEH. Always handled efficiently by the office staff. Engineers are friendly and take the time to explain if there are any problems. Great service as usual.
Customer in Greater Manchester Posted on 27/10/2025 , work completed 27/10/2025
The trader replied (on 11/11/2025)
Thank you for your kind review! We’re glad to hear you’re happy with our service year after year. Your feedback means a lot to us!
Fantastic service
Customer Service
Quality
Value
I called HEH around 10.30 this morning because of two leaking radiators. About an hour later an engineer turned up to repair them. Fantastic time scale. The engineer was extremely polite and efficient and was totally respectful of my property. Even though he had to go out to his van several times. He put shoe covers on each time he returned. I have used this company for many years and always find their service second to none. I would never have any hesitation is recommending them to anyone.
Customer in Greater Manchester Posted on 27/10/2025 , work completed 27/10/2025
The trader replied (on 11/11/2025)
Thank you for your lovely review and for being a loyal customer! We’re so pleased our engineer could attend quickly and provide the service you expect from us. Your recommendation means a lot to all at HEH
Brilliant Service
Customer Service
Quality
Value
I requested a call out and Richard came to sort my thermostat out. It was a problem easily resolved using his expert knowledge.
Customer in Greater Manchester Posted on 17/10/2025 , work completed 17/10/2025
The trader replied (on 11/11/2025)
Thank you for your review! We’re glad Richard was able to resolve your thermostat issue quickly and get everything working again. Thanks for choosing HEH!
Replacement Boiler
Customer Service
Quality
Value
We have been using HEH for a number of years for services and when the time came for a new boiler we trusted them to do the job. The surveyor came and explained what needed doing and shortly after his visit we received the quote which we happily accepted. On the day of the installation Jack and Dylan arrived on time and confirmed what they were doing. They worked steadily during the day and kept us informed about what was going on. The second morning Josh came to help with the brickwork for the new flue. All the lads were great and they cleaned up after themselves. I can't express how happy we were with the job they did.
Customer in Greater Manchester Posted on 15/10/2025 , work completed 14/10/2025
The trader replied (on 11/11/2025)
Thank you so much for taking the time to share your experience! We’re delighted to hear that you’ve trusted us over the years and are so pleased with your new boiler installation. Jack, Dylan, and Josh will be thrilled to know their hard work and professionalism made such a positive impression. We really appreciate your kind words and continued support — it means a lot to the whole team!
5 star review 😁
Customer Service
Quality
Value
I called this company yesterday because my boiler had stopped working, and they managed to send an engineer out first thing this morning. The repair was done quickly and professionally, and the boiler is now working perfectly again. The engineer was friendly, explained everything clearly. Really impressed with how fast and efficient the whole process was — highly recommend!
Customer in Greater Manchester Posted on 14/10/2025 , work completed 14/10/2025
The trader replied (on 11/11/2025)
Thank you so much for your kind review! We’re delighted to hear that our engineer was able to get your boiler up and running so quickly. thank you from all at HEH
Warm air system service
Customer Service
Quality
Value
Dave was due at 8:00 am. Knock on door at exactly 8:00 am! We had reported a little issue with this otherwise excellent system, and he looked at possible issues and discovered the problem. There’s obviously years of experience there! Phoned Johnson and Starley for advice, who said they would send a part straight away. Good service there too. He left a couple of fan heaters to take the chill off. Very thoughtful. Oh, anyone with ACDC as a ringtone has to be a safe pair of hands!
Customer in Greater Manchester Posted on 29/09/2025 , work completed 29/09/2025
The trader replied (on 02/10/2025)
Thank you for taking the time to leave such a great review! We're really glad Dave was able to get to you promptly and identify the issue so efficiently. His years of experience definitely shine through, And we couldn’t agree more — anyone with ACDC as their ringtone definitely knows what they’re doing! Thanks again for your kind words.