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Endorsed by Which? Trusted Traders

High Efficiency Heating UK Ltd

Profile thumb heh logo resized
5.0

643 Reviews

Organisations and Awards

Jul 2020
Jul 2019

About

High Efficiency Heating (UK) Ltd.
We are a local, family run business based in Ashton Under Lyne, Lancashire. All our engineers are Gas Safe registered which means they have been certificated by the official regulatory body to make sure they are competent and qualified to work safely and legally with gas related appliances in your home.
HEH are Level 2 Worcester Accredited Partners. Our engineers have received training by Worcester Bosch to install and maintain their products. Because of this partnership we are able to provide you with their industry leading parts and labor guarantee.

As a business focused on excellent customer service, quality and value, High Efficiency Heating (UK) Ltd have now received over 500 five star Which Trusted Trader reviews from which we are very proud of.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas safety testing and inspection
    • Radiators and central heating
    • Gas cooker installation
    • Gas emergencies
    • Gas cooker repair
    • Gas fire repair and servicing
    • Immersion Heaters
    • Power flushing
    • Underfloor heating
  • Plumbers

    • Unvented cylinder installation and maintenance
  • Renewable energy

    • Air source heat pumps
    • Ground source heat pumps
  • Gas installers

    • Gas Fires
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Immersion Heaters

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
643 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Boiler service
Customer Service
Quality
Value
Engineer arrived to service our Combi boiler, work carried out quickly and everything left neat and tidy, great service, I would not hesitate to recommend High Efficiency Heating UK.
Customer in Greater Manchester Posted on 15/08/2022 , work completed 15/08/2022
The trader replied (on 18/08/2022)
Hello Thank you for your kind review. We are so pleased you were happy with the service that you received and we thank you for considering us for are recommendation. Warmest Regards From All the Team at HEH
fitting of Worcester Bosch Boiler
Customer Service
Quality
Value
We selected this company from 3 quotations. The difference in price was minimal but the company was recommended by family members. The quotation, given personally, was the most comprehensive, detailing fully the parts needed and the time it would take to complete the work. The workmen arrived on time. They were pleasant, polite and reassuring when we asked any questions. The boiler was in the garage and on completion, the two men cleaned up the area! The workmen clarified the boiler's workings, explained how the control panel worked-to both my husband and myself -and left us with the product pack. Obviously we were in contact with their office re payment etc. Their office staff were equally as pleasant and helpful. Would have no hesitation in recommending the company.
Customer in Greater Manchester Posted on 11/08/2022 , work completed 22/08/2008
The trader replied (on 18/08/2022)
Good Afternoon Thank you for choosing us to carry out works in your home. We hope that you are enjoying all of the benefits of your new Worcester Boiler. Its important to us that our customers know about any works we are due to carry out in their homes in full detail and we are pleased that you were happy with the service that you received. Should you need any assistance with your new boiler please do not hesitate to contact us Warmest Regards All the Team at HEH
Boiler Exchange
Customer Service
Quality
Value
The work they did was excellent, my wife and I were delighted with everything they did. The boss dealt with us and we discussed our requirements and they were brilliant.
Which? Trusted Traders Consumer Posted on 04/08/2022 , work completed 13/07/2022
The trader replied (on 18/08/2022)
Good Afternoon Thank you for your lovely review, We are so pleased that you were happy with the service you received during your recent boiler installation. If you need any assistance with your new boiler or controls please do not hesitate to contact us. Kind Regards All the team at HEH
Helpful & Professional
Customer Service
Quality
Value
Routine boiler service, got a text message to say on the way arrived within fifteen minutes, the engineer was polite, professional & gave helpful advice re boiler settings. Would highly recommend the company.
Karen in Greater Manchester Posted on 03/08/2022 , work completed 02/08/2022
The trader replied (on 18/08/2022)
Hello Thank you for your review, Its important to us that our customers are kept up to date with works that we are due to carry out. Thank you for having us carry out work in your home. Warm Regards All the Team at HEH
Difficult job
Customer Service
Quality
Value
What seemed at first to be one faulty radiator turned into a much bigger job where all the pipes on the ground floor had to be replaced. HEH came out several times to get to the bottom of the problem and we're determined to sort it out. When the job was done the 2 lads arrived on time, were really friendly and completed the work on time. We went out and left them to it and when we got back you wouldn't have known they'd been; the house was so clean.
Customer in Greater Manchester Posted on 29/07/2022 , work completed 15/07/2022
The trader replied (on 18/08/2022)
Good Afternoon Thanks for taking the time to leave us a lovely review. We are so pleased that we managed to diagnose and rectify the fault on your heating system. HEH take great pride in our work and will always leave our customers homes as clean as possible. Thank You for having us carry out work in your home. Warmest Regards From all the Team at HEH
Professional, efficient and highly recommended company
Customer Service
Quality
Value
My house is 180 years old and I was anxious about possible problems when my gas boiler needed to be replaced. Especially as there was an ancient tank in the loft (which had started to leak!) I thought it would be a huge job to remove. A friend highly recommended this company to me so I duly booked an appointment for Richard, their Tech Support Manager to visit and quote for the job. I accepted their fair quotation and the work was booked to take 2 1/2 days. On the first day Dave and Chevy arrived and were so calm and competent any fears I had about the scale of the job immediately disappeared. The job was duly completed on time. They left the house clean and tidy and looking as though the job had been a doddle though I think it was quite complicated and needed experienced people to complete the work. I would highly recommend this company to anyone who needs replacement boilers or maintenance to their heating systems.. Well done Dave and Chevy and thank you.
Customer in Greater Manchester Posted on 13/07/2022 , work completed 07/07/2022
The trader replied (on 18/08/2022)
Good Afternoon Thank you for your great review. Our team love a good project to get stuck into. We are so pleased that you were happy with the works that Dave & Chevy carried out in your home. HEH take great pride in how clean we keep our work areas. Our office team are always on hand to help and advise should you ever need any assistance with your new boiler or controls. It means a lot that you would for consider us for a recommendation. Warmest Regards From All the Team at HEH
Boiler triggering off
Customer Service
Quality
Value
I have a home heating plan with HEH and had to call them out as the boiler was triggering off after using the shower for a while. I phoned just after 8.0 am and the engineer arrived a couple of hours later. Chevy was polite, friendly and very efficient. He made a thorough inspection of the boiler and made a couple of repairs. Very satisfied.
Customer in Greater Manchester Posted on 04/07/2022 , work completed 04/07/2022
The trader replied (on 12/07/2022)
Good Morning Thank you for leaving us a great review. As a home care heat plan customer we will always get out to you within 24 hours of the first call and carry out the required repairs. It means a lot that you are one of our priority customers. We are just happy that Chevy managed to get the heating and hot water running smoothly again. Warmest Regards From all the team at HEH
Excellent customer service
Customer Service
Quality
Value
Routine boiler service. A text message to say the engineer was on his way....10mins later he turned up. Completed the service quickly and was very polite and courteous. First class company. Highly recommended
Andrew in Greater Manchester Posted on 29/06/2022 , work completed 29/06/2022
The trader replied (on 29/06/2022)
Hello Thank you for your first class review. We are so pleased you were happy with the service you received from the courtesy text message prior to your appointment to the boiler maintenance. Warmest Regards From all the team at HEH
Leaking pipe
Customer Service
Quality
Value
What can I say about HEH what a fantastic company so polite and knowledgeable, thank you guys fixed a leaking pipe in my ceiling no problem no mess when other companies had stated that it couldn't be done without ripping my bathroom floor up treated our home and ourselves with respect from start to finish recommending this great company to anybody.
Kevin in Greater Manchester Posted on 28/06/2022 , work completed 28/06/2022
The trader replied (on 29/06/2022)
Hi Than you for taking the time to leave us a great review. We are so happy that we managed to get your leak sorted without to much disruption. Thankyou for considering us for a recommendation also. It really does mean a lot :) Warmest Regards From all the Team at HEH
Excellent
Customer Service
Quality
Value
Arrived on time. The engineer that turned up was very polite and helpful. Would definitely recommend this company and will be using them again.
Customer in Greater Manchester Posted on 21/06/2022 , work completed 21/06/2022
The trader replied (on 22/06/2022)
Hello Thank you for your kind review. We are pleased that you were happy with the service you received and that you would consider us to carry out work in your home again. It means a lot :) Warmest Regards From all the Team at HEH