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High Efficiency Heating UK Ltd

5.0

937 Reviews

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Organisations and Awards

Jul 2020
Jul 2019

About

High Efficiency Heating (UK) Ltd.
We are a local, family run business based in Ashton Under Lyne, Lancashire. All our engineers are Gas Safe registered which means they have been certificated by the official regulatory body to make sure they are competent and qualified to work safely and legally with gas related appliances in your home.
HEH are Level 2 Worcester Accredited Partners. Our engineers have received training by Worcester Bosch to install and maintain their products. Because of this partnership we are able to provide you with their industry leading parts and labor guarantee.

As a business focused on excellent customer service, quality and value, High Efficiency Heating (UK) Ltd have now received over 500 five star Which Trusted Trader reviews from which we are very proud of.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas safety testing and inspection
    • Radiators and central heating
    • Gas cooker installation
    • Gas emergencies
    • Gas cooker repair
    • Gas fire repair and servicing
    • Immersion Heaters
    • Power flushing
    • Underfloor heating
  • Plumbers

    • Unvented cylinder installation and maintenance
  • Renewable energy

    • Air source heat pumps
    • Ground source heat pumps
  • Gas installers

    • Gas Fires
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Immersion Heaters

Customer reviews

Why you can trust these reviews

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5.0
937 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
A decade of great service
Customer Service
Quality
Value
HEH have looked after our home heating system for a decade now. They have always provided excellent service, with a smile. Today they have attended and fixed our issue. They are always prompt, helpful and ensure we are happy before they leave. Thank you!
Customer in Greater Manchester Posted on 24/11/2021 , work completed 24/11/2021
The trader replied (on 03/02/2022)
Good Morning A Decade! Thank you so much for your custom over the past 10 years. It means so much to us. We are so pleased that you are happy with he services we have provided for you over the years. We will continue to provide this service for you in the future. Thank You for your kind review. Kindest Regards From all the Team at HEH
First class
Customer Service
Quality
Value
First used HEH 8 years ago when we had a full central heating system fitted. Dust coverings were put down before the start of any work. Removal of the old system including the large water tank from the loft which was in itself a difficult job. After leaving them with all brewing info we went out and left them to it. Returning 4/5 later the team were just removing the dust covers. You would never know they had fitted a new heating system very room was spotless . HEH have carried out an annual service over the last 7 years and again been first class. We have recommended HEH to family /neighbours and friends all have had the same First class service. We would like to thank Andy & Sharon Baxter & all their team for all the work they have carried out for us.
Customer in Greater Manchester Posted on 23/11/2021 , work completed 22/11/2021
The trader replied (on 14/01/2022)
Good Afternoon, Thank you for your very kind review. HEH always take care when working in our customers' homes. Our engineers always appreciate a good brew ;) - We are so pleased with the service we provided during your installation and since then during your boiler maintenance. We would like to thank you for your continued custom over the past 8 years. It really does mean a lot. Also thank you for considering us for recommendations to your family and friends. we really appreciate it. Warmest Regards From all the Team at HEH
Fantastic after sales service
Customer Service
Quality
Value
Had boiler installed 11 months ago. Had issue which turned out to be unrelated to boiler but an engineer was scheduled to attend within the hour. I wouldn’t hesitate to recommend for boiler installation or after sales service. Friendly professional, experienced company
Customer in Greater Manchester Posted on 21/11/2021 , work completed 19/11/2021
The trader replied (on 14/01/2022)
Hello Thank you for your kind review.
Very efficient, friendly and tidy
Customer Service
Quality
Value
Liam and Dave from HEH came round to modify our existing heating system and install a new boiler, all new radiators and remove an old gas fire. We gave them a key and left them to do the work whilst we went to work at the office. They did a fantastic job, always pleasant and happy to help. They kept everything clean and tidied up after every day. They even collected our amazon orders when they arrived and let the electrician in to do other work when he came round also. Really happy with the end result (heat and hot water!) and the price was very good. Have already recommended them to my father in law and would recommend to anyone. Will get them back to install a plinth heater in the near future!
Customer in Greater Manchester Posted on 20/11/2021 , work completed 18/11/2021
The trader replied (on 14/01/2022)
Good Morning I have just been reading your very kind review. Thank you. HEH will go above and beyond to keep our customers happy including accepting deliveries from Amazon! We would like to Thank you for trusting us to carry out work in your home while you were at the office and we are so pleased that you were happy with the service our engineers provided. We hope that you have enjoyed the benefits of your new boiler and controls over the winter months. I know we are due to visit you again in the near future. If you need any further assistance before then please do not hesitate to contact us. Warmest Of Regards From All the Team at HEH
Annual boiler service
Customer Service
Quality
Value
Great customer service when booking service. Engineer arrived at stated time and was friendly and professional. Will definitely use HEH again. Felt very confident that a thorough and competent service had been carried out. Highly recommend HEH
Customer in Greater Manchester Posted on 10/11/2021 , work completed 10/11/2021
The trader replied (on 26/11/2021)
Hello Thank you for your very kind review. We are so pleased that you felt confident in the engineer who attended and the service that he provided. We appreciate that you would kindly consider us for a recommendation also. If you need any further assistance with your boiler or controls during the winter months please do not hesitate to contact one of our team. We are always happy to help. Warmest Regards From all the Team at HEH
Professional as ever
Customer Service
Quality
Value
I always use HEH and they didn't disappoint this morning. On time, professional and a perfect service on my boiler.
Customer in Derbyshire Posted on 01/11/2021 , work completed 01/11/2021
The trader replied (on 26/11/2021)
Hello Thank you for your review. It really means a lot. We are so pleased you were happy with the service you received from our team. We wish you a very happy, warm and cozy winter. Warmest Regards From all the Team at HEH
New Boiler
Customer Service
Quality
Value
From quote to install every step was clear and simple. George and Jack did an awsome job they were friendly and respected my property. My new boiler is spot on for my needs thank you so much to all the team .
Customer in Greater Manchester Posted on 31/10/2021 , work completed 29/10/2021
The trader replied (on 26/11/2021)
Good Morning Thank you for taking the time to leave us a very kind review. We are so pleased that you were happy with the works carried out by George & Jack. We hope that you are enjoying all of the benefits of your new boiler and controls especially now during the colder months. Warmest Regards From all the Team at HEH
They are 5* rated for a reason
Customer Service
Quality
Value
Brilliant. We had a dead boiler and needed a new one urgently. The price was better than “the large national competitor,” the installation date was much sooner, and this came with a 10+ year guarantee which is just brilliant. End-to-end service was fantastic, they now have our business for good.
Customer in Greater Manchester Posted on 22/10/2021 , work completed 22/10/2021
The trader replied (on 29/10/2021)
Hello Thank you for your very kind review. We hope that you are enjoying the benefits of your new boiler. We will always priories emergency breakdown and installations. We are just pleased that you were happy with the service you received by us. Your guarantee will now be registered. If you need any assistance with your new boiler or controls please do get in touch. We are always happy to help :) Warmest Regards From All the Team at HEH
Great as always
Customer Service
Quality
Value
Highest standard of service. Had a heating issue, came out same day and fixed it. Been with them for years, no reason to go anywhere else.
Andrew in Greater Manchester Posted on 21/10/2021 , work completed 21/10/2021
The trader replied (on 29/10/2021)
Good Afternoon Thank you for your great review and thank you for sticking with us over the years. We hope that your heating is now running smoothly and efficiently. Thanks Again From all the Team at HEH
Outstanding Service
Customer Service
Quality
Value
We have just had a new boiler installed by Dave and Liam from HEH. Right from the initial enquiry, the survey and quote through to the installation. The service and professionalism has been outstanding. We were kept informed throughout the process with people arriving when they said they would and going out of their way to ensure we were happy with they work carried out. Excellent service throughout.
Customer in Greater Manchester Posted on 21/10/2021 , work completed 21/10/2021
The trader replied (on 29/10/2021)
Good Afternoon We hope that you are enjoying all the benefits of your new boiler installed by Dave and Liam. We do like to keep in contact with our customers when carrying out work in your home's. We are so pleased that you were happy with the service you received from start to finish. If you need any assistance with your new boiler or controls during the winter please do not hesitate to contact us. We are always happy to help. Warmest Regards From all the Team at HEH