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High Efficiency Heating UK Ltd

5.0

889 Reviews

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Organisations and Awards

Jul 2020
Jul 2019

About

High Efficiency Heating (UK) Ltd.
We are a local, family run business based in Ashton Under Lyne, Lancashire. All our engineers are Gas Safe registered which means they have been certificated by the official regulatory body to make sure they are competent and qualified to work safely and legally with gas related appliances in your home.
HEH are Level 2 Worcester Accredited Partners. Our engineers have received training by Worcester Bosch to install and maintain their products. Because of this partnership we are able to provide you with their industry leading parts and labor guarantee.

As a business focused on excellent customer service, quality and value, High Efficiency Heating (UK) Ltd have now received over 500 five star Which Trusted Trader reviews from which we are very proud of.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas safety testing and inspection
    • Radiators and central heating
    • Gas cooker installation
    • Gas emergencies
    • Gas cooker repair
    • Gas fire repair and servicing
    • Immersion Heaters
    • Power flushing
    • Underfloor heating

  • Plumbers

    • Unvented cylinder installation and maintenance

  • Renewable energy

    • Air source heat pumps
    • Ground source heat pumps

  • Gas installers

    • Gas Fires

  • Heating contractors

    • Central heating systems (installation and servicing)
    • Immersion Heaters

My work

Customer reviews

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All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

5.0
889 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Recommended

Recommended

by 100% of customers
Sort by
Excellent service as usual.
Customer Service
Quality
Value
Excellent service and repair to boiler hot water. The engineer arrived later in the day. Very pleasant informative and friendly.
Customer in Greater Manchester Posted on 02/01/2025 , work completed 02/01/2025
Recommended
The trader replied (on 31/01/2025)
Thank you for your positive review, we really do appreciate you taking the time to share with us.
Trustworthy and safe
Customer Service
Quality
Value
I had a ceiling water leak, which was sourced from the upstairs under the floor heating system. My insurance would not cover the repair and was during the Christmas break. This was a business which returned my message and arranged an early visit to fix the problem, preventing further damage. The heating engineer who attended on time, he was friendly, approachable and positive. He fixed the leak, although the replacement part was not available and an alternative option was applied. The business had only allocated a small assessment time, but the job required 3 times that length. They adjusted their appointments to resolve my matter. A credit to the business and staff.
Customer in Greater Manchester Posted on 02/01/2025 , work completed 02/01/2025
Recommended
Usual excellent service
Customer Service
Quality
Value
Following an issue with my boiler, I rang HEH and Andy arrived, checked everything, explained everything all within a few hours.
Customer in Greater Manchester Posted on 02/01/2025 , work completed 02/01/2025
Recommended
Boiler repair
Carried out work on faulty part on boiler. Done to time specified, by a very pleasant and helpful young man. Would always highly recommend your company.
Customer in Greater Manchester Posted on 20/12/2024 (Reviewer did not use service)
Recommended
Excellent service
Customer Service
Quality
Value
HEH have just fitted a boiler at my property and the whole process from getting a quote to completing the installation went very smoothly. The staff are polite and take care in their work, they explained all the information I required very clearly. A good local company who I highly recommend.
Customer in Greater Manchester Posted on 19/12/2024 , work completed 18/12/2024
Recommended
Simply the best!
Customer Service
Quality
Value
An outstanding company whose customer service is second to none, in addition to skilled and knowledgeable engineers who can be trusted to do a first class job. They really stepped up in fitting in a replacement boiler the week before Christmas as an emergency response for my elderly mum. All my dealings with the company at every point, were met with care and sensitivity. All the personnel have the same ethos and I have to say from the off I was filled with confidence and trust in the company and they certainly delivered!
Customer in Greater Manchester Posted on 17/12/2024 , work completed 17/12/2024
Recommended
Service
Customer Service
Quality
Value
I’ve used HEH for years and I cannot fault Andy and his team. From the first call to the office to the visit and sign-off, first class service. Wouldn’t go anywhere else. Highly recommended.
Customer in Derbyshire Posted on 10/12/2024 , work completed 10/12/2024
Recommended
Outstanding Service
Customer Service
Quality
Value
We had the annual boiler service done by High Efficiency Heating. The engineer spent some time thoroughly checking the system. He was punctual, polite, and happy to answer our questions. I'd just like to add that we've been using High Efficiency Heating for over 5 years, they're definitely the best company, and the customer service is second to none. I'm more than happy to keep using them for all our gas boiler needs. They get a 10/10 from me.
Customer in Greater Manchester Posted on 10/12/2024 , work completed 10/12/2024
Recommended
Efficient
Customer Service
Quality
Value
Very quick response, came within the hour of the phone call, fixed the fault on the boiler promptly, efficient, quick and done. Superb. Never known service so good and even attended on christmas eve last year. Superb Company!
Which? Trusted Traders Consumer Posted on 10/12/2024 , work completed 06/12/2024
Recommended
The trader replied (on 31/01/2025)
Thank you for taking the time to leave us this amazing review. HEH are Always happy to help.
Annual Boiler service
Customer Service
Quality
Value
Service is part of the annual service/breakdown cover which HeH provides. We were contacted to say engineer was on his way. Engineer was polite and informative in respect of the service. Clean and tidy very efficient. Informed about the parts being replaced as part of the service. Left feeling very confident in the work carried out.
Customer in Greater Manchester Posted on 01/12/2024 , work completed 29/11/2024
Recommended
The trader replied (on 31/01/2025)
Thank you for your kind review.
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