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High Efficiency Heating UK Ltd

5.0

846 Reviews

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Organisations and Awards

Jul 2020
Jul 2019

About

High Efficiency Heating (UK) Ltd.
We are a local, family run business based in Ashton Under Lyne, Lancashire. All our engineers are Gas Safe registered which means they have been certificated by the official regulatory body to make sure they are competent and qualified to work safely and legally with gas related appliances in your home.
HEH are Level 2 Worcester Accredited Partners. Our engineers have received training by Worcester Bosch to install and maintain their products. Because of this partnership we are able to provide you with their industry leading parts and labor guarantee.

As a business focused on excellent customer service, quality and value, High Efficiency Heating (UK) Ltd have now received over 500 five star Which Trusted Trader reviews from which we are very proud of.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas safety testing and inspection
    • Radiators and central heating
    • Gas cooker installation
    • Gas emergencies
    • Gas cooker repair
    • Gas fire repair and servicing
    • Immersion Heaters
    • Power flushing
    • Underfloor heating
  • Plumbers

    • Unvented cylinder installation and maintenance
  • Renewable energy

    • Air source heat pumps
    • Ground source heat pumps
  • Gas installers

    • Gas Fires
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Immersion Heaters

Customer reviews

Why you can trust these reviews

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100% of the reviews we publish have been through our stringent moderation process.

5.0
846 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Worcester bosch boiler installation
Customer Service
Quality
Value
Excellent service from the start to finish I cannot recommend highly enough. Very clean workers left no mess,and were very professional 10 out of 10
Customer in Greater Manchester Posted on 25/02/2019 , work completed 25/02/2019
The trader replied (on 06/03/2019)
Hi Thank you for your kind review. We are so pleased that you would recommend our services and that you were happy with the works carried out in your home. Thank you for having us. Warm Regards The HEH team
Excellent team.
Customer Service
Quality
Value
These are a very professional company with an excellent team throughout. They are always on time and all very friendly and courteous. They took time to ensure that all carpeted areas were well protected before starting any work and cleaned up when they had completed the job. Everything has been done to our entire satisfaction, and to a high standard. They gave sound advice and never tried to sell unnecessary extras. I will definitely recommend this company to anyone.
Alan, Lancashire Posted on 22/02/2019 , work completed 22/02/2019
The trader replied (on 16/04/2019)
Hi Alan Thank you for your great review. We are so pleased you were happy with our services. It was a pleasure carrying out work for you. If you require any assistance In the future with your any of your heating appliances please do not hesitate to contact us. We are always happy to help. Warm Regards All of the Team at HEH
Fabulous company
Customer Service
Quality
Value
Had a new Worcester Bosch boiler and radiator fitted. Great quote with superb knowledge from the boss. No salesman just honest tradesmen. Explained how things would be fitted and notified me water pressure was low and who to contact to rectify situation. Fitters were prompt with much appreciated text to say on way. Great job completed in timely manner, cleaned up after themselves and went through appropriate paperwork. Couldn't ask for better. Absolutely no hesitation in recommending them,they really know their stuff.
Customer in Greater Manchester Posted on 21/02/2019 , work completed 20/02/2019
The trader replied (on 07/03/2019)
Hello Thank you for you kind review. Andy and all of the team at HEH are always honest with our customers offering the best advise possible and details of the job to be carried out before, during and after. It was a pleasure working in your home. Thankyou for having us. We hope you are making the most of your new boiler and controls. If you need any assistance with them in the furture please dont hesitate to conatct us. We look forward to seeing you again for your annual boiler servcie. Warmest of Regards All the Team at HEH
Very Thorough, Polite and Efficient. Extremely Trustworthy.
Customer Service
Quality
Value
We initially had HEH out to look at our existing boiler which was in the house when we moved here. We eventually decided to replace the existing boiler with a new one as it was apparent it had multiple faults due to its age and asked HEH for a survey and quote. This decision was based off advice from HEH but also from the manufacturer of our current boiler who agreed with the advice from HEH. HEH booked a survey and Richard arrived early on the Monday to take a look. He provided us with great advice which allowed us to make a decision on the boiler and accessories that we wanted and opted for an ATAG boiler. As our existing boiler wasn't working and we had no hot water or heating we were classed as urgent and booked in promptly for the work to be carried out in a reasonable time frame. The installers, Adam and his colleague were very professional and polite. They completed the work with minimal disruption to myself and I was able to carry on working in the house as they meticulously fitted the boiler. Adam also showed me how to setup our new WiFi thermostat and talked me through the app. Before they left they invited me into the loft to look at the boiler and be talked through the settings. I am the kind of person that likes things to be neat and tidy even if out of sight and the installation met my expectations. The wiring was very tidy and there was no mess left around the boiler or house. I would 100% recommend HEH for any work they offer.
Customer in Greater Manchester Posted on 21/02/2019 , work completed 21/02/2019
Brilliant
Customer Service
Quality
Value
Used HEH to install the boiler about 3 years ago, the install was excellent as well actually. Have annual boiler check by HEH which has been excellent every time. Great company, great staff.
Customer in Greater Manchester Posted on 18/02/2019 , work completed 18/02/2019
Highly recommended fast efficient service
Customer Service
Quality
Value
Very pleased with the fast and efficient service provided. Quote and installation done within a week. Very helpful friendly,and knowledgeable nothing was too much trouble, and left the house clean no mess. Would definitely recommend.
Customer in Greater Manchester Posted on 16/02/2019 , work completed 15/02/2019
Quick Assessment
Customer Service
Quality
Value
I called HEH Friday morning, they were with us by 9am Saturday as promised. Helped us out, came up with a plan of action. Job done. Very impressed.
Customer in Greater Manchester Posted on 16/02/2019 , work completed 16/02/2019
Brilliant as usual
Customer Service
Quality
Value
I have used high efficiency heating for a many years, they are professional, honest and reliable, i have had occasions where ive had to call Andy on a saturday evening or a sunday morning and his response is always the same, he, says its no trouble im here to help at anytime, he never makes you feel like its an inconvience to contact him at these times, he is always there when i need him on those cold days when my heating breaks down. Always good quality work and a friendly service from all the staff including the girls in the office. Please dont hesitate to use this company, they will not let you down.
Customer in Greater Manchester Posted on 13/02/2019 , work completed 13/02/2019
The trader replied (on 12/03/2019)
Good Morning We would like to say a massive thank you for your continued custom over the years. We are always happy to help even on those weekends. Andy loves what he does and having valued customers like yourself makes Andy and all the Team at HEH jobs more worth while. If you need any assistance with your heating or controls you know where we are :) Thanks Again From all The Team at HEH
Boiler Replacement
Customer Service
Quality
Value
I've been a customer of HEH for a few years and when a recent repair report highlighted the agedness of my boiler, I considered a replacement but put if off until later. Needless to say, the boiler failed on the coldest week of the year. Andy at HEH was brilliant. He scoured several suppliers for the (now defunct) replacement part, but it was clear that a new boiler was needed. HEH quoted a price which was unbeatable by other suppliers, and the new boiler was installed within 48 hours! They even came round with portable heaters whilst the boiler was on order. I would not consider any other business, as HEH has customer service which is second to none.
Customer in Greater Manchester Posted on 06/02/2019 , work completed 01/02/2019
The trader replied (on 12/03/2019)
Good Morning. Thank you for your very kind review. We hope you are enjoying your new energy efficient boiler. We will always prioritise emergency jobs like your own and we are happy we could be of assistance to you during the cold spell. Thank you for having us carry out work in your home. We look forward to seeing you again in the future for your annual boiler service. If you need any assistance before then with your heating or controls please do net hesitate to contact us Warmest of Regards All the Team at HEH
Excellent.
Customer Service
Quality
Value
Excellent service all round.
Kevin, Lancashire Posted on 05/02/2019 , work completed 05/02/2019