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Endorsed by Which?

High Efficiency Heating UK Ltd

5.0

937 Reviews

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Organisations and Awards

Jul 2020
Jul 2019

About

High Efficiency Heating (UK) Ltd.
We are a local, family run business based in Ashton Under Lyne, Lancashire. All our engineers are Gas Safe registered which means they have been certificated by the official regulatory body to make sure they are competent and qualified to work safely and legally with gas related appliances in your home.
HEH are Level 2 Worcester Accredited Partners. Our engineers have received training by Worcester Bosch to install and maintain their products. Because of this partnership we are able to provide you with their industry leading parts and labor guarantee.

As a business focused on excellent customer service, quality and value, High Efficiency Heating (UK) Ltd have now received over 500 five star Which Trusted Trader reviews from which we are very proud of.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas safety testing and inspection
    • Radiators and central heating
    • Gas cooker installation
    • Gas emergencies
    • Gas cooker repair
    • Gas fire repair and servicing
    • Immersion Heaters
    • Power flushing
    • Underfloor heating

  • Plumbers

    • Unvented cylinder installation and maintenance

  • Renewable energy

    • Air source heat pumps
    • Ground source heat pumps

  • Gas installers

    • Gas Fires

  • Heating contractors

    • Central heating systems (installation and servicing)
    • Immersion Heaters

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

5.0
937 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Recommended

Recommended

by 100% of customers
Sort by
Great service
Customer Service
Quality
Value
I have had a great service from HEH company! I have my Honeywell thermostat fitted recently by Richard Perrins. I am very happy with my heating control now. I have a boiler service today by Thomas Hughes. I am very impressed with their work and efficiency !Everybody is friendly and professional in this company. I have no worries about my heating system any more. Thank you so much.
Olga Flemington Posted on 14/02/2020 , work completed 14/02/2020
Recommended
The trader replied (on 28/02/2020)
Good Morning Olga Thank you for your lovely review. Its always a pleasure carrying out work for you. We are so thrilled you are happy with our services and staff at HEH and we thank you for your continued custom. Warmest of Regards All the Team at HEH
Excellent work
Customer Service
Quality
Value
They fitted a new heating boiler and updated valves on several radiators. The work was completed in a single day as agreed at an initial meeting with the manager They came at the time agreed, covered all non working areas and tidied and moved furniture back into place when the jobs were completed. They were helpful and polite throughout and returned the following day to answer questions about the most effective use of the thermostat. Their workmanship was excellent.
K Mann Posted on 03/02/2020 , work completed 31/01/2020
Recommended
The trader replied (on 28/02/2020)
Good Morning Mr Mann. Thanks for taking the time to leave us a review. The engineers Dave & George enjoyed installing your new boiler. We are so pleased you were happy with their service. If you require any further assistance with your new boiler or controls please do contact us. We are always happy to help. Warm Regards From All The Team at HEH
Exactly as things should be
Customer Service
Quality
Value
Great service throughout... No pressure when providing a quotation. Quality installation and the guys left no mess at all. Always friendly and helpful at service time. Had a small problem recently. Phoned HEH at 3 pm on a Friday afternoon. Someone car round within an hour! They sorted the problem out with no fuss. They really do believe in customer service. Would recommend to anyone.
Customer in Greater Manchester Posted on 29/01/2020 , work completed 07/01/2020
Recommended
The trader replied (on 27/02/2020)
Good Afternoon Thank you for taking the time to leave us a great review. We understand how demanding life can be and would never add extra pressure to any of our customers when providing quotes however we are so happy that you chose HEH to carry out work in your home. Thank you. Warmest Regards From all the Team at HEH
Great company
Customer Service
Quality
Value
The lads Dylan and Dylan were very professional and extremely polite work is second to none. The whole process from start to finish has been expertly carried out. Thanks to the whole team, well done. Definitely recommend to anyone. Cheers.
Customer in Greater Manchester Posted on 28/01/2020 , work completed 28/01/2020
Recommended
The trader replied (on 04/02/2020)
Good Afternoon Thank you for your kind review. Dylan and Dylan are great engineers and love what they do. Thank you for having us carry out work in your home. We are so pleased you are happy with the service you received from all of us here at HEH. Warm Regards HEH
Gas pipe filter
Customer Service
Quality
Value
The manufacturer of our central heating boiler recommended that we fit a filter in the gas supply pipe, to prevent a build-up of dirt in the boiler. HEH provided a quote within a day then arranged a convenient time for the filter to be fitted. The engineer arrived at the appointed time and completed the work very efficiently. He was friendly and pleasant, and took the trouble to explain exactly what had been done as well as how the filter would be cleaned during the annual service.
Customer in Greater Manchester Posted on 27/01/2020 , work completed 27/01/2020
Recommended
The trader replied (on 04/02/2020)
Good Afternoon Thank you for taking the time to leave us a great review and Thank you for having us carry out work in your home. It is important to us that our customers understand the process of the works we carry out to get the best out of their chosen product/ appliance. If you require any further assistance with your boiler, filter or controls please do not hesitate to contact us :) Thank Again All the Team at HEH
Brilliant job.
Customer Service
Quality
Value
Would recommend them highly. Good job. Workmen very good and very friendly. Will always use them. Very good value for money.
Brenda, Cheshire Posted on 23/01/2020 , work completed 23/01/2020
Recommended
The trader replied (on 04/02/2020)
Good Afternoon Brenda Thank you for your lovely review. We are so pleased you were happy with our services. Warm Regards From all the Team at HEH
Fantastic service!
Customer Service
Quality
Value
Gareth, the heating engineer, was prompt to arrive and quick to fix the problem with our radiator. He did a fantastic job and is extremely knowledgeable about the variety of heating solutions we could go for to gain some heating balance within our household. I would totally recommend High Efficiency Heating, all their staff are fantastic - extremely approachable, no question is too ridiculous! The whole process is brilliant too, from booking an appointment, to text reminders, through to completion of the job. Can’t recommend them enough.
Jenny Westwood Posted on 09/01/2020 , work completed 09/01/2020
Recommended
The trader replied (on 17/01/2020)
Good Afternoon Jenny Thank you for your lovely review. It is always a pleasure carrying out works for you. We are so pleased you are happy with all of our services form the office to the engineers. If you need any further assistance with your heating needs you know where we are. Thanks Again From all the Team at HEH
Excellent Service!!
Customer Service
Quality
Value
Was recommended to ring this company regarding my heating not turning off in one area. Rang yesterday and today arrived and fixed the problem. Had the part already on the vehicle. Can recommend this company 100%.
Customer in Greater Manchester Posted on 07/01/2020 , work completed 07/01/2020
Recommended
The trader replied (on 17/01/2020)
Good Afternoon Thank you for taking the time to leave us a great review. We are happy we were able to be of assistance to you and managed to repair your heating. If you require any further assistance with your heating needs in the future just give us a call. We are always happy to help Warm Regards All the Team at HEH
New boiler
Customer Service
Quality
Value
The company fitted a new boiler and flushed the system. Very professional service from Richard who came to give a quote to the guys who fitted the boiler. I was notified by text that they were on their way and they arrived at the time they said they would. Very happy with service and would recommend.
Customer in Greater Manchester Posted on 06/01/2020 , work completed 06/01/2020
Recommended
The trader replied (on 17/01/2020)
Hi, Thank you for your kind review. We like to make sure our customers are kept up to date with the process of works we carry out. We would like to take this opportunity to thank you for having HEH carry out works in your home. We look forward to seeing you again in the future for your annual boiler service. If you require any assistance with your heating or controls please do not hesitate to contact us Warmest of REgards From all the Team at HEH
Consistently good service
Customer Service
Quality
Value
We have been customers of HEH for many years. Andy and his team of engineers are always professional, courteous and helpful. We had an unforeseen problem with our boiler over New Year and Andy personally made sure it was resolved as quickly as possible despite the company technically being closed for the holiday period. He maintained contact with us and ensured the work was completed at the earliest opportunity. He genuinely cares about his customers and clearly strives to provide an excellent level of customer care. His engineers were, as always, prompt, polite and professional. I am happy to recommend High Efficiency Heating unreservedly.
Roger, Stockport Posted on 04/01/2020 , work completed 02/01/2020
Recommended
The trader replied (on 17/01/2020)
Good Afternoon Roger Thank you for having us attend your heating needs over the years. Its a pleasure working for you. We are happy we could be of assistance to you, even over the New Year. As one of our valued Heat Plan customers we will always attend within 24 hours any time of year Even the big man himself MR B. He does take great pride in what he does and values all of our customers. We look forward to seeing you again later on for your annual boiler service. If you require any further assistance in the mean time please do not hesitate to call us With the Warmest of Regards Thank you From All the Team at HEH
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