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High Efficiency Heating UK Ltd

5.0

789 Reviews

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Organisations and Awards

Jul 2020
Jul 2019

About

High Efficiency Heating (UK) Ltd.
We are a local, family run business based in Ashton Under Lyne, Lancashire. All our engineers are Gas Safe registered which means they have been certificated by the official regulatory body to make sure they are competent and qualified to work safely and legally with gas related appliances in your home.
HEH are Level 2 Worcester Accredited Partners. Our engineers have received training by Worcester Bosch to install and maintain their products. Because of this partnership we are able to provide you with their industry leading parts and labor guarantee.

As a business focused on excellent customer service, quality and value, High Efficiency Heating (UK) Ltd have now received over 500 five star Which Trusted Trader reviews from which we are very proud of.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas safety testing and inspection
    • Radiators and central heating
    • Gas cooker installation
    • Gas emergencies
    • Gas cooker repair
    • Gas fire repair and servicing
    • Immersion Heaters
    • Power flushing
    • Underfloor heating

  • Plumbers

    • Unvented cylinder installation and maintenance

  • Renewable energy

    • Air source heat pumps
    • Ground source heat pumps

  • Gas installers

    • Gas Fires

  • Heating contractors

    • Central heating systems (installation and servicing)
    • Immersion Heaters

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

5.0
789 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Recommended

Recommended

by 100% of customers
Sort by
Fantastic service
Customer Service
Quality
Value
Unfortunately, my boiler gave way bang in the middle of my final exams at university. After going through a bit of an ordeal with another repair man, I was relieved to come across HEH UK's number. The customer service was phenomenal and the staff were so lovely. I called about 3 times with different questions and the staff were incredibly patient and addressed all my concerns. David, the gentleman who came to repair my boiler, was prompt, courteous, and was able to repair the boiler then and there. I cannot thank your team and company enough for all your help. I thoroughly recommend your team and will only be using your services from here on. Thank you again!
Kavita Posted on 11/01/2018 , work completed 11/01/2018
Recommended
The trader replied (on 05/02/2018)
Hi Kavita Thank you so much for your kind review. We are really pleased you are happy with our services. If you need any further assistance please do not hesitate to contact us. We are always happy to help. :) Thanks Again The HEH Team
Competent & reliable
Customer Service
Quality
Value
I was most impressed with the high levels of service I received from this company which incorporated detailed survey, comprehensive proposals and pricing structure, excellent standard of installation and comprehensive testing & commissioning procedures. The skills & technical expertise of the whole team is commendable and the project was completed on time and on cost. I have no hesitation is recommending HEH UK Ltd.
Stewart, Lancashire Posted on 08/01/2018 , work completed 08/01/2018
Recommended
The trader replied (on 05/02/2018)
Hi Stewart. Thank you very much for your kind review. It was an absolute pleasure working for you. The HEH team work hard to ensure our customers are 100% happy before, during and after the work we carry out. If you need any further assistance with your new installation please do not hesitate to contact us. Warm Regards All the team at HEH
Excellent- no issues at all.
Customer Service
Quality
Value
This company was recommended to me by the former owner of my home. I decided to have my boiler replaced and have the old water tank (immersion?) taken out. I received a visit from Andy who explained everything and the plumber and apprentice who did the job (it was quite a task at 3 days) were great. Very pleased, definitely going to carry on using this company.
Jennifer Donnellan Posted on 07/01/2018 , work completed 07/01/2018
Recommended
The trader replied (on 05/02/2018)
Hi Jennifer. Thank you for your review. Its so lovely to know you were recommended to us from the former homeowner who we enjoyed working with. We look forward to taking care of your heating needs in the future and are happy you are pleased with your installation. If you need any assistance with your new boiler please do not hesitate to contact us Kind Regards The HEH Team
New Worcester Bosch boiler
Customer Service
Quality
Value
HEH have recently filed a new boiler at my property, I Initially dealt with Andrew Baxter for the quotation who simplified Information so I was able to understand exactly what was required. The quotated cost was exactly what I paid and the work was completed to a very high standard, leaving the property clean and tidy. I would definitely have no doubts about using this company in the future and recommending to anybody requiring heating and plumbing services.
Peter Walsh Posted on 06/01/2018 , work completed 06/01/2018
Recommended
The trader replied (on 05/02/2018)
Hi Peter Thank You for taking the time to leave us a review. Andy and the team would not have ben happy had you not understood the installation process. We are pleased you are happy with the works carried out and our engineers pride themselves on keeping the job neat and tidy. If you require any assistance with your new boiler, system or controls please do not hesitate to contact us. Warm Regards The HEH Team
Fantastic - Went That Extra Mile
Customer Service
Quality
Value
Due to weather conditions we did not expect the engineer to come. He arrived, very friendly said he would have us all warm & toastie again. Went above & beyond what we expected.
Pauline, Cheshire Posted on 03/01/2018 , work completed 03/01/2018
Recommended
Excellent job
Customer Service
Quality
Value
Nice friendly engineer, very pleasant. Did an excellent job, no mess. Would highly recommend you now even though we hadn't heard of you before.
Michael, Cheshire Posted on 02/01/2018 , work completed 02/01/2018
Recommended
The trader replied (on 05/02/2018)
Hi Michael Thank you for your kind review. Our engineers love what they do. If you need any other assistance please do not hesitate to contact us :)
Excellent job, would recommend
Customer Service
Quality
Value
Excellent job, would recommend.
Which? Trusted Traders Consumer Posted on 05/12/2017 , work completed 05/12/2017
Recommended
The trader replied (on 21/12/2017)
Thank You for your kind review. From all the team at HEH
Brilliant job
Customer Service
Quality
Value
Fast efficient service very impressed. No hesitation in recommending to anyone.
Derek, Lancashire Posted on 05/12/2017 , work completed 05/12/2017
Recommended
The trader replied (on 05/02/2018)
Hi Derek Thanks for taking the time to leave us a great review. We are so happy you are impressed with our work. We pride ourselves on the services we offer. Kind Regards The Team at HEH
Excellent
Customer Service
Quality
Value
Fitters were prompt and very polite, very professional. Service from quote to fitting was excellent. I will most definitely use them again and happy to recommend to family and friends.
June, Lancashire Posted on 23/11/2017 , work completed 23/11/2017
Recommended
The trader replied (on 06/02/2018)
Hi June Thank you for having us carry out your gas works & Thank you for your kind review. We are really pleased you were happy with our services. If you ever need us in the future you know where we are :) Kindest Regards The HEH Team x
Brilliant job
Customer Service
Quality
Value
Wanting a old gas fire replacing. The engineer was prompt and spotless he worked hard to find us a replacement as the fire was very old. Many thanks for good workmanship and hard work. Very rare to find these days.
John, Lancashire Posted on 22/11/2017 , work completed 22/11/2017
Recommended
The trader replied (on 21/12/2017)
Hi John Thanks for leaving us a kind review. We do our best to ensure our customers happy. We hope you are happy with your new fire. Have a lovely Christmas. If you any assistance with any of your heating needs in the new year please do not hesitate to contact us :)
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