Endorsed by Which?

High Efficiency Heating UK Ltd

5.0

891 Reviews

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Organisations and Awards

Jul 2020
Jul 2019

About

High Efficiency Heating (UK) Ltd.
We are a local, family run business based in Ashton Under Lyne, Lancashire. All our engineers are Gas Safe registered which means they have been certificated by the official regulatory body to make sure they are competent and qualified to work safely and legally with gas related appliances in your home.
HEH are Level 2 Worcester Accredited Partners. Our engineers have received training by Worcester Bosch to install and maintain their products. Because of this partnership we are able to provide you with their industry leading parts and labor guarantee.

As a business focused on excellent customer service, quality and value, High Efficiency Heating (UK) Ltd have now received over 500 five star Which Trusted Trader reviews from which we are very proud of.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas safety testing and inspection
    • Radiators and central heating
    • Gas cooker installation
    • Gas emergencies
    • Gas cooker repair
    • Gas fire repair and servicing
    • Immersion Heaters
    • Power flushing
    • Underfloor heating
  • Plumbers

    • Unvented cylinder installation and maintenance
  • Renewable energy

    • Air source heat pumps
    • Ground source heat pumps
  • Gas installers

    • Gas Fires
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Immersion Heaters

Customer reviews

Why you can trust these reviews

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100% of the reviews we publish have been through our stringent moderation process.

5.0
891 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
New heating system - outstanding workmanship and professionalism
Customer Service
Quality
Value
Richard came to design and quote for our new system - our old system was completely broken. The boiler leaked, no control over the underfloor heating and the upstairs radiators were not working. We had asked other engineers to try and fix it but no one appeared to know what to do. Richard explained what the problem was and how it could be solved. The quote was detailed a came quickly. The office staff were friendly, professional and efficient. It was booked in with no drama and all on time. The engineers Ethan and Jack who came to do the work were fantastic - Very professional and extremely tidy. The workmanship was excellent and in a relatively small space. Pipework is a work of art! Richard came to install the controls and spent time going through this as well. I wouldn’t hesitate in recommending HEH.
Customer in Greater Manchester Posted on 14/11/2024 , work completed 14/11/2024
The trader replied (on 30/01/2025)
Thank you for taking the time to leave us a 5-star review. We're so glad to hear that you were satisfied with our service, Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us. We look forward to serving you again!
Another great engineer sent by HEH
Customer Service
Quality
Value
Had no heating nor water over the weekend. Sam arrived today. Lovely young man. Polite, clean and tidy and very respectful. He took the time out to explain the system and how we may continue to operate the heating during this current problem. Very efficient. I can highly recommend.
Customer in Cheshire East Posted on 12/11/2024 , work completed 12/11/2024
The trader replied (on 30/01/2025)
Your review has been passed to our engineer. Lovely review thank you.
Professional job
Customer Service
Quality
Value
Have used this company before. Punctual. Professional. Explained all aspects of the job. Tidy. Cleared up after. Treated me and home with respect. Friendly and extremely polite. Can’t fault the work. Can’t speak highly enough of the work done and the engineers who did the work.
Customer in Greater Manchester Posted on 11/11/2024 , work completed 11/11/2024
The trader replied (on 30/01/2025)
Amazing 5 star review thank you from all at HEH.
Great response and fast
Customer Service
Quality
Value
Great response and quote sent same day. Highly recommend this small friendly local business. Will use again.
Customer in Greater Manchester Posted on 01/11/2024 , work completed 31/10/2024
The trader replied (on 30/01/2025)
Thank you for being a loyal customer, your review is much appreciated.
Honesty
Richard came out and assessed need for a power wash or chemical wash . He was excellent and explained in detail why neither of these options were needed or indeed appropriate at this time. I was sorry to have wasted his time but he saved me upwards £700 . 😊
Customer in Greater Manchester Posted on 30/10/2024 (Reviewer did not use service)
The trader replied (on 30/01/2025)
Thank you for your review. Richard is also very pleased to have helped. Thank you
HEH Great Heating Engineers
Customer Service
Quality
Value
HEH are both very reliable and expert heating engineers who always go that extra mile to give complete satisfaction at a good price. Highly recommend
Customer in Greater Manchester Posted on 24/10/2024 , work completed 24/10/2024
The trader replied (on 30/01/2025)
Amazing 5 star review thank you, your review is very much appreciated.
Great service
Customer Service
Quality
Value
Had my boiler replaced today, two lads came, think one was an apprentice, sorry I forgot the lads name who did the job. But he was very nice and kept me informed of what he was doing, he explained the new app I had with the boiler, he was very patient when I asked him to explain things again to me, you could see it was very important to him that he did everything properly, he wanted to make sure I was happy and that nothing would be too much trouble. Thanks again to the HEH for another great job.
Customer in Greater Manchester Posted on 24/10/2024 , work completed 24/10/2024
The trader replied (on 30/01/2025)
Amazing to hear you are happy with your new boiler installation. Thank you for taking the time to leave us a great review. Thank you.
Excellent service
Customer Service
Quality
Value
Called regarding no hot water or heating, engineer arrived within the hour, problem fixed. Can’t recommend enough.
Customer in Greater Manchester Posted on 21/10/2024 , work completed 21/10/2024
The trader replied (on 30/01/2025)
We are so pleased to hear that you are happy with our service. Your kind words have been shared to all at HEH.
Fast response to a gas leak being detected.
Customer Service
Quality
Value
We were having a new gas smart meter installed and the installer detected a gas leak so would not switch the gas supply back on. This was an unexpected shock and we called high efficiency heating. They were fantastic and an engineer was with us within the hour to detect the leak. Within 48 hours our leak was fixed and our gas back on. Amazing service from the office staff to the engineer who was polite friendly and efficient. We can’t rate our experience highly enough.
Customer in Greater Manchester Posted on 17/10/2024 , work completed 17/10/2024
The trader replied (on 30/01/2025)
Thank you so much for your great feedback.
Boiler leak
Customer Service
Quality
Value
Called for assistance and they were able to send an engineer within 48hrs. Engineer arrived on time identified the issue quickly and provided cost. Work was completed quickly without any problems. Young man cleaned up after himself. Highly recommend this company
Customer in Greater Manchester Posted on 15/10/2024 , work completed 15/10/2024
The trader replied (on 30/01/2025)
It's amazing to hear you would highly recommend HEH thank you!!