Endorsed by Which?

High Efficiency Heating UK Ltd

5.0

903 Reviews

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

Jul 2020
Jul 2019

About

High Efficiency Heating (UK) Ltd.
We are a local, family run business based in Ashton Under Lyne, Lancashire. All our engineers are Gas Safe registered which means they have been certificated by the official regulatory body to make sure they are competent and qualified to work safely and legally with gas related appliances in your home.
HEH are Level 2 Worcester Accredited Partners. Our engineers have received training by Worcester Bosch to install and maintain their products. Because of this partnership we are able to provide you with their industry leading parts and labor guarantee.

As a business focused on excellent customer service, quality and value, High Efficiency Heating (UK) Ltd have now received over 500 five star Which Trusted Trader reviews from which we are very proud of.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas safety testing and inspection
    • Radiators and central heating
    • Gas cooker installation
    • Gas emergencies
    • Gas cooker repair
    • Gas fire repair and servicing
    • Immersion Heaters
    • Power flushing
    • Underfloor heating
  • Plumbers

    • Unvented cylinder installation and maintenance
  • Renewable energy

    • Air source heat pumps
    • Ground source heat pumps
  • Gas installers

    • Gas Fires
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Immersion Heaters

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
903 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Boiler part replacement
Customer Service
Quality
Value
Efficient, reliable professional and friendly service as ever from HEH. Very competitive price for the job too. Thank you!
Customer in Greater Manchester Posted on 20/11/2024 , work completed 20/11/2024
The trader replied (on 30/01/2025)
We really appreciate you taking the time to leave us a review.
Heating not getting up to temperature
Customer Service
Quality
Value
We rang because our heating was not getting up to temperature. Andy came & rebooted the boiler. Explained some of the old radiators were causing problems with need to flush out - to be done . Excellent response/service as usual and advice given.
Customer in Greater Manchester Posted on 18/11/2024 , work completed 18/11/2024
The trader replied (on 30/01/2025)
Your kind words about Andy really appreciated. We love making our customer’s days and we can’t wait to have the opportunity to make you smile again! Thanks for choosing us!
New heating system - outstanding workmanship and professionalism
Customer Service
Quality
Value
Richard came to design and quote for our new system - our old system was completely broken. The boiler leaked, no control over the underfloor heating and the upstairs radiators were not working. We had asked other engineers to try and fix it but no one appeared to know what to do. Richard explained what the problem was and how it could be solved. The quote was detailed a came quickly. The office staff were friendly, professional and efficient. It was booked in with no drama and all on time. The engineers Ethan and Jack who came to do the work were fantastic - Very professional and extremely tidy. The workmanship was excellent and in a relatively small space. Pipework is a work of art! Richard came to install the controls and spent time going through this as well. I wouldn’t hesitate in recommending HEH.
Customer in Greater Manchester Posted on 14/11/2024 , work completed 14/11/2024
The trader replied (on 30/01/2025)
Thank you for taking the time to leave us a 5-star review. We're so glad to hear that you were satisfied with our service, Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us. We look forward to serving you again!
Another great engineer sent by HEH
Customer Service
Quality
Value
Had no heating nor water over the weekend. Sam arrived today. Lovely young man. Polite, clean and tidy and very respectful. He took the time out to explain the system and how we may continue to operate the heating during this current problem. Very efficient. I can highly recommend.
Customer in Cheshire East Posted on 12/11/2024 , work completed 12/11/2024
The trader replied (on 30/01/2025)
Your review has been passed to our engineer. Lovely review thank you.
Professional job
Customer Service
Quality
Value
Have used this company before. Punctual. Professional. Explained all aspects of the job. Tidy. Cleared up after. Treated me and home with respect. Friendly and extremely polite. Can’t fault the work. Can’t speak highly enough of the work done and the engineers who did the work.
Customer in Greater Manchester Posted on 11/11/2024 , work completed 11/11/2024
The trader replied (on 30/01/2025)
Amazing 5 star review thank you from all at HEH.
Great response and fast
Customer Service
Quality
Value
Great response and quote sent same day. Highly recommend this small friendly local business. Will use again.
Customer in Greater Manchester Posted on 01/11/2024 , work completed 31/10/2024
The trader replied (on 30/01/2025)
Thank you for being a loyal customer, your review is much appreciated.
Honesty
Richard came out and assessed need for a power wash or chemical wash . He was excellent and explained in detail why neither of these options were needed or indeed appropriate at this time. I was sorry to have wasted his time but he saved me upwards £700 . 😊
Customer in Greater Manchester Posted on 30/10/2024 (Reviewer did not use service)
The trader replied (on 30/01/2025)
Thank you for your review. Richard is also very pleased to have helped. Thank you
HEH Great Heating Engineers
Customer Service
Quality
Value
HEH are both very reliable and expert heating engineers who always go that extra mile to give complete satisfaction at a good price. Highly recommend
Customer in Greater Manchester Posted on 24/10/2024 , work completed 24/10/2024
The trader replied (on 30/01/2025)
Amazing 5 star review thank you, your review is very much appreciated.
Great service
Customer Service
Quality
Value
Had my boiler replaced today, two lads came, think one was an apprentice, sorry I forgot the lads name who did the job. But he was very nice and kept me informed of what he was doing, he explained the new app I had with the boiler, he was very patient when I asked him to explain things again to me, you could see it was very important to him that he did everything properly, he wanted to make sure I was happy and that nothing would be too much trouble. Thanks again to the HEH for another great job.
Customer in Greater Manchester Posted on 24/10/2024 , work completed 24/10/2024
The trader replied (on 30/01/2025)
Amazing to hear you are happy with your new boiler installation. Thank you for taking the time to leave us a great review. Thank you.
Excellent service
Customer Service
Quality
Value
Called regarding no hot water or heating, engineer arrived within the hour, problem fixed. Can’t recommend enough.
Customer in Greater Manchester Posted on 21/10/2024 , work completed 21/10/2024
The trader replied (on 30/01/2025)
We are so pleased to hear that you are happy with our service. Your kind words have been shared to all at HEH.