Endorsed by Which?

High Efficiency Heating UK Ltd

5.0

792 Reviews

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

Jul 2020
Jul 2019

About

High Efficiency Heating (UK) Ltd.
We are a local, family run business based in Ashton Under Lyne, Lancashire. All our engineers are Gas Safe registered which means they have been certificated by the official regulatory body to make sure they are competent and qualified to work safely and legally with gas related appliances in your home.
HEH are Level 2 Worcester Accredited Partners. Our engineers have received training by Worcester Bosch to install and maintain their products. Because of this partnership we are able to provide you with their industry leading parts and labor guarantee.

As a business focused on excellent customer service, quality and value, High Efficiency Heating (UK) Ltd have now received over 500 five star Which Trusted Trader reviews from which we are very proud of.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas safety testing and inspection
    • Radiators and central heating
    • Gas cooker installation
    • Gas emergencies
    • Gas cooker repair
    • Gas fire repair and servicing
    • Immersion Heaters
    • Power flushing
    • Underfloor heating
  • Plumbers

    • Unvented cylinder installation and maintenance
  • Renewable energy

    • Air source heat pumps
    • Ground source heat pumps
  • Gas installers

    • Gas Fires
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Immersion Heaters

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
792 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Boiler Installation
Customer Service
Quality
Value
The fitters were on time, polite, very professional and they cleaned up after themselves. We're very happy with the work they did, and would recommend the company. 1st rate.
Customer in Derbyshire Posted on 23/08/2023 , work completed 23/08/2023
The trader replied (on 03/10/2023)
Thank you for recommending our company we love to hear your happy with our services.
Service
Customer Service
Quality
Value
First time I have used High Efficiency. Not long moved into our house. The young man who called did a full service check on all gas appliances was helpful and informative. Will be taking out a payment plan for future checks. Would highly recommend this company.
Gillian in Greater Manchester Posted on 23/08/2023 , work completed 23/08/2023
The trader replied (on 03/10/2023)
Thank you for your lovely review
Annual boiler service
Customer Service
Quality
Value
We had a new Bosch boiler and new radiators throughout a number of years ago. HEH have serviced the boiler each year since and completed our log book for any warranty issues. These services are carried out at our convenience by a fully trained engineer. Everything is explained, the work is completed in a clean and professional manner and left spotless on completion. We used to be with British Gas. Not anymore.
Customer in Greater Manchester Posted on 03/08/2023 , work completed 25/07/2023
The trader replied (on 09/08/2023)
Good Morning, Many thanks for your kind review, Our aim is to keep our customers happy and maintain your heating system. Thank you for being a great customer.
Great work
Customer Service
Quality
Value
Very professional throughout the whole process from booking to completion. I would definitely recommend them.
Customer in Greater Manchester Posted on 01/08/2023 , work completed 01/08/2023
The trader replied (on 03/08/2023)
Thank you for your review our office team & engineers are always here to help.
I used this company to install a new boiler. It’s one of the most professional and efficient companies that I have ever had dealings with.
The company High Efficiency Heating is a family-run company. The family who owns it and the staff who works there are knowledgeable, very professional and highly efficient and experienced. I had a new boiler installed by this company. They arrived to do the job on time, they were polite and considerate. Cleaned up when finished working. Highly recommend them.
Customer in Greater Manchester Posted on 27/07/2023 (Reviewer did not use service)
The trader replied (on 31/07/2023)
Good Afternoon. Thank you for your great review. We hope that you are enjoying all of the benefits of your new boiler. We are so pleased that you were happy with the level of customer care that you received from our engineers while carrying out works in your home. We are always here to help. Thank you.
Boiler Installation
Customer Service
Quality
Value
We received a text to say that the HEH team were on their way, and they turned up on time. They were a pleasure to have in our home, explained everything to us, and left no mess.
Customer in Greater Manchester Posted on 19/07/2023 , work completed 19/07/2023
The trader replied (on 31/07/2023)
Thank you for your review, We kind most of our customers really benefit from our text service once the job is collected. Thank you again
Boiler service
Customer Service
Quality
Value
Boiler annual service booked in several weeks ago, was offered am or pm appointment, elected afternoon received a text at lunch time stating engineers were on their way they arrived promptly afterwards, polite and Curtios when they arrived. Boiler serviced engineer explained what had been done as part of service. Took no time at all very happy with service from having boiler installed to yearly service can’t fault them 😀
Customer in Greater Manchester Posted on 19/07/2023 , work completed 19/07/2023
The trader replied (on 31/07/2023)
Good morning, Thank you for your kind words, All of our team are friendly and are always on hand to assist our customers. Thanks again
Service
Had boiler serviced for the 9th time. Excellent company and the lads that have come every year are always polite. They do an excellent job. Well done HEH.
Customer in Greater Manchester Posted on 17/07/2023 (Reviewer did not use service)
The trader replied (on 31/07/2023)
Thank you for your review message.
great service
Customer Service
Quality
Value
HEH arrived when they said the would arrive, texting a message to say they were on their way. A very polite, easy to speak to engineer carried out the service in a very professional and efficient way. I have used HEH on a number of occasions and have always found them to be very professional, efficient and approachable. I can and will recommend HEH to any person requiring Heating engineers to attend their central heating system.
Customer in Greater Manchester Posted on 03/07/2023 , work completed 03/07/2023
Excellent work
Customer Service
Quality
Value
Every experience we have had with High Efficiency Heating has been exceptional. They always arrive as planned, their staff are polite, efficient and knowledgeable. I would highly recommend using them.
Catherine in Greater Manchester Posted on 23/06/2023 , work completed 23/06/2023
The trader replied (on 27/06/2023)
Hello, Thank you for your great review. We will always try our best to stick to the time slots allocated to our customers. All of our team are on hand to offer assistance from the engineers to the office staff we always happy to help. Thank you for having HEH carry out works in your home. Warmest Regards From all the Team at HEH