Endorsed by Which?

High Efficiency Heating UK Ltd

5.0

954 Reviews

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Organisations and Awards

Jul 2020
Jul 2019

About

High Efficiency Heating (UK) Ltd.
We are a local, family run business based in Ashton Under Lyne, Lancashire. All our engineers are Gas Safe registered which means they have been certificated by the official regulatory body to make sure they are competent and qualified to work safely and legally with gas related appliances in your home.
HEH are Level 2 Worcester Accredited Partners. Our engineers have received training by Worcester Bosch to install and maintain their products. Because of this partnership we are able to provide you with their industry leading parts and labor guarantee.

As a business focused on excellent customer service, quality and value, High Efficiency Heating (UK) Ltd have now received over 500 five star Which Trusted Trader reviews from which we are very proud of.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas safety testing and inspection
    • Radiators and central heating
    • Gas cooker installation
    • Gas emergencies
    • Gas cooker repair
    • Gas fire repair and servicing
    • Immersion Heaters
    • Power flushing
    • Underfloor heating
  • Plumbers

    • Unvented cylinder installation and maintenance
  • Renewable energy

    • Air source heat pumps
    • Ground source heat pumps
  • Gas installers

    • Gas Fires
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Immersion Heaters

Customer reviews

Why you can trust these reviews

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100% of the reviews we publish have been through our stringent moderation process.

5.0
954 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Amazing service
Customer Service
Quality
Value
Adam and Chris. Brilliant service, surveyor actually helped with advice on building my chimney (didn't need to). Prompt arrival, friendly workers, exceptionally methodical and tidy. Lovely job and finish. Amazing service.
Daniel, Lancashire Posted on 26/09/2018 , work completed 26/09/2018
The trader replied (on 22/11/2018)
Hi Daniel Thank you for leaving us a great review. HEH always like to give the best advise possible. Thank you for having us carry out work in your home. Adam and Chris thoroughly enjoyed working for you. If you require any assistance during the winter months with your new boiler or controls please contact us. Thanks Again All the Team at HEH
Clean and professional
Customer Service
Quality
Value
Dave and George were very friendly and professional. They got the job done in a timely manner and cleaned up afterwards. Bonus.
Julie, Cheshire Posted on 26/09/2018 , work completed 26/09/2018
The trader replied (on 22/11/2018)
Good Afternoon Julie Thank you for your kind review. We aim to get all jobs completed in a manner that pleases the customer.
Very prompt, professional and tidy
Customer Service
Quality
Value
High Efficiency Heating fitted a new boiler and were very professional. Did a 1st class job and I have recommended them to friends and relatives. A star company.
Steven, Cheshire Posted on 22/09/2018 , work completed 22/09/2018
The trader replied (on 22/11/2018)
Good Afternoon Steven Thank you for your first class review ;) Thank you for recommending us also. If we ever pick up a central heating installation from one of your recommendations don't forget to let s know as there will be a free boiler service waiting for you! It was an absolute pleasure working for you Steven. If you need assistance with your new boiler or controls during the winter months please do not hesitate to contact us Thanks Again All the Team at HEH
Great Work
Customer Service
Quality
Value
HEH have just installed our new Worcester boiler fitted. We received a text to say the Engineer was on his way and he arrived soon after. David and Harry did a great Job and nothing was too much trouble. They were clean and tidy. I would definitely recommend the company. Friendly office staff as well. Thank you
Sandra Posted on 21/09/2018 , work completed 21/09/2018
Great service
Customer Service
Quality
Value
HEH have just installed our boiler. We received a text to say the engineer was on his way and arrived soon after. David and Harry have done a superb job, they were clean & tidy and nothing was too much trouble. I would definitely recommend the company. Also, friendly office staff.
Sandra, Lancashire Posted on 21/09/2018 , work completed 21/09/2018
The trader replied (on 22/11/2018)
Hi Sandra Thanks for taking the time to leave us a great review and Thank you for having us carry our work in your home. All of the team at HEH enjoy speaking with our customers and getting to know them. If you need any assistance with your new boiler or controls over the winter months please do not hesitate to contact us Warm Regards All the Team at HEH
Good job
Customer Service
Quality
Value
Very prompt, good job, left everything clean and tidy.
Albert, Cheshire Posted on 19/09/2018 , work completed 19/09/2018
The trader replied (on 22/11/2018)
Thank you for your kind review Albert. We are so pleased you are happy with our services. Kind Regards All the team at HEH
Great service
Customer Service
Quality
Value
HEH recently serviced our boiler - which they installed a few years ago (great competitive job back then too). We received a text to confirm the time that the named engineer would arrive. The engineer arrived on time and did a great job, very efficient and tidy. Great value. We would not hesitate to recommend this company. Friendly office staff and good engineers.
David A Posted on 14/09/2018 , work completed 14/09/2018
The trader replied (on 19/09/2018)
Hi David Thank You for your kind review and having us back to carry out work in your home. HEH try to keep up to date with the latest technologies to keep our valued customers up to date with arrival times and details of there appointments . It was a pleasure working for you and we are so pleased you are happy with our services Thanks Again All the Team form HEH
Very happy
Customer Service
Quality
Value
The company installed a new boiler. They came to inspect our old boiler the same day we contacted them, and also provided a clear quote to remove the old appliance and install the new one. Work was carried out 6 days later. Very efficient and courteous and also spent time explaining the working of the boiler and thermostat. We are very happy with the result.
Karen, Cheshire Posted on 13/09/2018 , work completed 13/09/2018
The trader replied (on 22/11/2018)
Hi Karen We are so pleased you were happy with the result of our services. We always ensure our valued customers understand the process from start to finish and that includes the understanding of your new appliance and its controls. Should you need any assistance with our new boiler or controls during the winter months please do not hesitate to contact us Thanks Again From all the team at HEH
My review
Customer Service
Quality
Value
Excellent service.
Sheila, Cheshire Posted on 11/09/2018 , work completed 11/09/2018
The trader replied (on 03/01/2019)
Good morning Sheila, Thankyou very much for your five star review. Warm regards all the team at HEH.
Great work
Customer Service
Quality
Value
Gareth capped the gas fire. Done to the agreed price with option to pay on visit or later through office bill. Heh UK Ltd stood out from others as Andy visited to assess work to be carried out free of charge. First impressions from from my initial phone call to the company & visits to the house were of a friendly & helpful company. I liked the ongoing communication with a 2 hour schedule text & a text when on way. Gareth was a very courteous, tidy worker.
Helena Posted on 10/09/2018 , work completed 10/09/2018
The trader replied (on 19/09/2018)
Hi Helena Thank you for your kind review. HEH offer many services and we are so pleased you are happy with them. We do try to keep our customers updated before, during and after any job as it means so much to us that our valued customers are happy. We also try to keep up to date with the lasts technologies which allows us to keep our customers updated on arrival times. It was a pleasure carrying out work for you and thank you again for having us in your home. :) Warm Regards All the team at HEH
Great work ,courteous and as the title says efficient
Customer Service
Quality
Value
Dave and his mate worked brilliantly.taking out the old boiler and water tank a nd fitting the new one and then flushing out the whole system.All the rubbish was gone too. This is on a house that I have recently bought and have had several workmen in. These two were by far the best. THE perfect title for this company. HIGH EFFICIENCY HEATING
Robyn Forrester Posted on 07/09/2018 , work completed 07/09/2018
Serviced boiler
Customer Service
Quality
Value
Dave did a good job. Very pleased. Would recommend the firm and would use them again.
Christine, Lancashire Posted on 07/09/2018 , work completed 07/09/2018
The trader replied (on 03/01/2019)
Thankyou Christine for the kind review. We are pleased you were happy with Daves services on the day, if you do need us again in the future then please don't hesitate to contact us.
Prompt & professional
Customer Service
Quality
Value
I was very happy with the work done. HEH engineer, David Healicon, was very prompt and professional.
Eveline, Cheshire Posted on 05/09/2018 , work completed 05/09/2018
The trader replied (on 22/11/2018)
Good Afternoon Eveline. Thank you for taking the time to leave us a kind review. We hope that the work carried out has solved all issues. If you require any further assistance please do not hesitate to contact us :)
Very helpful
Customer Service
Quality
Value
Dave and Harry were very helpful, worked very hard and left no mess for me to clean up. Nothing was too much trouble for them.
Elsie, Lancashire Posted on 29/08/2018 , work completed 29/08/2018
The trader replied (on 19/09/2018)
Good Afternoon Elsie Thank you for your kind review. Dave and Harry found it a pleasure to work in your home. We are pleased you are happy with the service you received. If you need any assistance with your boiler or controls during the winter months please do not hesitate to contact us. Thanks Again All the Team at HEH
Great , reliable work
Customer Service
Quality
Value
The engineers who visit are knowledgeable and courteous. Visits are punctual and have attended even in the worst weather. Would happily recommend and good value for money.
David S Posted on 28/08/2018 , work completed 28/08/2018
The trader replied (on 19/09/2018)
Hi David Thanks for leaving us a great review. We do try to be as punctual as possible in all weather too. Should you need our services during the colder months please do not hesitate to contact us Thanks Again All the Team at HEH
Fast response to pensioner`s water leak
Customer Service
Quality
Value
Dad had water flooding his bathroom and it was starting to come through the kitchen ceiling when I called to check on him after work. We turned the water off and thought, what do we do next? It was Friday evening after 5:30 on a Bank Holiday weekend. Sharon had left the office, but she contacted Andy who was with us just after six. He made things safe for overnight and was back the next day to fix the overflowing toilet cistern. Now that is what you call fast reliable excellent service. He put the customer, my 83 year old Dad first, into and during a well deserved Bank Holiday weekend break! The fee was extremely reasonable too, thank you Andy.
Shelley Posted on 26/08/2018 , work completed 26/08/2018
The trader replied (on 19/09/2018)
Hi Shelly, Thank You for your lovely review. We are so happy we could be of assistance to your dad. Andy, Sharron and the Team at HEH will always prioritise emergency's such as your dads, day or night including weekends and bank holidays. It means so much to us that you are happy with the service Andy provided and that he managed to fix the problem. If you or your family need any further assistance please do not hesitate to contact us Warm Regards Andy, Sharron and All the Team at HEH
Satisfied
Customer Service
Quality
Value
Checked the boiler and fixed it. Will be contacting you to organise a contract when I'm back off holiday. 100% satisfied.
Hermione, Lancashire Posted on 25/08/2018 , work completed 25/08/2018
The trader replied (on 11/09/2018)
Hi Thank you for taking the time to leave us a review. We are so pleaded you are happy with our work. We hope you have a lovely holiday and we look forward to seeing you again in the future. Thanks Again All the team at HEH
Very satisfied
Customer Service
Quality
Value
I had a new boiler fitted. The work was done very efficiently and I was kept informed as this work progressed. The work was carried out to the agreed schedule and price and I am very satisfied.
Phyllis, Cheshire Posted on 10/08/2018 , work completed 10/08/2018
The trader replied (on 11/09/2018)
Hi Phyllis Thankyou for taking the time to leave us a kind review. We are so pleased you were happy with our work. If you ned any assistance with your new boiler or controls over the winter months please do not hesitate to contact us Kind Regards Leanne
Very helpful
Customer Service
Quality
Value
The engineers arrived on time, after contacting me by phone to say they were on their way. All the work was carried out to a superb standard, with all information told when necessary, they were very helpful, hardworking and a pleasure to have them at my property. I would recommend the company, they telephoned to ask if the lads had turned up, how they were doing, and then a call at the end of the job.
Margaret, Lancashire Posted on 09/08/2018 , work completed 09/08/2018
The trader replied (on 11/09/2018)
Good Morning Margaret Thank you for leaving us a kind review. It was an absolute pleasure working in your home. We like to keep our customers informed throughout any process of work we carry out and are so pleased you were happy with our services. If you require any assistance with you heating, controls or general heating enquiries during the winter months please give us a call. Thanks Again All the team at HEH
Prompt and professional
Customer Service
Quality
Value
Very professional company with excellent service provided by the workmen. I would highly recommend them to my family & friends.
Edith, Lancashire Posted on 08/08/2018 , work completed 08/08/2018
The trader replied (on 23/08/2018)
Hi Edith, Thanks for taking the time to leave us a kind review. We are so pleased you would recommend our services to your family and friends. Thank you for having us. Kind Regards All the team at HEH
Excellent service with a smile
Customer Service
Quality
Value
A lot of thought, hard work & effort went into fixing a new styled radiator onto our living room wall. As we are all aware newer houses are not as durable, the wall had to be strengthened prior to the radiator being mounted. Well done to Andy & his guys. They even tidy up after themselves!! Would always recommend HEH.
Nicola, Cheshire Posted on 03/08/2018 , work completed 03/08/2018
Provided a first rate service
Customer Service
Quality
Value
Fantastic service, very professional company, great customer delivery, worked to a high standard.
Alan, Lancashire Posted on 03/08/2018 , work completed 03/08/2018
Very efficient
Customer Service
Quality
Value
Clean and tidy service on the work carried out. Would definitely recommend.
Marie, Lancashire Posted on 01/08/2018 , work completed 01/08/2018
The trader replied (on 23/08/2018)
Hi Marie. Thank You for your review and for having us carry out work in your home. We are so pleases you are happy with our services Thanks Again From all the team at HEH
Excellent job!
Customer Service
Quality
Value
We have been dealing with HEH UK Ltd since 2014. From boiler service to radiator replacement, Andy and his team are extremely professional and helpful, we simply can’t praise them enough. They are always a pleasure to deal with. We would definitely recommend this company.
Mr & Mrs Barlow Posted on 31/07/2018 , work completed 31/07/2018
The trader replied (on 13/08/2018)
Good Afternoon Mr and Mrs Barlow Thank you for continued valued custom and for taking the time to leave us a lovely review. It has been a pleasure working with you over the years and we look forward to seeing you again in the future should you need any assistance with your heating needs. Warmest of Regards All the team at HEH
Professional service
Customer Service
Quality
Value
Work carried out was a swap for combi to combi boiler. From start to finish service was exemplary, everything was shown in a clear step by step way. Any questions were answered promptly and in a knowledgeable clear way. Would recommend to others instantly.
S, Lancashire Posted on 24/07/2018 , work completed 24/07/2018
The trader replied (on 13/08/2018)
Hi and Thank You for your kind review. If you have any questions regarding your new boiler and controls in the coming months please do not hesitate to contact us. We are always happy to help. Thank you for your valued custom :) Warm Regards The Team at HEH
Efficient set up
Customer Service
Quality
Value
An efficient and friendly set up from the initial telephone call to request a home visit for an estimate to the fixing of snags after the installation. These were done soon after the 3 day installation at a time convenient to me and with no quibble. Everyone was polite, considerate and willing to please.
Ruth, Cheshire Posted on 11/07/2018 , work completed 11/07/2018
Excellent service, quick and reliable
Customer Service
Quality
Value
Had a new boiler and new shower fitted. Really helpful from the beginning, making sure we got what was just right for our house. Very tidy and had someone sent out really quickly everytime. Even when I gave the wrong shower measurements they were as helpful as ever making sure we got it sorted and ended up with the perfect shower and boiler for us!
janellis Posted on 09/07/2018 , work completed 09/07/2018
The trader replied (on 13/08/2018)
Hi Jane We hope you are enjoying your new boiler and shower and we Thank You for taking the time to leave us a great review. HEH take great pride in making sure our customer are happy with the services we provide. Thank you for having us carry our work in your home. If you need any assistance with your new boiler or controls during the winter months or please do not hesitate to contact us. We are happy to help Warm Regards All the team at HEH
Excellent Service
Customer Service
Quality
Value
Received excellent service from the company when having my radiators changed. All the team was extremely polite and listened carefully to my requests. They carried out the work efficiently and to a high standard. I would highly recommend them and will be contacting them in the future should I require any further work.
Eveline Posted on 06/07/2018 , work completed 06/07/2018
The trader replied (on 13/08/2018)
Hi Eveline Thank you for leaving us a kind review. Should you require any further assistance in the future you know where we are. Thank you for your valued custom From all the team at HEH
Excellent service
Customer Service
Quality
Value
We’ve just had two old boilers swapped to one combi. The work was carried out efficiently and conscientiously all in the same day including patching up the holes on the outside walls. Everything was very professional and we are extremely happy with our new boiler.
John Grantham Posted on 05/07/2018 , work completed 05/07/2018
The trader replied (on 13/08/2018)
Hi John We are so pleased you are happy with our work. Nathan, Dave and George enjoyed working in your home and would not have been happy if anything was left unfinished. Thank you for having us and we hope you are enjoying your new boiler. If you need any assistance with your Worcester Wave Smart control over the winter months please do not hesitate to contact us. Thanks Again for your valued custom
Excellent work
Customer Service
Quality
Value
New boiler fitted without fuss. Installers did a great job, clean and efficient. Would recommend the company.
Penny, Lancashire Posted on 02/07/2018 , work completed 02/07/2018
The trader replied (on 13/08/2018)
Hi Penny, Thank for taking the time to leave us a kind review. We hope you are enjoying the benefits of your new boiler. If you need any assistance with your Lyric control in the winter months please do not hesitate to contact us. Kind Regards The team at HEH
Perfect!
Customer Service
Quality
Value
Obviously very professional. Knew what he was doing. Polite, pleasant, very impressive. Will definitely re-book in 12 months.
Malcolm, Lancashire Posted on 15/06/2018 , work completed 15/06/2018
The trader replied (on 06/07/2018)
Hi Malcolm Thank You for taking the time to leave us a kind review. We look forward to seeing you again in the future :) From all the team at HEH
Job well done
Customer Service
Quality
Value
Very professional company Gave fully explained quote Fitter arrived on time did exellent job Very clean neat installation of new boiler Cant praise them enough and aftersales to match Well don HEH Would recomend to anyone Many thanks
M j w Posted on 08/06/2018 , work completed 08/06/2018
The trader replied (on 21/06/2018)
Thank You for allowing us to carry out work in your home and leaving us a very kind review. HEH like to know our customers understand the work process we carry out and we pride our self on our customer care before, during and after any job. We are so please you are happy with our services. We look forward to working with you in the future taking care of your gas/ heating needs. Thanks Again All the Team at HEH
Professional and helpful service.
Customer Service
Quality
Value
I had an issue with my shower running cold occasionally, it would never happen when Andy or one of his men called, but they would always follow up my call. They were ever so patient with me, they found and fixed the issue. I know I can always rely on HEH, they will always come and call if I ring with a problem or just to get my boiler & heating serviced, which they do annually.
Susan, Cheshire Posted on 08/06/2018 , work completed 08/06/2018
Excellent Professional Service
Customer Service
Quality
Value
Recently had a boiler fitted by this company. Excellent service, two engineers came on time and fitted boiler efficiently and with no mess. Cleaned up after their work and were very pleasant. Would most definitely recommend this company to anyone. Great job.
Eve G Posted on 02/06/2018 , work completed 02/06/2018
The trader replied (on 06/07/2018)
Good Morning Eve, Thank you for our great review. We are so pleased you are happy with the service our engineers and us as a company provide. Thank you for having us carry out the works in your home and we look forward to seeing you again in the future for your annual boiler services. Warm Regards The Team at HEH
Brilliant job
Customer Service
Quality
Value
Arrived when he said he would was very polite and listened, sorted out the problem very pleased would recommend.
Wendy, Cheshire Posted on 01/06/2018 , work completed 01/06/2018
The trader replied (on 06/07/2018)
Hi Wendy Thanks for leaving us a great review. Problem solving is what we do. We are so happy you are pleased with our work. If you need any further assistance please do not hesitate to contact us Warm Regards All the team at HEH
Brilliant job
Customer Service
Quality
Value
New boiler and radiators. Excellent workmanship. No mess. Would recommend HEH UK Ltd.
Beverley, Lancashire Posted on 29/05/2018 , work completed 29/05/2018
Reliable & professional
Customer Service
Quality
Value
Most efficient. Arrived on time and worked without a break. Polite and cleaned up after job was finished. New boiler is an absolute joy and so easy to operate.
Nora, Lancashire Posted on 12/05/2018 , work completed 12/05/2018
Very professional
Customer Service
Quality
Value
They were prompt, professional and worked to a high standard.
John, Cheshire Posted on 05/05/2018 , work completed 05/05/2018
Highly Recommend
Customer Service
Quality
Value
Very good service, quick and efficient. Really pleased with the work carried out.
Matthew, Cheshire Posted on 03/05/2018 , work completed 03/05/2018
The trader replied (on 11/06/2018)
Hi Matthew We are really happy you are pleased with our work and thankyou for allowing us to offer our services to you. Warm Regards The Team at HEH
Excellent job, very neat
Customer Service
Quality
Value
Two very pleasant young men. Worked well and kept everything clean and tidy. I would recommend this company.
Kerry, Derbyshire Posted on 03/05/2018 , work completed 03/05/2018
My review
Customer Service
Quality
Value
Prompt and professional.
Which? Trusted Traders Consumer Posted on 01/05/2018 , work completed 01/05/2018
The trader replied (on 11/06/2018)
Dear Valued Customer Thank you for your review from all the team at HEH :)
Fabulous new fire
Customer Service
Quality
Value
Except for having a lovely new Valor Gas Fire, there was no trace anyone had fitted it. Also an old gas fire was taken out in another room & the gas pipe was safely sealed off, after taking up 2 floorboards & putting everything back, very tidy workmen both called Dave. Have used HEH before and cannot fault workmanship, tidiness and knowledge. Well done lads.
Geoffrey, Lancashire Posted on 26/04/2018 , work completed 26/04/2018
The trader replied (on 11/06/2018)
Hi Geoffery Thank you for taking the time to leave us a great review. Dave and Dave enjoyed working in your home and are pleased you are happy with their services. Thanks Again From all the Team at HEH
Simply the best
Customer Service
Quality
Value
A family business that takes pride in their work. Every customer is highly valued and their needs are dealt with promptly. HEH are always ready to help in the only way they know. Highly recommend for the aftercare service you receive.
Nigel, Cheshire Posted on 19/04/2018 , work completed 19/04/2018
The trader replied (on 11/06/2018)
Nigel, What a kind review. We are so pleased that our valued customers recognise what we aim to be. HEH are proud of what we do and love working for people such as yourself. For assistance in the future, You know where we are :)
Excellent job
Customer Service
Quality
Value
Top quality efficient service, professionally carried out by class operatives.
P, Cheshire Posted on 18/04/2018 , work completed 18/04/2018
The trader replied (on 11/06/2018)
Hi Thanks fir your kind review from all the team at HEH :)
Excellent job
Customer Service
Quality
Value
High efficiency team, were very professional, experienced, polite and very tidy. You would not be disappointed with their service.
Elizebeth, Lancashire Posted on 18/04/2018 , work completed 18/04/2018
Excellent job.
Customer Service
Quality
Value
Have used HEH (UK) Ltd before, was excellent then and excellent again now. Will use them again for any future jobs. Well done HEH (UK) Ltd.
Frederick, Cheshire Posted on 16/04/2018 , work completed 16/04/2018
The trader replied (on 11/06/2018)
Fredrick, It means a lot to us that you have continued to use our services. We look forward to seeing you again on the future should you need any further assistance. Thank You From all the team at HEH
Highly Efficient & Prompt
Customer Service
Quality
Value
1st class job, would highly recommend, clean and efficient service.
Marjorie, Cheshire Posted on 14/04/2018 , work completed 14/04/2018
Good job, tidy worker, on time, professional.
Customer Service
Quality
Value
A very nice friendly young man, he was a very tidy worker. Left my home clean and tidy. I will have this company again.
Anne, Cheshire Posted on 12/04/2018 , work completed 12/04/2018
Good job, tidy worker, on time, professional.
Customer Service
Quality
Value
A very nice friendly young man, he was a very tidy worker. Left my home clean and tidy. I will have this company again.
Anne, Cheshire Posted on 12/04/2018 , work completed 12/04/2018
Professional job
Customer Service
Quality
Value
I have just had a new gas fire supplied and fitted by HEH UK Ltd. The two men who carried out the work were very professional, friendly and helpful. They keep everything covered up whilst doing the messy work and then completely clean up after completion. I would unreservedly recommend HEH UK Ltd to all my family and friends. Fantastic!
Dianne, Lancashire Posted on 10/04/2018 , work completed 10/04/2018