Central heating
HEH came and fitted a new Worcester Bosch boiler last March. Prior to the fitting they came and looked at our existing system, discussed what we needed & created a written quote there and then. I didn't feel under any pressure during the discussion. I also liked the fact that the quote meant there would be no extras when they came to fit - everything was included. On the day they were professional, organised, and efficient. Everything was done in time and with no fuss. They cleaned up very well and left everything tidy. The service is due at the start of April and we've already spoken with them about this. They're not cheap but you get what you pay for, and in this case I'd say you're paying for high quality work. Spot on all round.
shaunbern2001
Posted on 11/03/2017
, work completed 11/03/2017
Recommended
My review
Excellent work & efficiency.
Geoffrey, Derbyshire
Posted on 10/03/2017
, work completed 10/03/2017
Recommended
Great job, very professional
Dealt with High Efficiency Heating for several years, always prompt, professional and excellent work carried out. Nothing is a problem for Andy and his first rate team of engineers.
Keith, Lancashire
Posted on 10/03/2017
, work completed 10/03/2017
Recommended
HEHUK
I can personally recommend HEH having used them for many years , They are reliable trustworthy clean prompt,always good advice on system management, and Andy Baxter is Top Man .
Michael80
Posted on 07/03/2017
, work completed 07/03/2017
Recommended
My review
Prompt - very good job & workmen.
Margaret, Cheshire
Posted on 07/03/2017
, work completed 07/03/2017
Recommended
Prompt, efficient and effective.
Attended promptly. Located problem, which was not straightforward, and dealt with it effectively.
John Guy, Derbyshire
Posted on 01/03/2017
, work completed 01/03/2017
Recommended
Professional and trustworthy
Leaking CH Boiler which also due a service, problem diagnosed. Spare obtained and work finished same day. Regular contact in progress. Pleasant, thorough workmen. Strongly recommend.
Thomas, Lancashire
Posted on 28/02/2017
, work completed 28/02/2017
Recommended
1st class service.
Engineer arrived on time and carried out the service work on boiler, cleaning filter etc. and re-set gas reading as required. He also explained everything to me in layman's terms, so I could understand.
Raymond, Lancashire
Posted on 27/02/2017
, work completed 27/02/2017
Recommended
I recommended these guys to my 82 year old Dad!
We were so happy with HEH when they did our boiler & full central heating system replacement, we recommended them to my 82 year old Dad. They more than pulled the stops out for him to make sure his radiators were replaced and working within the day! Great bunch of lads, polite, efficient, professional and they do a great job! Thank you HEH !!
Shelley
Posted on 24/02/2017
, work completed 24/02/2017
Recommended
Brilliant job
Outstanding workman. Neat and tidy - thoroughly cleaning up after. Worked in difficult circumstances - Storm Doris affecting garage boiler installation. has worked here before also excellent. Can't recommend him any higher.
Derek, Cheshire
Posted on 23/02/2017
, work completed 23/02/2017
Recommended
Excellent Work and Service
Very efficient from start to finish, great customer service and excellent quality for value. Highly skilled and very polite and enthusiastic. Would certainly recommend this company to anybody. Left no mess at all and extremely efficient workmanship. Very impressed with overall service
Karen65
Posted on 22/02/2017
, work completed 22/02/2017
Recommended
Professional job.
Boiler service, very helpful and professional.
Lesley, Cheshire
Posted on 16/02/2017
, work completed 16/02/2017
Recommended
Excellent Service
It was a pleasure to have Dylan, Aaron and Kyle in my home, great lads, very friendly and made me feel at ease whilst the work was being carried out. They definitely went above and beyond which was much appreciated. I will definitely use them again and would highly recommend.
Jess Bailey
Posted on 12/02/2017
, work completed 12/02/2017
Recommended
Great job fitting new boiler
Aaron and Andrew were great, they had done most of the boiler replacement by lunchtime so the heating could come on again. Fully cleaned up afterwards and explained how new boiler worked. Would recommend.
Paul, Lancashire
Posted on 11/02/2017
, work completed 11/02/2017
Recommended
My review
Michael, Derbyshire
Posted on 06/02/2017
, work completed 06/02/2017
Recommended
What a revelation.
First time I have used this company, most impressed. Reported faulty boiler within 2 days. Dave came after confirmation text, he found the fault quickly. New part required, Dave returned 2 days later, fitted part, boiler working. The company has customised communication software and this keeps customer informed.
Stuart, Lancashire
Posted on 04/02/2017
, work completed 04/02/2017
Recommended
Brilliant company
Courteous, reliable, helpful & efficient.
Pauline, Cheshire
Posted on 02/02/2017
, work completed 02/02/2017
Recommended
Excellent job.
We have had Mr A Baxter for many years now, and have always been more than satisfied with his work. Both himself and his workmen are efficient and clean workers, and always prompt. If they are delayed for any reason, they contact you and explain. Brilliant firm.
Beverley, Cheshire
Posted on 02/02/2017
, work completed 02/02/2017
Recommended
Replacement condenser combi boiler
Great service from the initial survey and quote by Andy right through to the installation by Aaron and Kyle. Professional and quick service. Kept fully informed at all times and the installation was performed with minimum disruption and no mess. After installation we were given a thorough explanation of the system and how to use it as well as a walkthrough of the service pack and details of how to contact the company in the event of any questions, queries or problems. Highly recommended.
Paul T
Posted on 28/01/2017
, work completed 28/01/2017
Recommended
Trustworthy, friendly and reliable
We have been one of Andy Baxter's customers for 26 years and can't recommend HEH highly enough. Gareth, one of the service engineers came to service our heating and fire yesterday and did a thoroughly good job. I thought our fire needed replacing as it is quite old and was extremely inefficient but I was wrong! Gareth worked his magic and like a phoenix rising from the ashes, it's as good as new. They could have easily made more money by telling me it needed replacing and I would have been none the wiser, but this is an honest Company.
Andrea Edwards
Posted on 26/01/2017
, work completed 26/01/2017
Recommended
Efficient & professional
Worked quickly & with great care & attention to detail. Advised & consulted with us at every stage, and cleaned up at the end of job. Very impressed, would absolutely recommend to others.
Marianne, Lancashire
Posted on 21/01/2017
, work completed 21/01/2017
Recommended
Great work, would highly recommend
HEH was recommended to me by a family member. Andy went through all the options for our new boiler. It was fitted by Aaron and Ross. They were very efficient, kept me informed throughout the day about how it was going and explained how to operate it. Would definitely recommend.
Gary, Stalybridge
Posted on 13/01/2017
, work completed 13/01/2017
Recommended
Second house installation
Used again for second house installation because of satisfaction with first house. Installation HEH was again very professional and thorough.
David, Cheshire
Posted on 11/01/2017
, work completed 11/01/2017
Recommended
Out of Hours Breakdown
A Bank Holiday is not a good time for the central heating to pack up but HEHUK responded promptly to the call out, despite a lot of other 'priority jobs that they had to deal with that day, They identified the fault and fixed the problem. A great family firm who do jobs to a high standard and always charge a fair price for the job
1981181
Posted on 08/01/2017
, work completed 08/01/2017
Recommended
Fast, efficient & friendly
I would have no hesitation in recommending H.E.H to anyone. They were fast, efficient, friendly & well priced.
Peter, Lancashire
Posted on 04/01/2017
, work completed 04/01/2017
Recommended
Prompt & professional
Very amiable and knowledgeable. No hesitation in recommending them, I will certainly use their services again.
David, Lancashire
Posted on 03/01/2017
, work completed 03/01/2017
Recommended
Excellent Service
We desperately needed a new boiler fitting at short notice, I was panicking as our boiler was on the blink and was worried I couldn't get it fitted before Christmas. I contacted Andy @ HEH who called and got everything arranged and assured me it would be done before Christmas. It was done on Saturday and the lads fitting it were brilliant. Were very efficient, polite and cleaned up as well. We would recommend them to anyone. Really pleased with the service and the new boiler is amazing. Thank you so much
Joanne & Andy Page
Posted on 19/12/2016
, work completed 19/12/2016
Recommended
My review
Which? Trusted Traders Consumer
Posted on 16/12/2016
, work completed 16/12/2016
Recommended
Professional & tidy
Very well done job of replacing combi boiler.
Anthony, Lancashire
Posted on 15/12/2016
, work completed 15/12/2016
Recommended
Superb service
Heh was recommended by my usual plumber who has retired. I was very impressed by the service on offer. Gareth Taylor arrived when promised and was extremely knowledgeable and efficient. Really happy to have discovered heh and will certainly use them in future. I have been telling friends about my experience as service and integrity these days is in short supply David, Delph, Saddleworth
Davidg
Posted on 12/12/2016
, work completed 12/12/2016
Recommended
Very efficient
Excellent workmanship, great service very accommodating.
Christine, Lancashire
Posted on 12/12/2016
, work completed 12/12/2016
Recommended
Excellent job
We are very satisfied with the installers who carried out the work in professional manner and a clean job, well done. We would have no hesitation in recommending this company and the workmen.
Amratlal, Lancashire
Posted on 06/12/2016
, work completed 06/12/2016
Recommended
Excellent Service
I contacted this company about a boiler replacement because they are listed on Which Trusted Traders and have excellent reviews. I wasn't disappointed. The survey was done within a couple of days and the work carried out within a couple of weeks, all done in a day with no mess left behind and at a fair up front price with no hard sell. Aaron who carried out the work did a very good job and tidied up all the pipe work so it all looks very neat now. The replacement boiler is excellent, even in the current cold weather I've been able to reduce the time the central heating needs to be on because the house is so warm. I have no hesitation recommending this company and I will use them again in the future.
Janice, Ashton-under-Lyne
Posted on 05/12/2016
, work completed 05/12/2016
Recommended
Prompt, polite and efficient
Good advice given to save us money. Came on time, did a good job and tidied up well afterwards. Worked with minimum fuss and was very polite.
Ruth, Lancashire
Posted on 05/12/2016
, work completed 05/12/2016
Recommended
Excellent service
This is the first time we have used this company but now intend to set up a regular service with them. The company were very helpful from start to finish and the engineer (Dave) was a credit to them. Very happy with a job well done.
Which? Trusted Traders Consumer
Posted on 01/12/2016
, work completed 01/12/2016
Recommended
Excellent service
Excellent service. The fitters turned up when they said they would. They were polite, friendly and very efficient. They cleaned up after themselves. I would definitely recommend them.
Which? Trusted Traders Consumer
Posted on 26/11/2016
, work completed 26/11/2016
Recommended
Brilliant
The service I received was excellent & Dave, the lad that came, was very good.
Eileen, Cheshire
Posted on 25/11/2016
, work completed 25/11/2016
Recommended
Excellent service
Appointment made at our convenience. Dave arrived promptly, carried out the work skilfully, efficiently. Polite, friendly.
C M, Cheshire
Posted on 25/11/2016
, work completed 25/11/2016
Recommended
Prompt and efficient
Phoned up, explained the problem, arranged an appointment to tell me what was wrong. They came, explained what needed to be done. Said they would get back to me with a quote. 2 days later got back to me with a quote. Agreed quote and arranged a time and date to do job. They came on time, did the job and explained what they had done. Very professional, respectful and friendly. Would definitely recommend them.
Anthony, Cheshire
Posted on 25/11/2016
, work completed 25/11/2016
Recommended
Good job, helpful and pleasant men
High Efficiency Heating has always been very helpful. Will attend to a problem as soon as possible. However trivial to them, it can seem a "big" problem to a woman who lives on her own and knows nothing about plumbing or heating etc. I've also always found both Mr Baxter and his workers very pleasant and efficient.
Joy, Cheshire
Posted on 24/11/2016
, work completed 24/11/2016
Recommended
Prompt and professional
High Efficiency Heating have looked after heating and other plumbing jobs for me over the last 9 years. Their workmanship and aftercare service is second to none.
Brenda, Lancashire
Posted on 18/11/2016
, work completed 18/11/2016
Recommended
Professional, Honest and Reliable
I rang Sharron to find out about getting my old boiler replaced and Andy was here on the dot two days later. After telling him my plans, he gave me a quote for a cost effective Worcester boiler. He didn't give me the hard sell or try to get me to buy add ons. We agreed on the price and the job booked within 30 minutes of him arriving. He promised to get an engineer out as soon as he could because I was a priority case, but I told that it was ok and that I could wait a few more weeks. Later on that morning, Sharron rang back and gave me a date for a week later. Ross arrived this morning at 8am and left at 2.45pm. He was friendly, polite, tidy and very professional. He spent time explaining how to use the new boiler and thermostat and cleared up all his mess. The old boiler was taken away and I wouldn't know anyone had been here. An hour after Ross had left, Sharron called to check I was happy with the work and as ever - completely satisfied. Andy and Sharron have created a really fantastic company, I've had to use their services many times over the last ten years and on little jobs, they've never charged me. It's little things like this that makes you want to use them again and again. I trust them implicitly, they're often doing jobs for my mum and I never worry that she's being ripped off. All the engineers that come to my house are a credit to HEH - don't bother using anyone else, you just won't get this level of service or value for money. Thank you.
Andknit
Posted on 17/11/2016
, work completed 17/11/2016
Recommended
Brilliant job.
Workers very efficient and helpful.
Frank, Lancashire
Posted on 16/11/2016
, work completed 16/11/2016
Recommended
Prompt & professional
Mr D Taylor emailed to say that he was on his way. He was on time and did a very good job. He was also very tidy. I would recommend him. Very impressed with the service we received.
Richard, Cheshire
Posted on 15/11/2016
, work completed 15/11/2016
Recommended
First class customer service and workmanship.
From my initial contact with Sharron I received professional, friendly service. Andy visited my home I explained to him what I work I required, Andy surveyed my current system and then explained clearly what options were available to me, and quoted a clear and competitive price and timescale for the work to be carried out. On the day the work was carried out Ross the Engineer arrived promptly and worked tirelessly through the day. Ross was polite, professional and works to a meticulous standard. My new boiler and associated pipework is Top class, Ross has produced a work of art!. It was a pleasure to allow HEH into my home to carry out this work. I will definitely use them again and wholeheartedly recommend them. Thank you to all at HEH.
Anthony, Ashton under Lyne
Posted on 14/11/2016
, work completed 14/11/2016
Recommended
Very good response
Excellent service all round
Maurice, Lancashire
Posted on 14/11/2016
, work completed 14/11/2016
Recommended
Very efficient
I called the company as a matter of urgency. They responded promptly, the part required was delivered and fitted the next day. The engineer Dave was extremely professional and did an excellent job. I will definitely use them again and have no hesitation in recommending them to others.
Vera, Lancashire
Posted on 11/11/2016
, work completed 11/11/2016
Recommended
Fantastic, as always.
Fully professional, from the office to the workers. Couldn't as for any more from them. Even the owners contact you before the job commences and after. 11 out of 10 if that is possible. Brilliant.
Lee, Cheshire
Posted on 10/11/2016
, work completed 10/11/2016
Recommended
Excellent service
Excellent service as usual, very polite and helpful. Have recommended this trader may times.
Barry, Lancashire
Posted on 08/11/2016
, work completed 08/11/2016
Recommended
Excellent job, professional & clean.
Had a full boiler system upgrade. The 2 engineers, Ross & Aaron, were clean, quick, professional and great guys to be around. Can't believe how tidy their work is. Would recommend these guys to anyone & everyone. Really impressed at how efficient they got through the job even when hitting obstacles worked well. No bothers. Thank you for your hard work and will be using yourselves again and recommending to family & friends.
Joshua, Lancashire
Posted on 07/11/2016
, work completed 07/11/2016
Recommended