Endorsed by Which?

High Efficiency Heating UK Ltd

5.0

954 Reviews

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Organisations and Awards

Jul 2020
Jul 2019

About

High Efficiency Heating (UK) Ltd.
We are a local, family run business based in Ashton Under Lyne, Lancashire. All our engineers are Gas Safe registered which means they have been certificated by the official regulatory body to make sure they are competent and qualified to work safely and legally with gas related appliances in your home.
HEH are Level 2 Worcester Accredited Partners. Our engineers have received training by Worcester Bosch to install and maintain their products. Because of this partnership we are able to provide you with their industry leading parts and labor guarantee.

As a business focused on excellent customer service, quality and value, High Efficiency Heating (UK) Ltd have now received over 500 five star Which Trusted Trader reviews from which we are very proud of.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas safety testing and inspection
    • Radiators and central heating
    • Gas cooker installation
    • Gas emergencies
    • Gas cooker repair
    • Gas fire repair and servicing
    • Immersion Heaters
    • Power flushing
    • Underfloor heating
  • Plumbers

    • Unvented cylinder installation and maintenance
  • Renewable energy

    • Air source heat pumps
    • Ground source heat pumps
  • Gas installers

    • Gas Fires
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Immersion Heaters

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
954 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Pleasant, helpful, efficient.
Customer Service
Quality
Value
Came on time, very pleasant, got on with the job. Would recommend to anyone.
Marjorie, Cheshire Posted on 13/07/2016 , work completed 13/07/2016
Excellent service
Customer Service
Quality
Value
They were very helpfull full of knowledge and a great service . I couldnt have asked for more a pleasure to have dealt with them
st james church Posted on 12/07/2016 , work completed 12/07/2016
My Review
Customer Service
Quality
Value
Excellent
Francesca, Lancashire Posted on 10/07/2016 , work completed 10/07/2016
Brilliant job
Customer Service
Quality
Value
A wonderful job, arrived punctually. Couldn't fault the jobs. The engineers name was Dave. He was pleasant & helpful. Will definitely carry on using this company who did an excellent job when they put in a new boiler in 2013
Patricia, Cheshire Posted on 05/07/2016 , work completed 05/07/2016
Quick, clean, professional
Customer Service
Quality
Value
Job needed cooker stripping down to fit new part. It was done quickly and efficiently with no mess. Very friendly and pleasant man.
Marian, Cheshire Posted on 05/07/2016 , work completed 05/07/2016
Services with high efficiency
Customer Service
Quality
Value
Dave was prompt, very approachable, serviced my boiler very quickly as I have had no problems with it. I would recommend this firm to anyone.
Sandra, Lancashire Posted on 01/07/2016 , work completed 01/07/2016
Brilliant job prompt & professional, v. good
Customer Service
Quality
Value
An excellent service as always can't praise them enough. Well done High Efficiency Heating UK Ltd
Dianne, Lancashire Posted on 30/06/2016 , work completed 30/06/2016
First class job
Customer Service
Quality
Value
The workmen turned up on time (contacted me before hand to check it was still okay to come). Worked steadily and efficiently to complete the boiler change. They even fixed a leak on my gas cooker.
Ian, Lancashire Posted on 27/06/2016 , work completed 27/06/2016
Prompt & professional
Customer Service
Quality
Value
Engineer by the name of Dave Taylor carried out the work. He was friendly, polite and knew what he was doing. A job well done and no mess left behind.
Peter, Cheshire Posted on 22/06/2016 , work completed 22/06/2016
Brilliant Job
Customer Service
Quality
Value
HEH did an excellent job in fitting our new boiler and some new radiators. Dylan, Arron & Kyle were very pleasant and efficient and had lovely manners. They made sure they cleaned up after themselves when they had finished and the house was left nice & tidy. Everyone from the office staff to Andy, the boss, gave a very efficient service. We would recommend HEH Up Ltd.
Jennifer, Lancashire Posted on 07/06/2016 , work completed 07/06/2016
Prompt & professional
Customer Service
Quality
Value
Very good service, very pleasant man who came to the house and carried out the job quickly and professionally gave us info about the boiler we didn't know!
Robert, Cheshire Posted on 02/06/2016 , work completed 02/06/2016
Prompt & professional
Customer Service
Quality
Value
As usual prompt & efficient service. Would highly recommend this company.
Eddie, Cheshire Posted on 31/05/2016 , work completed 31/05/2016
Excellent
Customer Service
Quality
Value
Good service, had them for many years at two properties. Polite, reasonably priced and attended at my convenience.
Julie, Lancashire Posted on 27/05/2016 , work completed 27/05/2016
Completely happy
Customer Service
Quality
Value
The job was supplying and fitting a new gas fire. The work was prompt and efficient. The engineer tidied up afterwards leaving no evidence of the work apart from a nice new fire. I have always been happy with the work done by High Efficiency Heating UK over several years and would always go to them for anything I need in the future.
Gillian, Lancashire Posted on 23/05/2016 , work completed 23/05/2016
Excellent job
Customer Service
Quality
Value
The work was planned out. They had to remove a lot of cupboard units to remove old boiler which was unexpected but replaced it after new boiler was fitted. Did not know it had been out. Finished job was a hundred percent neater area left clean and tidy, went the extra mile. Would recommend to anyone. Well done, thanks.
Robert, Lancashire Posted on 11/05/2016 , work completed 11/05/2016
Prompt, reliable, professional
Customer Service
Quality
Value
Excellent, reliable, trustworthy service. Text and phone communication at all stages of transaction was superb. No time wasted and no disruption to work.
Mark, Lancashire Posted on 09/05/2016 , work completed 09/05/2016
First Class Job by First Class Engineers @ HEH
Customer Service
Quality
Value
I would recommend Andy and his team, they arrived promptly and were customer focused. The guys were professional and had a clear understanding of what was required, with the knowledge to carry out the task and they even tidied up afterwards! Customer satisfaction was clearly evident! Would have no hesitation in calling on HEH again if required.
Peter Darby Posted on 06/05/2016 , work completed 06/05/2016
The trader replied (on 03/05/2018)
Hi Peter. Thanks for leaving us a great review. Thank You for the opportunity for us to carry our work in your home. It means a lot to us that your are happy with our services. If you need any further assistance you know where we are :) Thanks Again From all the Team at HEH
Brilliant job
Customer Service
Quality
Value
On time, pleasant and well mannered. Professional, job well done. Quick and efficient.
B And C A, Cheshire Posted on 06/05/2016 , work completed 06/05/2016
Brilliant job, very professional.
Customer Service
Quality
Value
We cannot fault the service we received, starting with Sharron booking us in. The fitter arrived on time, and was very friendly, he was here over 3 hours and never stopped. His work was first class, and my husband and myself are very very pleased with the workmanship, and would highly recommend this company.
Jeannie Posted on 30/04/2016 , work completed 30/04/2016
First Class from contact to completion
Customer Service
Quality
Value
From contacting Sharron in the office, to the survey and installation, HEH were first class. My previous boiler had been condemned and I had no heating or hot water. Andy ensured that the installation was done as soon as possible when he realised that there was a vulnerable person in the house. The work was carried out in a professional manner. Nothing was rushed and everything was explained fully. On completion Andy checked that I was fully satisfied with the work. I would not hesitate to recommend HEH
Martyn Posted on 27/04/2016 , work completed 27/04/2016
An excellent experience
Customer Service
Quality
Value
A highly motivated team in the field of customer satisfaction, quality of work and professionalism. Totally trustworthy.
John, South Yorkshire Posted on 25/04/2016 , work completed 25/04/2016
Friendly & professional
Customer Service
Quality
Value
Really friendly, professional and courteous service.
Jenny, Lancashire Posted on 20/04/2016 , work completed 20/04/2016
Brilliant job
Customer Service
Quality
Value
The engineer was very efficient at the service of my heating system.
Samuel, Cheshire Posted on 19/04/2016 , work completed 19/04/2016
Annual service with a smile!
Customer Service
Quality
Value
HEHUK came to carry out the annual service on the gas boiler. As always, a consistently high standard of work and fair prices. A very well run family business that I recommend to friends.
Richard, Cheshire Posted on 12/04/2016 , work completed 12/04/2016
My Review
Customer Service
Quality
Value
The workmen were prompt. Hardworking polite and left my house in order. I would certainly recommend this company. Mrs E. Barratt.
Elizabeth, Cheshire Posted on 09/04/2016 , work completed 09/04/2016
Very high standard
Customer Service
Quality
Value
Have used this trader for many years and have found them to be a five star service. From contacting them to report a fault to the engineer completing the problem. Very rare these days.
Percy, Lancashire Posted on 30/03/2016 , work completed 30/03/2016
Excellent Service and Pricing
Customer Service
Quality
Value
I would have no hesitation in recommending HEH to anyone. Andy, Sharron, Leanne and the rest of the Team are excellent. Their work is of a very high standard, professional and all the Engineers are polite, clean and explain everything they are working on. It's a fantastic family firm.
Fletcher Posted on 29/03/2016 , work completed 29/03/2016
Complex job, very well performed
Customer Service
Quality
Value
This was a complex heating job. An additional installation of a gas boiler to a complicated multi-source (solar panel, boiler stove, immersion heater) thermal store. Carried out in a most professional manner. On time and as per quote.
Ed, Lancashire Posted on 23/03/2016 , work completed 23/03/2016
Prompt & professional
Customer Service
Quality
Value
Excellent, trustworthy, service.
Jon, Cheshire Posted on 22/03/2016 , work completed 22/03/2016
My Review
Customer Service
Quality
Value
Always efficient, friendly, clean and polite. Value for money.
Gill, Lancashire Posted on 21/03/2016 , work completed 21/03/2016
Excellent
Customer Service
Quality
Value
Communication - excellent. Punctuality - excellent. Work - excellent.
Ellen, Derbyshire Posted on 16/03/2016 , work completed 16/03/2016
Multipoint installation.
Customer Service
Quality
Value
Good, quick response from HEH to install a new multipoint. Contacted on the Monday and installed on the Tuesday. No mess of fuss, completed the installation in about two hours.
Roy, Lancashire Posted on 15/03/2016 , work completed 15/03/2016
My Review
Customer Service
Quality
Value
Excellent job
Lee, Cheshire Posted on 14/03/2016 , work completed 14/03/2016
Delighted Customer
Customer Service
Quality
Value
I would have no hesitation in recommending HEH, the workmanship is of a very high standard, pipework excellent, Dylan the lead engineer and his team are hard working, clean and very conscientious. we would highly recommend this fantastic family firm.
fadhias01 Posted on 12/03/2016 , work completed 12/03/2016
Very attentive, professional.
Customer Service
Quality
Value
An excellent job by those involved. Being a perfectionist, I couldn't have asked for better. Extremely pleased with the service from start to finish. Highly recommended!
Heather, Lancashire Posted on 09/03/2016 , work completed 09/03/2016
Spot on, very efficient.
Customer Service
Quality
Value
Boiler and Hive thermostat installed. Very tidy, very polite, great service. Would recommend HEH to anyone. Great value also.
Matthew, Lancashire Posted on 29/02/2016 , work completed 29/02/2016
Central heating made easy
Customer Service
Quality
Value
I enquired about a new central heating boiler and overall of my systems 2 weeks later it was complete. A professional, tidy and full explained job completed in 2 and a half days. .A Worchester combi boiler and first class materials were used. I would recommend HEH for there first class work.
Peter, Lancashire Posted on 26/02/2016 , work completed 26/02/2016
Prompt and professional
Customer Service
Quality
Value
Job done well. Explained aspects of the heating system clearly. Pleasant engineer. Would recommend.
Lynda, Cheshire Posted on 23/02/2016 , work completed 23/02/2016
On time, friendly, very professional
Customer Service
Quality
Value
Andy talked us through the boiler swap and change rads, in plain English at the quote stage, unlike some other companies, was never pushy. Fitters were brilliant, Dylan and Aaron joined later by Kyle Apprentice. Work very hard and kept the house clean & tidy, boss called each day to see if all was well. Sharon & girls in office spot on. I would 100% use them again.
Keith, Cheshire Posted on 22/02/2016 , work completed 22/02/2016
Excellent service
Customer Service
Quality
Value
As usual service from H.E.H can't be faulted. polite, respectful engineer serviced my boiler then left my kitchen clean as he found it. I will continue to use HEH and would recommend.
Eileen, Lancashire Posted on 20/02/2016 , work completed 20/02/2016
Brilliant job
Customer Service
Quality
Value
Very professional and friendly manner.
Barbara, Cheshire Posted on 18/02/2016 , work completed 18/02/2016
My Review
Customer Service
Quality
Value
My boiler serviced very efficiently. He arrived on time and was very well mannered and cheerful.
Kathleen, Cheshire Posted on 17/02/2016 , work completed 17/02/2016
Totally professional job
Customer Service
Quality
Value
Brilliant from start to finish very thorough survey. Arrived on time neat job and cleaned up properly. I would use them again and recommend to others.
Elaine, Lancashire Posted on 13/02/2016 , work completed 13/02/2016
Prompt, professional, friendly
Customer Service
Quality
Value
Used this business twice to date & found them to be very prompt in arrangement of appointment. Delivered a professional & friendly service which is excellent value for money. Will use them again.
Rosemary, Lancashire Posted on 10/02/2016 , work completed 10/02/2016
Excellent
Customer Service
Quality
Value
Good, clean, friendly service. Top quality.
Vera, Lancashire Posted on 02/02/2016 , work completed 02/02/2016
Fantastic service
Customer Service
Quality
Value
We have used this company many times and their service has always been first class. They always go the extra mile to carry out the job and leave everything clean & tidy when they finish. Will continue to use them for all our plumbing & heating needs.
Which? Trusted Traders Consumer Posted on 30/01/2016 , work completed 30/01/2016
highly efficient as the name says
Customer Service
Quality
Value
I would have no hesitation in recommending HEH, the workmanship is of a very high standard, the engineers are very conscientious and the staff are very friendly and efficient. Highly recommended.
tracey Posted on 28/01/2016 , work completed 28/01/2016
My Review
Customer Service
Quality
Value
Arrived on time. Clean job. No problems.
Donald, Cheshire Posted on 28/01/2016 , work completed 28/01/2016
My Review
Customer Service
Quality
Value
Prompt & professional
Dorothy, Lancashire Posted on 25/01/2016 , work completed 25/01/2016
High efficiency in name and service
Customer Service
Quality
Value
Required new boiler and rads; job surveyed professionally, date given and workmen arrived on the dot of 8:00am as promised. Thank you Dylan and Aaron, clean tidy work, the new controls clearly explained. A pleasure to have them in our home and unhesitatingly recommended. Also fixed two radiators so we could have heat over Christmas period, prior to work commencing at no extra charge
Robert, Lancashire Posted on 22/01/2016 , work completed 22/01/2016