HEH work carried out on 9/6/25
HEH carried out a routine service of our gas boiler A post-visit text was sent to remind us of his appointment and the efficient engineer arrived within the agreed time period. He was most respectful of our home and carried out the work with this in mind He was very professional, efficient and experienced also meticulous in his service routine On completion of the work, he was able to totally reassure us that the boiler was running normally and safely, which is paramount He was a pleasant well-mannered young man and we felt confident to connect HEH at any time if we had any problems or concerns Thank you, The Baileys
Customer in Greater Manchester
Posted on 09/06/2025
, work completed 09/06/2025
Recommended
Excellent, professional job done thankyou
Gas leak sorted very quickly and professionally. Can't rate this company more highly. Would definitely use them again, highly recommended. Billy, who came to fix our problem, was prompt, efficient, polite and explained everything carefully and left no mess .
Customer in Greater Manchester
Posted on 29/05/2025
, work completed 28/05/2025
Recommended
Boiler and fire service.
Have used this company for several years. Always find all the staff to be prompt, efficient and courteous .
Customer in Greater Manchester
Posted on 23/05/2025
, work completed 23/05/2025
Recommended
EXCELLENT Service from HEH
My dealings with this Company span over many years and my experience has always been absolutely top notch. Nothing is too much trouble and the staff are always courteous, helpful and efficient. WELL DONE...would not hesitate or think twice regarding recommendations of this Company to anyone needing a first class service.
Customer in Greater Manchester
Posted on 20/05/2025
, work completed 19/05/2025
Recommended
Excellent service
We've always used HEH for our boiler service, and can definitely recommend them, and on this occasion an engineer called Billy he was fantastic very polite and respectful to our property, he did the service and explained everything that he'd done plus he cleaned up before leaving. Billy is a credit to your company, and shows that they're still professionals that take pride in their work. Thanks very much and we both hope that next year we get Billy again.
Customer in Greater Manchester
Posted on 15/05/2025
, work completed 14/05/2025
Recommended
Great work
The engineer arrived when expected. Quickly found the problem, had a new part with him, got it fitted and cleaned up all very quickly
Customer in Greater Manchester
Posted on 14/05/2025
, work completed 14/05/2025
Recommended
Above & beyond…
I have just had a brand new boiler fitted by the fantastic team at HEH and just as the visit the previous day the service and professionalism and attention to detail was superb. Great work and no mess… I highly recommend this company for any heating work as they are fantastic…. Also a big shout out to Richard who took time out to fix my Heatmiser thermostat, much appreciated… Thank you team HEH👍👍
Customer in Greater Manchester
Posted on 09/05/2025
, work completed 08/05/2025
Recommended
You want the best then give HEH a call…
We have just moved house and after 2 weeks the boiler stopped working🥴 we rang HEH on Tuesday the 6th May and they came on Wednesday 7th May to fix our boiler. I can fully recommend these guys as they are totally reliable, professional and extremely knowledgeable and do a great job. So good in fact they are fitting our new boiler on the 8th May, now that’s great service. Shout out to Billy the engineer who came to our rescue👍👍👍
Customer in Greater Manchester
Posted on 07/05/2025
, work completed 07/05/2025
Recommended
New Boiler
A great service from the estimated to the completed work. Installers arrived on time and covered the working area with dust sheets, and asked if it was OK to bring in their tool boxes and equipment for the job. Once install was complete they had a good clean up. They went through the new controls and made sure that I understood everything before leaving. They were polite and courteous throughout.
Customer in Greater Manchester
Posted on 01/05/2025
, work completed 30/04/2025
Recommended
Excellent service
The guy who turned up for our annual service to my home was courteous and extremely professional. I had no issues with leaving him alone to complete the service. This is one of the best companies in the North West.
Customer in Greater Manchester
Posted on 30/04/2025
, work completed 30/04/2025
Recommended
great service
I have used High efficient heating of Tameside on a number of occasions for servicing and call outs. They provide a first class service with their Knowledge and efficiency. They are polite and friendly people and will openly answer any of your questions. You get first class service from all who work for this firm. Heh UK Ltd is a firm you can trust.
Customer in Greater Manchester
Posted on 29/04/2025
, work completed 29/04/2025
Recommended
Hot water at last
Kept losing water pressure in boiler and had no hot water or heating. Radiators seemed fine and one person came to house, took call out charge and left me no better off. HEH were recommended to me by a reputable company. Professional outfit. Located the source of the problem. Some air gadget thingy. Soon sorted. Would use again and recommend.
Customer in Greater Manchester
Posted on 24/04/2025
, work completed 23/04/2025
Recommended
Fire service
Last week I had a fire & boiler service & it was identified there was an issue with my gas fire. Bryn was the engineer who came to undertake the service & he was professional, kind & empathetic. He explained the problem, the action I needed to take & the follow up steps. I took his advice & Bryn returned today to complete the fire service & make sure everything is safe. I cannot recommend HEH highly enough. The service I received was 1st class. Thank you.
Customer in Greater Manchester
Posted on 15/04/2025
, work completed 15/04/2025
Recommended
Excellent service
HEH have serviced our boiler for several years and we can't fault them. We rang to say we had no heating and hot water and Billy arrived, well organised, cheerful and ready to get on with the job. He soon worked out that the pump needed replacing, and he had one on his van, meaning the job was completed straight away. He was pleasant throughout , explained what he was doing and answered all our questions.
Customer in Greater Manchester
Posted on 07/04/2025
, work completed 07/04/2025
Recommended
Great job
Booked for a service but there were some issues they needed to come back to fix. Came back the same day and all sorted quickly and efficiently. All engineers really considerate and friendly, and super mindful of my house cat, which I really appreciated! Thank you for a great service.
Customer in Greater Manchester
Posted on 07/04/2025
, work completed 07/04/2025
Recommended
Call out to remedy fault on boiler
We have used HEH for many years to service and maintain the boiler in our home and a property we let out. HEH are a reliable and efficient company - true to their name - if we have a problem they respond to our calls by sorting it out on the same day. Their engineers are always polite and explain the issue which they are rectifying.
Customer in Greater Manchester
Posted on 03/04/2025
, work completed 03/04/2025
Recommended
Excellent service.
I have had a boiler service this time. Excellent service. Good communication. Efficient and professional engineers. Good quality boilers. I have been using this company for a few years now. I would recommend HEH to anyone. Many thanks.
Customer in Greater Manchester
Posted on 31/03/2025
, work completed 31/03/2025
Recommended
Fabulous visit as Always
Fabulous visit by our cheerful and funny engineer. Perfect job as always and we will continue our loyalty with this company and recommend to others without hesitation
Customer in Greater Manchester
Posted on 27/03/2025
, work completed 27/03/2025
Recommended
Heating service
Prompt, polite and well done job. A very good company, they look after customers very well, would recommend them to anyone
Customer in Greater Manchester
Posted on 26/03/2025
, work completed 26/03/2025
Recommended
Excellent
HEH is a small but brilliantly run business. They are efficient it’s in the name. Good engineers who give a great service at a competitive price.
Customer in Greater Manchester
Posted on 21/03/2025
, work completed 21/03/2025
Recommended
HEH UK LTD
Fantastic service from start to finish. Two lovely and efficient, clean and tidy engineers who quiety got on with their work. They have fitted a new boiler for us and changed a radiator/ towel rail. Office staff kept us up to date with everything and made sure we were seen quickly and safely. Highly recommend.
Customer in Greater Manchester
Posted on 21/03/2025
, work completed 21/03/2025
Recommended
Excellent
I needed pipework sorting in my garage so I could fully open the back door. Lads did a brilliant job. Very sociable, spent time talking with me about the next job I want doing. Can't fault this company. Glad I took a neighbour's advice and switched from British Gas.
Customer in Greater Manchester
Posted on 06/03/2025
, work completed 06/03/2025
Recommended
Good work
We got our combi from HEH several years ago, and have a service contract. They have always been friendly and efficient, and done any repairs as part of the deal without question.
Customer in Greater Manchester
Posted on 04/03/2025
, work completed 04/03/2025
Recommended
Excellent company
HEH have been servicing my boiler for about 5 years. They provide great customer service, keeping me updated when the engineer is on the way. Never been let down by them. All the engineers are friendly, and a special call out to Richard who is super knowledgeable. I would highly recommend this company.
Customer in Greater Manchester
Posted on 03/03/2025
, work completed 03/03/2025
Recommended
Service on boiler
Excellent communication throughout and prompt arrival and the engineer was outstanding. Highly recommend this company, have done 2 bathrooms for me.
Customer in Greater Manchester
Posted on 21/02/2025
(Reviewer did not use service)
Recommended
Spot on time
Punctual arrival for annual service as always, work carried out quickly and efficiently as usual. Very satisfied.
Customer in Greater Manchester
Posted on 18/02/2025
, work completed 18/02/2025
Recommended
Thoroughly professional
Punctual, knowledgeable and totally trustworthy. I have used them for 10 years and am always recommending them to friends and family. I have a service plan with them which gives complete peace of mind. Very friendly and helpful local business.
Customer in Greater Manchester
Posted on 18/02/2025
, work completed 17/02/2025
Recommended
Boiler service
Very professional and friendly service, arrived at the time advised and completed the work efficiently.
Customer in Greater Manchester
Posted on 17/02/2025
, work completed 17/02/2025
Recommended
Excellent Service
Excellent service from Andy, who even came out, despite being ill, and persevered until our heating was up and running again. Excellent personal service.
Customer in Greater Manchester
Posted on 10/02/2025
, work completed 10/02/2025
Recommended
High Efficiency Heating company are very organised.
Our Central heating boiler failed, but it was 13 years old. They came to check it within an hour of phoning, the boiler needed replacing. We had a survey and a quotation within 24 hours, which we accepted. A boiler was installed 4 days later. The gas engineer's were polite, efficient and professional, and all rubbish was cleared. About 6 hours later everything was working and you couldn't tell they'd been there. I would highly recommend this company.
Customer in Greater Manchester
Posted on 08/02/2025
, work completed 07/02/2025
Recommended
Survey
I requested a survey on old pipes in the garage. Surplus pipes to be removed soon. Asked about new radiator in front room as current one about 60 years old. Got a quote which I'm happy with. Also queried gas fire in front room. I was given excellent advice by Richard, will give his recommendations serious thought and have the changes made in the summer. Thank you Richard.
Customer in Greater Manchester
Posted on 07/02/2025
, work completed 06/02/2025
Recommended
Gas safety check
Needed a gas safety check in support of the sale of our property as requested by the buyers' solicitor. We’ve always used HEH to service our boiler as part of the Annual Heat Plan. The service provided was excellent the engineer was polite, informative, and very efficient in explaining the process involved. The certificate was provided extremely quickly which helped in respect documentation for the sale of our property and our move to Shropshire. My only regret is that HEH doesn’t provide a service in Shropshire as we would definitely want to use them. We would recommend High Efficiency Heating (HEH) and wish them every success for the future.
Customer in Greater Manchester
Posted on 06/02/2025
, work completed 06/02/2025
Recommended
New boiler
Our boiler broke down just after the new year and my husband is disabled so we were desperate. This company pulled out all the stops to get our new boiler installed within a few days. The lads that worked on the job(main one Ethen) were polite, & good workers. I highly recommend HEH. They kept me updated throughout & they were very clean
Customer in Greater Manchester
Posted on 03/02/2025
, work completed 03/02/2025
Recommended
Heating restored
Our Vaillant boiler stopped working and the engineer from High Efficiency Heating identified a blockage that was stopping the flow of gas and we are now fully operational again. I have used this company a number of times and I like the way they always come when they say they will and they text me when they are on their way. All of the engineers they have sent have always been very knowledgeable and personable. I recommend the company without reservation.
Customer in Greater Manchester
Posted on 31/01/2025
, work completed 31/01/2025
Recommended
As ever great service and efficiency
Have always used them and have always had great service. Can't recommend them highly enough. Dylan and Jake very competent and very clean and tidy, also respectful of our home. Keep up the great work.👍
Customer in Greater Manchester
Posted on 22/01/2025
, work completed 22/01/2025
Recommended
Installation of Gas Fire
HEH installed a gas fire for my mum on 15.01.2025. Andy helped her choose the fire that was appropriate for the room and easy to use with a remote control. Mum has arthritis in her hands and struggled with the old fire's ignition. The job was completed as requested, the old fire was removed and taken away. The new fire was installed in a couple of hours and the room left as it was found. Other than the new fire you would never know work had been carried out. Andy, Louise, Charlotte and all the team are always helpful (they have serviced my mum's gas fire annually for several years). I highly recommend HEH.
Customer in Greater Manchester
Posted on 18/01/2025
, work completed 15/01/2025
Recommended
Leaking radiator
Fantastic service as usual. I have used this company for many years and have always been 100% happy with their work.
Customer in Greater Manchester
Posted on 17/01/2025
, work completed 17/01/2025
Recommended
Great Service
The only company we would use for purchase and then servicing of our boiler. Always able to facilitate our needs. Great you receive a text when the engineer is on the way too. Thanks
Customer in Greater Manchester
Posted on 16/01/2025
, work completed 16/01/2025
Recommended
Excellent company
Always use HEH they are the best company around, as far as I'm concerned. They are quick, efficient, polite and always turn up on time and let you know when they are on their way. I cannot fault them in any way. Would absolutely 100% recommend them
Customer in Greater Manchester
Posted on 15/01/2025
, work completed 15/01/2025
Recommended
Fault found
Richard and Ethan arrived to correct an ongoing wiring problem. Working together in a restricted access area was an unenviable position but it was done methodically and with a smiley face. It was resolved and is now working perfectly. A radiator problem was explained to me and a further visit in the warmer months to rectify this and to replace an ageing boiler is to be arranged. What great service is offered by Heh UK. Appointments were made and kept and a text to say engineers are on the way on repair day. Would recommend totally.
Customer in Greater Manchester
Posted on 14/01/2025
, work completed 14/01/2025
Recommended
Call out
I phoned on Friday whilst away on holiday. The App said we had an issue. The telephonist took control and arranged for an engineer to call around on Saturday morning. He made everything secure and got the system working again during the exceptionally cold period. Fantastic service and excellent communication. I Can’t rate them highly enough. Marvellous customer service. David
Customer in Greater Manchester
Posted on 13/01/2025
, work completed 10/01/2025
Recommended
Boiler inoperative, minus 8 degrees and no Heating!
Phoned at 9am and the boiler was fixed by midday. Excellent communication via text,email and phone.
Customer in Greater Manchester
Posted on 10/01/2025
, work completed 10/01/2025
Recommended
Great friendly service
Had arranged a visit to get s quote to remove a non working gas fire as my father wanted to replace it for an electric fire. The engineer who came, Andy Baxter, was very friendly and gave my father all the information he needed. He advised that they could fit any fire we bought on the same day as removing the gas fire. This was something I wasn't expecting but was very happy with the overall quote. Very reasonable and exceedingly customer-friendly
Customer in Greater Manchester
Posted on 08/01/2025
, work completed 08/01/2025
Recommended
12+ year old gas boiler service, repair, & advice.
Our latest heating engineer Jack was at primary school when our boiler was installed by HEH! And it's still going strong, thanks to him this year. Before that, we've always had exemplary service from Dylan, & Dave. These guys clearly take a pride in their work.
Customer in Greater Manchester
Posted on 07/01/2025
, work completed 07/01/2025
Recommended
Boiler Service
Excellent service, as always! Local firm, which offers top-notch customer service at a competitive price. Keep me informed & happy to continue to use
Customer in Greater Manchester
Posted on 03/01/2025
, work completed 03/01/2025
Recommended
Excellent service as usual.
Excellent service and repair to boiler hot water. The engineer arrived later in the day. Very pleasant informative and friendly.
Customer in Greater Manchester
Posted on 02/01/2025
, work completed 02/01/2025
Recommended
Trustworthy and safe
I had a ceiling water leak, which was sourced from the upstairs under the floor heating system. My insurance would not cover the repair and was during the Christmas break. This was a business which returned my message and arranged an early visit to fix the problem, preventing further damage. The heating engineer who attended on time, he was friendly, approachable and positive. He fixed the leak, although the replacement part was not available and an alternative option was applied. The business had only allocated a small assessment time, but the job required 3 times that length. They adjusted their appointments to resolve my matter. A credit to the business and staff.
Customer in Greater Manchester
Posted on 02/01/2025
, work completed 02/01/2025
Recommended
Usual excellent service
Following an issue with my boiler, I rang HEH and Andy arrived, checked everything, explained everything all within a few hours.
Customer in Greater Manchester
Posted on 02/01/2025
, work completed 02/01/2025
Recommended
Boiler repair
Carried out work on faulty part on boiler. Done to time specified, by a very pleasant and helpful young man. Would always highly recommend your company.
Customer in Greater Manchester
Posted on 20/12/2024
(Reviewer did not use service)
Recommended
Excellent service
HEH have just fitted a boiler at my property and the whole process from getting a quote to completing the installation went very smoothly. The staff are polite and take care in their work, they explained all the information I required very clearly. A good local company who I highly recommend.
Customer in Greater Manchester
Posted on 19/12/2024
, work completed 18/12/2024
Recommended