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Trusted Traders

Home Counties Pools & Hot Tubs

Logo on white
Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday 10:00–16:00
  • Sunday - Closed
Profile thumb dsc03092

4.8

33 Reviews

About

Established in 1983, our thirty five plus years of trading serve to recognise us as one of the most established swimming pool and hot tub companies in the South of England. Winners of numerous industry awards for design, construction and retail excellence we pride ourselves in the fact we have both the experience and ability to complete any installation profesionally and with pride in our workmanship. We assure you of a pleasurable buying experience and exceptional customer service and after care.
In addition we offer a comprehensive service embracing refurbishment, maintenance, servicing, water treatment, filtration, heating and the supply of a full range of pool and spa accessories.

Our multi award winning show centre features two full size Cacade Pools, an indoor heated Endless Pool, demonstration safety covers and one of the largest pool and hot tub stores in the UK.

What we do

  • Building construction contractors

    • Swimming pool construction
  • Swimming Pools & Hot Tubs

    • Hot Tub Installation
    • Swimming Pool cleaning
    • Swimming Pool installation
    • Swimming Pool service & Maintenance
  • More Services

    • swimming pool maintenance
    • swimming pool builders

Customer reviews

Reviews summary

4.8
33 reviews
Customer Service
4.9
Quality
4.8
Value
4.7
Sort by
Great after-sales service.
Customer Service
Quality
Value
Home Counties installed my pool a year ago, and have been great in after-sales service. They also sold me a five-star product which I'm delighted with.
Graeme J18/02/2018
Patient and attentive
Customer Service
Quality
Value
I had a very tricky site to shoehorn my new pool into. Home Countries were very patient with my building and design plans, with both me and my architect. The calculations and planning were worth it as the pool is a great addition to my house.
Paul, East Sussex06/12/2017
Endless Pool Installation
Customer Service
Quality
Value
Very happy with the installation process and the pool. Craig and the team were very polite and helpful. They have made certain everything went ahead smoothly and answered all questions quickly. There are also friendly pleasant people to work with. I would happily recommend then to anyone who may be interested in getting an Endless pool installation themselves.
Mafeng26/11/2017
Easy hot tub install.
Customer Service
Quality
Value
Salesmen helpful (not pushy) initially. Problem-free installation. Clear paperwork for servicing tub. Polite and helpful installers and my grandchildren love it!
Peter, West Sussex23/11/2017
Beautiful indoor pool
Customer Service
Quality
Value
Home Countries were very helpful from the start to the end of the project despite it spanning several months. They were always available to help with the design and any queries, provided several site visits ahead of the installation and worked efficiently during the build itself. They liaised with my other sub-contractors and ensured everything had been installed correctly and was in working order before leaving the site.
Debra, Kent31/10/2017
My review
Customer Service
Quality
Value
Top job - friendly & professional
Helmut, East Sussex21/09/2017
Outstanding Experience
Customer Service
Quality
Value
Craig, Chris and everyone involved in the installation of our pool were polite and professional throughout. Our expectations were met and the experience was wonderful. We will keep in touch! Best wishes Luke and we will recommend.
Michael, Surrey12/09/2017
Outstanding service.
Customer Service
Quality
Value
We would have no hesitation in recommending Home Counties Pools. The entire team is a pleasure to work with. The service was excellent through the entire process. They graciously accommodated us when our building project was delayed on several occasions. They then fitted the pool efficiently and on time, with no fuss, culminating in a handover late one evening to fit in with our schedule. We are delighted with the final result.
Ann, Kent04/08/2017
Happy
Customer Service
Quality
Value
Very happy. Good delivery, fitted well, handover good.
Claire, West Sussex20/07/2017
First class service
Customer Service
Quality
Value
They demonstrated great customer service from our first visit to see hot tub options. We were provided with a thorough explanation of the features and costs including an honest briefing of the ongoing maintenance required and cost involved. First review I have written which is testament to the excellent service we have received from Mark.
Tim, West Sussex16/06/2017