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Endorsed by Which? Trusted Traders
Home Counties Pools & Hot Tubs
Opening Hours
Today - 09:00–17:00
- Monday 09:00–17:00
- Tuesday 09:00–17:00
- Wednesday 09:00–17:00
- Thursday 09:00–17:00
- Friday 09:00–17:00
- Saturday 10:00–16:00
- Sunday - Closed
About
Established in 1983, our thirty five plus years of trading serve to recognise us as one of the most established swimming pool and hot tub companies in the South of England. Winners of numerous industry awards for design, construction and retail excellence we pride ourselves in the fact we have both the experience and ability to complete any installation profesionally and with pride in our workmanship. We assure you of a pleasurable buying experience and exceptional customer service and after care.
In addition we offer a comprehensive service embracing refurbishment, maintenance, servicing, water treatment, filtration, heating and the supply of a full range of pool and spa accessories.
Our multi award winning show centre features two full size Cacade Pools, an indoor heated Endless Pool, demonstration safety covers and one of the largest pool and hot tub stores in the UK.
What we do
Building construction contractors
- Swimming pool construction
Swimming Pools & Hot Tubs
- Hot Tub Installation
- Swimming Pool cleaning
- Swimming Pool installation
- Swimming Pool service & Maintenance
More Services
- swimming pool maintenance
- swimming pool builders
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.9
88 reviews
Recommended
Recommended
by 100% of customers
Sort by
Perfect Hot tub for us
Customer Service
Quality
Value
Buying a hot tub has been a big decision over a long period and Craig has been most patient and helpful with good advice on things to consider and information on maintaining the tub. When we finally came to purchase Craig again helped us to choose the right Beachcomber Hot Tub for us and we are delighted with it. The team arrived promptly on the agreed date, fitted everything without any fuss and explained all the workings. Importantly also, is knowing that Craig, Mark and others are there to answer any questions and give ongoing support if required. I recommend Home Counties Pools & Hot Tubs and would not go anywhere else.
Billy in West Sussex
, work completed
Recommended
Super easy transaction
Customer Service
Quality
Value
From the date of ordering my Beachcomber Hot Tub to the installation of it, there were no problems whatsoever and the communication was great. The installation was without any problems and was completed on time and as promised. The Hot tub was commissioned on the day and we were given a thorough demonstration on the workings and controls of it. 4 days later the Manager attended to check on everything and again with a follow-up on the workings of the Tub. A flawless transaction and I cannot recommend this Company enough. This review is given without reservation.
Customer in Surrey
, work completed
Recommended
Sale and installation of Endless Pool
Customer Service
Quality
Value
From the moment of first contact Home Counters showed true professionalism, helpfulness and responsiveness throughout the process of sale and installation. Everything was accomplished in terms of promised delivery and budget despite problems caused by the pandemic. We are delighted with our new pool which is essential for physiotherapy purposes. Mark Daniels was excellent to deal with throughout.
Terry in Kent
, work completed
Recommended
Installation of an Abriblue swimming pool cover
Customer Service
Quality
Value
We have always found the team at Home Counties extremely helpful, with an understanding of our needs so as to provide the correct product at competitive rates. They have an excellent blend between customer service and professionalism with intimate knowledge of their suite of products. Craig and Jill with Mark and the rest of the team are a powerful force and we have no hesitation in recommending Home Counties.
Peter & Liz in West Sussex
, work completed
Recommended
Pool heater installed- great knowledge and service
Customer Service
Quality
Value
Craig and his team did an excellent job installing an air source heat pump for our swimming pool. What made Craig stand out was his advice on first exploring options to fix our previous gas heater. At the risk of doing himself out of a sale, he recommended an engineer who was a specialist in the type of heater we had. Once that specialist had confirmed that the heater was a write-off then Craig was able to advise on a replacement, which we’re very happy with. Would highly recommend it to anyone.
Liam
, work completed
Recommended
Endless Pool
Customer Service
Quality
Value
Both Craig and Mark have been very helpful from the trial swim right through to the installation. Despite delays due to Covid and shipping we were kept informed at all times. The installation process was highly efficient and we are delighted with the end result and would highly recommend the team.
Peter & Caroline in West Sussex
, work completed
Recommended
Swimming pool installation
Customer Service
Quality
Value
They did a great job from beginning to end. Scoping the pool installation project was easy due to Craig’s experience and helpfulness. They started on time, and ran pretty much to schedule despite some serious weather. Most importantly the whole team genuinely cared about the quality of the pool they were building for us, communicated and coordinated effectively, and were pleasant to have around onsite. The handover was also good and well thought through. I believe I have a good chance of keeping the pool in good condition because of it. Thank you.
Customer in West Sussex
, work completed
Recommended
Excellent team
Customer Service
Quality
Value
Home Counties fitted our pool with a new liner including the Roman end. They did an excellent job which was finished on time and and at the competitive price quoted. They are just so nice to deal with and I would not hesitate to recommend them. They do a great job of looking after our pool. Well done Craig and team.
Customer in Surrey
, work completed
Recommended
Great customer service.
Customer Service
Quality
Value
Endless pool. From start to finish we received excellent service. Due to the pandemic we obviously experienced delays,but were kept up to date with progress. Would be very happy to recommend.
Customer in Surrey
, work completed
Recommended
Good Service
Customer Service
Quality
Value
Home Counties gave me good advice and guidance before installing a heat pump. Delivery and installation was on the agreed the agreed date, went well on the day, and they rang a couple of weeks later to make sure that everything was ok. Good service!
Customer in West Sussex
, work completed
Recommended