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Trusted Traders

Home Counties Pools & Hot Tubs

Logo on white
Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday 10:00–16:00
  • Sunday - Closed
Profile thumb dsc03092

4.8

39 Reviews

About

Established in 1983, our thirty five plus years of trading serve to recognise us as one of the most established swimming pool and hot tub companies in the South of England. Winners of numerous industry awards for design, construction and retail excellence we pride ourselves in the fact we have both the experience and ability to complete any installation profesionally and with pride in our workmanship. We assure you of a pleasurable buying experience and exceptional customer service and after care.
In addition we offer a comprehensive service embracing refurbishment, maintenance, servicing, water treatment, filtration, heating and the supply of a full range of pool and spa accessories.

Our multi award winning show centre features two full size Cacade Pools, an indoor heated Endless Pool, demonstration safety covers and one of the largest pool and hot tub stores in the UK.

What we do

  • Building construction contractors

    • Swimming pool construction
  • Swimming Pools & Hot Tubs

    • Hot Tub Installation
    • Swimming Pool cleaning
    • Swimming Pool installation
    • Swimming Pool service & Maintenance
  • More Services

    • swimming pool maintenance
    • swimming pool builders

Customer reviews

Reviews summary

4.8
39 reviews
Customer Service
4.9
Quality
4.8
Value
4.7
Sort by
Totally professional
Customer Service
Quality
Value
We had to have our new hot tub craned over our house onto the back patio and Mark from Home Counties ensured the whole process went smoothly and efficiently. After installing, Mark gave a very comprehensive tutorial on using & maintaining out hot tub. He has also reiterated that if we have any questions or problems, that he well be available at the end of the phone. All in all, a very impressive company with first rate customer service.
Philippa, West Sussex06/07/2018
Outstanding service, fantastic hot tub!
Customer Service
Quality
Value
From our first visit to the showroom right through to our tutorial once our hot tub had been installed, Craig and his team have been outstanding - and our expectations are very high! We are absolutely delighted with our purchase and Craig helped us make the right choice for our use and space available (which was by no means the most expensive option). The installation team were amazing as our access was challenging and Mark's tutorial (booked for a time that suited us) now means that we are able to operate and maintain our tub to it's optimum level and we have used it every day since it arrived. Fantastic hot tub, outstanding service and very happy customers - cannot recommend highly enough!
Jenny and Steve R29/06/2018
Very professional, recommend.
Customer Service
Quality
Value
I have been using this company for years. They have just relined my pool. I cannot give enough praise for the wonderful job. A lovely, friendly, professional team. Cannot recommend enough.
Nicki, West Sussex26/06/2018
Excellent work
Customer Service
Quality
Value
Whole heartedly recommend this company. Excellent and timely service. Readily available for discussion. On site staff careful and thorough in their work. Competitive pricing.
Brian, Surrey11/06/2018
Looks great
Customer Service
Quality
Value
Job completed on time & on budget. The finished pool looks great. Highly recommended and personally supervised by the owner.
Ken, West Sussex01/05/2018
Great after-sales service.
Customer Service
Quality
Value
Home Counties installed my pool a year ago, and have been great in after-sales service. They also sold me a five-star product which I'm delighted with.
Graeme J18/02/2018
Patient and attentive
Customer Service
Quality
Value
I had a very tricky site to shoehorn my new pool into. Home Countries were very patient with my building and design plans, with both me and my architect. The calculations and planning were worth it as the pool is a great addition to my house.
Paul, East Sussex06/12/2017
Endless Pool Installation
Customer Service
Quality
Value
Very happy with the installation process and the pool. Craig and the team were very polite and helpful. They have made certain everything went ahead smoothly and answered all questions quickly. There are also friendly pleasant people to work with. I would happily recommend then to anyone who may be interested in getting an Endless pool installation themselves.
Mafeng26/11/2017
Easy hot tub install.
Customer Service
Quality
Value
Salesmen helpful (not pushy) initially. Problem-free installation. Clear paperwork for servicing tub. Polite and helpful installers and my grandchildren love it!
Peter, West Sussex23/11/2017
Excellent work, on time, very professional
Customer Service
Quality
Value
Efficient workmanship excellent personal service great product. Highly recommended
David, West Sussex01/11/2017