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Trusted Traders

Home Counties Pools & Hot Tubs

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4.9

78 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday 10:00–16:00
  • Sunday - Closed

About

Established in 1983, our thirty five plus years of trading serve to recognise us as one of the most established swimming pool and hot tub companies in the South of England. Winners of numerous industry awards for design, construction and retail excellence we pride ourselves in the fact we have both the experience and ability to complete any installation profesionally and with pride in our workmanship. We assure you of a pleasurable buying experience and exceptional customer service and after care.
In addition we offer a comprehensive service embracing refurbishment, maintenance, servicing, water treatment, filtration, heating and the supply of a full range of pool and spa accessories.

Our multi award winning show centre features two full size Cacade Pools, an indoor heated Endless Pool, demonstration safety covers and one of the largest pool and hot tub stores in the UK.

What we do

  • Building construction contractors

    • Swimming pool construction
  • Swimming Pools & Hot Tubs

    • Hot Tub Installation
    • Swimming Pool cleaning
    • Swimming Pool installation
    • Swimming Pool service & Maintenance
  • More Services

    • swimming pool maintenance
    • swimming pool builders

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
78 reviews
Customer Service
5.0
Quality
4.9
Value
4.8
Sort by
Hot tub purchase and installation
Customer Service
Quality
Value
We purchased our hot tub from Home Counties and were incredibly impressed with the whole service; a great team consisting of Craig, Mark and all the others behind the scene. We had the chance to visit the show room in the summer and had a home visit to ensure we were purchasing the right tub for us; we actually ended up upgrading purely because the size we originally chose would not suit our heights!! The installation day was earlier than expected; it went smoothly with a great team of guys, including the delivery, craning it over the house and the engineers setting it up! We would highly recommend Home Counties; from purchase, delivery and to their ongoing following support.
Customer in Surrey Posted on 22/01/2021 , work completed 15/12/2020
Air-source heat pump for pool
Customer Service
Quality
Value
We needed a new heater for existing pool and received quotes and advice from several suppliers. Home Counties were by far best service, and competitive on costs, so we selected them. Pre-delivery advice and then delivery & installation were excellent. Friendly team that clearly takes pride in their well deserved reputation.
Customer in East Sussex Posted on 14/01/2021 , work completed 09/07/2020
Fantastic team!
Customer Service
Quality
Value
Home Counties installed a swimming pool for us at our new house (we had previously bought one from them many years ago in the old house). We cannot praise the team enough. Craig and Gill manage things smoothly, unobtrusively and efficiently and are fantastic ambassadors for the company; the small specialist team on site built the pool to our exact specifications (even changing a couple of things as we went along). Everything ran like clockwork and the pool was finished on time and exactly on budget. All the members of the extended team (people with specialist skills that Home Counties have worked with for many years) are a delight to have around and we were actually sad to see them finish! Cannot recommend them enough - great work!
Customer in Surrey Posted on 08/12/2020 , work completed 27/10/2020
Nice guys
Customer Service
Quality
Value
We bought our hot tub from the super nice Craig. Due to the state of the world at the time there was a delay in delivery but we were duly compensated by Craig and Mark. All went well with delivery and installation. Great service and nothing too much trouble, quite rare these days 😊
Customer in West Sussex Posted on 07/11/2020 , work completed 30/09/2020
Excellent
Customer Service
Quality
Value
Quality of work was excellent, as far as the costs, they were the most accurrate. They are very honest and always say they will look competitors. They were excellent and very professional. they are people of good reputation and deserve it because of their clarity, quality and punctuality.
Julie, East Sussex Posted on 22/09/2020 , work completed 25/06/2020
Great service
Customer Service
Quality
Value
Mark and the team were great from the start. Quick to respond to queries and walked us through the whole process. Dan did a great job of the install and the guys were available on the phone for teething problems.
Customer in West Sussex Posted on 09/09/2020 , work completed 28/08/2020
Endless Pool
Customer Service
Quality
Value
Highly recommend Home Counties Pools & Hot Tubs. Special thank you to Mark and the great friendly professional team. Now enjoying our Endless Pool.
Customer in East Sussex Posted on 17/07/2020 , work completed 09/06/2020
Extremely Satisfied Customer
Customer Service
Quality
Value
Purchasing an Endless Pool from Home Counties was an enjoyable experience from start to finish. Helpful, friendly and knowledgeable advice with a no pressure sales attitude. The installation was carried out on time by a first class team of polite, respectful professionals to our exact specifications.
Customer in Kent Posted on 07/07/2020 , work completed 29/02/2020
Swimming Pool
Customer Service
Quality
Value
From our first meeting, to the hand over of the pool we found the whole team to be extremely friendly, knowledgeable and efficient. Nothing was ever too much trouble. We'd have no hesitation in recommending Home Counties to anyone looking for a hot tub or swimming pool. You won't find a more professional or approachable company. Every member of staff throughout the build was clearly proud of the work they did and wanted to ensure it was absolutely perfect. At the same time being extremely welcoming and courteous. An absolute pleasure to work with
Customer in East Sussex Posted on 29/06/2020 , work completed 01/06/2020
Highly recommend Home Counties Pools
Customer Service
Quality
Value
We have recently installed a pool at our new house and Craig from Home Counties Pool went above and beyond to give us impartial and professional advice as to the correct liner, heater and cover for our pool. We are delighted with the results and we have found Craig and his team at Home Counties to be extremely friendly, professional, competitive and provide an excellent and reliable service.
Customer in Surrey Posted on 25/06/2020 , work completed 22/05/2020