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Trusted Traders
Home Counties Pools & Hot Tubs
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Primary 01403 259755
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Opening Hours
Today - 09:00–17:00
- Monday 09:00–17:00
- Tuesday 09:00–17:00
- Wednesday 09:00–17:00
- Thursday 09:00–17:00
- Friday 09:00–17:00
- Saturday 10:00–16:00
- Sunday - Closed
About
Established in 1983, our thirty plus years of trading serve to recognise us as one of the most established swimming pool and hot tub companies in the South of England. Winners of numerous industry awards for design. construction and retail excellence we pride ourselves in the fact we have both the experience and ability to complete any installation profesionally and with pride in our workmanship. we assure you of a pleasurable buying experience and exceptional customer service and after care.
In addition we offer a comprehensive service embracing refurbishment, maintenance, servicing, water treatment, filtration, heating and the supply of a full range of pool and spa accessories.
Our multi award winning show centre features two full size Cacade Pools, an indoor heated Endless Pool, demonstration safety covers and one of the largest pool and hot tub stores in the UK.
What we do
Building construction contractors
- Swimming pool construction
Swimming Pools & Hot Tubs
- Hot Tub Installation
More Services
- swimming pool maintenance .
My work
Customer reviews
Reviews summary
4.8
30 reviews
Recommended
Recommended
by 30 of 30 customers
Sort by
Great after-sales service.
Customer Service
Quality
Value
Home Counties installed my pool a year ago, and have been great in after-sales service. They also sold me a five-star product which I'm delighted with.
Graeme J
Recommended
Endless Pool Installation
Customer Service
Quality
Value
Very happy with the installation process and the pool. Craig and the team were very polite and helpful. They have made certain everything went ahead smoothly and answered all questions quickly. There are also friendly pleasant people to work with. I would happily recommend then to anyone who may be interested in getting an Endless pool installation themselves.
Mafeng
Recommended
Easy hot tub install.
Customer Service
Quality
Value
Salesmen helpful (not pushy) initially. Problem-free installation. Clear paperwork for servicing tub. Polite and helpful installers and my grandchildren love it!
Peter, West Sussex
Recommended
My review
Customer Service
Quality
Value
Top job - friendly & professional
Helmut, East Sussex
Recommended
Outstanding Experience
Customer Service
Quality
Value
Craig, Chris and everyone involved in the installation of our pool were polite and professional throughout. Our expectations were met and the experience was wonderful. We will keep in touch! Best wishes Luke and we will recommend.
Michael, Surrey
Recommended
Outstanding service.
Customer Service
Quality
Value
We would have no hesitation in recommending Home Counties Pools. The entire team is a pleasure to work with. The service was excellent through the entire process. They graciously accommodated us when our building project was delayed on several occasions. They then fitted the pool efficiently and on time, with no fuss, culminating in a handover late one evening to fit in with our schedule. We are delighted with the final result.
Ann, Kent
Recommended
First class service
Customer Service
Quality
Value
They demonstrated great customer service from our first visit to see hot tub options. We were provided with a thorough explanation of the features and costs including an honest briefing of the ongoing maintenance required and cost involved. First review I have written which is testament to the excellent service we have received from Mark.
Tim, West Sussex
Recommended
Good follow up
Customer Service
Quality
Value
We felt we could trust home counties if we had any problems in future, overall, a pleasure to deal with.
Chris, Surrey
Recommended
Endless pool installation
Customer Service
Quality
Value
I am very pleased with the Endless Pool that Home Counties have installed in my garden. The work was done promptly and to a high standard, though there were some delays to the ancillary decking work which was the responsibility of a sub-contractor. However, the core Home Counties team are very professional with good customer service.
Andrew, West Sussex
Recommended
Faultless in every way
Customer Service
Quality
Value
We found the service incredibly efficient, helpful and very knowledgeable. The staff went out of their way to deal with any questions we had and at no point did we feel at all pressurised to buy the product. All in all one of the best retailing experiences we have ever had.
Mark, West Sussex
Recommended