Home Counties Pools & Hot Tubs

Home Counties did a fabulous job installing our pool, cover, and all the associated equipment. They are a very experienced bunch and their work was excellent. The project was also very well managed and they completed the work on time. The company itself is very professional. The client always comes first. They were responsive, eager to please and quickly worked to resolve issues or concerns as they came up. The team were a real pleasure to have on site. Tidy, conscientious, polite and just genuinely nice people. We didn't expect that we would like a panel-built, lined pool but the lining is of excellent quality and looks and feels superb. We are delighted with the result. I highly recommend Home Counties.

We had a long drawn out process to get our pool installed, due mainly to the ineptitude of the local planning authority. Craig went above and beyond to support us with getting our planning approved. Due to the delays, work on the installation finally started in February. Chris, Sean and the rest of the team were extremely conscientious and professional, working in very difficult weather conditions to get our pool completed. Once the pool was finished, we were given a full maintenance tutorial and comprehensive written instructions, as well as the knowledge that we can pick up the phone and ask for advice at any time. I cannot recommend Home Counties Pools and Hot Tubs highly enough. They did a fantastic job from start to finish and we now have a beautiful swimming pool which we have used all summer long.

I've known Craig and Mark for a number of years when I had an endless pool installed at my former house. Their advice on hot tubs, site visits, installation and aftercare has been first class, as I knew it would be.

I have been using Home Counties for 5 years, and I have always been so impressed with them. when I first started using them, I was a real novice and they were extremely helpful with advice and guiding me. over the years, they have always been there to help even at short notice or when I ring for anything. it is a proper family run business with a very close team and they all know their customer base very well and so give a really good personalised service. I have used another company but Home Counties were so good that i switched 4 years ago and I have not regretted it. Craig, Gill, Mark, Dave, Julie and the whole team treat you as a friend and valued customer, and I have never had fault with the service they provide. I highly recommend them.

Craig and his team worked with us and two other companies to prepare the groundwork, build a garden pool room and install an indoor Endless pool. The three companies put together a schedule of dates and all work was done on the proposed dates with Home Counties liaising with the Baker's Garden Building to do the work necessary before the final finishes. Their electricians installed our air source heater to work with the Endless pool electric heater and nothing was too much trouble to complete the work without any problems. All Home Counties staff were courteous, tidy and experienced in their work.

Home Counties Pools have recently finished installing our swimming pool and we are delighted with the end result. Our experience with Home Counties has been fantastic, from the initial meeting with Craig, through to the build itself and final handover, nothing was too much trouble. Their team are great and a special mention for Chris and Shaun who worked through some fairly unpleasant winter weather conditions! Thank you Craig and team for a great experience and an amazing swimming pool, we are delighted with it and are looking forward to the Summer already!

Happy Customers Thank You Home Counties for doing all you said and installing our Endless Pool. From the beginning we were kept up to date and were even able to try out the pool before purchase. The process was, On time Efficient Friendly Nothing too much trouble We are now enjoying our Endless Pool regularly. We have also had excellent aftercare and instruction.

Home counties gave us the most excellent service from start to finish of the project. We were made aware of long lead times in the supply, and had a firm date to work towards. They supplied the Endless Pool in kit form for us to build D-I-Y. but we could have opted for their in house team to build the pool at what looked to be a fairly reasonable cost. All of the options were discussed at each stage and Mark Daniels took charge of the order, chasing it through and ensuring everything came together in good time. This was quite a feat given the pool was coming from the USA during the pandemic when global supply chains were badly disrupted. Once delivered, we were given plenty of advice by both Mark and Dave to assist us in the project, and when the odd small thing was incorrect, Mark ensured that replacements were obtained in good time. Once the project was complete, Mark came for a handover which included tips on how to maintain the pool, and how to balance the chemicals. This was a very expensive item for us, but when you see the quality, you can see why. My husband and I consider this the best investment we ever made, and have swum daily since it was finished. I would thoroughly recommend Home Counties Pools and Hot Tubs for excellent quality, service and attention to detail.

Craig and his team have just finished building our swimming pool and the service has been fantastic from start to finish. From the moment he visited us at home to give us a quote we have been so impressed. The work started and finished on schedule and the team that built the pool were reliable and friendly. They tidied up after themselves every day and couldn’t have been more accommodating. We absolutely love our pool and couldn’t be happier with the result. We couldn’t fault any part of the process. As I said, we honestly couldn’t recommend this company highly enough.

We had a swimming pool built by Home Counties Pools. They have provided an excellent service with exemplary customer service from start to finish. We are thrilled with the result and they were always so willing to ensure we were happy and things ran smoothly. They have superb attention to detail and excellent communication to ensure we got the pool exactly as we hoped. Throughout the build they took great care of our garden and after the build they have guided us through as we got used to the pool and how to look after it into the future.