Would thoroughly recommend Homeglaze Home Improvements
We had new windows in most of the house and we would have no hesitation in recommending this company to others, they did a very professional careful job and we are really pleased. The salesman who came to quote was thorough and very pleasant without being pushy, much appreciated. We received our quote on the same visit and this did not change. All the fitters were very professional and the windows were fitted in the time scale given. Thanks to all involved.
Customer in Hertfordshire
Posted on 29/11/2024
, work completed 14/11/2024
Recommended
Highly recommend
Considering this market doesn't have the best reputation, Homeglaze is a breath of fresh air. I had all my windows and doors replaced and am very happy with the final result especially my lovely new front door, which has had many compliments from neighbours! Great experience from start to finish, would highly recommend this company.
Customer in Essex
Posted on 07/11/2024
, work completed 29/10/2024
Recommended
Quality work carried out by professional courteous team
We needed replacement double glazing including patio doors to our kitchen extension. Having made an online enquiry, I received prompt courteous advice with no sales pressure, all my options were fully explained. Having agreed the work only a 30% deposit was required with full payment on satisfactory completion, this is rare in my experience. Prompt follow up survey and fitting date agreed within two weeks. The installation team were great, very professional and hard workers, all the work was of a high standard, we could not be more pleased with the final outcome. Everybody we encountered at this company, including office staff were professional, courteous and went out of their way to provide excellent customer service.
Customer in Greater London
Posted on 24/10/2024
, work completed 17/10/2024
Recommended
Composite door and new door step
Everyone we dealt with from sales through to the final payment were professional and easy to talk to. The work was all done quickly and well, and minor snags were sorted quickly and without question, including touching up some paint imperfections we hadn't even noticed. We needed to replace a crumbling door step, which made things more complicated than just a standard door fitting, but appreciated that options were clear, problems encountered were solved without fuss, and Homeglaze completed the whole job for us.
Customer in Greater London
Posted on 17/10/2024
, work completed 17/09/2024
Recommended
Two Bathroom Windows Installed
Contacted Homeglaze on the back of reading Which customer reviews. The representative arrived on time, knowledgeable on the product offered with a no hard sell attitude and provided a full sized model of the window type I had chosen for viewing. The installation of the bathroom windows was delayed by approximately 4 days due to the manufacturing process and the fitting of the windows delayed by 2 days due to a mix-up with the fitters work schedule. However, credit to Dean for his excellent Customer Service skills updating me every step of the way and to Chris for his expertise installing the product. The work was neat and tidy and the builders on site confirmed a job well done. The price agreed was the price I paid. I am a satisfied customer and would recommend with no hesitation.
Customer in Greater London
Posted on 30/09/2024
, work completed 15/08/2024
Recommended
Patio doors
I cannot recommend this company highly enough. From start to finish, it has been exemplary. My house is a council orlit built house. With getting permission to add patio doors, Homeglaze had an unusual house to work with. I was informed throughout, of the plans to create my wish for a garden view for my very sick husband. Every member of the team were wonderful. Excellent work, clean and tidy. Also respectful working around a bedridden person in the same room. The finished patio doors are beautiful. Very happy with what I paid. Sadly, my husband passed away 2 weeks after competition, never to sit by the doors, my only regret. Thank you Homeglaze for your kindness, friendship and above all Excellent work. Mrs Brenda Halsey
Customer in Greater London
Posted on 27/09/2024
, work completed 08/07/2024
Recommended
Patio bay window
I have recently had my patio bay door replaced. From Ryan knocking to ask if I needed any work doing to the finished job everything was great. Customer service from everyone I dealt with was friendly and efficient. The job was done at the expected time by 2 very good hard working guys whom treated my home with care. Overall experience was 10 out of 10. Very happy.
Customer in Greater London
Posted on 17/08/2024
, work completed 16/08/2024
Recommended
Looks good.
New windows in one room. So, not a very long job. Sales rep gave a fair and knowledgeable assessment of the overall picture, explaining technicalities and could answer questions of detail. Looks good. Mostly went ok. Just a week or so beyond the anticipated date time but not a big delay. Installers worked well together.
Customer in Greater London
Posted on 13/08/2024
, work completed 24/08/2007
Recommended
French door installation
I had an old sliding door replaced with French doors. The work was completely promptly after I decide to proceed. The team were knowledgeable, friendly and courteous. Old doors were removed and everything was left tidy. New doors great quality, look very nice and are very secure. Noticed a small scratch on one of the handles and it was immediately replaced a few days later.
Customer in Greater London
Posted on 22/06/2024
, work completed 10/06/2024
Recommended
New Front Door in Ealing
Very satisfied with the our new front door. The one we selected goes well with the type of house and its age ie late Victorian The Homeglaze sales rep took an interest in what we wanted and the reasons for doing it, and suggested alternatives. We discussed it for at least 45 minutes. This was in direct contrast to a sales rep from Anglian who seemed only interested in getting us to sign a contract as soon as possible, and showed little interest in our particular needs The door was ready promptly and It only took a morning to fit the new door. Our fitter was obviously skilled in fitting new doors. He was also able to reposition a previously fitted front door security light so that its night time motion sensor still operated correctly. He also refitted a door pull so that it was fixed to the door far more securely than as supplied by the manufacturer. The company also provided a door knob that had not been included in the original order. Overall, it was a very good service from a family firm who were not worried about providing service in West London, when their normal territory was East London and Essex.
Customer in Greater London
Posted on 14/06/2024
, work completed 06/02/2024
Recommended
Fantastic new bifold patio doors
I recently purchased and had bifold patio doors installed by Homeglaze Home Improvements, and I am exceptionally pleased with the outcome. The quality of the doors is outstanding, offering a perfect blend of aesthetics and functionality that has significantly enhanced our living space. The installation team was professional and friendly, making the entire process smooth and hassle-free. They were respectful of our home and completed the job with impressive efficiency. We did encounter a minor snagging issue, but Homeglaze's team promptly addressed it within a few days, demonstrating their commitment to customer satisfaction. Throughout the entire process, from sales to aftercare, Homeglaze has been honest and transparent, ensuring that we were well-informed at every stage. Their dedication to quality service is evident, and it has been a pleasure dealing with them. I highly recommend Homeglaze for anyone considering new bifold doors or similar installations. Their attention to detail and customer-centric approach truly sets them apart. Thank you, Homeglaze, for a fantastic experience and a wonderful addition to our home!
Customer in Southend-on-Sea
Posted on 07/06/2024
, work completed 03/06/2024
Recommended
Great work: very well done.
Homeglaze renewed my patio doors…the work was done in a friendly and highly professional manner. Every aspect was thoughtfully carried out, and I found the company a joy to work with. I am delighted with my new doors and have no hesitation in recommending Homeglaze.
Customer in Greater London
Posted on 27/05/2024
, work completed 21/05/2024
Recommended
Impressed with the outcome
I needed a sliding patio door replaced rather urgently. I rang Homeglaze late on a Friday afternoon and by the Monday morning a lovely gentleman came round to assess the job and explained the different options available and then quoted a price. A week later a surveyor visited to take measurements and advised what will happen when the fitters visited and how long they would take and it was spot on. I was rather surprised how quickly the work could be carried out after ordering the door. The fitters arrived with dust sheets in hand which showed the respect for my home. When the job was completed, there was no mess and I was very happy with my new sliding patio door. There was a minor issue which they returned and rectified, no fuss, just helpfulness and keeping me happy. Homeglaze are a very professional, pleasant, helpful and accommodating team. I would recommend them highly.
Customer in Greater London
Posted on 21/05/2024
, work completed 02/05/2024
Recommended
Fantastic, honest, communicative
Completed 3 exterior doors with two windows attached. I met with a few different companies for quotes on this work, but HomeGlaze really blew the others out the water. The professionalism of everyone was really appreciated, and they've really earned the amazing reputation they have. The most important aspect for me, was honesty and transparency. Rob visit the house at short notice, and gave us a good breakdown of the costs, job, and timeline, and everything was stuck to. He didn't come across all sales-y and aggressive like some of the other companies, but spoke to us honestly, and professionally. There's no hidden costs, or delays in delivery, everything was smooth, and Dean at the office was always available to help. I wasn't the easiest customer to deal with, but I really appreciate how the team went above and beyond to ensure my satisfaction. Everyone was kind, polite, and easy to talk to. Highly recommend them, and have passed along their details to my colleagues already. Thank you very much!
Customer in Greater London
Posted on 01/05/2024
, work completed 29/04/2024
Recommended
Door + window fitting, with cat flip fitted
I had an excellent experience with Homeglaze. From the initial phone call to the post-fitting follow up, all team members have been professional and courteous. While not the cheapest quote I revived, I am so glad I went with this company. They took time to talk me through my options, the installation team finished in a few hours and fired up after themselves, the fitted door and window look fantastic, and they even fitted a cat flap I had purchased for me. Wouldn’t hesitate to recommend!
Customer in Greater London
Posted on 20/03/2024
, work completed 13/03/2024
Recommended
Exceptional products and customer service
Homeglaze provides exemplary quality, workmanship, and customer service. Their products are of an excellent quality, and Homeglaze provides extremely professional and friendly installers. I have only had to deal with Homeglaze post-installation a handful of times, but on each interaction, I can only say how impressed I am with their services. All staff members are professional and friendly, and nothing is too much trouble. I recently had an issue with my front door, which I didn't think could be resolved. I called Homeglaze, speaking with Dean. Dean went above and beyond to help me, concluding with a very favourable outcome. The resolution to my problem required installers to visit my property and carry out work to the front door. James and Danny, again, provided exceptional workmanship and a friendly manner. I was very happy overall. I cannot recommend Homeglaze highly enough, and I will, without doubt, use their services in the future. An excellent company you can trust.
Customer in Hertfordshire
Posted on 28/02/2024
, work completed 26/02/2024
Recommended
New windows including bay + front door
Very positive experience. Excellent quality product/install, good service/communication, friendly fitters. Slight discrepancy between agreed design and fitters' instuctions, very quickly rectified. Would recommend.
Customer in Greater London
Posted on 19/02/2024
, work completed 09/02/2024
Recommended
My super new front door.
The two fitters stripped out the old door and window with minimum fuss. The new door and window were fitted amazingly quickly. They were friendly and professional and kept working until it was all done in very good time. I'm thrilled with the new door, great fit, great colour and just what I wanted.
Customer in Greater London
Posted on 06/02/2024
, work completed 05/02/2024
Recommended
Composite front door replacement.
A very thorough and professional job from Homeglaze, all the way from generating a quote till completion of work. No hidden costs or marketing gimmicks. We've had to make some changes to the installed door, Homeglaze has been very proactive in their post-sales service as well. Very happy with the work done and will certainly recommend Homeglaze for all your home improvement solutions.
Customer in Central Bedfordshire
Posted on 05/12/2023
, work completed 01/12/2023
Recommended
French Doors
I had my new french doors fitted last week by Homeglaze and I have to say that I'm delighted with the finished result. As when I've used Homeglaze before, I found the professionalism and expertise of all their staff to be second to none and I can highly recommend them as a company. From Jay's initial quotation visit and Dave's survey, through to completion, everything went like clockwork. Chris and Danny were both very good workers and were very respectful of my property. Dean was very much in control of things. He kept me well informed and was very reassuring every step of the way. Thank you Colin and thanks again Chris for a 1st class completed job. Kind regards Ron Humphreys
Customer in Greater London
Posted on 01/12/2023
, work completed 25/11/2023
Recommended
Very pleased.great local company
Excellent price, no hard sell, punctual, great product. Good communication, polite, on time, no long wait time, friendly local company.would recommend them to anyone thinking of replacing their double glazing.
Customer in Greater London
Posted on 11/10/2023
, work completed 29/09/2023
Recommended
Double Glazing
My 1960s house was in need of new, modern windows throughout. From the moment I walked into Homeglaze’s showroom and was welcomed by Jay, their designer, I knew I was in safe hands. Once we had decided on the style of the new windows, I didn’t have to wait long for them to be installed, along with a new French door and front door. The fitters, Chris, Michael and Dan were friendly and professional. They worked tirelessly, nothing was too much trouble and all the work was carried out to a high standard. I am thrilled with my new windows and I wouldn’t hesitate in recommending Homeglaze to anyone wanting to replace their windows.
Customer in Essex
Posted on 22/09/2023
(Reviewer did not use service)
Recommended
Excellent
Michael and Danny came in and put in some French windows in for me. Very quiet and polite, very pleased and everything went smoothly.
Which? Trusted Traders Consumer
Posted on 30/08/2023
, work completed 24/08/2023
Recommended
Replacing windows and patio doors in block of flats
Homeglaze were extremely helpful and responsive in pre contract discussions and adapted to our needs for a contract arrangement which included both the individual flat owners and the freeholder. They stuck to the shred timetable and carried out the work considerately and professionally. The products are very good.
Customer in Greater London
Posted on 19/07/2023
, work completed 14/07/2023
Recommended
Window replacement
I am very pleased to have chosen this company the process from first contact to completion of the work was excellent. No pressure was used every person I spoke to was professional and polite the work was completed in good time and to an excellent standard. I would highly recommend and will be first choice if I need any other windows fitted
Customer in Essex
Posted on 10/07/2023
, work completed 07/07/2023
Recommended