Homeglaze Home Improvements

HomeGlaze have been a great company to deal with. Installed the windows very quickly and without mess or disruption and went out of their way to make sure I was happy with everything. They even sourced and fitted some decorative items I requested after the fitting free of charge. Can't recommend them highly enough for that. Their fittings manager Dean has been incredibly helpful.

Very pleased with my windows and door. The actual windows and door are really nice and look like they are high quaility. The workmanship of all the fitters is outstanding, I cannot fault it. The communication from the office and customer care has been great.

We needed to replace the old wooden doors and windows in our lean to conservatory which were rotting and some new guttering. We have been very happy with the service we have had from Homeglaze who were recommended by a friend. The sales team was very helpful and the quote was very reasonable. There was a visit from their surveyor to measure up and the work has been done very efficiently in just one day. We are very happy with how it looks now. Hopefully we won't need to take them up on their offer for ongoing support, too soon to say yet.

Homeglaze replaced all the windows and doors of my 3 bedroom house. They gave me a fair price, without the game playing that you get with other big double glazing companies. The quality of the product and fitting is great. Everyone I met and interacted with from the team has been amazing - customer service has been consistently outstanding - polite, respectful and timely calls to keep you up to date. There have been some snagging/outstanding issues, but they are being resolved with no fuss. I have full confidence that they will resolve the final few bits. A shout out to Dean in customer services who is brilliant, even when he is under pressure he always has time to help. George, Jimmy and Trevor (sales) have also all been great nothing is too much for them and their customer service is the best I have experienced. Highly recommend them.

Fantastic service from start to finish. Absolutely the best you could hope for. From initial site visit to discuss a possible quote (no pushy hard sell, but plenty of passion and belief in the quality of their products) through to the survey visit, then the actual day of installation, and the final call for payment of balance, the people working for this company are superb. First impressions: this company is professional, trustworthy and guided by high standards. Very good workmanship and a great work ethic among the men putting the windows in. They worked efficiently, with care, and were always polite. Even when they hit snags they worked well together to resolve them. There was a slight hiccup with the booking but they were deeply apologetic when it was brought to their attention and sorted it out immediately. They also looked into it to understand where the issue arose so they could improve their process.

Homeglaze are replacing my windows & door in January but my elderly parents had a problem with their back door so I contacted Dean & George to see if they could help us out.The problem was the handle & they couldn't open the door. I sent a photo of the handle as the double glazing is quite old. Dean phoned back to say they had an old handle that would probably fit. Such good service, Chris came out the following day at the arranged time & fitted the new handle. Homeglaze didn't charge my parents which I thought was very kind of them.

From consultation to installation, Homeglaze have been excellent. The customer service and communications we received from Dean were always very helpful, professional, friendly, clear and prompt. Chris and the team who installed our windows did an amazing job, with a beautiful and excellent finish, which we are very happy with, as well as being very professional and friendly and a pleasure to work with. We highly recommend Homeglaze Home Improvements and would book the team again for work in our home.

This was an unusual order as the door was completely bespoke with many aspects changed to suit my request. It took quite a while getting there as some parts were difficult to get hold of but Homebase rose to the challenge and tried everything they could to achieve my goal. Many thanks to George, Dean and the fitters for all the efforts. It looks fantastic so I'm really happy now.

The mark of an excellent company is its willingness to correct a problem. With our installation incorrect manufacture occurred that wasn't Homeglaze's fault. They did everything you could expect of them to resolve the issue. Excellent service, highly recommended.

I echo all the good comments concerning, customer service and a professional knowledgeable team, from initial contact to handing me the keys to my new front door, its the attention to detail that turns Homeglaze from a good, to a great company. Thank you Chris super installation.

We used Homeglaze to install a number of different windows and were very happy with our experience. Chris arrived promptly in the morning and did a fantastic job, with no residual mess - which is greatly appreciated with a toddler rampaging around the house! The only downside was a number of delays with the fitting date, however, this was due to supply issues and we were kept informed of the situation throughout.

Great installation by Chris! Hardworking and arrived on time. There was a hiccup when unwrapping the door (no letterbox installed) but Chris was on the case. Letterbox delivered and installed by him. Dean came by to reassure us that all would be well and he also switched a lock for us. Great customer service all round! Many thanks!

I’m extremely happy with my experience with Homeglaze. The initial consultation was good and the following communication was very helpful, the survey was efficient and Chris and Justin worked incredibly hard and did a super job on installing the windows leaving the rooms clean and tidy. I congratulate the whole team on a great service Thanks

Finding Homeglaze online we telephoned the company and found ourselves chatting to George whom we found to be most polite, informative and not at all pushy so we decided immediately to go ahead with an installation. A few days later we had visits from Trevor and Ross to measure all of our windows and doors another two lovely men who gave very good tips and sound advice. On the day of installation unfortunately we could not be at home to meet the team on arrival, "No worries" said George "I will come over and wait for the guys " When we got home we met Wayne and Dave our two installers again such polite, diligent and careful hard workers, we felt very at ease with these two superheroes as they worked through the 4 days ensuring all was cleared up by the end of each day. We have been so pleased with the entire installation and communications by Homeglaze from beginning to end, they have all gone the extra mile and given exceptional service and strongly recommend this company if you are looking for new windows and doors Amazing!

We had windows replaced in the bathroom and the bedroom. The workers come on time, and did the job very well. They cleaned up afterwards and we are very pleased with our new windows.

We were looking to fit a new front door and we chose this company as we were positively impressed with the excellent customer service and their high levels of professionalism. Everyone was supportive throughout the whole process and the installation went smoothly. We are very happy with our new front door to the point that we are sure to use their services again in the future. Great value for money as well. Highly recommended.

Work scheduled for 18th but the weather was atrocious so we quite expected a delay but the two guys arrived at 8.30 am and got straight on with the job. They worked very quickly, removing the old door and frame and fitting the new, the work was carried out within 21/2-3 hours, very tidy, polite, efficient! We expected there would be some “making good” to be done but it was extremely minimal. The company telephoned later in the day to ensure that everything was to our satisfaction. Highly recommend.

I was very pleased with the door and the professionalism of the staff that came to fit it. I was kept up to date with timings etc. All staff were very polite.

Lovely family run business, nothing was too much trouble, helpful careful and just generally nice people I had all my windows replaced and I am so pleased with them. Would recommend this company 110%

From my very first phone call to Colin at Homeglaze I was confident that they would be a good company to deal with. My intuition was right and they proved to be exceptional. From George's visit to give me a quote for the job and all the way through to completion I felt at ease. In my opinion the professionalism of the team as a whole shone out. George gave me what I considered to be a very fair quote and without any pressure from him I went ahead without hesitation. The expertise of Ross the surveyor and Michael the installer shows in how well my new composite door and frame fitted, resulting in no making good of plasterwork and nice finishing touches. Both Dean and Kerry in the office were also very helpful every step of the way. A 1st class job, thanks to the team at Homeglaze!

We were very happy with the service we received from Homeglaze. No pressure from the salesman, helpful in answering questions and meeting our specification requests. Jimmy and Ben provided an excellent fitting service, completed the job to a very high standard and left no mess. Very happy to recommend.

This company has been recommended to me and I have not been disappointed by placing the order with them. We had a porch build by the Homeglaze in the front of the house. The work has been done at the high standard from the time of initial survey up to completion.

We were impressed with Homeglaze. They came to see us immediately and outlined the options without a hard sell. The following day the surveyor measured up quietly and competently and a month later when the windows arrived the fitters came and worked non stop for three days refusing coffee and leaving no mess. Our old windows had been fitted wrongly and water had rotted the wood in the centre. The appearance and solidity of the new windows is impressive.

A nice company to deal with all the way through, from our first enquiry to completion of the work. There was no hard sell and no pressure. They made it clear from the start that their priority was that we should be happy with the work, and that proved to be the case. Interestingly one of the fitters told us it was the best job he had ever had because although high standards of workmanship are expected they are given enough time to do a proper job whereas in many double glazing firms they are rushing from one job to another. We felt the price was very competitive, given the quality of the work and we were well pleased with the result.

Great customer service and after care from Dean Knowles. Dean ensured I was happy with the design and work carried out after. Dean also replaced the front door lock free of charge to ensure all the house was secured and up to current spec. Windows are amazing. Really notice the difference with temperature and noise inside house. All work completed in one day. Very pleased with results.