Endorsed by Which?

Goods Carpet And Flooring Limited

4.9

52 Reviews

Opening Hours
Today -
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday 09:00–14:00
  • Sunday - Closed

About

Hoods Carpet & Flooring was founded in 1939 by Hilda Hood and, to this day, remains a family run business. Located in Birmingham, Hoods was established to provide a first class flooring supply and fitting service. People who needed carpets in Kings Heath, Solihull and across Birmingham benefited from the high level of service Hoods provided. That level of service has only increased across the years.

What we do

  • Flooring services

    • Carpet fitting
    • Floor laying
    • Floor sanding and polishing
  • More Services

    • capping
    • coving
    • wet room flooring
    • carpet tiles
    • vinyl flooring

Customer reviews

Why you can trust these reviews

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4.9
52 reviews
Customer Service
5.0
Quality
4.9
Value
4.9
Sort by
Great quality and service
Customer Service
Quality
Value
I have bought a flat in Birmingham and decided to use Hoods after much deliberation. The customer service was over and above my expectations. On the date the carpets & flooring was to be fitted I was very ill and Hoods proceeded with the job - they did work of a high quality and were very sensitive whilst I was unwell.
Helen, Nottinghamshire Posted on 18/12/2017 , work completed 18/12/2017
Professional and helpful
Customer Service
Quality
Value
Moved all furniture and replaced. Excellent aftercare when a potential issue was found, but resolved and very happy with the carpet fitters and whole team. Definitely would use again.
Rachel, West Midlands Posted on 06/09/2017 , work completed 06/09/2017
Brilliant job
Customer Service
Quality
Value
They were very respectful and did a very good job. I was more than happy with their work and would have them again.
Barbara, West Midlands Posted on 10/08/2017 , work completed 10/08/2017
Prompt and professional.
Customer Service
Quality
Value
Turned up on time, cleaned up after themselves, asked me to inspect the work, and if I was happy with it.
Catherine, West Midlands Posted on 07/07/2017 , work completed 07/07/2017
Brilliant
Customer Service
Quality
Value
We have had all our rooms carpeted over the years and wouldn't have anyone else.
Janet, West Midlands Posted on 27/06/2017 , work completed 27/06/2017
Great job.
Customer Service
Quality
Value
The whole process from visiting the shop, bringing samples home, measuring and getting the quote was very good. The final job was completed very professionally with an excellent fitting. We are very pleased with our room.
Sheila, West Midlands Posted on 19/06/2017 , work completed 19/06/2017
Excellent job and company.
Customer Service
Quality
Value
From initial contact with Hoods, everyone has given the best customer service possible. My order was never pressured, and I received good honest advice and help in making a choice of carpet. They surveyor turned up on time and discussed the job fully and sent a quotation quickly. The quotation was well presented and detailed. The appointment for fitting was kept and the fitters did an excellent job. They were polite, friendly, and first class at their work.
Robert, West Midlands Posted on 14/06/2017 , work completed 14/06/2017
prompt & professional
Customer Service
Quality
Value
A very good job. Clean carpet fitters who cleaned up after the job.
Janet, West Midlands Posted on 13/06/2017 , work completed 13/06/2017
Brilliant job
Customer Service
Quality
Value
Very professional from measuring up to fitting, brilliant job and clean and tidy, Lovely chaps very polite.
Lynd, West Midlands Posted on 05/06/2017 , work completed 05/06/2017
Kitchen and utility flooring
Customer Service
Quality
Value
Hoods are a recommended supplier of Karndean flooring, indeed they were recommended by the Karndean showroom in Evesham. They gave us a couple of quotes for differing floor areas and surfaces and when we'd made up our minds were quick to complete the work, to a good quality. Just remember that following installation floor levels are raised and this will make a difference to both doors and kitchen plinths which will result in extra work and expense.
Which? Trusted Traders Consumer Posted on 02/03/2017 , work completed 02/03/2017