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Trusted Traders

Hoopers Carpets

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4.9

12 Reviews

About

When it comes to you, nothing is too much trouble. Your initial consultation is free and we’re always happy to offer advice, in store or on site. Fitting is also a breeze with our considerate, friendly and highly-skilled fitters, as we work around you, not the other way around. With friendly, pleasant staff and highly competitive pricing, it’s no wonder that customers of Hoopers Carpets always go away happy.

What we do

  • Carpets and flooring

    • Carpet showrooms and shops
    • Flooring showrooms and shops
    • Carpet fitting
  • Flooring services

    • Carpet fitting
    • Floor laying
    • Wood flooring installation
  • More Services

    • vinyl flooring
    • safety flooring

Customer reviews

4.9
12 reviews
Customer Service
5.0
Quality
5.0
Value
4.8
Sort by
Amtico flooring to kitchen and hallway
Customer Service
Quality
Value
We had problems finding replacement vinyl flooring in Amtico for our wonky Victorian floors in the kitchen and hallway. Worst estimate was from John Lewis who said it couldn't be done. No problem for Hoopers, contacted James and a helpful estimator visited. We accepted the estimate, fortunately during their sale! Then fitters Richard and Petru arrived moved cooker and large fridge, screeded level the floors, shortened doors and cupboard units, and laid the Amtico tiles perfectly. Excellent workmanship and good communication. Done to agreed schedule and budget. We were very pleased and will be going back to them for a new stair carpet.
Customer in Greater London Posted on 24/02/2020 , work completed 06/02/2020
Good advice and excellent service
Customer Service
Quality
Value
We have had all our carpets and flooring from Hoopers, and have had great service from them. The old living room carpet was the last to be replaced, and we are so pleased with the result. The advice in the showroom was sound, the measuring up done quickly and the fitting itself was efficient, with the house left clean and tidy. Would recommend this company without hesitation.
Customer in Greater London Posted on 31/01/2020 , work completed 30/01/2020
Good professional advice and a great fitting service
Customer Service
Quality
Value
After buying a carpet from one of the "chains" which despite being sold as pet friendly, stain resistant etc, it wasn't we returned to Hoopers who supplied and fitted the carpet in our last house. Within minutes James identified we had the wrong carpet and should not have been sold it in the first place. We chose a replacement, difficult with the selection on offer! and it was fitted today. Fitters were on time and worked cleanly and tidily, after they left no mess and everything cleared up. Great service thank you
Customer in Milton Keynes Posted on 14/10/2019 , work completed 14/10/2019
Trusted company - would recommend
Customer Service
Quality
Value
Excellent service from beginning to end. Senior management, measuring staff, sales staff, fitting staff and so on - all very transparent, ethical, professional . Highly recommended all round. James, Joe, Charlie, John and others... feels like a solid family business built on reputation. Some minor issues with suppliers - dealt with immediately. Fair pricing.
Customer in Greater London Posted on 02/05/2019 , work completed 02/05/2019
A happy customer
Customer Service
Quality
Value
Hooper's supplied and fitted carpet to two bedrooms and the staircase. I am delighted with the quality of the carpet and the high standard of workmanship displayed by the fitters. They were professional and helpful and offered good advice. The work was done quickly and no mess was left.
Which? Trusted Traders Consumer Posted on 08/03/2018 , work completed 08/03/2018
So helpful
Customer Service
Quality
Value
Found everyone very pleasant to deal with and was comfortable leaving them with my house keys. The carpets they fitted in my living room, bedroom and on the stairs and landing is very neat. Since my house is small, (with no storage room) they kindly fitted the carpet over several days so I could move all of my possessions around. They kept all their promises , including offering me a discount for early payment on completion. Highly recommended.
Rosalind, Hertfordshire Posted on 08/02/2018 , work completed 08/02/2018
Which? Local Review
Customer Service
Quality
Value
From the advice given in the showroom to the laying of a new laminate floor ,the standard of service was excellent I would recommend Hooper's with absolute confidence to anyone buying carpets of flooring Hooper's have also laid some Amtico floors for us to a similar high standard
zendog Posted on 21/10/2013 , work completed 21/10/2013
Which? Local Review
Customer Service
Quality
Value
James at Hoopers provided good professional advice on the best choice for a stair carpet which would be durable. The fitting by David was very good and done with proper care and attention.Overall happy with the result and good value.
acuity Posted on 18/11/2012 , work completed 18/11/2012
Which? Local Review
Customer Service
Quality
Value
I have just had the pleasure of dealing with Hoopers Carpets who fitted a carpet on our stairs and landing. From the initial enquiry, through to the estimate, fitting and completion I was impressed with their politeness, quality of service, customer consideration and efficiency. The whole process from initial enquiry to fitting took less than a month (even though the carpet was a special order to match existing) and the fitters were excellent, both in their quality of work and friendliness. On the basis of their service, we are already considering the next room in the house to be re-carpetted and will definitely be returning to Hoopers.
DGRIFFITHS Posted on 29/02/2012 , work completed 29/02/2012
Which? Local Review
Customer Service
Quality
Value
Hoopers Carpets provide a really good service. Some years ago they supplied and fitted carpets throughout the house, and flooring for the kitchen, bathroom and toilet. They gave good advice, were efficient and helpful when measuring up, and the workmen were clean and tidy. Since then they have replaced the flooring in the toilet when we had a new toilet fitted, and made no difficulty about fitting a new piece of hardboard to fill the gap left. They were just as helpful and efficient with the small job as with the large one, and I have no hesitation in recommending them.
lesleypsmith Posted on 19/07/2011 , work completed 19/07/2011