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Hudsons Stoves Ltd

4.0

4 Reviews

Opening Hours
Today - 10:00–16:00
  • Monday 10:00–16:00
  • Tuesday 10:00–16:00
  • Wednesday 10:00–16:00
  • Thursday 10:00–16:00
  • Friday 10:00–16:00
  • Saturday 10:00–16:00
  • Sunday 10:00–16:00
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What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check

About

Our commitment is to offer the best possible woodburning stove at the best possible price, correctly fitted; with exceptional installation, maintenance, fuel supply and guarantee schemes that no-one else offers."

Why not visit our showroom in Ardeley, Stevenage to see our full range of wood burning stoves on offer, or browse our online shop for a quick and easy solution to buy a wood burning stove for your home. We offer biomass boilers, kiln dried wood, briquettes and fireside accessories

What we do

  • Fireplace and stove installers

    • Gas fires
    • Log burners
    • Wood burning stoves
    • Electric Fires

  • Accessories and parts

  • Renewable energy

  • More Services

    • we are hetas approved guild of master craftsmen installers.

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.0
4 reviews
Customer Service
4.0
Quality
4.0
Value
4.0
Recommended

Recommended

by 75% of customers
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Gaffa Tape?
Customer Service
Quality
Value
Installed a stove in our new build in 2019. Every winter when we lit the fire water was running down the internal chimney from the joints. Damaine rang and arranged one or two appointments to try to fix the issue but water continued to leak every winter. Final message was ignored in August 2023, Contacted another supplier who came and fixed the issue. Last message sent to Damaine Thursday 28 November as follows: 'Hi Damaine, disappointed that you didn't get back to us since August regarding the water pouring down our internal chimney. Nonetheless we have discovered the issue which is that the external chimney had been sealed with gaffa tape from the inside. Even as a layman I am sure that gaffa tape isn't the correct way to seal a chimney. It has now been correctly sealed by another contractor who did respond to us and took only 30 minutes to find the issue which has now been resolved.'
Customer in Essex Posted on 04/12/2024 , work completed 01/08/2022
The trader replied (on 19/12/2024)
We sincerely apologise for the messages that were missed on the mobile phone. Unfortunately we did not receive any calls or messages through the usual expected contact methods at the Hudson’s office as outlined on our website's contact page, so we were unaware of the problem in the office and therefore could not help to rectify the issue at the time. I am glad to hear the problem is now resolved and I am sorry we were not able to get this done for you.
Installed a log burner
Customer Service
Quality
Value
Richard did a good job. Very efficient and informative
Peter, Woodend Posted on 02/10/2015 , work completed 02/10/2015
Recommended
The trader replied (on 06/11/2015)
It was a pleasure to install your stove, we hope its keeping you toasty warm.
Fitted a new wood burning stove
Customer Service
Quality
Value
Great communication, punctual, complete demo of how to use it - relined the chimney - all done to a very high standard
Tracy, Potters Bar Posted on 01/10/2015 , work completed 01/10/2015
Recommended
The trader replied (on 06/11/2015)
Hi Tracy, we're really pleased your enjoying your new stove.
Clean and tidy
Customer Service
Quality
Value
Richard and his team installed my stove and all the extras. They were clean and tidy Always punctual, job done efficiently, no mess left behind
Ann, Stevenage Posted on 01/09/2014 , work completed 01/09/2014
Recommended
The trader replied (on 06/11/2015)
We're pleased we met with your expectations, the stove looks absolutely lovely!
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029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.